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Topic: ▄■▀■▄ 🌟BITVEST🌟 👍WIN BY 🔶PLAY 🏦INVEST 💬SOCIAL ➡ 🔺PLINKO🎲DICE🎰SLOT🎡SPIN - page 4. (Read 199442 times)

legendary
Activity: 3472
Merit: 1351
So the old problem about empty hot wallet and incativity of Lightlord is coming back recently?
It seems that it is not about empty wallet only but about manual review of withdrawal request which takes long time due to Lightlord's incativity.
Why Lightlord did not learn from his own experience that made many people thought about his casino negatively with his long inactivity some time ago?
Not quite sure what is happening with him right now, but I hope he is not facing healthy issue like before which made him inactive for too long time.
hero member
Activity: 2310
Merit: 757
Bitcoin = Financial freedom
36 hours ago they closed the ticket with the response:

"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."

Still haven't been paid yet and the withdrawals have been pending since 1/27.  LL hasn't posted since 1/28.  I am concerned.  Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)

This is really alarming, and apart from the admin not being active for over a week, the issue of approving big transactions by the admin himself is not being helpful to their built reputation when the admin just ghost their user for over a week. There should be an automated system to process or someone should be available every day to take care of such kinds of withdrawals.

The story of LL being active and then going away for a while looks never an ending story.
hero member
Activity: 2632
Merit: 787
Jack of all trades 💯
36 hours ago they closed the ticket with the response:

"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."

Still haven't been paid yet and the withdrawals have been pending since 1/27.  LL hasn't posted since 1/28.  I am concerned.  Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)
that's frustrating, also, why would they close the ticket when the issue is still ongoing? that being said, at least you got a response from their support. not sure if this will make you feel better but this isn't the first time that lightlord has been offline for weeks without properly maintaining his projects, but in the end, he still ends up paying what he owed but it still doesn't justify what he is doing.

sorry that you are experiencing this, I hope you can update us again when the issue has been resolved or if some other thing happens.

Agree with this mate this is not the first time that Lightlord offline for too long. And also its not new to us that Lightlord have pending issues when he got offline but in the end of the day when he returns he will fix those issues and clear all circumstances. So for this kind of issue maybe lightlord will fix this as soon as he online. Anyways like what you said above to anonymouscoward just leave a response here. If the problem is resolve or any updates from the customers services.

What if not? those people still have a balance from their casino will be compromised. But maybe they should relax since for some time Lightlord usually have this issue and this annoy people following them.

And now since there's no sign of his comeback placed here then I guess people will wait for more long days since no sign of lightlord for having an activities here.

For sure this trouble will create dislike of people seeking their compensation and also there are people will come then ask or questioned their self if they can still afford to wait for them to comeback and refilled their wallets.
legendary
Activity: 1372
Merit: 2013
My withdrawals have been stuck on "pending manual" for a week.  What's up?

As far as I can see, nothing has changed. Again with delays in processing withdrawals, just like one of the signature campaigs has been paused, again, after the other one was paused recently, because it hasn't refilled the escrow and doesn't give signs of life. It seems like groundhog day all over again.

Agree with this mate this is not the first time that Lightlord offline for too long. And also its not new to us that Lightlord have pending issues when he got offline but in the end of the day when he returns he will fix those issues and clear all circumstances. So for this kind of issue maybe lightlord will fix this as soon as he online. Anyways like what you said above to anonymouscoward just leave a response here. If the problem is resolve or any updates from the customers services.

Yes, this is the most normal thing that can happen, but this is not the way a serious person and a serious business operates.
sr. member
Activity: 1064
Merit: 343
Hhampuz is the best manager
36 hours ago they closed the ticket with the response:

"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."

Still haven't been paid yet and the withdrawals have been pending since 1/27.  LL hasn't posted since 1/28.  I am concerned.  Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)
that's frustrating, also, why would they close the ticket when the issue is still ongoing? that being said, at least you got a response from their support. not sure if this will make you feel better but this isn't the first time that lightlord has been offline for weeks without properly maintaining his projects, but in the end, he still ends up paying what he owed but it still doesn't justify what he is doing.

sorry that you are experiencing this, I hope you can update us again when the issue has been resolved or if some other thing happens.

Agree with this mate this is not the first time that Lightlord offline for too long. And also its not new to us that Lightlord have pending issues when he got offline but in the end of the day when he returns he will fix those issues and clear all circumstances. So for this kind of issue maybe lightlord will fix this as soon as he online. Anyways like what you said above to anonymouscoward just leave a response here. If the problem is resolve or any updates from the customers services.
legendary
Activity: 2310
Merit: 1075
36 hours ago they closed the ticket with the response:

"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."

