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Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 9. (Read 254876 times)

sr. member
Activity: 453
Merit: 250
Any identities of the people behind c-cex.com known? Any way to complain about them anywhere?
newbie
Activity: 78
Merit: 0
Stabycroc you mean chat or c-cex have IRC channel?
member
Activity: 497
Merit: 24
support ticket is always full and says make ticket later...
IRC support is never online...
Bans ya  from chat if u tell truths about stolen REAL crypto not fakee ass tokens...

there is no support system and u withdraw coins and give pop saying "email sent" but no email comes and no info in transaction history but coins are GONE>>
u cant get support aka Yuri to fix or check the issues cuz he never replys in IRc and support ticket system never open...

Esp a shock when u worked for that site as chat mod for FREE and he rapes ya even more at the end...
I did warn him about chasing the short term gains of fake crypto AKA tokens and the long term affects aswell like the dev runs and whos the only point of contact to QQ the SITE/indians spamming support tickets even tho they calling trolls racist for saying is a scam coin ( clearly they dont know how to check coin spec to see they were scams from day 1 ) and end the end they cry cuz they were scam tokens and even the Indian government and judges said as such.

sr. member
Activity: 369
Merit: 250
Quote
If that "long time" was more than 6 months, then you cannot retrieve your account. It was also mentioned in their terms that they do not send notifications about that. I believe they should, but we can't do anything since they stated it there and by making an account, that means you agree. My account was deleted as well, fortunately I already got my coins before it happened.

9. Account and history records
We guarantee to display your detailed history of operations for last 3 months. All operations with age above 3 months can be archived and converted to consolidated records. We do not store activity records or any account data including transactions, history records and any wallet balances in case account was not accessed for more than 6 months. Please, note - we do not send any notification if you do not access your account for mentioned period of time prior of data deletion. We do not welcome consider an account spam multiple account registrations made by one customer. If we found such customer in registering multiple accounts - we reserve our right to delete all his accounts without compensation of possible balances. We do not send any notifications prior account deactivation because of expiration. Deactivated accounts including any existing wallet balances can not be restored. We reserve our right to ban any account suspected in fraud activity like attempts of fraud trading, deposits using 51% fork attack, ss ethereum token or any other type of attack attempts. No warning, explanation or any balance funds compensation in case of ban.

Just a thought, would the "vacation time" count towards account inactivity since people would no have been able to log in for the entire summer? As well as record keeping time limits?
member
Activity: 420
Merit: 31
sr. member
Activity: 369
Merit: 250
Didn't login for a long time. Now looks like they just deleted by account without any notification.

> Our support ticket queue is full. Please, come back in few hours.

They can't be serious.
If that "long time" was more than 6 months, then you cannot retrieve your account. It was also mentioned in their terms that they do not send notifications about that. I believe they should, but we can't do anything since they stated it there and by making an account, that means you agree. My account was deleted as well, fortunately I already got my coins before it happened.

9. Account and history records
We guarantee to display your detailed history of operations for last 3 months. All operations with age above 3 months can be archived and converted to consolidated records. We do not store activity records or any account data including transactions, history records and any wallet balances in case account was not accessed for more than 6 months. Please, note - we do not send any notification if you do not access your account for mentioned period of time prior of data deletion. We do not welcome consider an account spam multiple account registrations made by one customer. If we found such customer in registering multiple accounts - we reserve our right to delete all his accounts without compensation of possible balances. We do not send any notifications prior account deactivation because of expiration. Deactivated accounts including any existing wallet balances can not be restored. We reserve our right to ban any account suspected in fraud activity like attempts of fraud trading, deposits using 51% fork attack, ss ethereum token or any other type of attack attempts. No warning, explanation or any balance funds compensation in case of ban.

So they closing peoples' accounts for inactivity without sending out warnings e-mails and seizing their assets?
newbie
Activity: 5
Merit: 0
There is no support service response. What a strange attitude towards users.
hero member
Activity: 1372
Merit: 647
Didn't login for a long time. Now looks like they just deleted by account without any notification.

