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Topic: Canaan scammed me for 6000$+ - page 2. (Read 827 times)

newbie
Activity: 22
Merit: 0
November 03, 2022, 06:49:03 AM
#45
Now you provide random chat with some unknown guy pretending to be me? Cheesy 2 days after my claim ? Cheesy
You guys are really stupid as fuck.
Do you actually think that you can fake conversation with random person.
Don't forget to pass that guy my KYC documents and the proofs i provided on this report so you can make it more real Cheesy
I don't see single confirmation or verification from what you calling "our customer" as myself.
It is funny what people are willing to do for 6000$.
On the screenshots you show to that guy the emails I SEND TO YOU, FROM MY ORIGINAL EMAIL.
Or someone else can send you emails from my email which have 2FA and phone security ? Cheesy
You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.
Now go to your fake "customer" provide them my KYC and try to play that he's the real customer 2 days after my claim.
You guys actually believe people are stupid here or something?

Well so far, the evidence is clearly not in your favor. It looks like you are the scammer from my POV... Huh
I am scammer from your POV consider i provided ALL evidence how they tricking me, scamming me, screenshots of payment, conversation and everything?
I start to believe everything written about bitcointalk now is true... I highly doubt those scammers to pay you even 1 cent to cover them, but based on the proofs from my side, and their empty words without single proof, it makes no sense to say that and even tag me with negative feedback Cheesy
That's why people don't care about this forum since 2016 and many highly respected members leave.
I am long time worker on this forum, but never registered because of the moderation of it. Poor moderation, corrupted and zero worth feedback, and i can continue till tomorrow...
My behavior is that because i were scammed!!! What you expect? To be chilled, singing "Everything is going to be alright" and tolerate my hard earned money to be taken from my hands just like that? Do you take prozac or something? Of course i will be mad

I love the way people making fake telegrams and chats that didn't exists to cover their asses.
This forum is trash, and sadly Theymos can't care less who moderate it because no one does.
You guys are the scums of the human existing and leave scammers to run and manipulate with so easy faked telegram chats.
You brain deads, check the timings between the ORIGINAL MESSAGES FROM ME, and the fake messages they manipulated.
You morons, check the timing of the payment, check the timing of my original claim, check the timing of the fucking fake chat they created.
Average IQ of the "investigators" here is below 10
member
Activity: 131
Merit: 12
Avalon Miner
November 03, 2022, 06:23:06 AM
#44
edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043

Scammers never win! Dear all, please vote for the truth. We just want to expose the scammers and prevent more users from being scammed.

After communicating with our real customer, we decided to show evidence and expose the RUDE scammer
https://imgur.com/a/8bIV2ul
(100% original chat history. It's easy to tell who is the real admin and who is the fake admin)
legendary
Activity: 3248
Merit: 3098
November 03, 2022, 06:17:26 AM
#43
Scammers never win! Dear all, please vote for truth. We just want to expose the scammers and prevent more users from being scammed.

in the whole case, your side of the story sounds much more true. OP did not convince us of the truth of his claims. however, we also expect complete information from you about the epilogue of this case. it would be good if you leave a transaction here where you refund the funds to the first address(es) from which the payment came.
it would be even better if the original owner showed that he has control over these funds, so the story about the broken hardware wallet would seem to fall into the water.

Also, you don't need to open more new threads about the whole case, it certainly will not affect the assessment of what happened in this case.

You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.

keep your dignity hero, and stay nice as before.
hero member
Activity: 616
Merit: 732
Top Crypto Casino
November 03, 2022, 05:59:00 AM
#42
edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043

Scammers never win! Dear all, please vote for truth. We just want to expose the scammers and prevent more users from being scammed.

Don't worry. Everybody with common sense can see this guy is a fraud. From the beginning this was more laughable than anything else.
member
Activity: 131
Merit: 12
Avalon Miner
November 03, 2022, 04:22:38 AM
#41
edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043

Scammers never win! Dear all, please vote for truth. We just want to expose the scammers and prevent more users from being scammed.
legendary
Activity: 1722
Merit: 5937
November 03, 2022, 03:41:25 AM
#40
Rika, as i said many time so far, i have provided many many things other than KYC to verify myself as original sender and everything.
Well, they claim that you haven't provided them the the proper proof (order page etc) that you are the person who ordered those miners. Since you are just a newbie account with no history here and they seem like a legit business, I am leaning towards their side of the story.