Still haven't been paid yet and the withdrawals have been pending since 1/27.  LL hasn't posted since 1/28.  I am concerned.  Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)
that's frustrating, also, why would they close the ticket when the issue is still ongoing? that being said, at least you got a response from their support. not sure if this will make you feel better but this isn't the first time that lightlord has been offline for weeks without properly maintaining his projects, but in the end, he still ends up paying what he owed but it still doesn't justify what he is doing.

sorry that you are experiencing this, I hope you can update us again when the issue has been resolved or if some other thing happens.
legendary
Activity: 2408
Merit: 1555
Their old issue return and for sure this one would provably create a trouble on LL side since I'm sure that many will criticize him again for lack of responsibility to watch over the current status of their campaign also for the balances remaining on their casino. Their reputation is now in trouble again and for what currently happening here for sure many people are doubting again to trust their casino.

It's like they're sabotaging their own effort. Spend money to advertise and bring more players/recognition to the site, and then greet them with empty hot wallets/campaign funds and lack of communication.

Bitvest campaign is a good campaign as you are being paid on Bitcoin if you're a Hodler this is the best campaign to join, lets see in the coming days if Lightlord will show up and continue with the campaign.

Pretty much every campaign here pays in bitcoins (even if rates are stated in USD) and the Bitvest is among the lowest paying campaigns.
hero member
Activity: 2814
Merit: 571
Leading Crypto Sports Betting & Casino Platform
Ps: Campaign is temporary pause due to lack of funds to cover for this week payment. Immediately the wallet is refilled, the campaign will continue but for now you can remove signature and avatar and try your luck somewhere else. If the campaign was to resume, all posts for the week will be counted but for now I'm waiting on a feedbacks from Lightlord.

The payment delay was intentional to wait on a feedback but I can't keep you guys waiting any longer therefore we just have to pause and wait on a positive feedback to continue.

This is not looking good reputation-wise. LL got negative trust ratings in the past for delays in campaign payments and similar thing is happening again. The funds have run out but LL didn't even bothered to inform manager/participants if he wants the campaign to continue or not.
Luckily the manager stepped in and paused the campaign so there's no debt to the participants (they still have a right to expect payment for up to the time the pausing was announced though).

Looks some people will never learn. Sad.

It's hard to imagine if the format is the same as the last one where participants are paid every month, two good things happened in this recent campaign, the signature manager is the one holding the funds and there is a refilled agreement weekly and the payment is weekly, the current format is good but the downside is LL is not good in communicating to the signature manager if he wants to stop the campaign Brainboss did the right thing, it saves participants on their expectation in the campaign.
Bitvest campaign is a good campaign as you are being paid on Bitcoin if you're a Hodler this is the best campaign to join, lets see in the coming days if Lightlord will show up and continue with the campaign.
hero member
Activity: 2898
Merit: 567

This is not looking good reputation-wise. LL got negative trust ratings in the past for delays in campaign payments and similar thing is happening again. The funds have run out but LL didn't even bothered to inform manager/participants if he wants the campaign to continue or not.
Luckily the manager stepped in and paused the campaign so there's no debt to the participants (they still have a right to expect payment for up to the time the pausing was announced though).

Looks some people will never learn. Sad.

Their old issue return and for sure this one would provably create a trouble on LL side since I'm sure that many will criticize him again for lack of responsibility to watch over the current status of their campaign also for the balances remaining on their casino. Their reputation is now in trouble again and for what currently happening here for sure many people are doubting again to trust their casino. Since they don't want to encounter this issue since encountering such delay just like what user quoted above this discourage people to gamble on their casino.

Cryptopreurbrainboss did the right thing, he knows how the first campaign ended so he knows how to properly address this issue if he is going to take a vacation informing the bounty manager is the right thing to do so no one will be left hanging, the last campaign took a whole month for campaign participants to get paid, its good that it became a weekly payout so the bounty manager and participants will not get worried in case LightLord took a vacation again.
I wonder what happened to him again this time, we all know the story, the last time he was out of this forum.

If there's a continuation of the campaign, Cryptopreurbrainboss should still handle the campaign he knows the history of the campaign and he knows LL very well and he can make a good decision at the right time, like what he did today.
legendary
Activity: 2702
Merit: 1220
36 hours ago they closed the ticket with the response:

"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."

