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Topic: Can't withdraw on rocketpot.io after their 'airdrop' (Read 309 times)

sr. member
Activity: 1820
Merit: 418
Telegram: @worldofcoinss
Well, I think depositing an amount would be mandatory before making any withdrawals.
I would recommend you to wait for their response for 2 days more and if there is still no response then contact them again and raise your query.
Check for their term and condition as well. Also please share your next experience on this platform as well.
hero member
Activity: 1666
Merit: 753
I reckon let it go. If they are not willing to pay out the bonus then they can employ a myriad of ways in order to make sure that your bets are null and void.

In the future, just forget about these airdrops. Most of them aren't even worth your time playing to get the wagering requirements for.

This is why reputation of the casino you play on is so important. T&Cs alone won't cut it since everyone, if they had the intention, can claim that you violated the T&Cs.
sr. member
Activity: 1484
Merit: 277
I felt that frustrations you had right now my friend, and I wonder how it really been so disappointing while waiting for their response without any feedback or just a little comments about your concerns.
Airdrop is a good opportunity to enjoy rewards after all, they shouldn't take you for granted, everybody deserves to withdraw that free money.
 Please take a quick review about their website faq, maybe this will help you be enlightened with.
Here's the link: https://rocketpot.io/faq/
hero member
Activity: 1274
Merit: 622
I have not played over rocketpot.io and in your case it was a normal airdrop and you received your funds but they have condition setup for withdrawal as mentioned by you.

Quote
To make a withdrawal, you’ll have to bet your deposited amount three times. The site’s terms say that Rockepot.io will process your withdrawal request within 24 hours, but you may have to wait up to seven days after the KYC (Know Your Client) process finishes.
@OP: Do you get any information on how many percent is roulette game counted towards wagering requirement? Usually table games has low percentage or even does not count towards wagering requirement. My suggestion, play/wager $300 on slot games as it is usually counted 100% towards wagering requirement then try to withdraw. If the same error still exist means that there is other requirement to be completed but we do not know what is it since you said that you get no T&C attached on the email.
Wait, but that may be exactly what the website wants.
They prevented OP from leaving them with airdrop, so he’d continue playing and get involved with them again. They probably didn’t expect him to win that much, so they’re not responding on purpose, and probably waiting for him to play all that money in their casino. With slots, he can just lose $300, which is fairly earned and is present in his account right now.

I suggest OP knock on those doors and try to get more information on what exactly does he have to do to be able to withdraw. Maybe it’ll take a while, but at least the money will still be there.
hero member
Activity: 2926
Merit: 567


But 10 days later, no news. I emailed them 2 days ago, no response...
It is still impossible to withdraw (message "you did not play 3x the deposit amount").

What is your experience with rocketpot.io? Any chance I'd be allowed to withdraw?...




I've checked their representative here and their official thread and there's no activity the representative's last login was five days ago and the last update on their official thread was almost a month ago, I don't know if you're going to get your answer here unless you point them here and let them know that you have an accusation thread here, you can decide to move this thread in the scam section to alert gamblers issues about their airdrop.
legendary
Activity: 3248
Merit: 1402
Join the world-leading crypto sportsbook NOW!
Why I cannot find any information about rocketpot.io airdrop? Or is it a welcome bonus?
But you know, with that high amount of the airdrop reward, it seems that this is impossible that there is no T&C.
I read on their FAQ:
Quote
Can I withdraw my bonus?
Yes, you can withdraw your bonus if you finished the rollover requirement.
https://rocketpot.io/faq/
https://rocketpot.io/terms/
If the airdrop is also a type of bonus (and I think it can be interpreted this way), then there's a rollover requirement. Unfortunately, I cannot read the terms to determine what's the requirement (how many times one has to wager the bonus) because I'm being geoblocked by the website, but you should look into this. If you didn't wager it, no wonder you cannot withdraw it. It's sad that they didn't explain it right away when the op contacted support, and their official representative has been offline for 5 days. Hopefully, the representative will return and clarify things. Always remember to make sure you get the rules, and keep in mind that almost every casino has a wagering requirement for bonuses like this.
legendary
Activity: 3066
Merit: 1312
I have not played over rocketpot.io and in your case it was a normal airdrop and you received your funds but they have condition setup for withdrawal as mentioned by you.

