> BTC-E >>>dont send my dolor after 3 days ... dont answer to my tickets - page 3.

stewart2012

sr. member

Activity: 560

Merit: 255

Quote from: Sleepwalker2 on May 14, 2017, 03:10:04 PM

I do understand. I just created a ticket for the little problem I have. I will let you know when they have replied to mine to give you an idea of how much time it takes for them to reply.

thank you my friend

also i found a notice in okpay FAQ section that say :

Due to security reasons in order to prevent unauthorized operations some of the payment methods (withdrawals via an exchanger) are monitored and processed manually within business days. If there is no problem with the payment - it is completed as soon as possible. We apologize for any inconvenience caused

so maybe they sent but okpay system still not confirmed . anyway if BTC-E support answer to me all things will clear .

Sleepwalker2

newbie

Activity: 33

Merit: 0

Quote from: stewart2012 on May 14, 2017, 08:36:08 AM

system prompt withdarw suceessfully completed but where is my money ?

this is key point here ...

I do understand. I just created a ticket for the little problem I have. I will let you know when they have replied to mine to give you an idea of how much time it takes for them to reply.

stewart2012

sr. member

Activity: 560

Merit: 255

Quote from: mindrust on May 14, 2017, 08:58:35 AM

Quote from: stewart2012 on May 14, 2017, 07:50:39 AM

i sent 4 ticket to them but didnt answer to me ...

Calm down. They'll answer your questions soon. It's being investigated probably. Creating more tickets won't solve your problem faster.

You are also blaming the wrong company probably. If btc-e says that it is sent, then it is sent. Send your tickets to OKPAY too and hear them back. How do you know if OKPAY isn't responsible for this and blame btc-e right away?

Have your withdrawn cash from btc-e to OKPAY before? Is it your first time? I don't think FIAT withdrawals are instant.

"* USD Withdrawal within 72 hours"

This is from their website. That 3 days mean, 3 business days. Not 3 regular days. Expect your money on Wednesday, if you don't get them; then you can panic!!!! (even if they mean 3 regular days, they confirmed your withdrawal on 13.05.17. add 3 days and you should get your money till 16th May)

thank you so much for your great comment

yes my friend i had many receives in my okpay account that completed instant so fast that you can see in second pic in my first post . but this is first time i withdraw via okpay in BTC-E

i was worry because i see green tick near my order that prove they sent dolor to my account and if they sent really those dolor must to be in my account same date same time without any delay ...

my okpay account is active and dont have any issues .

mindrust

legendary

Activity: 3276

Merit: 2442

Quote from: stewart2012 on May 14, 2017, 07:50:39 AM

i sent 4 ticket to them but didnt answer to me ...

Calm down. They'll answer your questions soon. It's being investigated probably. Creating more tickets won't solve your problem faster.

You are also blaming the wrong company probably. If btc-e says that it is sent, then it is sent. Send your tickets to OKPAY too and hear them back. How do you know if OKPAY isn't responsible for this and blame btc-e right away?

Have your withdrawn cash from btc-e to OKPAY before? Is it your first time? I don't think FIAT withdrawals are instant.

"* USD Withdrawal within 72 hours"

This is from their website. That 3 days mean, 3 business days. Not 3 regular days. Expect your money on Wednesday, if you don't get them; then you can panic!!!! (even if they mean 3 regular days, they confirmed your withdrawal on 13.05.17. add 3 days and you should get your money till 16th May)

stewart2012

sr. member

Activity: 560

Merit: 255

PLZ everyone has any similar problem like me share it here ...

in past i had many times withdraw and without any problem

i know this site earn very very much but why they want hurt to their famous ?

BTC-E support or BTC-E admin plz if you see this topic answer to my ticket as soon as possible .

I need a answer .,.. where is my money ?

we trusted to your site ... why you dont send my dolor to my account ?

stewart2012

sr. member

Activity: 560

Merit: 255

Quote from: Sleepwalker2 on May 14, 2017, 08:28:49 AM

Since it is the weekend I wouldn't be surprised that you haven't got any reply yet.

Tell me, about okpay. I read somewhere, probably in a thread here, that they were not ok with bitcoin starting couple of months ago. At the same time I see it is an option in btc-e so that must not be the case. you know about this?

plz read my topic carefully my friend

system prompt withdarw suceessfully completed but where is my money ?

this is key point here ...

sorry this is my complain topic .. plz if you need any info about okpay search it in google or refer to their site or send pm to me ...

i made this topic for solve my problem and not another thing ... or anyone has similar issues like me plz share it here ...

Sleepwalker2

newbie

Activity: 33

Merit: 0

Since it is the weekend I wouldn't be surprised that you haven't got any reply yet.

Tell me, about okpay. I read somewhere, probably in a thread here, that they were not ok with bitcoin starting couple of months ago. At the same time I see it is an option in btc-e so that must not be the case. you know about this?

stewart2012

sr. member

Activity: 560

Merit: 255

hello everyone

i requested for withdraw in https://btc-e.com site in 12 may 2017 via OKPAY for 575.42 $

IN 13 may in history section system prompt to me withdraw successfully completed but i didnt receive any fund in my OKPAY account

this pic is for history section :