They should receive negative feedback to realize that they cannot run from that.
You failed to provide the evidence that you have been scammed, as simple as that.



edit: I see that @CanaanScammers raised the flag against @Canaan Online Shop, so here it is if anyone else wants to act on it https://bitcointalk.org/index.php?action=trust;flag=3043
member
Activity: 131
Merit: 12
Avalon Miner
November 02, 2022, 10:45:16 PM
#39

@Canaan Online Shop, I'm glad to see that you're taking a stand and refusing to cave in. I have been in these situations myself and know how important it is to remain calm, professional, and to not be intimidated by threats. If you are in contact with a real customer, try to get a signed message from the original address. That would be definitive proof that the scammer is lying and that it is safe to return the funds to that address.

Precisely, we agree to return risky BTC to real customers, not scammers without any evidence we can trust. Luckily, we didn't refund immediately to this scammer, even though he freaked us out and even abused us verbally. We only refund real customers who passed KYC and can show us the order page without any excuse.
scammers pretends to be our real customers and PM our admins. Meanwhile, scammers copied our admins' names and profile pictures in order to chat with real customers. That's why scammers have some chat history with our admins and collect some proof from our real customers, such as payment receipts and models, as well as email addresses...
legendary
Activity: 1624
Merit: 2594
Top Crypto Casino
November 02, 2022, 03:54:41 PM
#38
Well so far, the evidence is clearly not in your favor. It looks like you are the scammer from my POV... Huh

Yeah, looks like this whole thing is a major clusterf***! Something was fishy about this person's story from the start. I sincerely hope that Canaan Online Shop really has a professional staff capable of handling things like this, and that they will be able to resolve this case. It's important that customer support remain professional and look at every case from all possible angles, regardless of pressures that some clients try to impose on them. In this case, I suspect that the OP is a scammer who didn't get his way and decided to try to extort money by creating this false accusation.

@Canaan Online Shop, I'm glad to see that you're taking a stand and refusing to cave in. I have been in these situations myself and know how important it is to remain calm, professional, and to not be intimidated by threats. If you are in contact with a real customer, try to get a signed message from the original address. That would be definitive proof that the scammer is lying and that it is safe to return the funds to that address.
legendary
Activity: 3570
Merit: 1959
November 02, 2022, 10:13:10 AM
#37
Now you provide random chat with some unknown guy pretending to be me? Cheesy 2 days after my claim ? Cheesy
You guys are really stupid as fuck.
Do you actually think that you can fake conversation with random person.
Don't forget to pass that guy my KYC documents and the proofs i provided on this report so you can make it more real Cheesy
I don't see single confirmation or verification from what you calling "our customer" as myself.
It is funny what people are willing to do for 6000$.
On the screenshots you show to that guy the emails I SEND TO YOU, FROM MY ORIGINAL EMAIL.
Or someone else can send you emails from my email which have 2FA and phone security ? Cheesy
You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.
Now go to your fake "customer" provide them my KYC and try to play that he's the real customer 2 days after my claim.
You guys actually believe people are stupid here or something?

Well so far, the evidence is clearly not in your favor. It looks like you are the scammer from my POV... Huh
newbie
Activity: 22
Merit: 0
November 02, 2022, 09:39:44 AM
#36
Attention:

This OP is a real scammer and his name on Telegram is JAVA SSM (maybe he has changed already)
He used dirty words all the time, he planned to PUA and drive us crazy, then we may send BTC to his "new" wallet address.
Luckily we have a safe payment and refund process, our finance colleagues are very professional so we need to submit for approval with receipts. What's more, we have technician colleagues who are very professional too, they helped us verify both Email addresses, and this scammer is using a fake email system, that's why he could send us Emails with our real customer's Email address.
BTW, here comes proof from our customer (Agreed by our customer)
https://imgur.com/a/tvPhbGn
Again, never trust this real scammer.
Now you provide random chat with some unknown guy pretending to be me? Cheesy 2 days after my claim ? Cheesy
You guys are really stupid as fuck.
Do you actually think that you can fake conversation with random person.
Don't forget to pass that guy my KYC documents and the proofs i provided on this report so you can make it more real Cheesy
I don't see single confirmation or verification from what you calling "our customer" as myself.
It is funny what people are willing to do for 6000$.
On the screenshots you show to that guy the emails I SEND TO YOU, FROM MY ORIGINAL EMAIL.
Or someone else can send you emails from my email which have 2FA and phone security ? Cheesy
You guys are pathetic scammers.... I can't believe it, and i won't be nice anymore.
Now go to your fake "customer" provide them my KYC and try to play that he's the real customer 2 days after my claim.
You guys actually believe people are stupid here or something?
member
Activity: 131
Merit: 12
Avalon Miner
November 02, 2022, 09:13:12 AM
#35
Attention:

