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Topic: closed - page 38. (Read 164773 times)

newbie
Activity: 50
Merit: 0
October 25, 2013, 11:23:09 AM
Just got my credits. Thanks

Customer services need improvement, I will stick around
sr. member
Activity: 476
Merit: 250
Bytecoin: 8VofSsbQvTd8YwAcxiCcxrqZ9MnGPjaAQm
October 25, 2013, 11:22:38 AM
I would love to know if cash withdrawals and deposits will be available again at some point.
member
Activity: 78
Merit: 12
October 25, 2013, 09:18:26 AM
I just got my PPC credited too  Grin Grin
Good News : I Just got my 99 LTC credited in to my account.
newbie
Activity: 25
Merit: 0
October 25, 2013, 09:04:05 AM
Good News : I Just got my 99 LTC credited in to my account.
hero member
Activity: 516
Merit: 500
CAT.EX Exchange
October 25, 2013, 06:47:29 AM
Kumala will take care of the request. But it sometimes takes time.
legendary
Activity: 1792
Merit: 1008
/dev/null
October 25, 2013, 05:13:29 AM
Nice to hear that "customerservice" for vircurex does not give a f*ck, just like "customerservice" for cryptostocks. Either all income messages goes directly to spam folder, or to trash. Is some improvement in this case planned too? For example answering clients?

Hi, I have also been waiting around 3 days for confirmation of incoming transfers. No response to emails to [email protected]
both are maintained by Kumala, he will answer but dont ask me when (ie, hes not deleting them).
sr. member
Activity: 304
Merit: 250
October 25, 2013, 02:56:29 AM
Nice to hear that "customerservice" for vircurex does not give a f*ck, just like "customerservice" for cryptostocks. Either all income messages goes directly to spam folder, or to trash. Is some improvement in this case planned too? For example answering clients?

Hi, I have also been waiting around 3 days for confirmation of incoming transfers. No response to emails to [email protected]
hero member
Activity: 905
Merit: 1001
October 25, 2013, 02:46:51 AM
hm thats very strange. withdrawals seem to work fine. i have send 1 btc to my local wallet the days ago and got it very fast.
newbie
Activity: 27
Merit: 0
October 24, 2013, 10:11:24 PM
Hi, I have also been waiting around 3 days for confirmation of incoming transfers. No response to emails to [email protected]
newbie
Activity: 50
Merit: 0
October 24, 2013, 05:51:35 PM
Same here , deposit BTC .53 and 20 hours already Huh
legendary
Activity: 1666
Merit: 1000
October 24, 2013, 05:33:33 PM
I have sent 2 payments (one of 180,000 DVC and one of 145,000 DVC) to my Vircurex account, and both have just DISAPPEARED. Not a SINGLE confirmation. Just NOTHING happening. My wallet says that there are confirmations going through, but my Vircurex is getting no credit and says nothing is coming in.

I'm trying to buy the dragon, but I can't do that without Vircurex...

Here is my Vircurex address, it worked like a week ago:
1CqjSECeznGburyASi3igMaengMqR3VEjq
If they are "disappeared", this has nothing to do with vircurex. Take a look into the blockchain first.
full member
Activity: 196
Merit: 100
Google/YouTube
October 24, 2013, 05:19:42 PM
I have sent 2 payments (one of 180,000 DVC and one of 145,000 DVC) to my Vircurex account, and both have just DISAPPEARED. Not a SINGLE confirmation. Just NOTHING happening. My wallet says that there are confirmations going through, but my Vircurex is getting no credit and says nothing is coming in.

I'm trying to buy the dragon, but I can't do that without Vircurex...

Here is my Vircurex address, it worked like a week ago:
1CqjSECeznGburyASi3igMaengMqR3VEjq
legendary
Activity: 1666
Merit: 1000
October 24, 2013, 03:20:43 PM
We had the same symptoms some weeks ago. I don't think this is a serious problem, but somebody has to wake up the admin.
member
Activity: 113
Merit: 10
October 24, 2013, 11:49:45 AM
Same problem here, I have deposed 1 BTC yesterday which are still not credited.
I tried to contact them though there customer service email but no response at the moment ...
member
Activity: 88
Merit: 10
October 24, 2013, 09:53:50 AM
Same problem for me as well.  Deposited DVC yesterday and it still hasn't shown up after >70 confirmations.
full member
Activity: 149
Merit: 100
October 24, 2013, 09:46:27 AM
I sent 365 LTC into my vircurex deposit address about 16 hours ago.  No sign of it in Vircurex despite having over 300 confirmations.

I posted this on reddit to see if anyone else is having the same issues.  I'm glad I found this thread, this appears to be a very serious problem. 

http://www.reddit.com/r/Bitcoin/comments/1p4g9c/do_not_deposit_any_coins_into_vircurex_several/



member
Activity: 78
Merit: 12
October 24, 2013, 08:45:01 AM
Me too, deposited some PPC 20+ hours ago, but not shown on account!

 Sad Sad
same for me, sent some PPC, have transaction id, but nothing on my account  Huh
full member
Activity: 181
Merit: 100
October 24, 2013, 07:39:18 AM
same for me, sent some PPC, have transaction id, but nothing on my account  Huh
newbie
Activity: 25
Merit: 0
October 23, 2013, 11:15:51 PM
Today i deposted 99.1 LTC to my vircurex account, blockexplorer shows 99.1 balance http://explorer.litecoin.net/address/LX2TA6ELmpJVbckd6ahNzGXUmLPdSeNmBy but my vircurex account is showing nil.
sr. member
Activity: 304
Merit: 250
October 23, 2013, 03:17:45 AM
Hey, Kumala! Can you have a look at this thread? I believe you have seen the original question in another forum, "customer service" received it througn mail, but noone bother to answer it.
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