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Topic: ****** CampBX Contact/Ownership Info, Etc For Those Being Ignored ****** - page 2. (Read 5405 times)

newbie
Activity: 49
Merit: 0
Quote
newbies are complaining in several threads and it smells like a smear

I had to become a "newbie" here so I could explain my case to all,  and as a last resort to recover my funds.
I did not have any other choice after waiting since last December for answers and a solution from CampBX staff to my issue.

A "smear"? Not in my case.
If anybody is interested, I can document everything about my case.
My BTC deposits to CampBX, my buying of dollars, my successful withdrawals, etc.
You can easily see that there were 3 failed transfers to my Bank account that never went through and were never returned to my CampBX account.

I did contact Mr Keyur via a PM on this forum about 2 monts ago, before going public.
He responded promptly and assured me to see my case immediately:
Quote
"I have asked treasurer to look into your ticket with urgency and we will resolve it before tomorrow AM."
That was 2 months ago...  Undecided
See more about my case here:
https://bitcointalksearch.org/topic/campbx-my-negative-experience-514176

It is not my intention to tarnish anybody's reputation "just for fun", but what do you do after over 3 months of your issue being ignored and not resolved?
By shutting up and taking it, I'm not helping myself or anybody else. Unfortunately I had to speak out.

Yes, I am a newbie here but I'm also a real person that has been affected by CampBX unresponsiveness to customer problems and have lost real money because of it.
I lost hope from recuperating any of my loss from CampBX, so take whatever suits you from my experience and hope it helps anybody.

Regards to all from a real "newbie",

Rodrigo Fernández
Sistemas Edenia Internacional, S.A.
5to piso Edificio Trifami
Ave. 1 , Calle 2 , San José, Costa Rica 006-1000
T: +506-2256-3944 | F: +506-2256-3739
USA Toll free: 1-877-506-0579
www.crservers.com





hero member
Activity: 588
Merit: 500
I have never had any problems either but have notice slow customer support via email it took them 2 weeks to send back to me.
full member
Activity: 168
Merit: 100
Brad Willman, SSCP, LTCP, MCTS,SCE,BCE
It's got to be a staffing issue. HAS to be. Is there documentation about money not being returned or is this just word of mouth schenanigans? I know he's bent over backwards for that exchange and has always tried to stay a step above on the financial regulations. I would state my reputation on Keyur not running a scam exchange. Slow customer service though? I don't know because I've never had any problems.
hero member
Activity: 588
Merit: 500
I am not sure since I have not down business since they removed dwolla but I am hearing more and more problems with them. I thought it was just the huge influx of new users to the site earlier but now its been 6 months and they are still having problems.  I can just not recommend anyone there anymore. It seems there short staffed but maybe something else is going on.
full member
Activity: 168
Merit: 100
Brad Willman, SSCP, LTCP, MCTS,SCE,BCE
Here's what I can add. A lot of the campbx posts complaining of scams are a majority of newbies. Is there a real problem here? Not sure but these newbies are complaining in several threads and it smells like a smear. What I can attest to is that I've traded hundreds of BTC with campbx over the last few years and haven't had a single problem. Not one. I've always preferred campbx because Keyur has always put himself out there. I met him face to face at the bitcoin convention a few years back in manhattan. I know 100% without a single doubt this is his true name as well. I know this because I bought him a place ticket to come to New Orleans for a business meeting. Maybe they're a little sluggish but I would be ABSOLUTELY blown away if campbx was involved in any scam of any form.

-brad
sr. member
Activity: 502
Merit: 251
Thanks for stealing my money, CampBX.com!!

CampBX are fraudsters. please dont trsut them. they stole my money and no response on calls. really horrible and disgusting!!

They closed my account and took my money without asking me any questions.
Yeah, this place needs to be investigated. I saw someone on this forum who lost $10,000+ to these crooks.
member
Activity: 98
Merit: 10
Thanks for stealing my money, CampBX.com!!

CampBX are fraudsters. please dont trsut them. they stole my money and no response on calls. really horrible and disgusting!!

They closed my account and took my money without asking me any questions.
sr. member
Activity: 502
Merit: 251
From the whois database for "campbx.com":

Quote
Registrant Street: P.O. BOX 0823-03411
Registrant City: PANAMA
Registrant State/Province: PANAMA
Registrant Postal Code: NA
Registrant Country: PA
Registrant Phone: +507.8365503
Registrant Phone Ext:
Registrant Fax: +51.17057182
Registrant Fax Ext:
Registrant Email: [email protected]

Would anyone like to call long-distance to Panama?

Geremia, this record is for "Whoisguard" company, which is an intermediary protector for the domain CampBX.com.  CampBX is based in Alpharetta, GA.

We have recovered all BTCs from D-DoS time and resolved those tickets in February.  Your issue may be something different and our sys admin will review and resolve it shortly. 

"Keyur @ Camp BX" is a Bitcointalk.org user.

I didn't know they were struggling with a DDoS attack.
full member
Activity: 140
Merit: 100
They are slow therefore they will refund OP or not at all ?
sr. member
Activity: 332
Merit: 253
In my experience, they have been somewhat slow, but eventually get it right.
newbie
Activity: 49
Merit: 0
These guys at CampBX seem to be experts at retaining customer funds indefinitely  Angry

I have also being affected by their unresponsive behavior.
You can read about my specific case here: https://bitcointalksearch.org/topic/campbx-my-negative-experience-514176

After my experience with them, I have learned to Stay Away From CampBX (or any other Fiat/BTC exchange)

Its better to just:  make or earn BTC and spend BTC

My 2c.

Regards,



sr. member
Activity: 502
Merit: 251
I filed a complaint with BBB regarding this bogus "90 day hold" on withdrawing my purchased bitcoins: https://bitcointalksearch.org/topic/campbx-90-day-hold-272161
It has been over a month and support continues to ignore me.
Stay far far away from campbx!
It's been 3+ months for me, and that is after they told me they would waive the $150 "recovery fee" and "find" my BTC within 2 weeks!
sr. member
Activity: 502
Merit: 251
Anyone here knows how to retrieve money from these crooks?
Stupid me I did send them money orders about $10 K and they keep saying didn't get them.
Are you filing a lawsuit? That's a lot to be stolen. I'd join a class action suit.
newbie
Activity: 4
Merit: 0
Thanks for stealing my money, CampBX.com!!

CampBX are fraudsters. please dont trsut them. they stole my money and no response on calls. really horrible and disgusting!!
newbie
Activity: 2
Merit: 0
Anyone here knows how to retrieve money from these crooks?
Stupid me I did send them money orders about $10 K and they keep saying didn't get them.
Also they do not respond to email.
TIA
newbie
Activity: 12
Merit: 0
I filed a complaint with BBB regarding this bogus "90 day hold" on withdrawing my purchased bitcoins: https://bitcointalksearch.org/topic/campbx-90-day-hold-272161
It has been over a month and support continues to ignore me.
Stay far far away from campbx!
newbie
Activity: 14
Merit: 0
newbie
Activity: 14
Merit: 0
Screen captures are only for reference in case website(s) linked have their info changed.

First and foremost the BBB link for them -> https://www.bbb.org/atlanta/business-reviews/business-services-general/bulbul-investments-in-alpharetta-ga-27474482/complaints

Company profile:
http://www.freeimagehosting.net/newuploads/e97ie.jpg

Full version here:
http://www.manta.com/c/mx3x6lq/bulbul-investments-llc



Profile of individual claiming ownership of Campbx aka Bulbul Investments LLC
http://www.freeimagehosting.net/newuploads/uhm7v.jpg



Further contact information on individual named "Keyur Mithawala" who claims to own Campbx aka Bulbul Investments LLC

LinkedIn:
http://www.freeimagehosting.net/newuploads/f74zv.jpg

Full version here:
http://www.linkedin.com/in/mithawala



Twitter:
http://www.freeimagehosting.net/newuploads/b12hh.jpg

Full version here:
https://twitter.com/keyur_mithawala



Intelius:
http://www.freeimagehosting.net/newuploads/eg9b2.jpg

Full version here:
http://www.intelius.com/results.php?ReportType=1&formname=name&qf=Keyur&qmi=&qn=Mithawala&qcs=&focusfirst=1

http://www.freeimagehosting.net/newuploads/tbyzq.jpg

It only costs $1.95 (no subscription) to retrieve the most basic of information necessary to contact this individual in person.  Or depending on how much you want to know then you have additional options as indicated.




This company and the individual running it were also on a major news network:
http://www.freeimagehosting.net/newuploads/98p9u.jpg

Full version here:
http://www.foxnews.com/tech/2013/05/30/how-bitcoin-could-go-legal/



Article Excerpt
--------------------------------------------------------------------------------

There are currently none that have a seal of approval from the U.S. government, but a few come closer than others. One exchange that touts its regulatory compliance is “CampBX,” which is the fourth-largest U.S. dollar/bitcoin exchange and is based in Alpharetta, Georgia.

"We were the first bitcoin exchange to register here in Georgia, and we talked to the state Department of Banking and Finance to make sure we were above-board before we launched the business,"CEO Keyur Mithawala told FoxNews.com.

"I used to work for Cox Communications and Equifax, so I had a good corporate career -- there was no need to jeopardize it by doing something that’s illegal,"he explained.

Mithawala estimates that between 60 and 75 percent of his company’s expenses are for regulatory compliance. CampBX requires users to submit a government-issued ID and a utility bill before joining, he said.

"When someone submits their documents to us, their name then goes through three government databases that list suspected terrorists and financial criminals. Once the application clears all three databases, that's when we clear their account," Mithawala said.

So far, he said, he knows of just "six or seven"out of thousands of applicants who had failed that check.

Federal regulations then require that every purchase or sale of bitcoins on the site be reported to the government agency known as the "Financial Crimes Enforcement Network" (FinCEN).

"You submit all transactions every quarter,"Mithawala said. "And there are a couple other reports you are also required to file. If you detect any suspicious activity, you are required to file a Suspicious Activity Report, and then there is also a Large Transactions Report."

Mithawala said that he had seen some suspicious activity on the site in the last couple weeks and that it would be reported.

As additional safeguards, CampBX keeps track of users' IP addresses and has a 31-day waiting period before a user's first bank wire deposit to the site clears.

CampBX is currently awaiting approval from federal regulators. The FinCEN website lists CampBX, under its formal legal name "Bulbul Investments,"as having filed an "initial registration."

"It's an application in progress ... I'm confident we will get a positive decision, because we have the right policies in place," he said.
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