This OP is a real scammer and his name on Telegram is JAVA SSM (maybe he has changed already)
He used dirty words all the time, he planned to PUA and drive us crazy, then we may send BTC to his "new" wallet address.
Luckily we have a safe payment and refund process, our finance colleagues are very professional so we need to submit for approval with receipts. What's more, we have technician colleagues who are very professional too, they helped us verify both Email addresses, and this scammer is using a fake email system, that's why he could send us Emails with our real customer's Email address.
BTW, here comes proof from our customer (Agreed by our customer)
https://imgur.com/a/AgbeaTh
Again, never trust this real scammer.
newbie
Activity: 22
Merit: 0
November 02, 2022, 08:00:00 AM
#34
Stop sharing your rumors.
You used more than 3 fake Telegram IDs to scam our real customers.
What's worse, you spoofed our real customer's Email address and pretended to be a real customer, and kept sending us more than 9 Emails within 1 hour. Real customers never act like you!!!
If you are a real customer, why not show us your order page? It takes only 1 minute to prove yourself, but you refused because you don't have it.


Nice try scammer. I have proof for every single word i am saying. Seems like you are stupid enough to not check every single screenshot i provide.
I have ALL proofs that you are scamming me, all proofs that YOU KNOW that you have impersonator, all proofs that YOU KNOW that i were contacted by scammer pretending to be you.
I have everything to prove what i am saying, what do you have? Words? No one care about your words here. People are not stupid and they can see the proofs and connect them

We are real, so no need to prove ourselves. If you wanna see the proof, we have to get permission from our real customers first. We can't act like you and share other people's privacy, without adding a mosaic. You don't care about privacy, because you are a scammer, you scammed the payment page and emails from others.
I don't care about privacy ? Cheesy I provide ALL PROOFS that you scammed me and refused to provide me my refund.
What you call "REAL" customers is obvious scammers or impersonators of me which YOU KNOW ABOUT from long time.
I have told you that someone under your name contacted me, and just to make sure i am talking with the real person, i requested to show me the email i have send to you.
You cannot contact me anywhere, because you blocked me from your group and private chat.
I send you more than 11 emails, you know i have EVERYTHING recorded right? You can say anything you want without proof, i have ALL PROOFS for my words.
Stupid scamming retards. Now i know you are playing stupid and setup stories based on the scammers running on your group to benefit scamming me of 6000$
Trust me, you can scam me because no one else than your scamming company can refund me, but as i already said, people are not stupid here and can see and connect things.
At least, i will show your true company face and save others from being scammed from your company
member
Activity: 131
Merit: 12
Avalon Miner
November 02, 2022, 07:31:20 AM
#33
Stop sharing your rumors.
You used more than 3 fake Telegram IDs to scam our real customers.
What's worse, you spoofed our real customer's Email address and pretended to be a real customer, and kept sending us more than 9 Emails within 1 hour. Real customers never act like you!!!
If you are a real customer, why not show us your order page? It takes only 1 minute to prove yourself, but you refused because you don't have it.


Nice try scammer. I have proof for every single word i am saying. Seems like you are stupid enough to not check every single screenshot i provide.
I have ALL proofs that you are scamming me, all proofs that YOU KNOW that you have impersonator, all proofs that YOU KNOW that i were contacted by scammer pretending to be you.
I have everything to prove what i am saying, what do you have? Words? No one care about your words here. People are not stupid and they can see the proofs and connect them

We are real, so no need to prove ourselves. If you wanna see the proof, we have to get permission from our real customers first. We can't act like you and share other people's privacy, without adding a mosaic. You don't care about privacy, because you are a scammer, you scammed the payment page and emails from others.
newbie
Activity: 22
Merit: 0
November 02, 2022, 07:14:43 AM
#32
Stop sharing your rumors.
You used more than 3 fake Telegram IDs to scam our real customers.
What's worse, you spoofed our real customer's Email address and pretended to be a real customer, and kept sending us more than 9 Emails within 1 hour. Real customers never act like you!!!
If you are a real customer, why not show us your order page? It takes only 1 minute to prove yourself, but you refused because you don't have it.


