Topic: Black Arrow - Status of pending orders - Prospero X-1, X-3, and Minion - page 2. (Read 18624 times)

Store credit and refunds are being denied from MS. Or at least they were 2 months ago when I asked for it.

If you have something small like 2 X1's just get MS store credit, buy new miners or sell them on eBay or here in the Computer/Goods sub-forum for BTC.

Ask for Dan Murtha.  He's the co-owner of Minersource and is usually very responsive.

Thomas Salvatore also answers support emails as well.

I have had nothing problems from minersource.  I have requested a refund for my two X1's (Order 701) but was refused.  I also asked what order number they have delivered to and they won't tell me.  When did you request and receive your refund?

It's a fucking circle jerk all together.  Black Arrow can't deliver the promised product and Minersource.net is covering for them as the approved vendor.

I requested for refund initially, but opted for store credit instead from Minersource, since it was a faster process.  Their co-owner Dan Murtha was very attentive and proactive in processing and delivering my Minersource gift card.

Bought a bunch of a Zeusminer Blizzards and a BTCGarden Blade with the store credit.  Sold off the Blizzards a few weeks ago, but if anyone wants the BTCGarden PM me!   

That said, FUCK Black Arrow.  Skeevy bastards...

I got a full refund from minersource about a week ago. No problems at all.

I had requested a refund from Minersource and they suddenly bumped me to the front of the line. I refused the shipment when it arrived.

X 1's are dribbling out....no X 3's yet 

Those gddam f...ing scammers. Did anybody ever recieve a X1 or X3?

any update?

we don't want trouble against anyone,but seriously. a company like BA totally refused any refunds in a forced way no matter what reason the customer request...they just ignore refunds...that's really bad..and no any limited time for delivery just let you wait ..seems when they happy then they can sent you your ordet,if not,truly.according to their so called terms
if they failed and can't give you the products or any delayed.they think they should not responsible for that and that is customer's mistake invest in them...
guys. tell me if you will trust this company and buy products from them or not in the future?

it's really hard for our customer to use our right in this community..so we should unite and support each other..
this should not be the bitcoin word:allows cheating and no rules to this cheater..if the community allows these company like BA exist...no one will benefit at last even if BA...

besides,we, The BA customers, I stand out,warning everyone who plan to  consider to do business with this company and the boss(We will know him at last in someway),be very careful,they will totally not allow any refunds and promise or guarantee to any one..they are not confidence about their products and company...they may don't have the ability to do these business at all...because hardly any company which sell miner will totally refused refunds at all and even didn't dare to guarantee anything to their partner or customer...

we,The BA customers,I stand out, hoping the admin of this forum or other customers or anyone to help us despite we have taken other actions,your help are always helpful and thankful.the BA official even hardly to their official thread to talk and discuss with their customers...so I hope anyone can contact BA and their boss to tell them to acknowledge these problems and do as reall company do ..
and I suggest personally that admin can open a official thread to update the trust Rating like https://bitcointalksearch.org/topic/guide-dogies-comprehensive-manufacturer-trustworthiness-guide-1st-feb-2016-456691   for every company here..so we can see who is the cheater...

join us if you wish：https://bitcointalksearch.org/topic/thread-for-refunds-and-compensation-of-blackarrow-x3-647016
best regard to all as customers

It's like buying a TV from Amazon. Samsung doesn't know who they are selling to.

Minersource does, like they did earlier this year when they tested the shipping system.

so if we ordered through Minersource, who sends out the shipping confirmation to me? MS or BA?

Hopefully Minersource is order #1 with 10000 units and they are on the way to the USA now!

yeah!!!! only one thousand more orders until i get mine!!!!

I got a refund for both my orders in Feb,forgot about this thread....my bad 

Unacceptable MS R6215661xx 12/14/2013 Bitcoin Prospero X-1 2 US

Unacceptable MS R10487xxxx 12/30/2013 Bitcoin Prospero X-1 1 US

Good luck guys!!!

Woohoo!

Order no. #576 -- shipping confirmation received.

Username: subseaguru
Order Date: April 15, 2014
Payment Date: April 15, 2014
Order Number: #1549
Currency: BTC
Machine Type: Prospero X-1
Quantity: 1
Delivery Country: USA

Username: ducmami
Order Date: Sep 26, 2013
Payment Date: Sep 26, 2013
Order Number: #119
Currency: BTC
Machine Type: Prospero X-1
Quantity: 1
Delivery Country: Vietnam