🚨 GOSU REVIEW ALERT - StarBets Casino 🚨
We looked into one of the newer crypto casinos that recently also appeared here on Bitcointalk.
Their main selling point is a dividends system with daily crypto payouts according to the number of STAR tokens you have earned -->
https://www.btcgosu.com/review/starbets/Hi efialtis!
I am glad that you have checked our platform and reviewed it. I read the full review and found something wrong;
What we found strange about StarBets is that this casino's Twitter account has over twenty thousand followers, which is a bit much for such a young platform. Then we noticed that it got created in 2009. Using AllMyTweets, we saw that this casino had likely bought some popular Spanish guy's Twitter page, gaining his follower base to appear more credible to newbie players. Not cool.
Here is another disappointment. StarBets does not have a gaming license. There is nothing in the StarBets white paper about this platform planning to attain regulatory approval any time soon, but we would assume that that is in the cards, eventually. Hardcore gamblers may not care about a site boasting a Curacao license. Yet, trust us. A licensing badge means loads to casuals.
FYI, We do not have a Twitter account yet. We didn't create a Twitter account because we didn't get a casino license yet. It is also right that we didn't mention the period when we are going to get a license. But, We have a plan to get a license within this year. Only After that will we create a Twitter account. About the Twitter account, you have mentioned, We also checked someone renamed their Account and pretended as StarBets. But, I assume whoever created this Account is trying to get some referrals. I am not sure if we can take any action against that Account.
Okay, so the StarBets website has no on-site support of any kind! That is inexcusable for a modern crypto gambling site hoping to attract casual gamblers. We understand that this platform is somewhat new, but they could have at least added an FAQ section and email support. We checked the general terms and conditions page, which is quite bare, to be honest, and did not find any email listed there.
Thanks for Pointing out this one too. Yes, We do not have an on-site support option yet. But, We have a dedicated Support email which is
. We only ask users to send mail if we cannot assist them on Telegram Support.
About Other things, We will see what we can improve. I hope you will review it again.
Hey,
thanks for the feedback, especially with regard to the twitter account - we will update our review accordingly.
Regarding support: Not everyone is using telegram and forcing people to join a telegram in order to get support is not great. Also, the support email you mentioned is nowhere to be found on the website. Hopefully you will be working on these aspects soon.
More importantly: Yet another withdrawal not having been processed for 2+ hours. Went to telegram, reached out to someone who said it will happen shortly, needs to be processed manually for security reasons (good old story). An hour later, still nothing with the end of the story being the person stating they are not being support, just trying to help as "community manager". This means that not only are people forced to join telegram in order to speak to someone, they will not even get to talk with someone who can actually provide support? (By the way, the issue is not about the withdrawal in general, I don't even care if a casino takes half a day or a day for a withdrawal as long as this is communicated) - what I care about is the support, which seems to be inexistent.
And yes... we try to update our reviews regularly even though it can be a hard task with so many operators - whenever there are big changes though, we usually update quite fast. It also helps if an operator lets us know about big changes.
