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Topic: BK8 - Biggest and Most Trusted Brand. Asia's #1 Crypto online casino BTC & USDT - page 47. (Read 20559 times)

newbie
Activity: 6
Merit: 0
Hi Crimson4 and naumka1,
Thank you for waiting, after spending the week in following up with the team and provider, the account is flagged by the compliance team due to abnormalities found - high risk player behavior. Based on understanding this may be referring to a member professional betting style that might have triggered your account to be suspended. Most importantly, I am glad to know that you have got back your deposit account. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.
Hi BK8.Official
Thank you for your answer but sorry your answer makes no sense, I was placing normal bets, not any "abnormalities", could you explain what this means?

Also, you didn't even state which point of the rules I broke. Could you please give the exact point?
sr. member
Activity: 1470
Merit: 256
I also smoothly open the BK8 site, maybe the operator forbids it, maybe the Telkomsel network, I use network 3 it runs smoothly, it's just that the loading process takes a while to open a slot game
There is no relationship with the operator because access to sites that are prohibited will refer to the regulations of information and technology supervisory agencies from their respective countries, if you access the BK8 site without using a VPN and access the internet connection smoothly (check speed test) then "maybe" there are problems when in gambling games, I think you can report it to the admin on the live chat page on the website or send a complaint via email.

But sometimes it's related, I have experience when playing the Pragmatic slot Gate of Olympus  with local networks what I see is always loading
Then I activated the VPN and refresh the game and it works well in this case I don't know what the problem I can access the site but can't play some games
hero member
Activity: 2282
Merit: 589
I also smoothly open the BK8 site, maybe the operator forbids it, maybe the Telkomsel network, I use network 3 it runs smoothly, it's just that the loading process takes a while to open a slot game
There is no relationship with the operator because access to sites that are prohibited will refer to the regulations of information and technology supervisory agencies from their respective countries, if you access the BK8 site without using a VPN and access the internet connection smoothly (check speed test) then "maybe" there are problems when in gambling games, I think you can report it to the admin on the live chat page on the website or send a complaint via email.
hero member
Activity: 1932
Merit: 511
Hello guys. Can anybody give feedback on my concern? Sports and e-sports betting are not showing on my web browsers? It says "prod20082-23705321.bti-sports.io refused to connect.". Somehow I have no problem accessing the casino and lottery sections. I am just curious how the current NBA teams and their rosters look like in betting outrights. I haven't tried yet downloading the app on my mobile phone though as I prefer web versions.   

For sports there is no problem on my side I can access it, there are 4 sports providers  have you tried it one by one? I use a computer with a chrome browser
If all providers are inaccessible, the possibility of problems is on your side and only support team can help you, Oh don't forget to check your connection speed.

After reading your posts here in the topic, I decided to try to enter the site on my pc. I didn't have any problems using the chrome browser. Then I tried Mozilla and everything worked fine too. So most likely the problem is in cross-border Internet connections.
This is the first thing that comes to my mind when I read such claims.
Well, BK8 has nothing to do with it.
I also smoothly open the BK8 site, maybe the operator forbids it, maybe the Telkomsel network, I use network 3 it runs smoothly, it's just that the loading process takes a while to open a slot game
legendary
Activity: 2702
Merit: 1465
Hello guys. Can anybody give feedback on my concern? Sports and e-sports betting are not showing on my web browsers? It says "prod20082-23705321.bti-sports.io refused to connect.". Somehow I have no problem accessing the casino and lottery sections. I am just curious how the current NBA teams and their rosters look like in betting outrights. I haven't tried yet downloading the app on my mobile phone though as I prefer web versions.   

For sports there is no problem on my side I can access it, there are 4 sports providers  have you tried it one by one? I use a computer with a chrome browser
If all providers are inaccessible, the possibility of problems is on your side and only support team can help you, Oh don't forget to check your connection speed.

After reading your posts here in the topic, I decided to try to enter the site on my pc. I didn't have any problems using the chrome browser. Then I tried Mozilla and everything worked fine too. So most likely the problem is in cross-border Internet connections.
This is the first thing that comes to my mind when I read such claims.
Well, BK8 has nothing to do with it.
sr. member
Activity: 2114
Merit: 268
Leading Crypto Sports Betting & Casino Platform
Hello guys. Can anybody give feedback on my concern? Sports and e-sports betting are not showing on my web browsers? It says "prod20082-23705321.bti-sports.io refused to connect.". Somehow I have no problem accessing the casino and lottery sections. I am just curious how the current NBA teams and their rosters look like in betting outrights. I haven't tried yet downloading the app on my mobile phone though as I prefer web versions.   

