BTC-E is a bit slow I agree on that
But they never failed to keep their words!
Even if they act a bit slowly and aren't easy on verifications, they're always giving you what you deserve at the end.
Topic: > BTC-E >>>dont send my dolor after 3 days ... dont answer to my tickets (Read 1178 times)
May 23, 2017, 09:37:18 AM
May 23, 2017, 07:52:15 AM
Better to lock this thread so that no one would able to make repetition of comments related to your case.As if now its already been resolved im glad that you got your refund and i do really believe about the legitimacy of BTC-e since ive been using it on the past year and it works fine for me.When it comes to this kind of cases its really better to be patient sometimes.
dear friend i still believe BTC-E SUPPORT act so weak and i never satisfied of their help also they even have not a online operator for help .
its so bad .
they must increase quality for their support system .
i think waiting for 10 days for solve a simple problem like for me is so high and is not acceptable .
i just was in high stress and high tension in this period . i hope this never happen for another
May 22, 2017, 06:20:11 PM
Better to lock this thread so that no one would able to make repetition of comments related to your case.As if now its already been resolved im glad that you got your refund and i do really believe about the legitimacy of BTC-e since ive been using it on the past year and it works fine for me.When it comes to this kind of cases its really better to be patient sometimes.
dear friend i still believe BTC-E SUPPORT act so weak and i never satisfied of their help also they even have not a online operator for help .
its so bad .
they must increase quality for their support system .
i think waiting for 10 days for solve a simple problem like for me is so high and is not acceptable .
i just was in high stress and high tension in this period . i hope this never happen for another
May 22, 2017, 01:11:21 PM
Hello every body
Finally BTC-E refunded my dolor to my balance today .
i wish all my friends get a answer in support system in BTC-E soon
my case closed now . thanks all .
May 21, 2017, 03:51:50 AM
Hello every body
Finally BTC-E refunded my dolor to my balance today .
i wish all my friends get a answer in support system in BTC-E soon
my case closed now . thanks all .
May 20, 2017, 11:07:03 AM
you cant do nothing as of now but to wait for the reply of btc.e regarding on this situation since okpay did already tell some words that they havent recieve any funds yer and as you said you do trust them for how many years now.The problem here is only btc.e and why they dont really give trs id is the main question here.
Unfortunately YES
i am so angry of this fucking support system
they act like frauds . never trust to BTC-E
thank you for follow my topic . i will update this topic here as soon as i receive a answer .
soon i will start to publish this topic in all coin forums . if you search BTC-E scam you will see how many complain just in 2017 year
May 20, 2017, 07:33:12 AM
Looks like at this point all you can do is keep asking BTC-E for the Okpay transaction ID. It should be very easy for them to give it to you. Actually they should always put it up on their site under the history section everytime a transaction is done!
Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:
"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"
Just one single line. This is a real simple request, they will have to respond and quick! I hope...
Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:
"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"
Just one single line. This is a real simple request, they will have to respond and quick! I hope...
thanks my friend
i have already 2 open ticket and wait for their answer
i think they know exactly my situation . no need to add Btc-e transaction . in 13 may i had just a withdraw and all things is clear . no need to extra explanation unless they didnt send any fund to my OKPAY account .
my withdraw request was 13 may and today is 20 may 2017 ... fuck btc-e ::: worst support system that i see so far .
May 19, 2017, 04:18:26 PM
Looks like at this point all you can do is keep asking BTC-E for the Okpay transaction ID. It should be very easy for them to give it to you. Actually they should always put it up on their site under the history section everytime a transaction is done!
Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:
"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"
Just one single line. This is a real simple request, they will have to respond and quick! I hope...
Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:
"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"
Just one single line. This is a real simple request, they will have to respond and quick! I hope...
thanks my friend
i have already 2 open ticket and wait for their answer
i think they know exactly my situation . no need to add Btc-e transaction . in 13 may i had just a withdraw and all things is clear . no need to extra explanation unless they didnt send any fund to my OKPAY account .
my withdraw request was 13 may and today is 20 may 2017 ... fuck btc-e ::: worst support system that i see so far .
May 19, 2017, 02:58:52 PM
Looks like at this point all you can do is keep asking BTC-E for the Okpay transaction ID. It should be very easy for them to give it to you. Actually they should always put it up on their site under the history section everytime a transaction is done!
Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:
"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"
Just one single line. This is a real simple request, they will have to respond and quick! I hope...
Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:
"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"
Just one single line. This is a real simple request, they will have to respond and quick! I hope...
May 19, 2017, 12:43:53 PM
stewart2012 You should look for someone have at least 1000 usd in his account balance btc e ( because min chat 1000usd )for speak in chat with support .
friend if i start say anything negative about BTC-E they banned me instant .
profile btc-e.com in bitcointalk ( -4 trust / April 26, 2017 ) : https://bitcointalksearch.org/user/btc-ecom-33012
topic closed: https://bitcointalksearch.org/topic/btc-ecom-exchange-btcnmcltcnvctrcppcftcxpm-usdeurrur-fee-02-433283
I do not trust this site anymore ( no live chat support/ support Slow to respond / min chat 1000 usd / -4 trust /Last Active April 26, 2017 / topic closed )
yes its best choice . Unfortunately people just are busy in BTC-E for trading and never think if they face to a problem nobodies is responsible for solve problem ....