Quote
To make a withdrawal, you’ll have to bet your deposited amount three times. The site’s terms say that Rockepot.io will process your withdrawal request within 24 hours, but you may have to wait up to seven days after the KYC (Know Your Client) process finishes.

This terms has nothing to do with the case by OP imho. It is a general terms for any players who make deposit on the site and they need to wager the deposited amount while OP did not make any deposits as he got a free balance through the airdrop. So basically he will never be able to complete the rule "wager 3x the deposited amount" as he did not make any deposits. There should be a different specific T&C for the airdrop just like the other bonuses on other casino.

@OP: Do you get any information on how many percent is roulette game counted towards wagering requirement? Usually table games has low percentage or even does not count towards wagering requirement. My suggestion, play/wager $300 on slot games as it is usually counted 100% towards wagering requirement then try to withdraw. If the same error still exist means that there is other requirement to be completed but we do not know what is it since you said that you get no T&C attached on the email.
newbie
Activity: 15
Merit: 0
I'm not this naive, I know there are rules to withdraw any bonus.

But the very least a player can expect from any casino is

1/ define clear T&C for any promotion
2/ be abble to explain it wia email or chat


Clearly rocketpot fails both points... But their are still welcome to do it here or by email Wink

legendary
Activity: 3248
Merit: 1179
-snip-
Bro.

If you are new to "Gambling" free money or even deposit bonuses is always having some rules T&C most of them have wagering requirements you need to fill. I'm not defending Rockepot, but almost on all casinos every bonus or free money always has T&C + Wagering you need to finish first, there also has some rules you need also deposit and wagering before withdrawing the money you get from a bonus.

No one or never casino who wants to give free money without T&C. Grin

If you see the "FAQ" from aysg76, there also have some rules you need to deposit a few times + wagering before can be withdrawn as well. IMO, just forget this and move on the reason simple almost their social media is inactive.

Nice comment RYzaadit!

Quote
11.2. You can only withdraw once you have wagered three (3) times the deposited amount.

This works only when you deposit! To be clear on that! This is an old rule for some casinos, but recently I see that in many crypto-oriented casinos! It's just to stop money laundering, to stop people to deposit and withdraw instantly and use casinos as mixers... of course, we can discuss is ethical! Anyone can deposit $100 and win $50-$100 after few spins, and if you wish to stop and withdraw your profit you will not be able to do that! By the way, it's usually x2 deposited amount, this is the first time to see x3!

You will not find anything in T&C about the OP issue, simply because all bonuses, airdrops, or whatever drops comes with special terms! If it's really good wager requirements will be x20-x25, if it's regular around x40-x50... I saw lower than x20, but that happens rarely and goes with some special promo for that time!
So for $100 you need probably from $2k-$5k wagered before withdrawal... just x3 looks like a joke for any free money in any casino!
hero member
Activity: 2590
Merit: 644
No one or never casino who wants to give free money without T&C. Grin
~snip~
It is also understandable, the casinos would be broke in no time, because everyone creates hundreds of accounts to grab the 100$ several times.
^ Lol, probably OP thinks that there is an easy of making money through the free airdrop of the gambling site without T&C by the gambling site.
And as far as I know, there should be wager requirements or it should be their minimum withdrawal is a higher bit to the airdropped amount. It seems OP is quite new to being a gambler, did not know that this is a good trick to lure a gambler. How could the gambling site survive if they are so generous like this returning profit to their users is quite impossible. If I were you OP, just learn how to move on and next time don't expect too much that there is free money on the internet because that is hurt knowing the fact you cant withdraw.
hero member
Activity: 2632
Merit: 787
Jack of all trades 💯
I do not deposit or play anymore on rocketpot.io. I was there for their crash game and they removed it...

However, I received a $100 airdrop from them two week ago.

Quote
hey Axxxxxxx,


We hope you had a great time playing on Rocketpot!


Great news: we've airdropped 99.84 USD to your account!


Once you click activate, 99.84 USD will be instantly credited to your account for free.

Great news! I tried to withdraw it, it was impossible, message "you did not play 3x de deposit amount". Not really an airdrop then....

