Dear Nayana Patil,
Thanks for your interest.
Please feel welcome to visit CEX.IO site and "About us" section: https://cex.io/about
In case of any additional questions, do not hesitate to ask. We will gladly assist.
Topic: CEX.IO SCAM ALERT (Read 1003 times)
Hey, I am new to cex.io. Can anyone help me in knowing it better.. I only read an article about it on CoinPedia..
Dear bitsnaps,
Thank you for updating us.
We are glad to hear that you have successfully withdrawn your funds and our Fee Schedule meet your expectations.
Regarding your current question:
The mechanism of the storage fee deduction (the reasons, time frames, amounts for base currencies) from the very beginning is stated on our Terms of Use in paragraph 11. STORAGE.
Let me kindly remind you, that by the fact of account creation on our platform you have agreed to abide with our Terms of Use and other policies stated on our website or Official Blog.
Taking into account your particular case the Storage Fee can be applied due to our Listing/Delisting Policy. We updated our users regarding new policy were going to be applied via our Official Blog on March 25th, 2019:
https://blog.cex.io/news/listing-delisting-policy-18609
Additionally, as it is provided in the beforementioned policy an email notification about BSV delisting was sent month prior and the corresponded post on our Twitter page was made.
In such a way traders were beforehand notified to be able to plan their further steps in a timely manner.
We do hope that this clarification would satisfy your righteous interest.
Thank you for being our loyal customer.
Thank you for updating us.
We are glad to hear that you have successfully withdrawn your funds and our Fee Schedule meet your expectations.
Regarding your current question:
Quote
is not clear enough (for how long? and how much?) which makes hosting/trading crypto in CEX hard to predict.
The mechanism of the storage fee deduction (the reasons, time frames, amounts for base currencies) from the very beginning is stated on our Terms of Use in paragraph 11. STORAGE.
Let me kindly remind you, that by the fact of account creation on our platform you have agreed to abide with our Terms of Use and other policies stated on our website or Official Blog.
Taking into account your particular case the Storage Fee can be applied due to our Listing/Delisting Policy. We updated our users regarding new policy were going to be applied via our Official Blog on March 25th, 2019:
https://blog.cex.io/news/listing-delisting-policy-18609
Additionally, as it is provided in the beforementioned policy an email notification about BSV delisting was sent month prior and the corresponded post on our Twitter page was made.
In such a way traders were beforehand notified to be able to plan their further steps in a timely manner.
We do hope that this clarification would satisfy your righteous interest.
Thank you for being our loyal customer.
Dear CEX,
Thank you for the quick reply, and I confirm hereby that I could transfer BSV from CEX wallet to Guarda wallet successfully within a hour, and the fee was clear and reasonable (0.001), talking about the email notification sent a month ago, as for me, I couldn't find that email, and I think IMO the:
BR.
Thank you for the quick reply, and I confirm hereby that I could transfer BSV from CEX wallet to Guarda wallet successfully within a hour, and the fee was clear and reasonable (0.001), talking about the email notification sent a month ago, as for me, I couldn't find that email, and I think IMO the:
Quote
long-existed and stated in CEX.IO Terms of Use policy
is not clear enough (for how long? and how much?) which makes hosting/trading crypto in CEX hard to predict.BR.
Hello there,
@CEX Yesterday you're sending a reminder saying:
"The BSV storage fee comes into effect tomorrow, July 11!
Dear customer,
We kindly remind you that tomorrow, July 11, we will start deducting a storage fee of 0.01 BSV per day.
We recommend withdrawing your BSV funds from CEX.IO to an external wallet to avoid charges."
like a new type of fees all of a sudden! and guess what is next? the site "cex.io" becomes down right after that?
Sir... it's ok to have issues with the platform we understand technical issues, we know how difficult to deal with increased growth, but applying new type of fees then put everything down this won't make you attract new clients anyway. Good luck!
@CEX Yesterday you're sending a reminder saying:
"The BSV storage fee comes into effect tomorrow, July 11!
Dear customer,
We kindly remind you that tomorrow, July 11, we will start deducting a storage fee of 0.01 BSV per day.
We recommend withdrawing your BSV funds from CEX.IO to an external wallet to avoid charges."
like a new type of fees all of a sudden! and guess what is next? the site "cex.io" becomes down right after that?
Sir... it's ok to have issues with the platform we understand technical issues, we know how difficult to deal with increased growth, but applying new type of fees then put everything down this won't make you attract new clients anyway. Good luck!
Dear bitsnaps,
Thank you for sharing your concern here.
First and foremost, we would like to emphasize that the decision not to list BSV was made some time ago and many factors influenced such a choice. Let us also specify that the email notification about that was sent a month prior to the email you have received on July, 10 and it included the recommendation to withdraw BSV from CEX.IO during a month and also it contained the information about Storage Fee that would be applicable after July, 11.
We are sorry that such news appeared to be disappointing for you, still, it is fair to mention that Storage Fee is in no way a new type of fee but rather long-existed and stated in CEX.IO Terms of Use policy.
As for the service interruptions we were facing, they appeared due to technical issues on the side of our data center provider. However, our Tech Team was pushing the provider to solve these issues in the shortest period of time.
As a result, CEX.IO was back in working order within a few hours. Thus, users that had no time to withdraw BSV during a month, were able to do that successfully after the maintenance.
Yet, of course, on behalf of our entire company, we apologize for any inconvenience these interruptions have caused.
We sincerely hope for your understanding.
