Chips.gg - Scammed around ~1500 USDT

bachezy

jr. member

Activity: 63

Merit: 1

Quote from: Findingnemo on November 20, 2024, 12:39:00 PM

The scenario doesn't look complete, why would a casino ban users without any explanation?

Did you check, the country you're residing isn't having any restrictions for Gambling in general?

The casino has active account so let's wait for their response to have the other side of this story but casino should state whatever the reason for banning account if the account is in use for a while and suddenly got banned.

I'm allowed to gamble in this specific casino on my country.
About the reason for the ban I'm also waiting for proof regarding the "sportsbook abuse"

Findingnemo

hero member

Activity: 2366

Merit: 793

Bitcoin = Financial freedom

The scenario doesn't look complete, why would a casino ban users without any explanation?

Did you check, the country you're residing isn't having any restrictions for Gambling in general?

The casino has active account so let's wait for their response to have the other side of this story but casino should state whatever the reason for banning account if the account is in use for a while and suddenly got banned.

bachezy

jr. member

Activity: 63

Merit: 1

Quote from: Mahdirakib on November 20, 2024, 12:15:49 PM

All the sportsbook with Betby odds provider is identical. You should have avoided Chips.gg if your account was limited on a different sportsbook where the odds provider was same. It is pretty clear that the decision has come from the odds provider to block your account. And Chips.gg team have decided to withhold all your funds, including the deposit (according to terms 13.1 from 'PM/Chat logs'). They should have allowed you to withdraw your deposited funds.

I made a withdrawal for 500 USDT 3 days ago, I'm still 100% I've made more deposits than withdrawals so they should refund my deposits if they have go by their terms.
As for the sportsbook thing, 80% of the casinos use Betby nowadays and only a little percentage of those have shady practices. I still have activate Betby accounts as of now.

bachezy

jr. member

Activity: 63

Merit: 1

Quote from: JeromeTash on November 20, 2024, 12:15:38 PM

Quote from: bachezy on November 20, 2024, 10:53:38 AM

Yes I had many problems with other casinos here before, turns out most of them were scammers and got red flag afterwards (ex: coinplay, ole777, 1xbit).

As of Betby (the provider) flagging me, I find quite hard since I still have active accounts on other sites, but I don't doubt it tbh.

I appreciate your help

Have you been able to make withdrawals from those other active accounts as well? The only way of finding out if the provider flagged you if you win and attempt to withdraw.
But you deserve an explanation from them on which terms of services exactly you breached. Insist on them telling whether it was something to do with multi accounting, betting patterns, VPN usage etc.

Yes with active withdrawals being done.

I've contact them via email regarding the specifics for the ban, I'm waiting for the reason

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Quote from: bachezy on November 20, 2024, 10:29:38 AM

I don't do "arbitrage betting" but similar casinos using the same sportsbook provider (betby) are also throwing accusations and banning/reducing my stake me for "value betting" which is a ridiculous accusation, basically implying if I beat their sportsbook I'm breaking ToS.

All the sportsbook with Betby odds provider is identical. You should have avoided Chips.gg if your account was limited on a different sportsbook where the odds provider was same. It is pretty clear that the decision has come from the odds provider to block your account. And Chips.gg team have decided to withhold all your funds, including the deposit (according to terms 13.1 from 'PM/Chat logs'). They should have allowed you to withdraw your deposited funds.

JeromeTash

legendary

Activity: 2338

Merit: 1261

Heisenberg

Quote from: bachezy on November 20, 2024, 10:53:38 AM

Yes I had many problems with other casinos here before, turns out most of them were scammers and got red flag afterwards (ex: coinplay, ole777, 1xbit).

As of Betby (the provider) flagging me, I find quite hard since I still have active accounts on other sites, but I don't doubt it tbh.

I appreciate your help

Have you been able to make withdrawals from those other active accounts as well? The only way of finding out if the provider flagged you if you win and attempt to withdraw.
But you deserve an explanation from them on which terms of services exactly you breached. Insist on them telling whether it was something to do with multi accounting, betting patterns, VPN usage etc.

bachezy

jr. member

Activity: 63

Merit: 1

Quote from: holydarkness on November 20, 2024, 10:47:36 AM

Did they provide any further explanation of the exact point of their ToS you violated and/or the reason behind the ban other than those shown on the screenshot that they have the right to ban you wen they detect a violation?

