2FA doesn't work properly, so i switched it off on my account so i could actually log in.
Someone has then logged into my account, sold my coins to BTC, then bought BSDB and then sold it for 1/100th of the value - assuming to themselves at the top of the order book.
When attempting to raise a support ticket receiving the following message "Our support ticket queue is full. Please, come back in few hours."
Also in related to transactions not completed by yourself FAQ
My account hacked / I see trades made not by me >>
Hello! You need to keep your account secure. And of course make sure you are using 2FA. If you see trading in your history which were not made by you - please, understand - it's impossible to do them without knowing your login and password. We can't do anything about it. If you see withdrawals which were made not by you - you need to know that it is impossible to do that without having access to e-mail as we require e-mail confirmations for every withdrawal - your e-mail compromised. Please, note - e-mails can be deleted. But in case there was withdrawals - we have all logs from mailserver for last 24 hours so we can proove we indeed sent confirmation emails. You need to keep your credentials very safe, also it is very recommended to use 2FA. All transactions on exchange are final and nothing can be reversed.
This exchange should be shutdown - a couple K down the drain with no assistance from this useless scumbags.. DO NOT USE THIS EXCHANGE AT ALL COSTS
Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 81. (Read 254665 times)
January 29, 2018, 09:17:46 PM
January 29, 2018, 03:53:56 PM
Just Sad... to see another exchange go into this situation.
C-Cex was a good exchange i think most of you agree... they had good support.
Why these exchange go on scam people. they could made decent money from fee and members alone.
In long run they would be great... but they all want quick money and ruin their reputation.
I still have quite a bit of XVG with them... knowing no longer exist.
Well this is crypto market.
Just need to earn back some how... come and join us at mega pump
-------
https://discord.gg/9S8dQ7
C-Cex was a good exchange i think most of you agree... they had good support.
Why these exchange go on scam people. they could made decent money from fee and members alone.
In long run they would be great... but they all want quick money and ruin their reputation.
I still have quite a bit of XVG with them... knowing no longer exist.
Well this is crypto market.
Just need to earn back some how... come and join us at mega pump
-------
https://discord.gg/9S8dQ7
January 29, 2018, 03:44:16 PM
they stopped aswell to post things on twitter...
January 29, 2018, 01:07:02 PM
Any resolution of similar issues?
How c-cex can easily scam you.
In spring 2014 I decided to join the crypto hype wave. I deposited 0.11 BTC to c-cex.com and started trading various alt-coins. Trading didn't go well, most of the coins I bought depreciated in value, so I ended up holding them in hope that they rise again and I can sell them.
At that time I was moving to another town, new job, etc., and I didn't pay attention to warnings about delisting coins (though I think I saw it, I admit it).
So, after a break, one day in summer 2014 I log in to my account and see almost all of my coins gone (some of them were still displayed in balance, but withdrawals disabled, others - not displayed at all, I could find info about them only in history).
I googled it, and it appeared that similar thing happened to many other folks. I asked the support in chat about it and their response was something like:
"Yes, we have your coins, but we won't bring a wallet up just for 1 person to withdraw his $1 of coins. You can withdraw them when we list them again.".
I found it fair enough, as my biggest holding at that time was worth about $15.
So I subscribed to the newsletter and just waited for the coins to be listed again.
And I waited until summer 2017, but none of the coins was listed again.
At that time the coins taken by the exchange were worth about $500, so I made a shy attempt to negotiate their retrieval. I wrote to the support, but their response was as standard "Wait till the coin is listed".
In December 2017 my coins value went over 3000 USD, so I thought - "maybe I could just facilitate listing the coin there?".
Turns out that even though they have "voting" for new coins, it is clear that only scam coins with no community get any decent number of votes (see PFTC as an example), and the only way to list a coin there is to pay.
Last listed coin (IoP), for example, has 15.6 BTC in paid votes! That's $200,000!
Now as my coins worth a lot more, I decided to write to support to negotiate bringing up a wallet, expecting they would agree to take a reasonable fee. Here is how it went.
https://preview.ibb.co/es2E4G/c_cex_scam.png
That's all, folks!
Only you decide whether to trust them your money or not.
In spring 2014 I decided to join the crypto hype wave. I deposited 0.11 BTC to c-cex.com and started trading various alt-coins. Trading didn't go well, most of the coins I bought depreciated in value, so I ended up holding them in hope that they rise again and I can sell them.
At that time I was moving to another town, new job, etc., and I didn't pay attention to warnings about delisting coins (though I think I saw it, I admit it).
So, after a break, one day in summer 2014 I log in to my account and see almost all of my coins gone (some of them were still displayed in balance, but withdrawals disabled, others - not displayed at all, I could find info about them only in history).
I googled it, and it appeared that similar thing happened to many other folks. I asked the support in chat about it and their response was something like:
"Yes, we have your coins, but we won't bring a wallet up just for 1 person to withdraw his $1 of coins. You can withdraw them when we list them again.".