Here is the URL of the link (P.S. I'm not responsible of any thing on that link):
Code:
https://track2.cex.io/wf/click?upn=1ew9NkmgDTkNj6xDOhyZyJSwgFN-2FAfvrQc-2B27ZzlJWJq25q4xQZn4KJDOb7Bgl2RWcZUFNNJYJ03GTbTI4CXzO-2FCyMTfbdvs4J-2Fr6tMTNj8OQpjJWxFxkRRNiP2jNu1SiaMRKD1ShJt4ns6MOmt2KDfwinvBhg0uB-2BG-2FW6unpX1OugVgufj2AE8NO4wRwSg0O-2FnMRqYsik9GI27waXryo2cDA8H-2BLeL-2BfjB57FEqmus-3D_S4txmHYA92LZkGgxZqTLi235DJ-2FBRN4eEiTvAIZmPJ53FxLfpoVOdk02JJ8W9ZV0Jwu3l1ejfWULmGPFHShY101ERPrYoR4clNDZKG80L7Pssi6VJK-2BLn5OaWYGH9fge6iwZ8pASywQ2rY6KHvXV4-2BIhMbo4ddL9Ew5ODa3a5HaXP-2BsqT4xF2aOxXMzLtM5JXdganyTJpelFH8N5Wh-2BTFeIae8mGghSffsJWrAB7MkQge7wWL2Gj-2FvK93XYU3KbtwE8WO6OZ7gZIK6vi0WEFHRXH833FJGV96jgK686rgEj2Hjt-2Flf-2Bv0h-2FhPbA8GeWemeKM3PbK4qsCe7jJcFAjMn-2FAGDzO9xonnP-2BNPqHk-2FFEGvz2kso6Q3XCvLa2LOqmvBnXQxiy3wXcpxgMEj1jquLuPNR9-2FC-2Bs0BMdNOdF3TYzRF-2Bt-2BFHi0I71S2RR-2BxCUQV0vKCl-2FY4Eeni4dcEsG7Tw-3D-3D
It looks like a marketing tracking email for me, same as "CEX.IO to List TRON (TRX) and BitTorrent (BTT)" which I received 2 days ago, it has a button "READ MORE" and url starting with "https://track2.cex.io/wf/click?upn=1ew9NkmgDTkNj6xDOhyZyBlTmxUKL1TYrSdt6qz-......" 
It looks suspicious to me. Last news received from Cex is about listing Tron and BTT on his exchange.
Can you check link on this big button? Is it going to the official website or somewhere else?
Yep, the email sent from "[email protected]" with a big button at the bottom: "Withdraw BSV"
https://i.imgur.com/veBz52y.png
https://i.imgur.com/veBz52y.png
Hello there,
@CEX Yesterday you're sending a reminder saying:
"The BSV storage fee comes into effect tomorrow, July 11!
Dear customer,
We kindly remind you that tomorrow, July 11, we will start deducting a storage fee of 0.01 BSV per day.
We recommend withdrawing your BSV funds from CEX.IO to an external wallet to avoid charges."
like a new type of fees all of a sudden! and guess what is next? the site "cex.io" becomes down right after that?
Sir... it's ok to have issues with the platform we understand technical issues, we know how difficult to deal with increased growth, but applying new type of fees then put everything down this won't make you attract new clients anyway. Good luck!
@CEX Yesterday you're sending a reminder saying:
"The BSV storage fee comes into effect tomorrow, July 11!
Dear customer,
We kindly remind you that tomorrow, July 11, we will start deducting a storage fee of 0.01 BSV per day.
We recommend withdrawing your BSV funds from CEX.IO to an external wallet to avoid charges."
like a new type of fees all of a sudden! and guess what is next? the site "cex.io" becomes down right after that?
Sir... it's ok to have issues with the platform we understand technical issues, we know how difficult to deal with increased growth, but applying new type of fees then put everything down this won't make you attract new clients anyway. Good luck!
You are talking about CEX.IO? https://cex.io/
Where you find this notice? Is it from CEX official email? I did not receive anything like that from there. Is it BSV listed on this exchange?
Hello there,
@CEX Yesterday you're sending a reminder saying:
"The BSV storage fee comes into effect tomorrow, July 11!
Dear customer,
We kindly remind you that tomorrow, July 11, we will start deducting a storage fee of 0.01 BSV per day.
We recommend withdrawing your BSV funds from CEX.IO to an external wallet to avoid charges."
like a new type of fees all of a sudden! and guess what is next? the site "cex.io" becomes down right after that?
Sir... it's ok to have issues with the platform we understand technical issues, we know how difficult to deal with increased growth, but applying new type of fees then put everything down this won't make you attract new clients anyway. Good luck!
@CEX Yesterday you're sending a reminder saying:
"The BSV storage fee comes into effect tomorrow, July 11!
Dear customer,
We kindly remind you that tomorrow, July 11, we will start deducting a storage fee of 0.01 BSV per day.
We recommend withdrawing your BSV funds from CEX.IO to an external wallet to avoid charges."
like a new type of fees all of a sudden! and guess what is next? the site "cex.io" becomes down right after that?
Sir... it's ok to have issues with the platform we understand technical issues, we know how difficult to deal with increased growth, but applying new type of fees then put everything down this won't make you attract new clients anyway. Good luck!
We would like to remind once again that CEX.IO is not a scam and we are just facing temporary issues associated with the increased growth to which we appeared to be unprepared.
As soon as the complicated situation comes to an end and we deal with every single issue that was reported by the users, we will make our best to ensure that such situation will not appear again in the future.
We understand that dealing with the money of our users requires from us to take the responsibility. Still, not every time everything depends solely on us. There are sometimes the external factors we are unable to overcome.
Unfortunately, it comes at the expense to our customers, and we are constantly looking for the ways to ensure faster processing of payments and flawless working of the platform.