Still haven't been paid yet and the withdrawals have been pending since 1/27.  LL hasn't posted since 1/28.  I am concerned.  Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)

This is really frustrating for how long you have been waiting for your withdrawal to be process and still LL is not showing up to fix this issue also the balance requested is really huge. If I am the one encounter this issue for sure I will also get panic imagine the amount still pending and its questionable if you can get if LL show up here or totally not.

This is not looking good reputation-wise. LL got negative trust ratings in the past for delays in campaign payments and similar thing is happening again. The funds have run out but LL didn't even bothered to inform manager/participants if he wants the campaign to continue or not.
Luckily the manager stepped in and paused the campaign so there's no debt to the participants (they still have a right to expect payment for up to the time the pausing was announced though).

Looks some people will never learn. Sad.

Their old issue return and for sure this one would provably create a trouble on LL side since I'm sure that many will criticize him again for lack of responsibility to watch over the current status of their campaign also for the balances remaining on their casino. Their reputation is now in trouble again and for what currently happening here for sure many people are doubting again to trust their casino. Since they don't want to encounter this issue since encountering such delay just like what user quoted above this discourage people to gamble on their casino.
legendary
Activity: 2408
Merit: 1555
Ps: Campaign is temporary pause due to lack of funds to cover for this week payment. Immediately the wallet is refilled, the campaign will continue but for now you can remove signature and avatar and try your luck somewhere else. If the campaign was to resume, all posts for the week will be counted but for now I'm waiting on a feedbacks from Lightlord.

The payment delay was intentional to wait on a feedback but I can't keep you guys waiting any longer therefore we just have to pause and wait on a positive feedback to continue.

This is not looking good reputation-wise. LL got negative trust ratings in the past for delays in campaign payments and similar thing is happening again. The funds have run out but LL didn't even bother to inform manager/participants if he wants the campaign to continue or not.
Luckily the manager stepped in and paused the campaign so there's no debt to the participants (they still have a right to expect payment for up to the time the pausing was announced though).

Looks some people will never learn. Sad.
newbie
Activity: 14
Merit: 1
No one from bitvest has contacted me and I don't recall using any email address to sign up so I don't know how they would contact me to ask for KYC.  I tried creating a support ticket just now.
I'm surprised that you only decided to create a ticket now, would you mind updating us when they answer your ticket?

One week delay is not uncommon with other casinos.  I got stuff to do besides babysit it.
while it might not be uncommon at the casinos that you play at, one week delay for a withdrawal to be approved is still a cause for concern, I guess you really trust the casinos that you play at.

36 hours ago they closed the ticket with the response:

"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."

Still haven't been paid yet and the withdrawals have been pending since 1/27.  LL hasn't posted since 1/28.  I am concerned.  Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)
legendary
Activity: 2310
Merit: 1075
No one from bitvest has contacted me and I don't recall using any email address to sign up so I don't know how they would contact me to ask for KYC.  I tried creating a support ticket just now.
I'm surprised that you only decided to create a ticket now, would you mind updating us when they answer your ticket?

One week delay is not uncommon with other casinos.  I got stuff to do besides babysit it.
while it might not be uncommon at the casinos that you play at, one week delay for a withdrawal to be approved is still a cause for concern, I guess you really trust the casinos that you play at.
hero member
Activity: 2982
Merit: 678
★Bitvest.io★ Play Plinko or Invest!
This is old issue still exist on them and for so sometimes many people call out LL for this kind of behavior and they suggested that they should hire people to work on their casino so that if he's away there's someone can help them especially to replenish the hot wallet so that people will no encounter any issues regarding on payment matter. But I guess they don't do anything in this side since this issue continue to exist on their casino.

And waiting for weeks is really to much and frustrating so I maybe the only thing to do now is to wait for LL to go back online again then see those tickets rise and maybe for that those issues will be taken care of.

Now its not all about creating tickets it matter now on when LL could able to check the status of their casino.
I've seen the times when there have been the same complains and later on has been solved. But then, if there are some delays again and this problem exists again, LL or whoever he assigns to do the task should actively check their tickets and this thread too.

Did LL hire someone or some people to help him in his casino lately? AFAIK LL is the only one who has the access for payment in the casino such as refilling the hot wallet, so once the hot wallet is empty and LL is away or busy in real life, players will need to wait for LL till he is coming back.
I think so because his absence is a big thing to bitvest if he's running it all alone. There's the team for the moderators and I think that there's a the other back end team for processing the payments. So even with his absence, the website is still operational.

