Yep, it's a shit sandwich alright. However, knowing that the money has already been spent on components, what exactly do you expect Steve to do? He certainly can't refund us all. Are you attempting to be a squeaky wheel?
I don't know what you mean by squeaky wheel.
I don't have an answer, that's why I'm asking the community: What are we supposed to do? If the majority voted for a refund on the Avalon chips, and the batch that my chips were in got a refund instead of chips, what do I do with my assembly order that is now useless? I can't just throw those BTC away.
"Squeaky wheel gets the grease." - It means the person that complains the loudest gets dealt with first, basically.
I must have misunderstood. It seemed like you were specifically pushing Steve to refund, since you were quoting the refund policy from his website.
All I'm saying is that there isn't money to refund everyone, so getting a refund is not a community solution.