So I tried to play more than $300 in order to be abble to withdraw.
I managed to beat the roulette because my balance reached 0,02769444BTC.

I then tried to withdraw, and I had the same message. I did contact the support, and they quickly responded:

 
Quote
Hello Axx, we will look into your problem and get back to you shortly.

But 10 days later, no news. I emailed them 2 days ago, no response...
It is still impossible to withdraw (message "you did not play 3x the deposit amount").

What is your experience with rocketpot.io? Any chance I'd be allowed to withdraw?...




Before entering on any airdrops especially offered by a casino you should see the conditions given before you can withdraw it since mostly the casino drops that ask to wager it so that you can experience their casino and try to meet their requirements. But you should contact their support so that you can get a good answer to your questions since the answer given by the forum members are maybe base only on their personal opinion or what mostly they encounter.
legendary
Activity: 2296
Merit: 2721
No one or never casino who wants to give free money without T&C. Grin
It is also understandable, the casinos would be broke in no time, because everyone creates hundreds of accounts to grab the 100$ several times.

I have experienced very few airdrops in my playing career that have actually allowed an instant-withdraw. Most of the time efialtis advertises these via his site btcgosu.com or even organizes extra promotions that are only advertised via btcgosu.com. Something like this both very nice but unfortunately very very rare.
legendary
Activity: 2660
Merit: 1261
-snip-
Bro.

If you are new to "Gambling" free money or even deposit bonuses is always having some rules T&C most of them have wagering requirements you need to fill. I'm not defending Rockepot, but almost on all casinos every bonus or free money always has T&C + Wagering you need to finish first, there also has some rules you need also deposit and wagering before withdrawing the money you get from a bonus.

No one or never casino who wants to give free money without T&C. Grin

If you see the "FAQ" from aysg76, there also have some rules you need to deposit a few times + wagering before can be withdrawn as well. IMO, just forget this and move on the reason simple almost their social media is inactive.
newbie
Activity: 15
Merit: 0
Lol! No businesses entity will give you 100 usd without any strings attached. This 3x play amount requirement is a wagering requirement. But if you have really played with 3x of the bonus amount, then you shouldn't face any issue.

Rocketpot has a bitcointalk thread,
https://bitcointalksearch.org/topic/new-rocketpotio-2500-games-10-cashback-5178376

Owner's profile link:
https://bitcointalksearch.org/user/therocketman-2641009

Also the owner seems to be actively visiting the forum. Raise your concern over there to receive faster resolution.
actually Rocketpot.io OP is not actively posting but getting only last August 2. and this is a clear issue as the poster had been completely followed the instruction and even wagered 3x more than the required for airdrop meaning he complied to all the desired of the site yet not answering for the last 10 days? while OP is actively emailing and messaging them ? this only mean 1 thing , their support is suck and their team is not worth sending issues towards their site, if they can manage making 100$ withdrawal a big problem then what more if you need to claim much bigger amount?
Sorry but i think this kind of site must be avoided and never try your luck.

Totally agree, their support is a joke. They quickly responded "they will look into your problem and get back to me shortly.", then they did nothing. And they don't answer anymore...

Regarding the T&C, it both says that a bonus can be withdrawn once the betting requirement is reached which is the case, and they can do whatever they anyway.
Lol, what kind of T&C is thart?!

Btw the airdrop was notified by an email, with no T&C attached.
legendary
Activity: 1974
Merit: 2124
I have not played over rocketpot.io and in your case it was a normal airdrop and you received your funds but they have condition setup for withdrawal as mentioned by you.

Quote
To make a withdrawal, you’ll have to bet your deposited amount three times. The site’s terms say that Rockepot.io will process your withdrawal request within 24 hours, but you may have to wait up to seven days after the KYC (Know Your Client) process finishes.

You must check with the support team once again by email or their official thread here on bitcointalk as there are only two ways to contact them.They don't have any probably fair games with them and that's why i avoid playing over there.But we must check all the condition and then start playing over any casino.Hope your query is resolved.
legendary
Activity: 3416
Merit: 1225
Hello,

I tried to withdraw some of my funds from rocketpot.io yesterday. I have not yet recieved the funds to my wallet. I have made a total of 5 withdrawals, of which the first 3 I have recieved, and the rest are "processing". I hope I can recieve my funds soon. I have tried to look for a solution, and apparently, you are supposed to recieve an e-mail to confirm your withdrawal, which I haven't (neither for my recieved withdrawals and my unrecieved withdrawals). Any help would be greatly appreciated, thanks.