We understand the concerns our users have with the money, and we are doing everything possible to ensure they receive their money. Many of the users have already had a chance to ensure that we are doing our job. In this situation, we ask for your patience as it will help us to concentrate on the issues that need to be resolved.
We are grateful for your understanding and staying with us through this complicated period.
As soon as the complicated situation comes to an end and we deal with every single issue that was reported by the users, we will make our best to ensure that such situation will not appear again in the future.
We understand that dealing with the money of our users requires from us to take the responsibility. Still, not every time everything depends solely on us. There are sometimes the external factors we are unable to overcome.
Unfortunately, it comes at the expense to our customers, and we are constantly looking for the ways to ensure faster processing of payments and flawless working of the platform.
We understand the concerns our users have with the money, and we are doing everything possible to ensure they receive their money. Many of the users have already had a chance to ensure that we are doing our job. In this situation, we ask for your patience as it will help us to concentrate on the issues that need to be resolved.
We are grateful for your understanding and staying with us through this complicated period.
CEX.IO "the exchange you can trust" - what bullshit! From this webpage:
https://web.archive.org/web/20141007172712/https://mining.cex.io/cloud-mining
"We also guarantee a stable hash-rate of the mining equipment. Even in rare cases, when problems with the GHS occur, CEX.IO takes the obligation to reimburse all losses within 24 hours."
From a recent email from your support:
"According to article 18.1 of the CEX.IO’s Terms of Use (https://cex.io/terms) all Services
are provided “AS IS”, without guarantees of any kind, either expressed or implied.
Also, we should kindly remind you that pursue article 5.4 of the CEX.IO’s Terms of Use
CEX.IO is not responsible for any damages, loss of profit, loss of revenue, loss of business,
loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered is
caused by a breach of the Terms of Use by CEX.IO."
You are a bunch of thieves and barefaced liars. How can it be "as is" when you shut down the scheme yourselves - Does that not fall under "...the loss suffered is caused by a breach of the Terms of Use by CEX.IO."
You took 8 Bitcoins from me to do mining, shortly after you stopped the scheme calling it a 'temporary pause', 5 years on you are trying to wash your hands of this SCAM by delisting GHS and offer 0.01513969 BTC as compensation. Personally, I think you were running a Ponzi scheme.
You are so full of shit, like the other user said, we are sick of hearing your story.
You should be shut down and sent to prison.
Yes cex.io (@cex_io) is scamming us all. Stay out. It goes very fine for a while, but when you start trading for more than $10.000 (or so) they want to know your source of income, salary information and other private stuff that NO LAW says is necessary for running their (shit) exchange.
http://rimbit.dk/thread-1029.html
And read some reviews here https://www.trustpilot.com/review/cex.io
http://rimbit.dk/thread-1029.html
Dear cbreum,
Thank you for commenting.
Let me kindly inform you that compliance and following regulators rules allow our customers to use our services worldwide and enjoy a safe trading environment and a wide range of payment options.
As we are do strive to provide the best quality services to our users we must follow local and international regulations.
You can check which organisations certificated us here:
https://cex.io/legal-security
The certificates you may see there can serve you as a proof of our legitimacy, and assure our solidity as a company.
Also, please, rest assured that AML/KYC policy concerns to all CEX.IO users with no exception, every customer pass the AML/KYC check on some point during their activity in our platform.
CEX.IO has a long reputation for embracing regulation and ensuring that integrity is preserved in the cryptocurrency marketplace. We seek to bring the future of financial transactions to our customers in a safe, regulated and efficient manner and this procedure plays a key role in this mission.
It is fair to point out that by all the means we are willing to provide you with the step-by-step assistance and help you pass the AML/KYC procedure smoothly.
If you have any questions, we would be glad to assist you.
My small amount of 0.34 BTC has been stolen from my CEX.IO account . Funny thing that was able to login , see 0 BTC and then get message the password is incorrect. Since than the account is locked as I reported to support as I didn't see my BTC. They asked for my picture and documents to unlock account and as soon the requested provide - no answer from support. my user ID up109999269. Incredible for 2 years of usage I was trying to not keep crypto and one day before the pump I left on account the BTC disappeared . Small amount but the actions they done are unbelievable to act like this .
Avoid them colleagues !!!
Avoid them colleagues !!!
Dear mishellp,
Thank you for taking your time and posting a comment here.
First and foremost, we would like to emphasize that CEX.IO is a legit and licensed company. We can assure you, that any scam actions from us are completely excluded.
Please get acquainted with our Legal and Security information here: https://cex.io/legal-security
As for your request to our support, we are sorry that it took some time for you to get a response. However, we were notified by the relevant team that they have already provided you with a reply and advised regarding further actions to be taken. Thus we kindly advise you to continue communication in that ticket.
You may rest assured that the concerned team will spare no effort to help you in your situation and your cooperation is extremely important here.
We highly appreciate your understanding.
Please note that in case of any other questions, you may always feel free to contact us via our main channel - email [email protected] or Help Centre with the direct link https://support.cex.io/hc/en-us/requests/new
My small amount of 0.34 BTC has been stolen from my CEX.IO account . Funny thing that was able to login , see 0 BTC and then get message the password is incorrect. Since than the account is locked as I reported to support as I didn't see my BTC. They asked for my picture and documents to unlock account and as soon the requested provide - no answer from support. my user ID up109999269. Incredible for 2 years of usage I was trying to not keep crypto and one day before the pump I left on account the BTC disappeared . Small amount but the actions they done are unbelievable to act like this .
Avoid them colleagues !!!
