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Topic: Bitstamp - wanted to withdraw money and was hit with these weird KYC questions (Read 17415 times)

full member
Activity: 182
Merit: 103
Quote
Invoices for what?
For provided services for which Bitcoin is received. (part of Bitstamp KYC)
legendary
Activity: 2590
Merit: 3008
Welt Am Draht
Hi,
please how to answer bitstamp when they want one to show recent invoices? What are the legal/TOS compliant answers i can use while not providing any invoices?

Invoices for what?
full member
Activity: 182
Merit: 103
Hi,
please how to answer bitstamp when they want one to show recent invoices? What are the legal/TOS compliant answers i can use while not providing any invoices?
sr. member
Activity: 481
Merit: 268
You can trade at bitstamp without using bitstamp with bitfinex, even if they started asking some questions too for fiat withdrawals.
hero member
Activity: 742
Merit: 500
Circle gets the Square
Could be worse, you could go with coinfloor who checks your credit rating, leaving a nice BITCOIN mark on your file for all banks to see.

Really? They become less and less sexy a prospect by the minute.

To be fair it's pretty standard in the UK for online casinos and payment processors (Neteller) to use the credit system for AML checks (or, basically, checking your address matches the address you gave them). These CRA searches are fairly benign, especially in this instance because you're not applying for credit. They drop off your file in 12 months. Must agree though, I wouldn't personally want any searches from a Bitcoin exchange on my searches. Bitstamp don't need to do this because the customer has to verify his/her address using documentation.
legendary
Activity: 2590
Merit: 3008
Welt Am Draht
Could be worse, you could go with coinfloor who checks your credit rating, leaving a nice BITCOIN mark on your file for all banks to see.

Really? They become less and less sexy a prospect by the minute.
full member
Activity: 159
Merit: 100
Could be worse, you could go with coinfloor who checks your credit rating, leaving a nice BITCOIN mark on your file for all banks to see.
hero member
Activity: 742
Merit: 500
Circle gets the Square
I'm not so sure. Asking for tax returns and wage slips is several degrees beyond acceptable in my opinion. I've never heard of any other business asking for that type of information.

I agree, it probably is a bit over the top. Personally I'd much rather that they were going too far than not far enough. There are many other legitimate exchanges though and if this pushes a few customers from Stamp to somewhere like Kraken, so much the better. The fact that they're asking these questions for deposits too (and will reverse the deposit if info is not provided) shows they're not pulling a Gox.
legendary
Activity: 2590
Merit: 3008
Welt Am Draht
I'm not so sure. Asking for tax returns and wage slips is several degrees beyond acceptable in my opinion. I've never heard of any other business asking for that type of information.
hero member
Activity: 742
Merit: 500
Circle gets the Square
Non-thread.

If you don't like it, don't use them. If you're withdrawing large amounts using a shady exchange, be prepared for your bank or LA to ask you much more searching questions instead.
member
Activity: 126
Merit: 11
I got the funds credited to my account after two days after replying to KYC if anyone is wondering.
member
Activity: 126
Merit: 11
Done with the same process recently. Got the KYC after depositing a small amount of around 300 euros. Replied to every question, giving my salary receipts etc.

How long does it usually take for the process to finish for those of you who already did it?
hero member
Activity: 980
Merit: 507
Does BTC-E ask the same shit?

I don't want to put my coins when I'm ready to sell them, and then get all this stupid questions and have my money frozen...

Fuck, that's tough.
ImI
legendary
Activity: 1946
Merit: 1019

Tried to deposit Fiat at Bitstamp, but after several weeks of Q&A i just told them to sent my funds back.

They reacted promptly and it lasted 5 days and the funds were back.
legendary
Activity: 984
Merit: 1000
Thanks for the info.
So as a EUR user, you are basically down to Kraken and bitcoin.de if you need some quick Fiat?
full member
Activity: 212
Merit: 100
still happening.

got some k euro fiat frozen on the way in.
not happy.
legendary
Activity: 984
Merit: 1000
What are the current experiences? Are they still doing this stuff and delaying Fiat payouts? Haven`t tried it yet.
sr. member
Activity: 433
Merit: 260
Here's how I'd answer...

Quote
1. How did you learn about Bitcoin?

On the Internet.

Quote
2. The purpose of trading on Bitstamp?

The same as the purpose of trading.

Quote
3. What is the origin of the deposited Bitcoins? If mining, please specify your hardware specifications and submit a receipt or an invoice for your mining equipment.

My bitcoins were deposited from bitcoin-qt without specifying inputs, so I have no idea of the origin of the specific bitcoins that I believed I was safely depositing on your exchange. I'm pondering a way to approximate the percentage of bitcoins in my wallet that are mined, but given the amounts moved back and forth from various bitcoin sites, always leaving the inputs up to the software, this would be a very difficult and extremely time-consuming research project that I'm not willing to waste my time on unless your fear of the thieving thugs that call themselves "government" is so great that you're going to block my money on the grounds of not producing a chain of custody for my bitcoins.

Quote
4. When and how did you obtain your Bitcoins?

Between early 2011 and the date of the last deposit to your site. How? Buying and mining... Are there any other ways?

Quote
5. What is the reason for your activity - depositing BTC, selling, withdrawing?

Trading?

Quote
6. What are your future plans and activities planned on our exchange?

Withdrawing all my coins and never doing business with you again.

Quote
7. Do you plan more of such withdrawals in the future? If yes, how many and why?

Yes. All my coins. Because of this bullshit that I'm replying to right here.

Quote
8. Which bank are you using? Please provide the complete address and SWIFT code.

The one that's already registered in my account.
sr. member
Activity: 488
Merit: 250
S P 8 D E
A small update from me. They agreed to cancel the sepa withdrawals and send me the bitcoins. Now I got back my bitcoins and I am done with bitstamp. I deactivated my account and just hope that they will delete the scans of my id card.

how long did it took until they responded?
sr. member
Activity: 488
Merit: 250
S P 8 D E
bitstamp boss: well, i am getting nervous about all the regulation heat. what should we do ?

lawyer: hell, no one knows, there laws aren´t made yet.

bitstamp boss: so better do nothing ?

lawyer: hell, no - you need to give at least the impression you are doing something.

bitstamp boss: but what ?

lawyer: listen, it doesn´t matter, just have a meeting with your staff and pick out someone to come up with some kyc questions and send those out to anyone who wants to get more than several thousand dollars per month. better pick some idiot, so you can blame the stupidity of the questions if the shit hits the fan.

haha
made my day...
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