Topic: Butterfly Labs shipping 300 units a day - page 3. (Read 29026 times)

https://forums.butterflylabs.com/blogs/

Tuesday, August 6, 2013 Shipping Update
by
BFL_Jody
08-07-2013 at 01:03 PM

    Jalapenos: Nov 16, 2012 pay date

    Little Singles: August 6, 2012 pay date

    Singles: June 26, 27, 2012 pay date

    MiniRigs: July 15 for first of three 500 gh/s units; June 23 for second of three 500 gh/s units

    Production in all lines increasing.

TH/s is exploding.

BFL appears to have:
Stopped "firing customers" (not sure which retard thought this was a good long term business model anyways LOL), started refusing refunds, possible supply chain problems, started sending emails asking people to buy their product, a lot more refund requests.

These all appear to be a direct 180 of the things that BFL has done in the last 9-14 months. I wonder why they have done such a stark about face recently, could it be that pre-orders and money are starting to dry up?   

Just got an email from BFL, asking if I want to order one of their unit (I sent them an email few months ago with some question regarding shipping, without placing an order), here it is:

>We have a couple options for you, you can purchase the ASIC chips or ASIC miners themselves on our website.  Please checkout our products page for more information:
https://products.butterflylabs.com/

>hi, aren't you still having very long waiting time?

>Yes. we started shipping April 24 and are now shipping all product lines. You can follow shipping progress here:
For Jody's Customer Service Blog, and more, please visit our new BFL Forums at

BFL_Jody
Saturday Miscellaneous Answers
by
BFL_Jody
08-04-2013 at 01:08 AM (4067 Views)

    Difference between products: The Jalapeno and the 5gh/s Miner are the same at this point. Those who ordered the Jally are guaranteed 4.5 gh/s + or - 10%. Those ordering the 5 gh/s Miner are guaranteed 5 gh/s + or - 10%. They ship 1-4 per box. The original case and power consumption was supposed to be smaller, so the price we originally charged was lower. With the new parameters, they cost more to make and ship.

    Why wait so long to double staff: Our staff makes what we get everyday. If they build all they get everyday, doubling the staff is pointless. Now that more boards are coming daily we can build more each day with more people.

    Why I don't tell you when you will get your product: I don't make predictions on this blog, because I don't know. When someone here does make a prediction it can be wildly off and then you are angry. We started by telling people when we thought the whole product line would be shipping and everything we thought changed in many ways. If I say I will arrive at work in 20 minutes and then there is an accident on the highway, I run out of gas, the passenger in my car chokes, there is a detour, my car stops running, etc. I may not make it in 20 minutes. We mapped out a plan to create an ASIC product, but having never driven that road before we did not anticipate the things that happened along the way. I do see that we are shipping more and more units everyday as the Production Manager irons out the kinks in our supply chain, but we have hiccups along the way. We depend on overseas manufacturers of parts, carriers that deliver to us (and to you), board manufacturers and many others. We have some parts air-freighted to us while the rest are coming by boat. Since we had to re-vamp our entire product line there are some parts that changed and in various stages of shipment. Recently, one key part was supposed to come in a box of 100. The box broke in shipment and FedEx delivered a broken box with only 20 parts in it. I appreciate all the posts telling us how to multi-source parts arriving at different times and that is what we are doing. The back-picture here looks very different from what you speculate is happening. And no manufacturer goes online to tell their customers about every detail of their production process.

    Luxury of having our customers pay in advance: The customer decides whether he will take the offer of paying in advance and getting in line or not buying the product at all. If you don't want to pay up front and assume part of the risk of the production of the product, don't order from us. We have always stated that all sales were final unless we fail to make any product.

    Some say we have shipped very few products: If you complain that we ship little and that the difficulty is rising rapidly, you just don't understand how this whole BTC thing works.

    I know I haven't answered all your questions, but these are the ones I can answer right now.

iPad WiFi pre-orders were 3 weeks in advance. iPad 3G were 6 weeks in advance. Your credit card was authorized, but not charged until Apple shipped your device.
iPad 2 had no pre-orders.
iPad mini had 1 week pre-orders.

But yes, that was a pre-order. Kudos to Apple.

When the first iPad was launched, they took pre-orders via the online Apple store several weeks before the launch date, when the date came around a courier turned up at my door 10am that day with the iPad, he said he felt like Santa with all the smiles he got. That's what I call a pre-order!

Just for the record, Steve Jobs delivered on time.

Hey YipYip,

I'm no BFL lover. I'm a customer that has orders in the endless BFL backlog.  My view, and I believe I've seen BFL posters say so on the BFL forum, is that all "pre-orders" became orders when shipments started.  I think it's safe to assume whatever lock-box they may have had was legally cracked wide open.

I'm not frenetic with anger because:
1. I didn't send BFL thousands of dollars for effen minirigs, and certainly not to the point that I'd turn into an a-hole if I didn't get product on time.
2. I placed my orders later this year, had the benefit of reading this site, and understood the real risks of sending cash to a fly-by-night outfit for a prototype money-making machine.  Surely I should thank you, PG, and countless others for that.
3. I didn't cancel my order, only to later discover BFL actually did have said money-making machines to ship.

I'm incredulously surprised anything functional is coming out of BFL, with such clinically dysfunctional executives. In my book, this was an unlikely outcome.  So pardon me if I choose to stay out of the belligerent crowd, I have my reasons and respect the right of others to blow steam when they have lots more riding on this than me.

I am bothered by those that cling onto and waste their emotional sanity over statements that carry no standing, don't make legal sense, or were physically impossible to accomplish.

If BFL executives decided to give themselves fat retirement accounts and siphon funds into fake contracts, they can shut doors, claim bankruptcy, and not even leave their homes.  Welcome to the USofA, where entrepreneurs (spineless or not) are cherished and protected...just in case, someday, they may become Steve Jobs or even presidential material.