I found it fair enough, as my biggest holding at that time was worth about $15.
So I subscribed to the newsletter and just waited for the coins to be listed again.
And I waited until summer 2017, but none of the coins was listed again.
At that time the coins taken by the exchange were worth about $500, so I made a shy attempt to negotiate their retrieval. I wrote to the support, but their response was as standard "Wait till the coin is listed".
In December 2017 my coins value went over 3000 USD, so I thought - "maybe I could just facilitate listing the coin there?".
Turns out that even though they have "voting" for new coins, it is clear that only scam coins with no community get any decent number of votes (see PFTC as an example), and the only way to list a coin there is to pay.
Last listed coin (IoP), for example, has 15.6 BTC in paid votes! That's $200,000!
Now as my coins worth a lot more, I decided to write to support to negotiate bringing up a wallet, expecting they would agree to take a reasonable fee. Here is how it went.
https://preview.ibb.co/es2E4G/c_cex_scam.png
That's all, folks!
Only you decide whether to trust them your money or not.
January 29, 2018, 12:09:57 PM
SCAM!
January 29, 2018, 11:45:41 AM
Abundant and transparent ahahahaha I know the situation is sad for most of us, but you made me smile 
But, they have excellent realtime support!
January 29, 2018, 11:02:40 AM
Great, the support works!
Not with XVG !!!
And still no message about the remaining of our coins!
Not with XVG !!!
And still no message about the remaining of our coins!
please give him a little time. I think he is trying to fix.
Right
And what makes you believe that? His abundant and transparent communication style?Abundant and transparent ahahahaha I know the situation is sad for most of us, but you made me smile
January 29, 2018, 09:16:21 AM
Many talking about C-Cex and xvg. C-Cex has been left with all kinds of currencies, there are hundreds / thousands of transactions that have been left in limbo.
C-Cex support does not work, does not answer. There is no record of anything, after 40 days.
And they still do not realize that they have scammed us all?
C-Cex support does not work, does not answer. There is no record of anything, after 40 days.
And they still do not realize that they have scammed us all?
January 29, 2018, 09:14:36 AM
Many talking about C-Cex and xvg. C-Cex has been left with all kinds of currencies, there are hundreds / thousands of transactions that have been left in limbo.
C-Cex support does not work, does not answer. There is no record of anything, after 40 days.
And they still do not realize that they have scammed us all?
C-Cex support does not work, does not answer. There is no record of anything, after 40 days.
And they still do not realize that they have scammed us all?
January 29, 2018, 07:39:44 AM
It seems to me they are working on the site, they have just activated CloudFlare and charts are currently not visible (I think due to the CDN itself).
If they were stealing and running off, I don't think they would do this, so I have a little more hope in recovering my LTC and HEAT
I wanna think so, mate. How did you know they had activated CloudFlare?If they were stealing and running off, I don't think they would do this, so I have a little more hope in recovering my LTC and HEAT
There is the 5 seconds waiting time when I load a page after a while I've not been using it.
You can check it here: https://www.whois.com/whois/c-cex.com , under nameservers there is CloudFlare.
I'm not sure if it was active before today too, but I noticed it only now
I think we need to give the admin of c-cex the time. They will fix it. If they scam why they allow to withdraw from btc. Just be patient.
They scam from time to time and not with everyone so they continue to operate, the facts are that they never refunded previous situations like this and running fake ICOs. Moreover our xvg are locked without news and they clearly avoid the question.
Good ,withrdraw your coins from this exchange while you can !!!!!
January 29, 2018, 06:58:50 AM
Great, the support works!
Not with XVG !!!
And still no message about the remaining of our coins!
Not with XVG !!!
And still no message about the remaining of our coins!
please give him a little time. I think he is trying to fix.
Right
And what makes you believe that? His abundant and transparent communication style? January 29, 2018, 06:08:04 AM
Great, the support works!
Not with XVG !!!
And still no message about the remaining of our coins!
Not with XVG !!!
And still no message about the remaining of our coins!
please give him a little time. I think he is trying to fix.
January 29, 2018, 05:35:50 AM
Great, the support works!
Not with XVG !!!
And still no message about the remaining of our coins!
Not with XVG !!!
And still no message about the remaining of our coins!
January 29, 2018, 05:30:57 AM
It seems to me they are working on the site, they have just activated CloudFlare and charts are currently not visible (I think due to the CDN itself).
If they were stealing and running off, I don't think they would do this, so I have a little more hope in recovering my LTC and HEAT
I wanna think so, mate. How did you know they had activated CloudFlare?If they were stealing and running off, I don't think they would do this, so I have a little more hope in recovering my LTC and HEAT
There is the 5 seconds waiting time when I load a page after a while I've not been using it.
You can check it here: https://www.whois.com/whois/c-cex.com , under nameservers there is CloudFlare.
I'm not sure if it was active before today too, but I noticed it only now
I think we need to give the admin of c-cex the time. They will fix it. If they scam why they allow to withdraw from btc. Just be patient.