I will send updates whenever the situation develops further.

This was the last post in their thread and until now this poster did not update as he promised and there were no further posts for over a month now, something is not right if the admin is not updating or even bump the thread anymore if there is no answer anymore and no update anymore and there's pending payout this is a clear indication that you should avoid this, if they want to return again and attract players again they should resolve all issues including yours.
full member
Activity: 2520
Merit: 204
Lol! No businesses entity will give you 100 usd without any strings attached. This 3x play amount requirement is a wagering requirement. But if you have really played with 3x of the bonus amount, then you shouldn't face any issue.

Rocketpot has a bitcointalk thread,
https://bitcointalksearch.org/topic/new-rocketpotio-2500-games-10-cashback-5178376

Owner's profile link:
https://bitcointalksearch.org/user/therocketman-2641009

Also the owner seems to be actively visiting the forum. Raise your concern over there to receive faster resolution.
actually Rocketpot.io OP is not actively posting but getting only last August 2. and this is a clear issue as the poster had been completely followed the instruction and even wagered 3x more than the required for airdrop meaning he complied to all the desired of the site yet not answering for the last 10 days? while OP is actively emailing and messaging them ? this only mean 1 thing , their support is suck and their team is not worth sending issues towards their site, if they can manage making 100$ withdrawal a big problem then what more if you need to claim much bigger amount?
Sorry but i think this kind of site must be avoided and never try your luck.
hero member
Activity: 2072
Merit: 656
royalstarscasino.com
Why I cannot find any information about rocketpot.io airdrop? Or is it a welcome bonus?
But you know, with that high amount of the airdrop reward, it seems that this is impossible that there is no T&C.
I read on their FAQ:
Quote
Can I withdraw my bonus?
Yes, you can withdraw your bonus if you finished the rollover requirement.
https://rocketpot.io/faq/
https://rocketpot.io/terms/
hero member
Activity: 2590
Merit: 644
Can you also share T&C about the bonus airdrop?

Sometimes, Is also required your deposit and have wagering requirement too. Like I did with "Fortune Jack", I receive no-deposit-promotion around 300$ balance but need wagering x40 + after successfully finish the wagering requirement the rules need me to deposit around 0.0005 BTC with wager requitment x1.
^ It is here on the T&C. "9.5. Rocketpot may amend, reclaim, refuse or cancel any promotion at any time at its own discretion" (https://rocketpot.io/terms/). It does not mean you have been airdropped an x amount you are free to withdraw it, you need to wager and every gambling site has a wager requirements before you can withdraw the airdrop. Airdrop is something like a kind of promotion, not a giveaway, that is how users trigger to deposit once they like to gamble and that was the most gambling sites expected. But before that, you can also ready the T&C for further information.
legendary
Activity: 2688
Merit: 1192
I then tried to withdraw, and I had the same message. I did contact the support, and they quickly responded:

 
Quote
Hello Axx, we will look into your problem and get back to you shortly.

But 10 days later, no news. I emailed them 2 days ago, no response...
It is still impossible to withdraw (message "you did not play 3x the deposit amount").

What is your experience with rocketpot.io? Any chance I'd be allowed to withdraw?...

It definitely looks like a bait and switch. You should stay away from small companies that are offering vast incentives to random users as they rarely have the financial reserves to complete it. In fact this definitely fits the profile of a ponzi scheme, where they are dangling free money in front of people in order to get them to deposit lots of money to "unlock it". However the end result is, that money they enticed you with never actually existed and now they have hundreds of dollars of your money as well. If they do this with enough users they could easily disappear or claim to be hacked and sail off into the sunset with nobody able to find them. Your best bet is to take any free coins you get but never deposit a penny in order to cash them out, just accept that until you get control of them (with ZERO strings) then it doesn't really exist - it's just a made up promise. Take it as a lesson and move on.
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