Nice try scammer. I have proof for every single word i am saying. Seems like you are stupid enough to not check every single screenshot i provide.
I have ALL proofs that you are scamming me, all proofs that YOU KNOW that you have impersonator, all proofs that YOU KNOW that i were contacted by scammer pretending to be you.
I have everything to prove what i am saying, what do you have? Words? No one care about your words here. People are not stupid and they can see the proofs and connect them
member
Activity: 131
Merit: 12
Avalon Miner
November 02, 2022, 07:05:44 AM
#31
Stop sharing your rumors.
You used more than 3 fake Telegram IDs to scam our real customers.
What's worse, you spoofed our real customer's Email address and pretended to be a real customer, and kept sending us more than 9 Emails within 1 hour. Real customers never act like you!!!
If you are a real customer, why not show us your order page? It takes only 1 minute to prove yourself, but you refused because you don't have it.

newbie
Activity: 22
Merit: 0
November 02, 2022, 06:44:39 AM
#30
Hello guys. This is Cecilia from Canaan Official Online Shop.

Thank you for your continued attention and trust in Canaan Official Online Shop. After all night's investigation, we have confirmed that this OP (CANAANSCAMMER) is a double-sided scammer dealing with the Canaan Official Online Shop and actual customers.

The scammer first pretended to be our official team (@cocgao on the Telegram Platform) to get the customers' information and to let him believe he has been in contact with the actual official team. Then the scammer forged to be the customer who wanted a refund and contacted us to ask for a bitcoins transfer to his designated wallet.  

The actual customer has reported this matter to us; we have reached real customers and are processing the refund to his original wallet.

We always insist on returning the payment in the same way and not accepting the designated account because such scams happen from time to time. We do this to ensure the safety of customers' funds; please understand.

There are numerous scammers and tricks in this industry; we must be vigilant and careful. However, at the same time, we will also learn from this and provide customers with better and safer services in the future.



Things are already apparent. The OP tried to steal bitcoins from our real customer, insisting on the "difficulty of verification," while he could not give any proof about his so-called "broken ledger" or "NAZI check."

Again. Canaan Online Shop has officially agreed to refund the original wallet, The process is under approval, and everything is going smoothly. When the original account receives a bitcoin refund, we will announce it under this thread.

As for the OP, we don't want to waste any more time arguing with him. The truth has come to light, and he's making himself nothing but a clown. He not only tried to embezzle other people's property but also seriously damaged our company's reputation. As a result, we have reported this case to the Legal Department and reserve the right to pursue legal action.

You reached the "real" customers? HAHAHAH
What a retarded scammers.
You never refunded me a single cent. I am not aware who and where you contacted but for sure you blocked me from everywhere and never refunded me anything.
You never agreed to refund the original wallet because once again, it is broken and it is impossible for me to receive anything there.
I send many emails to you with the ONLY wallet i should receive refund.
The funny thing is, your admins know about that someone trying to impersonate me and if you forward my money to a scammer, your company should leave the industry.
Proof that the admin is aware scammers contacting me under their name and they are aware of it, because the admin confirming also he is the real one:
https://prnt.sc/NgikDv6TZ5e_
https://prnt.sc/faxX7sP7Rakm
https://prnt.sc/5CUsdMPe4FP4

It is funny how they are trying to clean their hands with situation with scammers running in their group.
newbie
Activity: 11
Merit: 4
November 02, 2022, 06:28:59 AM
#29
Hello guys. This is Cecilia from Canaan Official Online Shop.

Thank you for your continued attention and trust in Canaan Official Online Shop. After all night's investigation, we have confirmed that this OP (CANAANSCAMMER) is a double-sided scammer dealing with the Canaan Official Online Shop and actual customers.

The scammer first pretended to be our official team (@cocgao on the Telegram Platform) to get the customers' information and to let him believe he has been in contact with the actual official team. Then the scammer forged to be the customer who wanted a refund and contacted us to ask for a bitcoins transfer to his designated wallet.  

The actual customer has reported this matter to us; we have reached real customers and are processing the refund to his original wallet.

We always insist on returning the payment in the same way and not accepting the designated account because such scams happen from time to time. We do this to ensure the safety of customers' funds; please understand.

There are numerous scammers and tricks in this industry; we must be vigilant and careful. However, at the same time, we will also learn from this and provide customers with better and safer services in the future.



Things are already apparent. The OP tried to steal bitcoins from our real customer, insisting on the "difficulty of verification," while he could not give any proof about his so-called "broken ledger" or "NAZI check."

