Hello everyone,
i would like to warn all the people in the community to not deposit in this site.After i verify my account i deposit bitcoins there.When i exchange the bitcoins for euro i ask to make a withdraw.Then they sent me an email asking me to send them photos proving were i bought the bitcoin and where my money came from.Also the send me to sign an application that asked questions about salary and my job.Ofcourse the withdraw was never completed.I cancel my withdraw order and i exchange my euro for bitcoin in order to withdraw my money.This site is a joke.They are asking amazing things in order to let you withdraw YOUR MONEY.I will copy paste the emails that they have send me:
The first email:
Compliance Team (CEX.IO)
May 23, 17:05 BST
Dear XXX,
I am writing to you in regards of your account activity on CEX.IO bitcoin exchange.
As you well know, we are working in accordance with strict security rules, both AML (anti-money laundering) and KYC (know your customer) policies. That is why we have certain procedures that are designed to ensure compliance with high international standards and policies, we need to confirm source of your funds, understand nature of your relations with CEX.IO and main crypto funds usage scenarios.
To do so we kindly ask you to download, fill and send us back the following form:
https://cex.io/verification/application_form. Please fill all fields and sign the form. It is a standard procedure and your reply is extremely important for us to process your pending withdrawal.
Also we need to ask you to provide us with supporting documents or screenshots that confirm origin of the funds you sent to the CEX.IO account.
We sincerely hope for your understanding and cooperation.
Thank you in advance.
Best regards,
Compliance Team
After i send them documents they send me this:
Compliance Team (CEX.IO)
May 26, 16:44 BST
Dear XXX,
Please be so kind to specify and confirm with supporting documents origin of the crypto funds you deposited to the CEX.IO account balance: where have you took the coins and what funds were used to purchase them?
Best regards,
Compliance Team
There is no privacy with this exchange!!! Be careful.I will not use them again,even if i have send them more photos of myself than i have send to my wife.