For sports there is no problem on my side I can access it, there are 4 sports providers  have you tried it one by one? I use a computer with a chrome browser
If all providers are inaccessible, the possibility of problems is on your side and only support team can help you, Oh don't forget to check your connection speed.
hero member
Activity: 1694
Merit: 592
The Martian Child
Hello guys. Can anybody give feedback on my concern? Sports and e-sports betting are not showing on my web browsers? It says "prod20082-23705321.bti-sports.io refused to connect.". Somehow I have no problem accessing the casino and lottery sections. I am just curious how the current NBA teams and their rosters look like in betting outrights. I haven't tried yet downloading the app on my mobile phone though as I prefer web versions.   
newbie
Activity: 7
Merit: 0
if it is like you said i am not commenting.

it means you have won a lot before we dont pay more. so why accepting my deposit. you can close my accounts 8 months ago.
i connected live support before deposit asked why my betting limits are low, they said it depends on your balance. if you deposit, limits will be higher.

its you guys decision it is fair or not.
copper member
Activity: 2324
Merit: 2142
Slots Enthusiast & Expert
@efe1 If I understand it correctly, your total deposit is what that count and is currently discussed.
When they ban an account they usually return the deposit just for "good intentions" as long as the players haven't made profits from the site.
In your case, even if they confiscate your recent balance, you are still in profit, so they won't return your deposit.
That's my conclusion from the case, CMIIW.
legendary
Activity: 2450
Merit: 1225
-snip-
IMO, the 8-month transaction is also getting counted.

Since you're not allowed, you can success withdraw before the site lock-your account. In the beginning you should can't withdraw and they only allowed you to get a refund for a first transaction. Here the scenario
1. You deposit 100$ and withdrew 250$ 8 months ago while you should not play in the casino.
2. You playing again with deposit 100$ but they lock-account and found that you're not allowed. Since you already withdraw 250$ (100$ + 150$ win) that you should cannot withdraw. Because of that reason, seem like they're not gonna to refunded your past week transaction
newbie
Activity: 7
Merit: 0
i read the previous pages and i am also having problem with this site.

few days ago i deposit small amount like 100 usd. i made a few bets like barcelona win 1.20 odds, some live tennis etc.
likely after 20-25 bets my balance is just 200 usd. also i have betting limits, my max bet limit is 10-usd 20 usd for minor leagues and 100-120 usd for major leagues.
yesterday i tried to withdraw my 200 usd balance and they locked my account and live support doenst help me. just said we closed your amount you broke the rules.
i am asking which rules but no answer.

i cant send my betting history because i cant login my account. my last bet is fenerbahce win 1.90 odds 100 usd and i doubled my balance after this i tried to withdraw.

its so funny you can't find a competent person to explain this situation.
they dont send my winnigs. they dont even send the amount i deposited.

Hi efe1, thank you for waiting, your case is similar to the above matter, whereby the account is flagged by the provider's compliance team due to abnormalities found this may be referring to a member professional betting style that might have violated and triggered your account to be suspended.

Besides, after following up with the provider, I am happy to know that you have withdrew your winnings and deposit previously and the amount they were holding were only the extra winnings. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.

dear my friend what did you say i dont understand. yes i deposit and withdrew 8 months ago. i dont remember the exact amount but probably i deposit 100 dolar and withdrew 200-250 dolar.  i am not talking about past i am talking and asking current situation. why you dont send my 200 usd. if you think i am professional bettor and you dont want me to play in your bookie why you accept deposit from me? you accept and after this you blocked me and dont send my winnings or my deposit amount. its not professional.

Hi efe1, we always welcome any players from anywhere. In your case, based on the feedback from the provider and the team, my understanding is that your betting behavior might have triggered provider's compliance team, so doesn't matter you play on our platform or others, you might be still facing the same problem whereby your betting behavior will trigger the provider compliance team to suspend your account.

On the other hand, regarding to the deposit, I can't get a clear amount of your deposit/withdrawal data as it is private confidential. but the team feedback you have withdrew 100% of your total deposit amount including a portion of winning amount.  Let me explain more here, the total deposit amount here is referring to recent deposit and all the previous deposit.

