---
Hey dimonstration,
Maximum game API request time for last 2 hour's has been 81ms. (Includes time when you played) Average is < 15ms
It is super fast on all my devices. Getting a lot of compliments for the game speed. It needs some investigation from your side.
It's odd because I'm experiencing this issue on both my desktop and handheld devices despite I'm using different browser and internet connection. Do you any recommend on how to troubleshoot this problem because I'm experiencing this issue since the new update.
I really like the house blackjack but this slow game play makes me stop using it for a while and just use evolution gaming speed blackjack table.
@dimonstration these are generic hacks which usually apply to all websites and I have tried these for casino sites so try these and see if it helps: 1) clear cache and cookies on your chosen browser, update it to the latest version and switch off VPN if it’s on. 2) reach out to your ISP to collect more data why it’s slowing the site down probably some issue at their end. Lastly if nothing works out try using a new device eg if you’re using an android try and see if switching to an iPhone works because at times I have seen switching devices works on casinos sites.
I don't know about him experiencing the same thing on his computer, I myself mostly use my mobile phone for gambling since I find it more convenient, and whenever i face any issue of slowness or any kind, what i said above is what i usually do, and that always solved my problem.
For computer, he can try closing all apps, and shutting down the computer completely, take the battery out if its a laptop, then insert back the battery after about 30 seconds, then turn the computer back on, this could help help most especially if the computer has been on or in hibernation for a very long time.