Josh's most recent reply on BFL forums:
Buddy3315,
You have a fundamental flaw in your statement. It's based entirely around the fact that we somehow knew about the delays before hand and have been lying to people all along. I just can't take people seriously when they start off with that premise, because it is patently false. In the beginning I gave vague dates because we did not have hard dates. Everyone cries for transparency so I give hard dates and we miss them. Do you think I just pull these dates out of thin air? No, I get these dates from the people who are doing the work. I know some of them, sometimes, are not going to meet their dates, but when I give you vague dates you get angry because it's not a specific date. That's the problem. You want specific dates but there are not specific dates to be had. Again, we go back to the fact that if you think you can do better, why are you on this forum, buying these products? You should be making your own and showing the world how it's done.
That said, Buddy3315, I think it may be time for you to get a refund. You are unhappy and it's quite understandable and if I were in your position and your viewpoint, I would be seeking a refund. We will happily give you a refund (and a refund to anyone else who is tired of waiting or believes that we are somehow lying to people to string them along.) I have given you the best dates I can and they have been missed, we apologize for that deeply. I also understand that it's very easy to say "Well, you should do this or you should have done that." but the fact of the matter is that it's NOT that easy. The world simply doesn't work like that, no matter how much you might want to believe it does. I point to the simple fact that every ASIC manufacturer for Bitcoin has been delayed (or destroyed). If it were as simple as people claim, you'd think at least one of them would have delivered on time and on spec, but not a single vendor has delivered on time or on spec. Why do you think that is? Because they are all lying or because it's a difficult project and unexpected events happen? Occams razor would tend to dictate the latter, since it's unlikely every ASIC vendor is lying. Couple that with the fact that the first vendor to ship a working product in volume stands to make a hell of a lot of money, so intentionally delaying or lying or what have you is nothing but detrimental to the process.
1) the tough-talk on refunds seems to be similar to pirateat40 issuing payout requests
2) This seems like almost an admission of guilt. What are "vague dates?" who lied to make them vauge?
3) what is the point of referencing other ASIC makers? 2 of them have beat BFL to market, and the only impact that has is on the bottom line of the multitude of BFL customers currently watching the network hash rate spike.