Hope my explanation is clear and the above able to answer your queries. Cheers!

dear sir the team give wrong information. as a said before 1 week ago i deposit 100 usd and tried 200 usd withdraw and my account is locked. this 200 usd wasnt send to me or my 100 usd deposit amount didnt send.

probably they referring my previous deposit and withdraw its 8 months ago. yes i withdrew this but i am not talking 8 months ago. i am asking last week transactions.
copper member
Activity: 182
Merit: 28
BK8 - Asia's #1 Crypto online casino
i read the previous pages and i am also having problem with this site.

few days ago i deposit small amount like 100 usd. i made a few bets like barcelona win 1.20 odds, some live tennis etc.
likely after 20-25 bets my balance is just 200 usd. also i have betting limits, my max bet limit is 10-usd 20 usd for minor leagues and 100-120 usd for major leagues.
yesterday i tried to withdraw my 200 usd balance and they locked my account and live support doenst help me. just said we closed your amount you broke the rules.
i am asking which rules but no answer.

i cant send my betting history because i cant login my account. my last bet is fenerbahce win 1.90 odds 100 usd and i doubled my balance after this i tried to withdraw.

its so funny you can't find a competent person to explain this situation.
they dont send my winnigs. they dont even send the amount i deposited.

Hi efe1, thank you for waiting, your case is similar to the above matter, whereby the account is flagged by the provider's compliance team due to abnormalities found this may be referring to a member professional betting style that might have violated and triggered your account to be suspended.

Besides, after following up with the provider, I am happy to know that you have withdrew your winnings and deposit previously and the amount they were holding were only the extra winnings. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.

dear my friend what did you say i dont understand. yes i deposit and withdrew 8 months ago. i dont remember the exact amount but probably i deposit 100 dolar and withdrew 200-250 dolar.  i am not talking about past i am talking and asking current situation. why you dont send my 200 usd. if you think i am professional bettor and you dont want me to play in your bookie why you accept deposit from me? you accept and after this you blocked me and dont send my winnings or my deposit amount. its not professional.

Hi efe1, we always welcome any players from anywhere. In your case, based on the feedback from the provider and the team, my understanding is that your betting behavior might have triggered provider's compliance team, so doesn't matter you play on our platform or others, you might be still facing the same problem whereby your betting behavior will trigger the provider compliance team to suspend your account.

On the other hand, regarding to the deposit, I can't get a clear amount of your deposit/withdrawal data as it is private confidential. but the team feedback you have withdrew 100% of your total deposit amount including a portion of winning amount.  Let me explain more here, the total deposit amount here is referring to recent deposit and all the previous deposit.

Hope my explanation is clear and the above able to answer your queries. Cheers!
newbie
Activity: 7
Merit: 0
i read the previous pages and i am also having problem with this site.

few days ago i deposit small amount like 100 usd. i made a few bets like barcelona win 1.20 odds, some live tennis etc.
likely after 20-25 bets my balance is just 200 usd. also i have betting limits, my max bet limit is 10-usd 20 usd for minor leagues and 100-120 usd for major leagues.
yesterday i tried to withdraw my 200 usd balance and they locked my account and live support doenst help me. just said we closed your amount you broke the rules.
i am asking which rules but no answer.

i cant send my betting history because i cant login my account. my last bet is fenerbahce win 1.90 odds 100 usd and i doubled my balance after this i tried to withdraw.

its so funny you can't find a competent person to explain this situation.
they dont send my winnigs. they dont even send the amount i deposited.

Hi efe1, thank you for waiting, your case is similar to the above matter, whereby the account is flagged by the provider's compliance team due to abnormalities found this may be referring to a member professional betting style that might have violated and triggered your account to be suspended.

Besides, after following up with the provider, I am happy to know that you have withdrew your winnings and deposit previously and the amount they were holding were only the extra winnings. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.

dear my friend what did you say i dont understand. yes i deposit and withdrew 8 months ago. i dont remember the exact amount but probably i deposit 100 dolar and withdrew 200-250 dolar.  i am not talking about past i am talking and asking current situation. why you dont send my 200 usd. if you think i am professional bettor and you dont want me to play in your bookie why you accept deposit from me? you accept and after this you blocked me and dont send my winnings or my deposit amount. its not professional.
copper member
Activity: 182
Merit: 28
BK8 - Asia's #1 Crypto online casino
i read the previous pages and i am also having problem with this site.

few days ago i deposit small amount like 100 usd. i made a few bets like barcelona win 1.20 odds, some live tennis etc.
likely after 20-25 bets my balance is just 200 usd. also i have betting limits, my max bet limit is 10-usd 20 usd for minor leagues and 100-120 usd for major leagues.
yesterday i tried to withdraw my 200 usd balance and they locked my account and live support doenst help me. just said we closed your amount you broke the rules.
i am asking which rules but no answer.

i cant send my betting history because i cant login my account. my last bet is fenerbahce win 1.90 odds 100 usd and i doubled my balance after this i tried to withdraw.

its so funny you can't find a competent person to explain this situation.
they dont send my winnigs. they dont even send the amount i deposited.

