Topic: Cloudbet scammed me for 1BTC - page 3. (Read 626 times)

@holydarkness
The OP admitted in his lcb.org complaint that he is a problem gambler, meaning he has a gambling addiction. But even without saying that, it's quite obvious based on his 1 BTC deposit on a crypto casino he knew nothing about at the time. Cloudbet got his email from some of their partners, perhaps sister casinos that he used in the past or some other service related to gambling. If he has a problem with gambling, I think it's fair to assume things like the Cloudbet case have happened before. 

Why it's important to me is because I can only assume they get your email address from two possible ways. One, you subscribed to their newsletter or signed up to their platform [which you denied] or, as Lucius assumed, leaked from anywhere [which, as the other one became less likely, then this one become more likely].

Problem is, it's not too far fetched to think that a leaked email which target such a specific market, a gambler, will come from a gambling database. I don't think a leaked database from Myer membership will expose you to this targeted marketing. So, quite possibly a gambling database, perhaps online gambling database, as I don't think an offline, brick and mortar, gambling "platform" will ask email address for your membership, thus, less likely to become the source of a leak.

But, and here's what the fuss is about, you told us that you've never been on crypto gambling platform before, and further, you also repetitively said that you've been permanently self-excluded from any gambling casino in Australia, these two for example ^[1][2]. So it should be impossible for you to sign up on online gambling platforms, correct? Unless... you use VPN or other ways to bypass your own self-exclusion?

edit: adding missing and incomplete sentence, marked with underline. This is what happen when I take a leak when writing about a leak.

I agree and I am unsure what the fuss is about with the email - they obviously got it from somewhere.

Lucius, I suffer from Anxiety and Panic Disorder and it’s not unlike me to look for “escapes” and lose focus of where I am and what I’m doing. I sent certified medical documents to LCB.org during my dispute to provide an understanding of my vulnerability. I never denied my lapse of judgement. However that doesn’t mean that I need to ignore the wrongdoings of the operator, especially when they blatantly lied over and over again to me.
This isn’t just about an  email I received, I also provided a screenshot of the chat support lying about their legality in australia, as well as screenshots of website content targeting Australians  that they have now taken down.

If I was wrong, Cloudbet would not have now restricted all Australian accounts following my complaint.

The e-mail address could have been leaked from anywhere, the question is how long has the OP been using it and where did he register with it? However, for me it is not so controversial with the e-mail address, but with the fact that the OP claims that he has never used an online casino before, and then he sent 1 BTC to one of them only because he received a promotional e-mail...

Personally, that's a lot of money, and I would never think of gambling with that amount, especially if it's something completely new to me.

I don't think I understand the complete situation here correctly. Allow me to rephrase, you've never play on any online casino ever before cloudbet send you the promotional emails that lead us to this situation right now? At all? So where do they get your email address?

Yes that’s correct

So you've never visited their website as well prior to the email, and you barely even know a crypto gambling platform existed prior to the promotion email arrived at your inbox?

.
I didnt sign up to anything, not from what I can remember.
It was unsolicited, I had no intention of betting with them or creating an account - I didn’t even know what crypto betting was or that it existed.


I didn’t say the examples you gave were good things. They destroy lives, just like gambling. However they are legal and heavily regulated so it’s an irrelevant point your making. Although legal doesn’t mean “good”, it still provides a safer platform than that of illegal, unregulated, offshore suppliers of these bad products you mention.

No I wouldn’t be complaining if they were legal. Reason being, that would mean they’d be regulated in Australia, complying with the advertising and responsible gambling protocols (e.g in australia they stop allowing deposits when your betting patterns take a shift or escalate) creating a safer environment.
I also wouldn’t run the risk of having winnings confiscated should I had won from my jurisdiction, the way it appears to have been with  Cloudbet.

I need a refresher course because there are several cases on my mind and I'm... not that interested to dig into your post to find what I'm looking for, so I'll just ask. How did you get those advertising email on the first place, again? Did you sign up for newsletter or something, or did they just send you an email out of the blue?

You lost your bets fair and square regardless of how you arrived and registered at the casino. You placed your bets, you were wrong, and you lost the stake. That's fair and square. I am not talking about Cloudbet's advertising, but your betting.

So what if they are legal? How many lives have been destroyed and how many accidents have been caused because of drinking? How many lives have been negatively affected by cigarettes and caused cancers and negative side effects? Legal does not equal good, healthy, or acceptable and illegal doesn't equal bad, unacceptable, and unhealthy.   

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Cloudbet is indeed on the list of banned online gambling providers for Australians.
https://www.acma.gov.au/blocked-gambling-websites#list

Some gambling services in Australia are legal if they are licensed and regulated by national licensing authorities. There is a list of such brands here:
https://www.acma.gov.au/check-if-gambling-operator-legal

Despite the illegality of Cloudbet and your gambling problems, would you have asked a licensed gambling site to return your money after you lost it?

LCB.org : https://lcb.org/onlinecasinobonusforum/player-complaints/cloudbet-false-claims-lies-and-advantage-taken-of-my-mental-health-issues-from-prohibited-jurisdiction

Casinomeister : Their disputes are not public threads so the link will not work if your not logged in to my account.
I can provide screenshots if you’d like.

What he said should be separated was cloudbet's advertising and offering gambling service from you wanting a refund for your lost bet. The advertising and gambling service was referred as one issue instead of separate.


Do you mind telling us which ADR are these and provide us the link to your dispute progress on those ADR? I can look for them myself, but it'll be less headache-inducing if you'd provide them for us.

I’ve literally already explained why I signed up multiple times so not sure why your asking again.