Avoid them colleagues !!!
We would like to remind once again that CEX.IO is not a scam and we are just facing temporary issues associated with the increased growth to which we appeared to be unprepared.
As soon as the complicated situation comes to an end and we deal with every single issue that was reported by the users, we will make our best to ensure that such situation will not appear again in the future.
We understand that dealing with the money of our users requires from us to take the responsibility. Still, not every time everything depends solely on us. There are sometimes the external factors we are unable to overcome.
Unfortunately, it comes at the expense to our customers, and we are constantly looking for the ways to ensure faster processing of payments and flawless working of the platform.
We understand the concerns our users have with the money, and we are doing everything possible to ensure they receive their money. Many of the users have already had a chance to ensure that we are doing our job. In this situation, we ask for your patience as it will help us to concentrate on the issues that need to be resolved.
We are grateful for your understanding and staying with us through this complicated period.
As soon as the complicated situation comes to an end and we deal with every single issue that was reported by the users, we will make our best to ensure that such situation will not appear again in the future.
We understand that dealing with the money of our users requires from us to take the responsibility. Still, not every time everything depends solely on us. There are sometimes the external factors we are unable to overcome.
Unfortunately, it comes at the expense to our customers, and we are constantly looking for the ways to ensure faster processing of payments and flawless working of the platform.
We understand the concerns our users have with the money, and we are doing everything possible to ensure they receive their money. Many of the users have already had a chance to ensure that we are doing our job. In this situation, we ask for your patience as it will help us to concentrate on the issues that need to be resolved.
We are grateful for your understanding and staying with us through this complicated period.
CEX.IO "the exchange you can trust" - what bullshit! From this webpage:
https://web.archive.org/web/20141007172712/https://mining.cex.io/cloud-mining
"We also guarantee a stable hash-rate of the mining equipment. Even in rare cases, when problems with the GHS occur, CEX.IO takes the obligation to reimburse all losses within 24 hours."
From a recent email from your support:
"According to article 18.1 of the CEX.IO’s Terms of Use (https://cex.io/terms) all Services
are provided “AS IS”, without guarantees of any kind, either expressed or implied.
Also, we should kindly remind you that pursue article 5.4 of the CEX.IO’s Terms of Use
CEX.IO is not responsible for any damages, loss of profit, loss of revenue, loss of business,
loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered is
caused by a breach of the Terms of Use by CEX.IO."
You are a bunch of thieves and barefaced liars. How can it be "as is" when you shut down the scheme yourselves - Does that not fall under "...the loss suffered is caused by a breach of the Terms of Use by CEX.IO."
You took 8 Bitcoins from me to do mining, shortly after you stopped the scheme calling it a 'temporary pause', 5 years on you are trying to wash your hands of this SCAM by delisting GHS and offer 0.01513969 BTC as compensation. Personally, I think you were running a Ponzi scheme.
You are so full of shit, like the other user said, we are sick of hearing your story.
You should be shut down and sent to prison.
Yes cex.io (@cex_io) is scamming us all. Stay out. It goes very fine for a while, but when you start trading for more than $10.000 (or so) they want to know your source of income, salary information and other private stuff that NO LAW says is necessary for running their (shit) exchange.
http://rimbit.dk/thread-1029.html
And read some reviews here https://www.trustpilot.com/review/cex.io
http://rimbit.dk/thread-1029.html
Unfortunately, we must acknowledge that CEX stole our money. It's time to send a lawsuit against CEX. I will create a list of CEX debts and pass it to a law office in the UK. It is very important to publicize the CEX case in the social media so that other users do not lose their money. Personally, I will collect materials and send them to several large traditional media, I have personal contact with the Polish biggest newspaper and radio station. We are looking for people from Ukraine who will coordinate a court case in Ukraine against the Ukrainian company CEX and personally against its CEO Oleksandr Lutskevych, and someone from the UK who has contacts in local media and will want to set up a CEX case on our behalf. You have to organize and run a procedure to cut off this company from our money. Please send the following data to the email address: [email protected]
1. Name and Surname
2. Date and amount of the deposit / withdrawal
3. cex account ID, deposit / withdrawal method
4. Please attach screenshots with a visible CEX account ID number and the amount of the deposit that has not been credited to the cex account or a visible withdrawal from the CEX account that has not been credited to your bank account (Payments tab).
The data will be used only to start a lawsuit in the UK and Ukraine, and to block their accounts in Poland and Germany which I noted during correspondence with other users.
I will also write to the reddit administration, bitcointalk, trustpilot and several smaller websites for a warning on the main page in the CEX case and link to this post.
TELEGRAM CHANNEL FOR PEOPLES WHO LOST MONEY WITH CEX: https://t.me/joinchat/AAAAAEYg2eIeIvLiWdTwGQ
Facebook group: https://www.facebook.com/groups/142148616441271/?notif_id=1516392798070901¬if_t=group_r2j_approved
1. Name and Surname
2. Date and amount of the deposit / withdrawal
3. cex account ID, deposit / withdrawal method
4. Please attach screenshots with a visible CEX account ID number and the amount of the deposit that has not been credited to the cex account or a visible withdrawal from the CEX account that has not been credited to your bank account (Payments tab).
The data will be used only to start a lawsuit in the UK and Ukraine, and to block their accounts in Poland and Germany which I noted during correspondence with other users.
I will also write to the reddit administration, bitcointalk, trustpilot and several smaller websites for a warning on the main page in the CEX case and link to this post.