IIRC you have other cases with other casinos before, though I'll need a refresher course on what were they about. However, if you're limited amd/or has a previous issue with the provider that's also on chips, like you mentioned above, there is a big chance it was the provider who flagged you and resulted in your account ban.

I'll try to reach chip's rep, see if they can explain the point on their ToS that you breached and lead us to this situation.

Hey,

The info I posted in the screenshot is all the info I got.

Yes I had many problems with other casinos here before, turns out most of them were scammers and got red flag afterwards (ex: coinplay, ole777, 1xbit).

As of Betby (the provider) flagging me, I find quite hard since I still have active accounts on other sites, but I don't doubt it tbh.

I appreciate your help

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: bachezy on November 20, 2024, 10:29:38 AM

Quote from: Eternad on November 20, 2024, 10:20:42 AM

Typically casino will allow withdrawal of your deposit before they ban your account. Seems like you commit violation of their ToS which is related to sportsbook. Probably you are involved with arbitrage bet and other techniques which the casino deemed not allowed to use in the casino.

Chips.gg is an established casino and well known in the forum. I doubt that they will do a selective scam by using fake accusations of ToS violation just to hold your balance.

Hello,

I don't do "arbitrage betting" but similar casinos using the same sportsbook provider (betby) are also throwing accusations and banning/reducing my stake me for "value betting" which is a ridiculous accusation, basically implying if I beat their sportsbook I'm breaking ToS.

Did they provide any further explanation of the exact point of their ToS you violated and/or the reason behind the ban other than those shown on the screenshot that they have the right to ban you wen they detect a violation?

IIRC you have other cases with other casinos before, though I'll need a refresher course on what were they about. However, if you're limited amd/or has a previous issue with the provider that's also on chips, like you mentioned above, there is a big chance it was the provider who flagged you and resulted in your account ban.

I'll try to reach chip's rep, see if they can explain the point on their ToS that you breached and lead us to this situation.

bachezy

jr. member

Activity: 63

Merit: 1

Quote from: Eternad on November 20, 2024, 10:20:42 AM

Typically casino will allow withdrawal of your deposit before they ban your account. Seems like you commit violation of their ToS which is related to sportsbook. Probably you are involved with arbitrage bet and other techniques which the casino deemed not allowed to use in the casino.

Chips.gg is an established casino and well known in the forum. I doubt that they will do a selective scam by using fake accusations of ToS violation just to hold your balance.

Hello,

I don't do "arbitrage betting" but similar casinos using the same sportsbook provider (betby) are also throwing accusations and banning/reducing my stake me for "value betting" which is a ridiculous accusation, basically implying if I beat their sportsbook I'm breaking ToS.

Eternad

hero member

Activity: 1400

Merit: 623

Typically casino will allow withdrawal of your deposit before they ban your account. Seems like you commit violation of their ToS which is related to sportsbook. Probably you are involved with arbitrage bet and other techniques which the casino deemed not allowed to use in the casino.

Chips.gg is an established casino and well known in the forum. I doubt that they will do a selective scam by using fake accusations of ToS violation just to hold your balance.

bachezy

jr. member

Activity: 63

Merit: 1

What happened: After playing on Chips's sportsbook for over a year, I wanted to make an withdrawal of a sum of my balance and it got denied, I contacted support and was promptly advised to do the KYC procedure, which I did immediately afterwards.

After successfully completing the KYC I went back to the cashier section to request an withdrawal, and I noticed I was logged out. Tried logging in and received a message stating that I was banned.

Scammers Profile Link: https://bitcointalksearch.org/user/chipsgg-2847454

Reference Link: https://bitcointalksearch.org/topic/chipsgg-1000-slots-live-casino-1-house-edge-dice-the-vault-5277365
Amount Scammed: ~1500 USDT
Payment Method: Crypto
Proof of Payment: https://imgur.com/a/fasgHyy
PM/Chat Logs: https://imgur.com/a/hJcxW4L
Additional Notes: https://imgur.com/a/plXanjf ID on website: zeferreira1337

Topic: Chips.gg - Scammed around ~1500 USDT (Read 57 times)