I won something today, my second deposit was around "Rp.1,700" and now win around (Rp.16,000+). But the weird things, I get turnover left while not taking any promotion at all. As you know, most casino always apply "Turnover" while we take some promotion right? but in BK8 for the withdraw you get turnover even deposit without any taking promotion.
My deposit total deposit for today around Rp.4,000 and with total waggering Rp.135,000. It's almost 30x times from my total deposit for today, is there has something I missing how to calculate this.
TBH from my perspective we should not get this since win and play with our raw money, not promotion.
Generally you have to make 1x wager of your total deposit and from the screenshot you posted you should have done it it's a bit strange why BK8 implements another system even though you didn't claim any promotion right? To make sure try to check the bonus history in your account at least in the last 3 days you will see it if there is an active bonus. If everything is fine you better ask for support, we are waiting for their response so we know what system they apply.