TELEGRAM CHANNEL FOR PEOPLES WHO LOST MONEY WITH CEX: https://t.me/joinchat/AAAAAEYg2eIeIvLiWdTwGQ
Facebook group: https://www.facebook.com/groups/142148616441271/?notif_id=1516392798070901¬if_t=group_r2j_approved
Yes you are right. They also want your Salery information after a while. There is NO LAW that states they need that information. Freaking stupid cex.io. Stay the hell out.
I withdraw ALL my coins the moments they start asking for salary information. (Name of gf/wife, penis size is the next they want to know)
http://rimbit.dk/thread-1029.html
We would like to remind once again that CEX.IO is not a scam and we are just facing temporary issues associated with the increased growth to which we appeared to be unprepared.
As soon as the complicated situation comes to an end and we deal with every single issue that was reported by the users, we will make our best to ensure that such situation will not appear again in the future.
We understand that dealing with the money of our users requires from us to take the responsibility. Still, not every time everything depends solely on us. There are sometimes the external factors we are unable to overcome.
Unfortunately, it comes at the expense to our customers, and we are constantly looking for the ways to ensure faster processing of payments and flawless working of the platform.
We understand the concerns our users have with the money, and we are doing everything possible to ensure they receive their money. Many of the users have already had a chance to ensure that we are doing our job. In this situation, we ask for your patience as it will help us to concentrate on the issues that need to be resolved.
We are grateful for your understanding and staying with us through this complicated period.
As soon as the complicated situation comes to an end and we deal with every single issue that was reported by the users, we will make our best to ensure that such situation will not appear again in the future.
We understand that dealing with the money of our users requires from us to take the responsibility. Still, not every time everything depends solely on us. There are sometimes the external factors we are unable to overcome.
Unfortunately, it comes at the expense to our customers, and we are constantly looking for the ways to ensure faster processing of payments and flawless working of the platform.
We understand the concerns our users have with the money, and we are doing everything possible to ensure they receive their money. Many of the users have already had a chance to ensure that we are doing our job. In this situation, we ask for your patience as it will help us to concentrate on the issues that need to be resolved.
We are grateful for your understanding and staying with us through this complicated period.
CEX.IO "the exchange you can trust" - what bullshit! From this webpage:
https://web.archive.org/web/20141007172712/https://mining.cex.io/cloud-mining
"We also guarantee a stable hash-rate of the mining equipment. Even in rare cases, when problems with the GHS occur, CEX.IO takes the obligation to reimburse all losses within 24 hours."
From a recent email from your support:
"According to article 18.1 of the CEX.IO’s Terms of Use (https://cex.io/terms) all Services
are provided “AS IS”, without guarantees of any kind, either expressed or implied.
Also, we should kindly remind you that pursue article 5.4 of the CEX.IO’s Terms of Use
CEX.IO is not responsible for any damages, loss of profit, loss of revenue, loss of business,
loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered is
caused by a breach of the Terms of Use by CEX.IO."
You are a bunch of thieves and barefaced liars. How can it be "as is" when you shut down the scheme yourselves - Does that not fall under "...the loss suffered is caused by a breach of the Terms of Use by CEX.IO."
You took 8 Bitcoins from me to do mining, shortly after you stopped the scheme calling it a 'temporary pause', 5 years on you are trying to wash your hands of this SCAM by delisting GHS and offer 0.01513969 BTC as compensation. Personally, I think you were running a Ponzi scheme.
You are so full of shit, like the other user said, we are sick of hearing your story.
You should be shut down and sent to prison.
My user id is: up121904032
Day 27.9.2018 I have sent 0.186 BTC to my CEX.IO wallet, since I wanted first to test them ( I was curious do CEX.IO lie since nobody like to get scammed) because I would invest more if CEX.IO were legit.
Next step was exchanging from BTC to USD in trade section, after that I added my Visa card, verified it and ofcourse account state was changed from basic to verified.
Same day 27.9.2018 I committed withdraw of $1000 to my linked Visa ($996 should have arrive and $4 is fee).
Today 30.9.2018 I STILL DIDN'T RECIEVED ANY MONEY wich I did withdraw to my linked card. CEX.IO is NOT RESPONDING on my tickets.
$208 has been left into my CEX.IO balance and I thought I should withdrawn those funds too. After committed withdrawn CEX.IO rejected with no reason at all.
I sent an message to customer service and I recieved trash reply.
All what I get is junk and trash replies like:
- "Thank you for contacting us. I will escalate this matter to the concerned department. The person in charge will get back to you in the nearest possible time for assistance. Your patience on this matter is greatly appreciated. Thank you for understanding. Best regards".
Now after recieving trash reply I committed again same withdraw with same amount of money $208 and funds were automatically approved wich is sketchy.
CEX.IO don't give a sh*t to solve customers problem, their customer service is real trash since CEX.IO stealing from their customers wich is proved by MINE and other customer situations with them.
If I lie those people wich explaining their own problems with CEX.IO are not lying, CEX.IO is goddamn SCAM.
