Chips.gg is an established casino and well known in the forum. I doubt that they will do a selective scam by using fake accusations of ToS violation just to hold your balance.
Hello,
I don't do "arbitrage betting" but similar casinos using the same sportsbook provider (betby) are also throwing accusations and banning/reducing my stake me for "value betting" which is a ridiculous accusation, basically implying if I beat their sportsbook I'm breaking ToS.
Did they provide any further explanation of the exact point of their ToS you violated and/or the reason behind the ban other than those shown on the screenshot that they have the right to ban you wen they detect a violation?
IIRC you have other cases with other casinos before, though I'll need a refresher course on what were they about. However, if you're limited amd/or has a previous issue with the provider that's also on chips, like you mentioned above, there is a big chance it was the provider who flagged you and resulted in your account ban.
I'll try to reach chip's rep, see if they can explain the point on their ToS that you breached and lead us to this situation.