Topic: Can someone help me please - page 6. (Read 5509 times)

here you  go  http://imgur.com/2jgQxLG   and here is what comes up when i hit send http://imgur.com/ya8lQKX



ive noticed that it says this.... Use your Wallet ID to log in using our web client, or simply scan the code below (click on 'Show Pairing Code') with your Blockchain Mobile Wallet (iOS or Android) to access your wallet on your mobile devices.


i think i created the wallet on a ios device could this effect anything

I don't think a screenshot of the send screen will help much but go ahead and do that.

Then, from this screen:  http://imgur.com/ICJ3ez5

Press the "<- Back" link right above the text "Your Blockchain Wallet contains" once and take a screen shot and post it

click on "send" - this should give you a list of addresses you control and show the funds they contain.

this is the adress that comes up when i click receive coins http://imgur.com/FOK6ZdN

if you guys need any more screenshots or anything else  let me no and ill send the links thanks again 

http://imgur.com/ICJ3ez5

 Upload a photo to imgur.com and post the link to it.  Newbies can't display photos here.

I'll screenshot it for u guys I made the wallet the same day I was getting coins maybe a day before I would be reviving them from the seller how would I attach the screen shot would I need to use a computer for this or would a mobile phone screen shot be ok thanks again everyone for your help and input to this I am every grateful

https://blockchain.info/xpub/xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

No transactions.

Question:  even though you just used this wallet recently when was the wallet created?  Was it created a long time ago and then just recently used for the first time?

Yes, a screenshot showing the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco in your wallet would be a fantastic idea.

can you take screenshot where you can see address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco has appeared?

xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo 8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

Tried the xpub again at http://bip32.org/

The sequence generated was:

1Cdx...
1LAf...
1P6t...
1Q4h...
1FRC...
1Gdc...
1EhT...
18De...
122j...

Notice the address we are looking for is not in the sequence (so far).

I have concluded that the xpub you gave me does not generate the address you are looking for.

Are you sure you gave me the correct xpub?  Make sure this is the xpub that generated the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco in your blockchain.info wallet when you pressed the "New Address" button.

Got the xpub form Andlog972 and tried it in the blockchain.info xpub api:

https://blockchain.info/xpub/xpub6C....

And there are no transactions at all, strange.  I did not see an easy way to get the blockchain API to dump the public Bitcoin address sequence.  Does anyone know a simple API for that?

I also put the xpub into the following wallet:

https://webhdwallet.github.io/

and it got an error message while it was trying to create the public key sequence.  Also the public key sequence generated by the xpub given me did not contain the Bitcoin address we are looking for (but there was the error so the sequence or wallet sequence generation code is suspect).

Does anyone know of another tool I can use to dump the public key sequence from the xpub?

Also Andlog972: 

At this point I think it would be OK and is probably in your best interests to go ahead and publish the xpub here in this thread so more people can try to figure out what went wrong.  At this point I can not figure out what went wrong and we need more help.

OK, so before you pressed the new address button you did not have any addresses in the list then after you pressed the new address button you now have just one address in the list and the address is the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco.

Did the balance on your wallet change to 5.18950764 BTC?

I am going to assume the answer is NO since you did not say "thanks, everything is OK now".

Obviously your wallet should show the balance since we have proved that 1Masr1mezkmAqhtWT9RsWzt2e21aYApco is in fact the first Bitcoin address in the Bitcoin address sequence for this wallet.

Since this is a brand new wallet, you have never used it for any other transactions, everyone already knows the two transactions we are looking for, I am only asking for the public key from this wallet it is OK in this case for you to send me the xpub key for this wallet.  You can send it to me as a personal message through this forum.  To let you know what I would do with it, I would import it into a wallet as a "watch only" address and see if I can see the balance on a new wallet.  I would not have your private key, I could not get your private key and I would not be able to access or spend your coins.

You should see a link that says "show xPub", click that and cut and past the xpub key into a personal message to me.  Your xpub key is a very long string of numbers that starts with "xPub".

I have done as instructed I don't no what you mean about the n value but it says 0btc it had no address atoll I pressed the new address button and the address : 1Masr1mezkmAqhtWT9RsWzt2e21aYApco       has appeared

yes burtw i have boght coins before . yes i created a new wallet for that transaction but i do not always do that i have used a few wallets on bc.i and have used a cupl of them for quite a few transactions and i did use the create new blockchain wallet button i usually use a tablet\iphone im going to login and check the rest on my laptop ill let you no soon thanks agian i havent herd from bc.i support does anyone think i will ?