What CEX.IO is trying is to SCAM then if someone is reporting CEX.IO then CEX.IO would refund the customer but only the customer wich committed report
Scam situations & reports by customers:
- https://www.reddit.com/r/cexio/comments/7z35m8/is_cexio_scam/
- https://www.reddit.com/r/cexio/comments/7o3rn3/scammed_by_cexio/
- https://www.reddit.com/r/cexio/comments/6v40s3/this_whole_cexio_is_a_scamsituation/
- https://www.reddit.com/r/Bitcoin/comments/8nddci/scam_from_cexio/
- https://bitcointalksearch.org/topic/is-cexio-a-scam-2181158
- https://bitcointalksearch.org/topic/cexio-scam-alert-2797855
- https://bitcointalksearch.org/topic/cexio-scam-beware-filing-a-complaint-2756135
- https://bitcointalksearch.org/topic/is-cexio-a-scam-bank-withdrawal-never-arrives-2726508
What else I can say, CEX.IO is recuriting BOTS and their strategy to create new threads with next names and smilar like that:
- PROOF CEX.IO is legit
- PROOF CEX.IO are not scam
- PROOF CEX.IO refunded me
All this can be seen on the link down below:
- https://bitcointalksearch.org/topic/alert-cexio-is-not-scam-or-fraud-100-i-can-guarantee-from-my-own-exp-2331480
CEX.IO is trying to boost their own reputation, those profiles lies over the internet forums, CEX.IO are creating youtube videos and CEX.IO lie on those videos:
- CEX.IO is great
- CEX.IO is not a fraud
- CEX.IO is legit
- CEX.IO is not scam
Everyone of us who had any experience with CEX.IO know is trash on earth since much people got burned by CEX.IO.
Here you can see history of my funds:
- https://imgur.com/a/ykuE0yz
I even commented on YouTube videos about my payment status and what happend is funny actually.
I've been blocked by those uploaders of videos where I left the comment and warned via PM.
I'm giving you an advice as to my son, NEVER use CEX.IO for anything, CEX.IO are SCAM and only a SCAM, CEX.IO will try to feed you with low fees for CC or no fees at all for bank transfers (SEPA).
And as we know for their scamming, CEX.IO will probably as sh*t-trash human counter-use your documentations wich you've sent for verifcation proposes for their criminal proposes (Fraud).
God bless you who got scammed like me and we will get them, day by day we are closer to them, at least if we don't FATE and KARMA will do their job for them.
Sincerely Mihajlo R from Serbia wich has been SCAMMED from CEX.IO for $1208 while withdawing funds to linked card.
Day 27.9.2018 I have sent 0.186 BTC to my CEX.IO wallet, since I wanted first to test them ( I was curious do CEX.IO lie since nobody like to get scammed) because I would invest more if CEX.IO were legit.
Next step was exchanging from BTC to USD in trade section, after that I added my Visa card, verified it and ofcourse account state was changed from basic to verified.
Same day 27.9.2018 I committed withdraw of $1000 to my linked Visa ($996 should have arrive and $4 is fee).
Today 30.9.2018 I STILL DIDN'T RECIEVED ANY MONEY wich I did withdraw to my linked card. CEX.IO is NOT RESPONDING on my tickets.
$208 has been left into my CEX.IO balance and I thought I should withdrawn those funds too. After committed withdrawn CEX.IO rejected with no reason at all.
I sent an message to customer service and I recieved trash reply.
All what I get is junk and trash replies like:
- "Thank you for contacting us. I will escalate this matter to the concerned department. The person in charge will get back to you in the nearest possible time for assistance. Your patience on this matter is greatly appreciated. Thank you for understanding. Best regards".
Now after recieving trash reply I committed again same withdraw with same amount of money $208 and funds were automatically approved wich is sketchy.
CEX.IO don't give a sh*t to solve customers problem, their customer service is real trash since CEX.IO stealing from their customers wich is proved by MINE and other customer situations with them.
If I lie those people wich explaining their own problems with CEX.IO are not lying, CEX.IO is goddamn SCAM.
What CEX.IO is trying is to SCAM then if someone is reporting CEX.IO then CEX.IO would refund the customer but only the customer wich committed report
Scam situations & reports by customers:
- https://www.reddit.com/r/cexio/comments/7z35m8/is_cexio_scam/
- https://www.reddit.com/r/cexio/comments/7o3rn3/scammed_by_cexio/
- https://www.reddit.com/r/cexio/comments/6v40s3/this_whole_cexio_is_a_scamsituation/
- https://www.reddit.com/r/Bitcoin/comments/8nddci/scam_from_cexio/
- https://bitcointalksearch.org/topic/is-cexio-a-scam-2181158
- https://bitcointalksearch.org/topic/cexio-scam-alert-2797855
- https://bitcointalksearch.org/topic/cexio-scam-beware-filing-a-complaint-2756135
- https://bitcointalksearch.org/topic/is-cexio-a-scam-bank-withdrawal-never-arrives-2726508
What else I can say, CEX.IO is recuriting BOTS and their strategy to create new threads with next names and smilar like that:
- PROOF CEX.IO is legit
- PROOF CEX.IO are not scam
- PROOF CEX.IO refunded me
All this can be seen on the link down below:
- https://bitcointalksearch.org/topic/alert-cexio-is-not-scam-or-fraud-100-i-can-guarantee-from-my-own-exp-2331480
CEX.IO is trying to boost their own reputation, those profiles lies over the internet forums, CEX.IO are creating youtube videos and CEX.IO lie on those videos:
- CEX.IO is great
- CEX.IO is not a fraud
- CEX.IO is legit
- CEX.IO is not scam
Everyone of us who had any experience with CEX.IO know is trash on earth since much people got burned by CEX.IO.
Here you can see history of my funds:
- https://imgur.com/a/ykuE0yz
I even commented on YouTube videos about my payment status and what happend is funny actually.
I've been blocked by those uploaders of videos where I left the comment and warned via PM.
I'm giving you an advice as to my son, NEVER use CEX.IO for anything, CEX.IO are SCAM and only a SCAM, CEX.IO will try to feed you with low fees for CC or no fees at all for bank transfers (SEPA).
And as we know for their scamming, CEX.IO will probably as sh*t-trash human counter-use your documentations wich you've sent for verifcation proposes for their criminal proposes (Fraud).
