Topic: C-Cex Exchange (@CryptoCurrEncyX) Scam Warning, Witholding Delisted Coins - page 5. (Read 10679 times)

I've been trying to warn people about these assholes.  Here is a pastebin of links to complaints about c-cex.  http://pastebin.com/uTDTTyFP

Granted a lot of that information is old, but is was what I threw together in 5 minutes of googling and searching the forum a while back.

It is worse than withholding delisted coins, they have closed the accounts of those who were victims of the Feb hack rather than pay them back.  I was still owed 3 BTC when they closed my account, and that same day or the next @SATOSHI00000001 was blowing up twitter because they did the same thing to him.  Who knows how much he lost.

I traded on C-cex from day one, tried to stick by them and be understanding after the hack, even made an attempt to help them get more volume back.  Hey assholes, remember GHC and how that was one of your volume leaders for a couple months when C-cex was on life support?  You remember who tipped you off to that one?  I did.  What thanks do I get?  A big fuck you, we aren't paying you back.  Ever.

No loyalty or honor from these pricks.  Stay away.

I have exacty the same experience with the delisted UFOcoin withdrawal and I have been posting at different places before.

The last message I got was 4 days ago. Answering regarding their UFOcoin wallet, they said, "  Yes, We did update it and waiting for sync."


What is quite unbelievable is that earlier on, every one would be expecting C-Cex to send your shares of coins back to you during their monthly 'Delisted Coin Sesseion'. But I was somewhat instructed to go to the 'My Asset'-'Delisted Coin' section to withdraw my coins. 


But I found out, the Delisted Coin section that showed the balance of the coins was gone.

See copies of the message below.

"
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2014-08-09 04:56:31 cb003756

Sir:

This ticket should not be closed.

Early on 8/6/2014, you stated "coins to be sent within ~48hr." I did provide you with My UFOcoin address to send.

I gave you more than 48 hours.

Now I found out later on 8/6/2014, you already post another message at 10:02:56, stating that I
"could check under 'My Assets' - 'Delisted Coins'. Kindly do so for withdrawal and use the desired withdrawal address."

Now I look at 'My Assets' section of the account, the 'Delisted Coins' section disappears, implying that either you removed the posted amount of UFOcoins from my account or you disabled the 'Delisted Coins' section which won't show up. In either way, it is impossible for me to get in there to do the withdrawal myself, according to your instruction.

Let us emphasize one more time, you should send back my UFOcoins in whatever way it takes because those are my UFOcoins I purchased at C-Cex. We know how UFO blockchains and wallets works and they are working very well now. Please prepare the withdrawal appropriately so that either I can get in to do it myself or you can just send the coin to my UFOcoin address provided above ( and again here

UFOcoins Address: ByKiGZW7tXqfDJoFYVBDpiSpJDhgHAii16 )


I have the patience to see you do it right. And I appreciate it very much.

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2014-08-09 05:29:23 C-CEX support
Hello,

They should have been transferred to your provided addresses. If possible kindly let me know about the amounts you had requested. I will personally speak to the technical team and try to ascertain why it was not transferred, if that is the case.

The delisted coins section was removed because we are looking into other alternatives to make the withdrawal process more efficient, so please don't be worried about that.

Let us know if you need anything else.

Thanks!
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..................................Just to be safe, I did make screen shots of the delisted coin section showing the balance, direct copies and screen shots of messages and discussions at the support ticket, as well as export of all transaction records as Excel Files downloads.

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I had no problems with c-cex.com but i always withdrawed my coins before they got delisted so i can't speak of that issue, but it should be fixed ASAP otherwise this will bring really bad reputation about them.

https://bitcointalksearch.org/topic/m.8357433

looks like youre not the only one...

I refuse to trade there anymore.

all their whois details are either withheld or searching anything like the contact number just brings up a bunch of scam related results...

they should announce it and leave the delisted coins available to withdrawal
not a good point to c-cex
I thought they were more professional

They have currently switched to ignoring my support requests. It's a far cry from the first few responses where they would end on such notes as "Hope you have a care-free and lovely day ahead ! Leave the worries to me for now ". That's all very well if you're even attempting to return peoples funds C-Cex...

I sent them a link to this thread so they had the chance to clear the matter up. They have tweeted non-relevant things since then. I think the silence so far speaks volumes. They need to resolve this situation or they are by lack of action admitting they are operating a scam. And if this is a scam, I will go on a crusade to ruin them. I'm sure someone will be able to doxx them if the worst is true.

I had a similar experience. I had deposited a bunch of TittieCoins, planning to sell them at a later date. I logged in a few days later & BOOM... they were delisted & my coins were gone. I don't recall how many I had on there, as this happened sometime in the early spring. I probably should have contacted them, but I didn't. I was focusing on more promising coins at the time. I just chocked it up as a loss & made a mental note not to deal with them again. There was no warning that the coin was going to be delisted... it just happened. I logged in 2 or 3 days later to sell & they had just vanished!

Lets post that on any major crypto platform

UPDATE 20/08/2014: I got my coins back and few others did. I had to be extremely aggressive and tenacious with my methods though.

UPDATE 18/09/2014: It seems others are being ignored now and concerns are rising they are back to their old tricks.


Anyone with low volume alt funds on c-cex beware that in my current, and many others experiences, it is extremely difficult to get this exchange to return your coins to you if it is delisted. In summary:

• They only claim intent to withdraw delisted coins only once per month.
• I have been told by many others they have never returned their coins citing bogus technical reasons ie wrong fork or syncing issues
• I have been waiting 40 days for my coins, 20 more than i was first reassured
• I was promised a new deadline 3 times in total, each one has passed with zero withdrawals made to me
• They are currently citing no available nodes for a blockchain which has many available nodes

Update: I linked ccex to the latest github and they have done nothing. Now they have removed the support button when I login! What further proof is needed that they are scammers?

Please add your experiences with C-Cex to this thread.

I will link @CryptoCurrEncyX to this thread to see if they want to do the decent thing by explaining themselves and returning everyone affected with their coins.