> Our support ticket queue is full. Please, come back in few hours.

They can't be serious.
If that "long time" was more than 6 months, then you cannot retrieve your account. It was also mentioned in their terms that they do not send notifications about that. I believe they should, but we can't do anything since they stated it there and by making an account, that means you agree. My account was deleted as well, fortunately I already got my coins before it happened.

9. Account and history records
We guarantee to display your detailed history of operations for last 3 months. All operations with age above 3 months can be archived and converted to consolidated records. We do not store activity records or any account data including transactions, history records and any wallet balances in case account was not accessed for more than 6 months. Please, note - we do not send any notification if you do not access your account for mentioned period of time prior of data deletion. We do not welcome consider an account spam multiple account registrations made by one customer. If we found such customer in registering multiple accounts - we reserve our right to delete all his accounts without compensation of possible balances. We do not send any notifications prior account deactivation because of expiration. Deactivated accounts including any existing wallet balances can not be restored. We reserve our right to ban any account suspected in fraud activity like attempts of fraud trading, deposits using 51% fork attack, ss ethereum token or any other type of attack attempts. No warning, explanation or any balance funds compensation in case of ban.
sr. member
Activity: 453
Merit: 250
Didn't login for a long time. Now looks like they just deleted by account without any notification.

> Our support ticket queue is full. Please, come back in few hours.

They can't be serious.
newbie
Activity: 109
Merit: 0
is c-cex on "vacation"?
The vacation is over but there are lots of problems raised after that. You do have any problems with this scam exchange?

About a year ago c-cex closed for "vacation" and I couldn't withdraw any coins. When they returned 3 months later I withdrew everything, haven't done any biz with them since.
sr. member
Activity: 369
Merit: 250
Hello!
 
When you try to log in to your account appears the inscription "User not found or account deactivated" create a contact support, through the form on the website, it is not possible - "Our support ticket queue is full. Please come back in few hours".
Login - Shniperson
 
Currently, after a couple of messages about the absence or deactivation of the user, the C-cex address displays a white screen of death...
 
Please regain access to my account.


This has been my issues, as well.

To the owners of C-Cex: If you guys got Goxxed please just say so and we can work it out. When BTER got robbed they came forward about it and I eventually got paid back in full over time. I don't mind waiting for repayment if this is the case but don't keep it a secret.
legendary
Activity: 3094
Merit: 1127
can't log in too

no information on shut-down ?
Glad I took most my funds out when they started delisting good coins
Same here as well but its already a long time ago i pulled out my funds.Even on popular exchange as well, i might do the same thing too.

The guys C-CEX tagged as scam on coingecko. Write to support them to remove them completely!
newbie
Activity: 9
Merit: 0
The guys C-CEX tagged as scam on coingecko. Write to support them to remove them completely!
legendary
Activity: 1484
Merit: 1029
can't log in too

no information on shut-down ?
Glad I took most my funds out when they started delisting good coins
newbie
Activity: 5
Merit: 0
Hello!
 
When you try to log in to your account appears the inscription "User not found or account deactivated" create a contact support, through the form on the website, it is not possible - "Our support ticket queue is full. Please come back in few hours".
Login - Shniperson
 
Currently, after a couple of messages about the absence or deactivation of the user, the C-cex address displays a white screen of death...
 
Please regain access to my account.
member
Activity: 420
Merit: 31
can't log in too

no information on shut-down ?
newbie
Activity: 9
Merit: 0
Who deceived C-CEX do not despair, they still have a tweeter, we will arrange a #CCEXSCAM flashmob  Wink
newbie
Activity: 9
Merit: 0
Exchange C-CEX - scam. After several transactions blocked the account. Sitema writes - User not found or account disabled. Cry
legendary
Activity: 3094
Merit: 1127
It's a permanent vacation.




Im still searching about legal movement against with this exchange.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
It's a permanent vacation.
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