May 19, 2017, 12:34:03 PM
profile btc-e.com in bitcointalk ( -4 trust / April 26, 2017 ) : https://bitcointalksearch.org/user/btc-ecom-33012
topic closed: https://bitcointalksearch.org/topic/btc-ecom-exchange-btcnmcltcnvctrcppcftcxpm-usdeurrur-fee-02-433283
I do not trust this site anymore ( no live chat support/ support Slow to respond / min chat 1000 usd / -4 trust /Last Active April 26, 2017 / topic closed )
May 19, 2017, 12:07:25 PM
stewart2012 You should look for someone have at least 1000 usd in his account balance btc e ( because min chat 1000usd )for speak in chat with support .
May 19, 2017, 11:49:23 AM
okcoin.com Also is pending . i have some money pending
fuck the trade
fuck the trade
my broblem resolved with okcoin
i want say too. if your total deposit of usd Larger 10000. Support You will be asked for identity documents or passport
btc i dont know maximaum
May 19, 2017, 11:04:59 AM
A very very suspicious thing here since okpay did reply to your query and denied that they havent recieve any incoming transaction on their account. This would be hard since you wont know whos telling the truth or not but i do suspect that btc-e does have the problem on here because they can even give tx id on the amount that have been sent so that i can be able to verify.
my friend i just have full trust to okpay support system and never trust to BTC-E
I use okpay system for many years and dont have any problem with their great system . their support always reply so fast .
second okpay support confirmed no incoming transaction on my account exist and not their account . this means no fund received of BTC-E account in same date < 13 may 2017 >
Thirdly BTC-E dont tell me transaction ID ... why ?
May 19, 2017, 08:38:53 AM
You are still making the same mistake. Have you contacted OKPAY yet? How do you know when if they are not holding your money for investigation? All i saw in this thread is about btc-e's customer support.
I'll tell you again. If btc-e says that your funds are sent, then it is done. You should create a ticket at OKPAY now. If they say something logical then you can get back to buzz btc-e. (The most logical answer from OKPAY in this case would be "we have no sight of any money")
I'll tell you again. If btc-e says that your funds are sent, then it is done. You should create a ticket at OKPAY now. If they say something logical then you can get back to buzz btc-e. (The most logical answer from OKPAY in this case would be "we have no sight of any money")
friend seems you didnt see my old posts in this topic . any way this is dialog between me and okpay support staff :
and this is screen shut of okpay support reply :
I really dont understand why you want defend of https://btc-e.com/ ?
May 19, 2017, 06:46:53 AM
You are still making the same mistake. Have you contacted OKPAY yet? How do you know when if they are not holding your money for investigation? All i saw in this thread is about btc-e's customer support.
I'll tell you again. If btc-e says that your funds are sent, then it is done. You should create a ticket at OKPAY now. If they say something logical then you can get back to buzz btc-e. (The most logical answer from OKPAY in this case would be "we have no sight of any money")
I'll tell you again. If btc-e says that your funds are sent, then it is done. You should create a ticket at OKPAY now. If they say something logical then you can get back to buzz btc-e. (The most logical answer from OKPAY in this case would be "we have no sight of any money")
friend seems you didnt see my old posts in this topic . any way this is dialog between me and okpay support staff :
and this is screen shut of okpay support reply :
I really dont understand why you want defend of https://btc-e.com/ ?
May 19, 2017, 06:05:00 AM
You are still making the same mistake. Have you contacted OKPAY yet? How do you know when if they are not holding your money for investigation? All i saw in this thread is about btc-e's customer support.
I'll tell you again. If btc-e says that your funds are sent, then it is done. You should create a ticket at OKPAY now. If they say something logical then you can get back to buzz btc-e. (The most logical answer from OKPAY in this case would be "we have no sight of any money")
Edit: Sorry i missed the pictures of OKPAY, for some weird reason i wasn't able to see them.
I'll tell you again. If btc-e says that your funds are sent, then it is done. You should create a ticket at OKPAY now. If they say something logical then you can get back to buzz btc-e. (The most logical answer from OKPAY in this case would be "we have no sight of any money")
Edit: Sorry i missed the pictures of OKPAY, for some weird reason i wasn't able to see them.
May 19, 2017, 05:59:33 AM
beware site exchange https://btc-e.com
https://poloniex.com
if someone want trade . https://bittrex.com Good so far
https://poloniex.com
if someone want trade . https://bittrex.com Good so far
May 19, 2017, 05:50:59 AM
okcoin.com Also is pending . i have some money pending
fuck the trade
fuck the trade
May 19, 2017, 01:14:13 AM
What a stupid answer they sent you! They should have been given you that trs ID right away!!
I bet they can't find it cause if there was one you would see it in your account.
I hope they will not let you wait another 4 days for their next reply.
now no one can say they offer a "good" support", they just don't
I bet they can't find it cause if there was one you would see it in your account.
I hope they will not let you wait another 4 days for their next reply.
now no one can say they offer a "good" support", they just don't
I exactly agree to you . this is a scam treat .
seems i must make complain against them in FBI or department of Justice or Global Illigit Financial Team
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