Again. Canaan Online Shop has officially agreed to refund the original wallet, The process is under approval, and everything is going smoothly. When the original account receives a bitcoin refund, we will announce it under this thread.

As for the OP, we don't want to waste any more time arguing with him. The truth has come to light, and he's making himself nothing but a clown. He not only tried to embezzle other people's property but also seriously damaged our company's reputation. As a result, we have reported this case to the Legal Department and reserve the right to pursue legal action.
newbie
Activity: 22
Merit: 0
November 02, 2022, 05:46:35 AM
#28
Most that deal with gear make their plans weeks in advance, they won't change their mind 3 hours after the purchase, this is the thing that triggered a lot of red flags in the OP story, even without the whole ledger thing.
Yeah I agree that OP situation is indeed weird + his unacceptable behavior, but as someone who only buys from places with good customer service, this no refund thing would be a deal breaker for me as not once I sent back quite expensive pieces of electronics (usually its Amazon).

I never bought any mining equipment from one of those specialized sites so I didn't know that's how they all operate, but back in the early 2014 I ordered 2 high end GPUs from a computer store (wanted to mine some coins lol) and after 2 days due some unexpected life circumstances I had to cancel the order.



And, look at that:
Quote
What if he used somebody else account and coins to pay?
Well, there should be some way to check whether OP is the real owner of the account, and didn't he say that he is in control of the email that is used to create the account? Anyway, I am not saying that he should be automatically refunded to a new address without a proper verification but just just that whole "no refund" policy would be  a deal breaker for me, and he should have read their TOS before doing any business with them.


Rika, as i said many time so far, i have provided many many things other than KYC to verify myself as original sender and everything.
I did nothing else than follow what they request.
Now i am dealing with excuses, lies and everything they are doing to delay or not refund me.
They should receive negative feedback to realize that they cannot run from that.
legendary
Activity: 1722
Merit: 5937
November 02, 2022, 05:42:08 AM
#27
Most that deal with gear make their plans weeks in advance, they won't change their mind 3 hours after the purchase, this is the thing that triggered a lot of red flags in the OP story, even without the whole ledger thing.
Yeah I agree that OP situation is indeed weird + his unacceptable behavior, but as someone who only buys from places with good customer service, this no refund thing would be a deal breaker for me as not once I sent back quite expensive pieces of electronics (usually its Amazon).

I never bought any mining equipment from one of those specialized sites so I didn't know that's how they all operate, but back in the early 2014 I ordered 2 high end GPUs from a computer store (wanted to mine some coins lol) and after 2 days due some unexpected life circumstances I had to cancel the order.



And, look at that:
Quote
What if he used somebody else account and coins to pay?
Well, there should be some way to check whether OP is the real owner of the account, and didn't he say that he is in control of the email that is used to create the account? Anyway, I am not saying that he should be automatically refunded to a new address without a proper verification and he should have read their TOS before doing any business with them, but this no refund thing is just weird to me.

newbie
Activity: 22
Merit: 0
November 02, 2022, 05:23:50 AM
#26
Pro tip.. whenever you are trying to get your money back or btc from a company or service ... Be SUPER Nice.. it will certainly help. (even the fuckin cable company lol)...

I'm sorry for the loss, I'm not a miner but that's a hefty chunk of btc, I hope u get it back. Just try being nicer, it usually works IMO... Wink
Thank you owlcatz !!!! If someone really want to help, they can receive negative feedback to see that this community do not accept scammers, and maybe they will take the things more serious. Because so far they are doing really nothing to fix the issue.

holydarkness, Brand new wallet from Electrum is mark as risk ? Cheesy I can't take this serious but only as excuse.
How can empty, brand new wallet be risk ? Cheesy
I don't care about any of their excuses or any of their operation over the years.
I do care about my money only.
I am not aware why we even discuss this more consider as i said and show, i provided everything to verify myself, and i never received my refund.
I shall receive my refund ANYWHERE i want if i have issues receiving it from where i send it.
If they want to burn my money knowing the issue with the hardware wallet, that's their own issue not mine.
Legit company with legit cusomer service will always put on their customers shoes, especially if they have problems like mine.
So far, i seen only excuses from their side, and everything provided from my side.
If you are working for Canaan, i feel sorry for you.
I am not sure why your edit says " everything is fixed" but nothing has been fixed.
I didn't receive any refund so far and i have send them many emails.
I can't care less why their system mark as risk a brand new wallet which were never used ( the one i am requesting refund )
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