God bless you who got scammed like me and we will get them, day by day we are closer to them, at least if we don't FATE and KARMA will do their job for them.
Sincerely Mihajlo R from Serbia wich has been SCAMMED from CEX.IO for $1208 while withdawing funds to linked card.
Dear boxero,
We are sorry that you had an unpleasant experience with our platform and we will try to help you.
As you have mentioned, your transaction was initiated on the 27.9.2018 and it was successfully processed from our side. You will receive your payment, once it will be handled by a banking system. As you were informed by our customer support, card withdrawal may take up to 3 banking days and we want to highlight that weekends are not considered as a banking day.
Regarding your withdrawal of 208 USD. First attempt was declined but you have successfully withdrawn the rest of your funds on the next day.
We have located your ticket and as we can see, your case was forwarded to another team because your case needed additional attention from another department, and your request was escalated, processed and replied.
We value all of our customers and do our best in order to help them and we would like to emphasize that we are not any kind of scam, we are an official and legit company, based in the UK with all necessary licenses and certificates that can be checked by the following link:
https://cex.io/legal-security
Please be informed that we cannot discuss cases of our other users with third parties, but you can be confident that all mentioned issues were processed accordingly and we never ignored queries from our customers.
We kindly ask you to wait some more time, we are sure that you will receive your transfer soon.
Feel free to contact us in case of questions.
My user id is: up121904032
Day 27.9.2018 I have sent 0.186 BTC to my CEX.IO wallet, since I wanted first to test them ( I was curious do CEX.IO lie since nobody like to get scammed) because I would invest more if CEX.IO were legit.
Next step was exchanging from BTC to USD in trade section, after that I added my Visa card, verified it and ofcourse account state was changed from basic to verified.
Same day 27.9.2018 I committed withdraw of $1000 to my linked Visa ($996 should have arrive and $4 is fee).
Today 30.9.2018 I STILL DIDN'T RECIEVED ANY MONEY wich I did withdraw to my linked card. CEX.IO is NOT RESPONDING on my tickets.
$208 has been left into my CEX.IO balance and I thought I should withdrawn those funds too. After committed withdrawn CEX.IO rejected with no reason at all.
I sent an message to customer service and I recieved trash reply.
All what I get is junk and trash replies like:
- "Thank you for contacting us. I will escalate this matter to the concerned department. The person in charge will get back to you in the nearest possible time for assistance. Your patience on this matter is greatly appreciated. Thank you for understanding. Best regards".
Now after recieving trash reply I committed again same withdraw with same amount of money $208 and funds were automatically approved wich is sketchy.
CEX.IO don't give a sh*t to solve customers problem, their customer service is real trash since CEX.IO stealing from their customers wich is proved by MINE and other customer situations with them.
If I lie those people wich explaining their own problems with CEX.IO are not lying, CEX.IO is goddamn SCAM.
What CEX.IO is trying is to SCAM then if someone is reporting CEX.IO then CEX.IO would refund the customer but only the customer wich committed report
Scam situations & reports by customers:
- https://www.reddit.com/r/cexio/comments/7z35m8/is_cexio_scam/
- https://www.reddit.com/r/cexio/comments/7o3rn3/scammed_by_cexio/
- https://www.reddit.com/r/cexio/comments/6v40s3/this_whole_cexio_is_a_scamsituation/
- https://www.reddit.com/r/Bitcoin/comments/8nddci/scam_from_cexio/
- https://bitcointalksearch.org/topic/is-cexio-a-scam-2181158
- https://bitcointalksearch.org/topic/cexio-scam-alert-2797855
- https://bitcointalksearch.org/topic/cexio-scam-beware-filing-a-complaint-2756135
- https://bitcointalksearch.org/topic/is-cexio-a-scam-bank-withdrawal-never-arrives-2726508
What else I can say, CEX.IO is recuriting BOTS and their strategy to create new threads with next names and smilar like that:
- PROOF CEX.IO is legit
- PROOF CEX.IO are not scam
- PROOF CEX.IO refunded me
All this can be seen on the link down below:
- https://bitcointalksearch.org/topic/alert-cexio-is-not-scam-or-fraud-100-i-can-guarantee-from-my-own-exp-2331480
CEX.IO is trying to boost their own reputation, those profiles lies over the internet forums, CEX.IO are creating youtube videos and CEX.IO lie on those videos:
- CEX.IO is great
- CEX.IO is not a fraud
- CEX.IO is legit
- CEX.IO is not scam
Everyone of us who had any experience with CEX.IO know is trash on earth since much people got burned by CEX.IO.
Here you can see history of my funds:
- https://imgur.com/a/ykuE0yz
I even commented on YouTube videos about my payment status and what happend is funny actually.
I've been blocked by those uploaders of videos where I left the comment and warned via PM.
I'm giving you an advice as to my son, NEVER use CEX.IO for anything, CEX.IO are SCAM and only a SCAM, CEX.IO will try to feed you with low fees for CC or no fees at all for bank transfers (SEPA).
And as we know for their scamming, CEX.IO will probably as sh*t-trash human counter-use your documentations wich you've sent for verifcation proposes for their criminal proposes (Fraud).
God bless you who got scammed like me and we will get them, day by day we are closer to them, at least if we don't FATE and KARMA will do their job for them.
Sincerely Mihajlo R from Serbia wich has been SCAMMED from CEX.IO for $1208 while withdawing funds to linked card.
Day 27.9.2018 I have sent 0.186 BTC to my CEX.IO wallet, since I wanted first to test them ( I was curious do CEX.IO lie since nobody like to get scammed) because I would invest more if CEX.IO were legit.