Hi efe1, thank you for waiting, your case is similar to the above matter, whereby the account is flagged by the provider's compliance team due to abnormalities found this may be referring to a member professional betting style that might have violated and triggered your account to be suspended.

Besides, after following up with the provider, I am happy to know that you have withdrew your winnings and deposit previously and the amount they were holding were only the extra winnings. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.
newbie
Activity: 7
Merit: 0
staff
Activity: 1718
Merit: 1206
Yield.App
still live support doesnt answer me no payment.

What is your username?
copper member
Activity: 182
Merit: 28
BK8 - Asia's #1 Crypto online casino
Hello everyone,

It is with sadness that I would like to complain about BK8 company. A few days ago, without giving any reason, they closed my account and appropriated all my winnings totaling about 7000 euros, paying out only the deposit (3000 euros).

I had been playing for more than half a year, betting only on tennis (mainly big ATP and WTA events) and leauge of legends (big tournaments like LPL, LCK). After initial failures and losing all funds, I made deposits several times and everything was fine until the great streak of the last month after which I ordered a withdrawal of 1000 euros. A day later, all my bets were canceled and the company only allowed my deposits to be withdrawn.

I can't think of any explanation for the situation, I didn't play any niche leagues, I never played the wrong/error odds, I didn't take any bonus. Simply out of nowhere the bookmaker decided to confiscate my winnings, while not even trying to explain anything to me. Livechat refused to give any details hiding behind the terms and conditions.

As I can see from the above posts about sponsorship, the company is growing brilliantly, all the more surprising and sad that they decide to behave so dishonestly like some small scam company.

My account was closed and the deposit was returned. Please explain why my account was closed. Username - vadimk.

Hi Crimson4 and naumka1,
Thank you for waiting, after spending the week in following up with the team and provider, the account is flagged by the compliance team due to abnormalities found - high risk player behavior. Based on understanding this may be referring to a member professional betting style that might have triggered your account to be suspended. Most importantly, I am glad to know that you have got back your deposit account. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.
newbie
Activity: 7
Merit: 0
i read the previous pages and i am also having problem with this site.

few days ago i deposit small amount like 100 usd. i made a few bets like barcelona win 1.20 odds, some live tennis etc.
likely after 20-25 bets my balance is just 200 usd. also i have betting limits, my max bet limit is 10-usd 20 usd for minor leagues and 100-120 usd for major leagues.
yesterday i tried to withdraw my 200 usd balance and they locked my account and live support doenst help me. just said we closed your amount you broke the rules.
i am asking which rules but no answer.

i cant send my betting history because i cant login my account. my last bet is fenerbahce win 1.90 odds 100 usd and i doubled my balance after this i tried to withdraw.

its so funny you can't find a competent person to explain this situation.
they dont send my winnigs. they dont even send the amount i deposited.

still live support doesnt answer me no payment.
legendary
Activity: 2226
Merit: 1592
hmph..
Which games you are referring to? I just checked one of the PGS game (chaisen), the buy feature is available https://prnt.sc/CEUPykI3shC9
Perhaps there was an update or maintenance from the provider that force them to remove the buy bonus feature for a while and now it is fixed already.
I dont play PGS much, few times only so I'm not that familiar with this provider. You should check it back, the same game you tried to play when you miss the buy bonus feature.

Thank you for letting me know if the bonus features are available again. I just finished playing a few games and these are indeed back. But alas, not so lucky today. Maybe I should try it again another time. Maybe it's because some time ago I've won, so there's no way this luck will continue. So I'm trying to hold back so I don't want to keep depositing lol.

I like this provider, because I often win and it's pretty good my balance also rarely runs out in a few minutes even if I lose. That's why I rarely post wins on pragmatic, because it's been a long time since I've played on PP. Unfortunatelly, no replay from this provider.  Tongue
legendary
Activity: 3472
Merit: 1351
Today I open BK8 to playing game from PGS. In the morning (GMT 7), the PGS game still has a buy bonus feature. However, a few hours ago (in the afternoon), I went back to playing some games on PGS that were buy bonuses are missing. However, a bit strange, on this second visit, the buy bonus did not appear on the page. Maybe the team can check it, maybe this is because the provider disabled the feature or there is some kind of technical error.

Which games you are referring to? I just checked one of the PGS game (chaisen), the buy feature is available https://prnt.sc/CEUPykI3shC9
Perhaps there was an update or maintenance from the provider that force them to remove the buy bonus feature for a while and now it is fixed already.
I dont play PGS much, few times only so I'm not that familiar with this provider. You should check it back, the same game you tried to play when you miss the buy bonus feature.
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