Is there a return policy/cancellation policy during the pre-order period? Like if someone changes their mind and wants their money back before the items have shipped, is that possible?
Also, what happens if the February 24, 2014 goal is not met? Will buyers be compensated? I'm sure everyone is familiar with the Butterfly Labs debacle so I want to protect against that.
In addition, this is for the US reseller:
What conversion do you use for converting USD to BTC? Currently, Mt Gox's price is $1150 per BTC.
I cant answer on the refunds for them, but as for USB>BTC, I use:
https://bitcoinaverage.com/#USD
Do you offer cancellation of pre-orders or no? And what about late shipments?
I will be offering as much of a refund policy as possible, If the order has not been sent off to BA yet, I offer 100% refunds. As far as late shipments, that is something that I will have to think about as we get closer to release date.