I'm not sure about support system, is it also managed by LL himself of he has some staffs to help him? If he is the only one to cover all things in the casino, it will take longer time for players to get response from the support. As what being said by Taskford above, it is an old issue at Bitvest, anytime LL is away or inactive then there is no one to cover him in managing the casino.
That's true that it has happened before and if there's a delay on the processing of payments, all he has to do is wait.
legendary
Activity: 1199
Merit: 1047
hero member
Activity: 1022
Merit: 667
Leading Crypto Sports Betting & Casino Platform
Regardless of who runs the casino with light lord the fact still remains that,  gambler payments need to be processed at all times because that is the only way the player can get satisfaction,  but for a while now,  everything seems to be ok with the casino and to that extent,  we expect to hear a quick response to this complaint.

I am sure that LL will have seen this if he has been online and active in the last few days since this complaint was posted.
legendary
Activity: 1568
Merit: 2581
Top Crypto Casino
Even if LL is away, AFAIK there is the team that works for bitvest to process payments and its operations.
Did LL hire someone or some people to help him in his casino lately? AFAIK LL is the only one who has the access for payment in the casino such as refilling the hot wallet, so once the hot wallet is empty and LL is away or busy in real life, players will need to wait for LL till he is coming back.

From what I remember, there was also this guy Zodiac who was friends with LightLord and co-owned Bitvest casino.  He used to help LightLord manage casino and  I'm not totally sure if Zodiac is still around, but I vaguely recall seeing some posts from him giving updates on the hot wallet situation and withdrawal status before.
hero member
Activity: 2562
Merit: 659
Dimon6969
Even if LL is away, AFAIK there is the team that works for bitvest to process payments and its operations.
Did LL hire someone or some people to help him in his casino lately? AFAIK LL is the only one who has the access for payment in the casino such as refilling the hot wallet, so once the hot wallet is empty and LL is away or busy in real life, players will need to wait for LL till he is coming back.

AFAIK he has manager handling part of the payment since his casino is running well without any complaints about unpaid withdrawals during the time when he is sick and inactive. Probably the manager in charge on his casino has a direct contact with him that letting him know if there’s a need for refill or not.

LL only encounter problem on refilling the escrow funds for the signature campaign because probably the manager only way of contacting is through the forum he is not using by the time he is sick.
member
Activity: 854
Merit: 45
Even if LL is away, AFAIK there is the team that works for bitvest to process payments and its operations.
Did LL hire someone or some people to help him in his casino lately? AFAIK LL is the only one who has the access for payment in the casino such as refilling the hot wallet, so once the hot wallet is empty and LL is away or busy in real life, players will need to wait for LL till he is coming back.

And as you create a ticket, you have to wait again until a rep looks at it to do the process for you.  But, you should have made one before when it took more than 6-12 hours up to a day.
I'm not sure about support system, is it also managed by LL himself of he has some staffs to help him? If he is the only one to cover all things in the casino, it will take longer time for players to get response from the support. As what being said by Taskford above, it is an old issue at Bitvest, anytime LL is away or inactive then there is no one to cover him in managing the casino.
In recent time we have no issue like this with LL was activity doing all stuff regularly after his long illness but suddenly again we have this which is surely wired because last time we have update all is going well with support is also giving quick response, and he is also not regularly positing stuff here about his activities.
About this issue most chances look like some problem is preventing with empty hot wallet could be also again issue which need to be filled, but now he is not available about any update for long time again, but we can hope all will be ok in near future as he will check about this issue.
legendary
Activity: 3052
Merit: 1310
Even if LL is away, AFAIK there is the team that works for bitvest to process payments and its operations.
Did LL hire someone or some people to help him in his casino lately? AFAIK LL is the only one who has the access for payment in the casino such as refilling the hot wallet, so once the hot wallet is empty and LL is away or busy in real life, players will need to wait for LL till he is coming back.

And as you create a ticket, you have to wait again until a rep looks at it to do the process for you.  But, you should have made one before when it took more than 6-12 hours up to a day.
I'm not sure about support system, is it also managed by LL himself of he has some staffs to help him? If he is the only one to cover all things in the casino, it will take longer time for players to get response from the support. As what being said by Taskford above, it is an old issue at Bitvest, anytime LL is away or inactive then there is no one to cover him in managing the casino.
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