Next step was exchanging from BTC to USD in trade section, after that I added my Visa card, verified it and ofcourse account state was changed from basic to verified.
Same day 27.9.2018 I committed withdraw of $1000 to my linked Visa ($996 should have arrive and $4 is fee).
Today 30.9.2018 I STILL DIDN'T RECIEVED ANY MONEY wich I did withdraw to my linked card. CEX.IO is NOT RESPONDING on my tickets.
$208 has been left into my CEX.IO balance and I thought I should withdrawn those funds too. After committed withdrawn CEX.IO rejected with no reason at all.
I sent an message to customer service and I recieved trash reply.
All what I get is junk and trash replies like:
- "Thank you for contacting us. I will escalate this matter to the concerned department. The person in charge will get back to you in the nearest possible time for assistance. Your patience on this matter is greatly appreciated. Thank you for understanding. Best regards".
Now after recieving trash reply I committed again same withdraw with same amount of money $208 and funds were automatically approved wich is sketchy.
CEX.IO don't give a sh*t to solve customers problem, their customer service is real trash since CEX.IO stealing from their customers wich is proved by MINE and other customer situations with them.
If I lie those people wich explaining their own problems with CEX.IO are not lying, CEX.IO is goddamn SCAM.
What CEX.IO is trying is to SCAM then if someone is reporting CEX.IO then CEX.IO would refund the customer but only the customer wich committed report
Scam situations & reports by customers:
- https://www.reddit.com/r/cexio/comments/7z35m8/is_cexio_scam/
- https://www.reddit.com/r/cexio/comments/7o3rn3/scammed_by_cexio/
- https://www.reddit.com/r/cexio/comments/6v40s3/this_whole_cexio_is_a_scamsituation/
- https://www.reddit.com/r/Bitcoin/comments/8nddci/scam_from_cexio/
- https://bitcointalksearch.org/topic/is-cexio-a-scam-2181158
- https://bitcointalksearch.org/topic/cexio-scam-alert-2797855
- https://bitcointalksearch.org/topic/cexio-scam-beware-filing-a-complaint-2756135
- https://bitcointalksearch.org/topic/is-cexio-a-scam-bank-withdrawal-never-arrives-2726508
What else I can say, CEX.IO is recuriting BOTS and their strategy to create new threads with next names and smilar like that:
- PROOF CEX.IO is legit
- PROOF CEX.IO are not scam
- PROOF CEX.IO refunded me
All this can be seen on the link down below:
- https://bitcointalksearch.org/topic/alert-cexio-is-not-scam-or-fraud-100-i-can-guarantee-from-my-own-exp-2331480
CEX.IO is trying to boost their own reputation, those profiles lies over the internet forums, CEX.IO are creating youtube videos and CEX.IO lie on those videos:
- CEX.IO is great
- CEX.IO is not a fraud
- CEX.IO is legit
- CEX.IO is not scam
Everyone of us who had any experience with CEX.IO know is trash on earth since much people got burned by CEX.IO.
Here you can see history of my funds:
- https://imgur.com/a/ykuE0yz
I even commented on YouTube videos about my payment status and what happend is funny actually.
I've been blocked by those uploaders of videos where I left the comment and warned via PM.
I'm giving you an advice as to my son, NEVER use CEX.IO for anything, CEX.IO are SCAM and only a SCAM, CEX.IO will try to feed you with low fees for CC or no fees at all for bank transfers (SEPA).
And as we know for their scamming, CEX.IO will probably as sh*t-trash human counter-use your documentations wich you've sent for verifcation proposes for their criminal proposes (Fraud).
God bless you who got scammed like me and we will get them, day by day we are closer to them, at least if we don't FATE and KARMA will do their job for them.
Sincerely Mihajlo R from Serbia wich has been SCAMMED from CEX.IO for $1208 while withdawing funds to linked card.
On 13 January 2018, I bankwired US$10,000 to CEX. CEX rejected the bankwire and told they would refund my amount.
Till 17 April, over 90 days, the amount has not been credited.
Despite several followups with CEX, they have not provided any proof of attempt to transfer my money. Everytime they have responded with "please be patient", "our Finance Department is working on this" or "the issue will be escalated".
My bank in the UAE told me that CEX's bank in Poland has confirmed that CEX account is blocked due to prosecution. To me it's irrelevant. All I need is my $10,000 back in my account.
Your assistance is highly appreciated.
up108984857
Till 17 April, over 90 days, the amount has not been credited.
Despite several followups with CEX, they have not provided any proof of attempt to transfer my money. Everytime they have responded with "please be patient", "our Finance Department is working on this" or "the issue will be escalated".
My bank in the UAE told me that CEX's bank in Poland has confirmed that CEX account is blocked due to prosecution. To me it's irrelevant. All I need is my $10,000 back in my account.
Your assistance is highly appreciated.
up108984857
Dear GeneralJarmen,
We are glad to inform you that your deposit has been successfully refunded back to your bank account.
Please accept our apologies for such a delay in resolving the issue and for all the inconveniences caused.
Should you need any further assistance, please feel free to contact us.
They stole 5k of my money! I've emailed [email protected] in attempt to get in contact with you guys!
I've provided them with confirmation numbers, mt103 forum and references numbers on the wire..etc; yet they still will not give me my money!
I've provided them with confirmation numbers, mt103 forum and references numbers on the wire..etc; yet they still will not give me my money!
Dear Maxell303,
Thank you for your comment.
We are sorry to hear that you are experiencing such difficulties and would be happy to assist you. In order to help you we kindly ask you to provide us with your user ID or ticket number, so we can investigate your case.
We are looking forward to hearing from you soon.
Jump to: