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Topic: Can someone help me please - page 5. (Read 5509 times)

newbie
Activity: 28
Merit: 0
May 15, 2016, 01:21:50 PM
#50
Ok burtw lol how would you suggest I go about emailing Bc.i with this info about being 2xpubs for the one seed so this infact is a bug or an error on there side ?


And vlamer what do I need to show you to prove it lol I feel as if everything is there I wouldn't come on here and waste peoples time including yourself I've bugged the life out the guy I buy from  he's helped me  as much as he can . I've sent multiple messages to bc.i support  to be ignored and I've done everything I think everyone here has asked me to do . I'm not lying what would there be for me to gain out of talking shit ?
legendary
Activity: 3808
Merit: 7912
May 15, 2016, 01:16:10 PM
#49
What do you mean vlamer about being gray and witnesses and giving burtw credentials ?

And xhomer I made a new wallet for that transaction I just stoped using my old one once I emptied it

 I think vlamer is suggesting you give BurtW your login info and let him investigate directly.  It's a good idea but it requires trust.

I realize you're tired and we're covering the same things over and over but are you absolutely SURE you didn't create this address on your old wallet by mistake?

edit: BurtW also has to agree
member
Activity: 101
Merit: 11
N.E.E.T
May 15, 2016, 01:13:13 PM
#48
What do you mean vlamer about being gray and witnesses and giving burtw credentials ?

And xhomer I made a new wallet for that transaction I just stoped using my old one once I emptied it
i meant ,i don't yet believe this real happened.
legendary
Activity: 2646
Merit: 1137
All paid signature campaigns should be banned.
May 15, 2016, 01:09:43 PM
#47
DO NOT UNDER ANY CIRCUMSTANCES GIVE ME ANY PRIVATE KEY INFORMATION, EVER.

I do not want it.  Do not send me any private keys or xpriv keys.

Thanks.
newbie
Activity: 28
Merit: 0
May 15, 2016, 01:04:02 PM
#46
What do you mean vlamer about being gray and witnesses and giving burtw credentials ?

And xhomer I made a new wallet for that transaction I just stoped using my old one once I emptied it
legendary
Activity: 3808
Merit: 7912
May 15, 2016, 12:58:29 PM
#45
So this wallet has never been used for any transactions.
What wallet did you use previously?  You said you always used this same guy for buying coins.  Where did he sent those?  Are you creating a new wallet each time or just a new address??

member
Activity: 101
Merit: 11
N.E.E.T
May 15, 2016, 12:46:20 PM
#44
this is the adress that comes up when i click receive coins http://imgur.com/FOK6ZdN

if you guys need any more screenshots or anything else  let me no and ill send the links thanks again  
Ok we are see you have the address , so you can export private key of address, send to another address in new wallet you want ,or you can give credential to mr. BurtW he will check it for us.

EDIT: @BurtW I hope you are able to do it for us. I did not ask for it first,sorry for that.



I have exported the seed and retrieved it in a new bc.i wallet that's what the last screenshots were  ?

And what do you want me to give bertw iv not had slot of sleep my heads fried with this guys  
because we can not do anything if there is no external witnesses that ensure your problem is.
we see and we hear only from you, it would seem gray for me. this is just for me.

Now we are getting somewhere.  Maybe.

The xpub key shown in this image:  http://imgur.com/a/uMtD2 (xpub6CKq5V...)

Is not the same as the xpub key you gave us to work with:

https://blockchain.info/xpub/xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

We need to explain that difference to explain what is happening.

Explain exactly how you got the xpub key in the image that starts with xpub6CKq5V.

And try to reproduce getting the xpub key that starts with xpub6CVUkj and tell us exactly how you do it (it should be the xpub from your original wallet, if I have not lost track).

If during your investigations you find another xpub key that is different from the other two above, then make a note of that also.

Tell us what you find.

yes, this something can we check xpub from image: http://imgur.com/a/uMtD2 is have the address with scan QR-code.
newbie
Activity: 28
Merit: 0
May 15, 2016, 12:32:45 PM
#43
Now we are getting somewhere.  Maybe.

The xpub key shown in this image:  http://imgur.com/a/uMtD2 (xpub6CKq5V...)

Is not the same as the xpub key you gave us to work with:

https://blockchain.info/xpub/xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

We need to explain that difference to explain what is happening.

Explain exactly how you got the xpub key in the image that starts with xpub6CKq5V.

And try to reproduce getting the xpub key that starts with xpub6CVUkj and tell us exactly how you do it (it should be the xpub from your original wallet, if I have not lost track).

If during your investigations you find another xpub key that is different from the other two above, then make a note of that also.

Tell us what you find.




The first one I gave you was before I recovered the original wallets sees and put it on a new bc.i wallet the latest xpub is when I was in the wallet I recovered the seed on  and checked the xpub  in there  I will double check tho I am Sure that's what they are
legendary
Activity: 2646
Merit: 1137
All paid signature campaigns should be banned.
May 15, 2016, 12:28:49 PM
#42
I have exported the seed and retrieved it in a new bc.i wallet that's what the last screenshots were  ?

So, now you may have something to go to blockchain.info with, maybe.  It appears that the same seed created two different xpub keys.  That would be a bug since one seed should created one and only one xpriv key which in turn should create only one xpub key.

Why not send them an email and point them to this thread and see if they can take a look at it.
newbie
Activity: 28
Merit: 0
May 15, 2016, 12:21:27 PM
#41
this is the adress that comes up when i click receive coins http://imgur.com/FOK6ZdN

if you guys need any more screenshots or anything else  let me no and ill send the links thanks again  
Ok we are see you have the address , so you can export private key of address, send to another address in new wallet you want ,or you can give credential to mr. BurtW he will check it for us.

EDIT: @BurtW I hope you are able to do it for us. I did not ask for it first,sorry for that.



I have exported the seed and retrieved it in a new bc.i wallet that's what the last screenshots were  ?

And what do you want me to give bertw iv not had slot of sleep my heads fried with this guys  
legendary
Activity: 2646
Merit: 1137
All paid signature campaigns should be banned.
May 15, 2016, 12:17:53 PM
#40
Now we are getting somewhere.  Maybe.

The xpub key shown in this image:  http://imgur.com/a/uMtD2 (xpub6CKq5V...)

Is not the same as the xpub key you gave us to work with:

https://blockchain.info/xpub/xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

We need to explain that difference to explain what is happening.

Explain exactly how you got the xpub key in the image that starts with xpub6CKq5V.

And try to reproduce getting the xpub key that starts with xpub6CVUkj and tell us exactly how you do it (it should be the xpub from your original wallet, if I have not lost track).

If during your investigations you find another xpub key that is different from the other two above, then make a note of that also.

Tell us what you find.
member
Activity: 101
Merit: 11
N.E.E.T
May 15, 2016, 12:03:33 PM
#39
this is the adress that comes up when i click receive coins http://imgur.com/FOK6ZdN

if you guys need any more screenshots or anything else  let me no and ill send the links thanks again  
Ok we are see you have the address , so you can export private key of address, send to another address in new wallet you want ,or you can give credential to mr. BurtW he will check it for us.

EDIT: @BurtW I hope you are able to do it for us. I did not ask for it first,sorry for that.
newbie
Activity: 28
Merit: 0
May 15, 2016, 11:51:52 AM
#38
This is very strange.
Did you log in via an IOS device using a web browser to blockchain.info or did you use the IOS app to create a new wallet?







I used iOS device to make the wallet for the transaction I've used a laptop for everything today 
newbie
Activity: 28
Merit: 0
May 15, 2016, 11:38:18 AM
#37
 done it and no luck http://imgur.com/a/uMtD2
http://imgur.com/AFsSX6G


i didnt think that the pairing bit would be of any significance

does anyone no why support would not be answering me :/  Angry Huh
legendary
Activity: 2058
Merit: 1030
I'm looking for free spin.
May 15, 2016, 11:22:12 AM
#36
If you are using ios to make an account before just use the ios again which is its still login or try to login there..and try to backup it from your ios.. get the private keys and install it in other wallet like electrum..
legendary
Activity: 3808
Merit: 7912
May 15, 2016, 11:09:01 AM
#35
This is very strange.
Did you log in via an IOS device using a web browser to blockchain.info or did you use the IOS app to create a new wallet?

legendary
Activity: 2646
Merit: 1137
All paid signature campaigns should be banned.
May 15, 2016, 10:49:11 AM
#34
here you  go  http://imgur.com/2jgQxLG   and here is what comes up when i hit send http://imgur.com/ya8lQKX



ive noticed that it says this.... Use your Wallet ID to log in using our web client, or simply scan the code below (click on 'Show Pairing Code') with your Blockchain Mobile Wallet (iOS or Android) to access your wallet on your mobile devices.


i think i created the wallet on a ios device could this effect anything


  You think?  This is critical information - what does it say on the ios device?

Pairing is not the issue since you never mentioned pairing your account to a device.  Did you ever pair the wallet to a device?  Creating it on a different device should not be an issue but you might try accessing the wallet from the device you used to create the wallet.  That might tell us something.

And, also try recovering the wallet from the seed as I described above.
legendary
Activity: 2646
Merit: 1137
All paid signature campaigns should be banned.
May 15, 2016, 10:46:24 AM
#33
First get your seed information:

1) SETTINGS -> Security -> Backup Phrase
2) Print the recovery sheet
3) Press Next Step
4) Write down the first four words on the sheet
5) Write down the second set of four words
6) Write down the last set of four words
7) Verify four of the words you just wrote down by typing them back in

Now try to recover your wallet using the words you just wrote down by opening a new browser and going to:

https://blockchain.info/wallet/recover

Let us know what happens.

legendary
Activity: 3808
Merit: 7912
May 15, 2016, 10:38:07 AM
#32
here you  go  http://imgur.com/2jgQxLG   and here is what comes up when i hit send http://imgur.com/ya8lQKX



ive noticed that it says this.... Use your Wallet ID to log in using our web client, or simply scan the code below (click on 'Show Pairing Code') with your Blockchain Mobile Wallet (iOS or Android) to access your wallet on your mobile devices.


i think i created the wallet on a ios device could this effect anything


  You think?  This is critical information - what does it say on the ios device?
legendary
Activity: 2646
Merit: 1137
All paid signature campaigns should be banned.
May 15, 2016, 10:30:33 AM
#31
here you  go  http://imgur.com/2jgQxLG   and here is what comes up when i hit send http://imgur.com/ya8lQKX



ive noticed that it says this.... Use your Wallet ID to log in using our web client, or simply scan the code below (click on 'Show Pairing Code') with your Blockchain Mobile Wallet (iOS or Android) to access your wallet on your mobile devices.


i think i created the wallet on a ios device could this effect anything

I am just about out of ideas.  Just to make sure:  If you start on this page:  http://imgur.com/2jgQxLG and click "Show xpub" you get the xpub you sent us.  Right?

About the last thing I can think of is to have you export your seed information and try to recover it in a brand new totally new wallet.

Does anyone have any better ideas?
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