They scam from time to time and not with everyone so they continue to operate, the facts are that they never refunded previous situations like this and running fake ICOs. Moreover our xvg are locked without news and they clearly avoid the question.
Good ,withrdraw your coins from this exchange while you can !!!!!
January 29, 2018, 04:59:22 AM
New week has started and still no news from our PROFESSIONAL friends of C-CEX company
January 29, 2018, 04:45:04 AM
OMG. And we waste our nerves and time to get back our coins for what sake... Because devs are even not interested in our problems and we have no options to communicate with them. Do you know my friend if they have other ways of communication (such as Skype or something)?
They avoid everything..and they hide...
Check this out, mate, I guess you will find your coins too January 29, 2018, 04:25:53 AM
It seems to me they are working on the site, they have just activated CloudFlare and charts are currently not visible (I think due to the CDN itself).
If they were stealing and running off, I don't think they would do this, so I have a little more hope in recovering my LTC and HEAT
I wanna think so, mate. How did you know they had activated CloudFlare?If they were stealing and running off, I don't think they would do this, so I have a little more hope in recovering my LTC and HEAT
There is the 5 seconds waiting time when I load a page after a while I've not been using it.
You can check it here: https://www.whois.com/whois/c-cex.com , under nameservers there is CloudFlare.
I'm not sure if it was active before today too, but I noticed it only now
I think we need to give the admin of c-cex the time. They will fix it. If they scam why they allow to withdraw from btc. Just be patient.
January 29, 2018, 02:39:23 AM
C-CEX, this is beyond any limits, where is my LTC, i made a transaction of my LTC 25Hours ago, and on the network it is spent and its not shown in my wallet in C-ECX Wallet, support ticket asking me to get back in Hour(S)m is this is even possible, not having my coins in my wallet and when i am trying to get in contact with Support you are asking me to get back to Make a support ticket in Hourss 
??not even Minutes ? Hours
Scammers are much more professional than You by the way !!!!!
Get my coins in ASAP in case i am imagining as if you will care to ready my message here !
My Transaction ID: 1567a48f838751f3749eb271791fd8117c16ae6004c1ea03bdc9338b67dc98cc
my bloody Wallet at your platform is: LcYzNqYrVWdiUw7bPmtgY5hZS5aUTmTfPm
go track it, its delivered since i was a kid !!!
Hi, mate! Have you already received your coins in deposit or not? I made deposit of ltc yesterday evening and still there is no on my account. The transaction is confirmed and done in blockchain explorer though.??not even Minutes ? Hours Scammers are much more professional than You by the way !!!!!
Get my coins in ASAP in case i am imagining as if you will care to ready my message here !
My Transaction ID: 1567a48f838751f3749eb271791fd8117c16ae6004c1ea03bdc9338b67dc98cc
my bloody Wallet at your platform is: LcYzNqYrVWdiUw7bPmtgY5hZS5aUTmTfPm
go track it, its delivered since i was a kid !!!
Nothing Man, the only thing i have found that my Transaction is spent at the network and and several addresses got collected in one address hold 72 LTC, i dont know if they are storing the Coins in a different address prior distributing or this is got hacked and out Coins are lost.. i dont know, no updates and yet i cant open a ticket
The same thing happened with my BitcoinZ wallet, some transferes during the vacation period and last days and the balance is 20% that I had.., but this when I use the block explorer, because in the C-Chex my balance is 0.
Hope that this is just a movement to security storage our coins.
i agree with you, this might be a transaction for cold storage, however, this is not making them good yet, clients are trading in such volatile market if they cannot meet its requirement and appreciate time, so they are not part of it.
Defiantly i will update you in my post here if there is any news, Good luck
They still are banning people right now and deleting messages on the chat and not replying.... Mt. Gox did the same thing about registration before falling apart..
I hope the problem will be resolved ASAP because that smells bad. But one thing makes me mull. They did not work with cryptocurrency deposit/withdrawal during their NY vacations, so I think that types of operations require the staff makes that manually. And now they maybe have a lot of work to do, but I do not know exactly how it is."ASAP" with C-cex is more than a month or years (in the 2014 accident with Dash users). I hope so yeah they have a lot of tickets to solve but mine was created on 18th december they clearly avoid it, i hope they will not do the same to you.
January 29, 2018, 12:31:11 AM
Dear admin c-cex.
I have loaded ilcoin into my c-cex wallet. And now I have lost all the ilcoin.
I searched in history, and saw the dump. I lost 6026 ilcoin.
Is there a way to get it back?
Please help me.
I have loaded ilcoin into my c-cex wallet. And now I have lost all the ilcoin.
I searched in history, and saw the dump. I lost 6026 ilcoin.
Is there a way to get it back?
Please help me.
January 28, 2018, 11:19:10 PM
Always consider C-Cex as a good exchange, with a serious and professional support. That ended.
Bad luck, we were scammed.-
Bad luck, we were scammed.-
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