How can you slander players like me as “free rollers” and use terms like “lost fair and square” right after I provided you the Araxio example. 3 seperate courts in 3 separate jurisdictions (including Curacao)  ruled against the operator.
 https://www.onlinegamingcuracao.com/2023/08/08/araxio-declared-bankrupt-on-appeal-by-the-court-of-curacao/
2 alternate dispute resolution casino forums have ruled in my favour and Cloudbet has refused to respond.

Your obviously not a facts driven person, and are emotionally vested in bringing people down and convincing them their at fault.
I’ve registered and posted here because this is a “scam accusation” thread… lol isn’t that the purpose?

Well well well, now that you have a problem you researched cloudbet and found cases where they didn't pay.
Why didn't you do that before? There are enough warning signs and still you deposited there, own fault.

I almost always side with the players here, but free rollers get no credit here.

Like me and others said, if you had won we would not hear about this. And if they refused due pay due to location you would have solid grounds to get help.
Why did you even register here? How come people think registering in this forum just for the sole purpose of sharing a controversial story might help them. Go to askgamblers, casinoguru, trustpilot.

Do you think people feel pitty for a story? If the site actually cheated you you can find help and support but not for something like this. You must admit, you lost your funds fair and square. Nobody forced you to play there and lose. And about the false advertisement, the tiniest of research would have helped there.

You didn't research and now you are here and complain.

You use terms like “free roll” and “extorting” . You disregard the ample amount of evidence online that Cloudbet don’t pay winnings when your playing from a prohibited jurisdiction, I even supplied an example in my post.
You ignore the fact that gambling is a REGULATED industry, given that an operators behaviour has serious impacts on a players decisions and his/her losses.

You ridicule “law suits” however Araxio was taken to court for this very same reason a few months ago, the court of Curacao executed foreign judgements and all players funds were to be paid, reason being the appropriate license was not held by the operator in the relevant jurisdictions Roelof Bijkerk was the lawyer, working with SBGOK, look it up.

He is the lawyer I’m currently dealing with, and he suggests funds would need to be paid back on the back of an Australian judgement - which is easily attainable yet time consuming.. I’m surprised that you know so much more about a players rights than legal representatives that have experience in this field and are based in Curacao.

I’m sick of people like you and the ignorant  blaming of the victimised players is getting boring.


In what world is, the wrongdoings in advertising and offering illegal gambling services a separate issue?
How did you come to the conclusion of losing “fair and square” when you just mentioned wrongdoings in advertising and illegal gambling services.

As per Cloudbets terms and conditions, betting from a banned jurisdiction gets your account closed and funds confiscated, so how exactly is baiting users in to breach your terms and conditions with false ads, to ultimately have the ability to close accounts and confiscate winnings betting  fair and square?

Also, all those examples you gave e.g awful foods, cigarettes and crap technology have a distinct difference and shouldn’t be given as examples, they are legal.

Same old story.
OP is trying to freeroll cloudbet.

Even though I don't it's ok to advertise under false pretences it's also not ok to try to freeroll a site or person.
If you would have won money you would not complain here.

We saw that with other clowns trying to extort for example stake because they are not allowed to operate in Australia and yet they played from there. We saw saw anything rom the "big upcoming lawsuit" . 

You being in Australia has no impact on you losing your money. You bet on the wrong horse, chose the wrong number or whatever. That's solely your fault and you will net get 1 satoshi back.

So sick of these people here. There are members that have real problems with casinos but these kind of stories are just so boring.

If it was the other way around and OP won his bets and withdrew his money successfully, do you think he would have returned the money if Cloudbet realized where he is from, that they made a mistake, and now want their winnings back? I don't think so. He most certainly wouldn't if they didn't take legal actions and sued him.

Cloudbet's wrongdoings in advertising and offering online gambling services to Australians should be a separate case from OP wanting back what he lost fair and square. They should face consequences for it. OPs request doesn't make sense to me. A world in which we can gamble, loss, and then ask for our money back because we were mislead and misguided.

Look around you. You are misguided by everything you consume. Awful food, sugar-infested beverages, alcohol, cigarettes, crappy technology you don't need... consumerism and false advertising on every street corner. Filter out the things you don't need in your life or live with the consequences. If you decide to gamble and lose, that's your problem. If you gamble and win but the casino won't pay you, you deserve your winnings and they are scammers. End of story.       

First of all, don't post multiple posts in a row, it's against the rules of the forum - you can reply to the posts of several users in one post.

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Regardless of everything, you can still ask the casino to return what you lost, especially if there is already a similar case that you can refer to, but it is obvious that they (the casino) will try to avoid it in all possible ways without breaking the law.

All you have to do is be persistent and use all available platforms in order to achieve what you want. Honestly, this is the first time I've come across a case like this, because first they allowed you to gamble even though by law you shouldn't have been able to, and now that you've lost you can legally ask them to return your deposit.

No matter how this case ends, everything that happened leaves the impression of unprofessionalism on the part of the casino, and I wonder if the Australian authorities will take any action, given that the casino operated completely illegally in Australia.

This argument lacks depth. Buying a BMW and later regretting it is not comparable to the situation with Cloudbet..
What if the BMW wasn’t as described? What if the car salesman actively lied to you at point of purchase and you have evidence? What if the car you were ultimately sold was actually illegal to drive in your country?

Would you still sit there and blame yourself or somehow shift liability to the party who made false representations?

I can’t believe this is even a discussion.

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Based on your response, I can tell that you didn’t actually read the entire post and didn’t click on the links provided. This is far more than losing money and that I “think” I was lured in.

[moderator's note: consecutive posts merged]

For reference, OP's aim is to duplicate the outcome of a redditor where he was allowed to withdraw his deposit and got his bets voided. Thus, OP argue, he should also get the same treatment and all of his lost bet got cancelled and returned to him [since it's cancelled].