   You can forget about the txid now because the transaction is complete. It's clouding your mind with useless information. You have to find the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco because that is where your coins reside.  So in that vein, follow BurtW's advice.  Good luck.

This is why I like helping people:  you learn something new when you do.  For example before I got my Trezor hardware deterministic wallet  I used blockchain.info extensively.  I had not bothered to look at their new wallet because I now believe that everyone should use deterministic wallets for many reasons (see my post history on this subject). 

Behold the new blockchain.info wallet is a deterministic wallet!  That is fantastic.  I can now just send noobs to Blockchain.info, have them use the new wallet and wala, they are using a deterministic wallet.  Happy day.


Knowing this let's get on with your problem.  Do the following and carefully answer all of the following questions:

Did you create a brand new wallet for this transaction (pressed Create New Blockchain Wallet) or did you use the same wallet you had used before for this transaction (pressed Login To The New Blockchain Wallet and logged into a wallet you had previously used)?

If you used the same wallet had you used the wallet once before or a few times before?

You said you had bought BTC before, right?  This is not your first purchase, right?

If you bought BTC before did you create a brand new wallet at blockchain.info every time you bought BTC?

You said you are using the New Blockchain Wallet.  That means to get to your wallet now you are going to this page:
https://blockchain.info/wallet/#/
and clicking on "Login To The New Blockchain Wallet".  Is that right?

1) Log in to the wallet

In the upper right hand corner is the balance shown 0 BTC or some other number that is not zero?

2) Click on SETTINGS

3) In the drop down click on Addresses

4) You should see "My Bitcoin Wallet (N BTC) / Default    Show xPub Manage Addresses"  Where N is a number of Bitcoins.

Is that true?  Is that what you see?

Is the value N equal to zero or is it another number?

5) Click on "Manage Addresses"

Are there any addresses showing up on the "Manage Addresses" page at all?

If there are addresses how many addresses are shown?

If there are addresses is the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco showing up in the list?

This is very important.  Read this very carefully, do exactly as I say, and report back exactly what happens: 

If there are no addresses at all OR if there are addresses but the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco is not in the list then press the New Address button ONE TIME.

Now you should have one address if there were none, or a new address added to the list if there were already addresses there.

Is the address 1Masr1mezkmAqhtWT9RsWzt2e21aYApco now in the list?



Do everything I asked and report back and we will take it from there.

Thanks everyone I made the wallet on Bc.i it's the new online wallet I dunno if I generated it was the correct term I'm rather new to this but I have never had this problem before I have created 2 more help requests with support and they haven't answered but put them as solved how do I check if iv archived the wallet  and I've never imported a wallet before what do I do bc.i sayid that there not like PayPal ect saying I should contact the seller they haven't done anything since I've sent them the txid and a link to the chain you guys have seen it 2 it's went threw there chain confirmed but yet I have not been credited I have not been hacked or anything like that as there's no transaction history or anything I made the wallet on Bc.i that day

Yes, everything checks out with his story in the OP.

First transaction for 5.18940764 BTC on 2016-05-11 22:08:04

https://blockchain.info/tx/730fd112c2cef6f49131f8d6099c0f1166b8ab91a6dc08ad0b10a85a9431b3ec

A second "test" transaction for 0.0001 BTC on 2016-05-12 09:04:56

https://blockchain.info/tx/8cb21526f1882a69a9a181330e4e1154c1f209deac305fa23987b5d29c5bc4fc

Both show up and are present in the address:

https://blockchain.info/address/1Masr1mezkmAqhtWT9RsWzt2e21aYApco

Looks good.

So not showing up in his wallet...

Perhaps the address was archived (as suggested above by vlamer)?  Check your archived addresses and see if it is there.  If so them un-archive the address.

Just a guess.  Something I have done by accident myself.  If not then we may need to dig deeper.

Burt,
I think that he is saying he generated an address for his bc.i wallet, but although the coins are showing up at that address on the block chain, they are not showing up on the bc.i wallet and he is trying to get bc.i support to "manually" apply them which isn't how bc.i works, hence their comment about not being like PayPal.

OP, if you  did generate that address there, you should be able to export the private key and import it elsewhere and avoid them entirely. 

If the address shows up in your account at bc.i, then just export it.  If not, then restore from a backup that includes that address. If you don't have access to that private key, bc.i support can't help you.

See: https://blockchain.info/es/wallet-legacy/wallet-faq