Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 292.

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

Quote from: sasa87it on August 10, 2015, 12:03:27 PM

Quote from: lexuz on August 10, 2015, 07:14:48 AM

Quote from: sasa87it on August 10, 2015, 06:19:13 AM

but with what logic ? The match was played ! They arrived in the third set !!! I could understand that the bet is canceled if not completed even a set! Bet365 definitely would pay me !!!

No matter player lead in totally set if player retirement in the four set. Bet automatic canceled or refunded. No!! in fiat same too if player retirement automatic bet canceled. any proof you got paid ? In same situation player retirement in position leading 4-0 set

P.S no matter you in position lose or win if one of player retirement you will get refunded in fiat sportbook

http://www.bet365.it/extra/it/results-and-archive/results/?Fromdate=07%2f08%2f2015+00%3a00&SearchPath=result&FixtureId=50782417&Period=99&ChallengeId=27191801&CompetitionId=20440023&SportId=13&SportDesc=Tennis&Todate=10%2f08%2f2015+00%3a00&LanguageId=6&Zoneid=4

BET365 WINNER : ALTICK

Bet 365 have pay winner match, winner set 1, winner set 2.
thay haven't pay result of match: 2-0, 2-1, 1-2, 0-2

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

Quote from: lexuz on August 10, 2015, 07:14:48 AM

Quote from: sasa87it on August 10, 2015, 06:19:13 AM

but with what logic ? The match was played ! They arrived in the third set !!! I could understand that the bet is canceled if not completed even a set! Bet365 definitely would pay me !!!

No matter player lead in totally set if player retirement in the four set. Bet automatic canceled or refunded. No!! in fiat same too if player retirement automatic bet canceled. any proof you got paid ? In same situation player retirement in position leading 4-0 set

P.S no matter you in position lose or win if one of player retirement you will get refunded in fiat sportbook

http://www.bet365.it/extra/it/results-and-archive/results/?Fromdate=07%2f08%2f2015+00%3a00&SearchPath=result&FixtureId=50782417&Period=99&ChallengeId=27191801&CompetitionId=20440023&SportId=13&SportDesc=Tennis&Todate=10%2f08%2f2015+00%3a00&LanguageId=6&Zoneid=4

BET365 WINNER : ALTICK

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

The match was played ! and after losing the third game , in the third set of the game , he has decided to retire . but he was beaten on the field ! they are slaughtered for two and half sets ! they played! He won for withdrawal , right? I repeat , WON for withdrawal . I have played the winner ... who won?

The match was played ! and my bet is accepted !!! I do not you can cancel !!!

I READ WINNER ALTIICK!!!

lexuz

hero member

Activity: 714

Merit: 500

Me, myself and I

Quote from: sasa87it on August 10, 2015, 06:19:13 AM

but with what logic ? The match was played ! They arrived in the third set !!! I could understand that the bet is canceled if not completed even a set! Bet365 definitely would pay me !!!

No matter player lead in totally set if player retirement in the four set. Bet automatic canceled or refunded. No!! in fiat same too if player retirement automatic bet canceled. any proof you got paid ? In same situation player retirement in position leading 4-0 set

P.S no matter you in position lose or win if one of player retirement you will get refunded in fiat sportbook

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

great. It was a disappointment . I disagree with your rules . you have lost a customer ( decent ) .

where is the button remove me ? I want to delete all my information from your database !

BitcoinDistributor

sr. member

Activity: 350

Merit: 250

Quote from: sasa87it on August 10, 2015, 06:19:13 AM

but with what logic ? The match was played ! They arrived in the third set !!! I could understand that the bet is canceled if not completed even a set! Bet365 definitely would pay me !!!

I hate cloudbet personally but their rules are there and you have no case. They haven't changed their rules and it would be silly for a live book to allow retirements to pay out. If that was the case I'd bet everytime I see someone injured the opposite side and then arb out if they return...

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: sasa87it on August 10, 2015, 06:19:13 AM

but with what logic ? The match was played ! They arrived in the third set !!! I could understand that the bet is canceled if not completed even a set! Bet365 definitely would pay me !!!

Hi there

Our sportsbook rules are clear on this. In the future, if you are unclear on how a bet will be graded in a specific circumstance, please send us an email and we will gladly explain it to you.

Thanks!

Best,
Cloudbet

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

but with what logic ? The match was played ! They arrived in the third set !!! I could understand that the bet is canceled if not completed even a set! Bet365 definitely would pay me !!!

lexuz

hero member

Activity: 714

Merit: 500

Me, myself and I

Quote from: fox19891989 on August 10, 2015, 01:04:59 AM

Quote from: Cloudbet on August 10, 2015, 01:00:12 AM

Quote from: sasa87it on August 08, 2015, 11:07:03 AM

still waiting for your answer ! Yesterday I sent an e -mail .
as you see , a bet is canceled . bet on tennis , won for withdrawal of the opponent in the third set !
WON BUT CANCELLED

Hi there

As we mentioned in our email - as per our sportsbook rules, all in-play tennis bets are voided in the event of a retirement. In the bet in question, you made a live in-play tennis bet and there was a retirement, so your bets were void as per our rules.

https://www.cloudbet.com/en/sportsbook_rules

Quote

Live Tennis

For live Tennis events the following rules apply, and will supersede those of pre-live tennis:

In case of a retirement and walk over of any player all undecided bets are considered void.
If a player retires all undecided bets are considered void.
Every tie-break or Match tie-break counts as 1 game.

Please let us know if there is anything else we can help with.

Cloudbet

Fair enough, love to hear this kind of explanation, and my guess was correct, I thought the bet was cancelled because of retirement, and it is normal to cancel it, it is OK, and I think that guy will understand you and rules, cause the rule is clear enough.

Yeah if player A vs player B and one of them retirement automatic bet canceled or refunded. If she got refunded, i think no more problem in here

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: Cloudbet on August 10, 2015, 01:00:12 AM

Quote from: sasa87it on August 08, 2015, 11:07:03 AM

still waiting for your answer ! Yesterday I sent an e -mail .
as you see , a bet is canceled . bet on tennis , won for withdrawal of the opponent in the third set !
WON BUT CANCELLED

Hi there

As we mentioned in our email - as per our sportsbook rules, all in-play tennis bets are voided in the event of a retirement. In the bet in question, you made a live in-play tennis bet and there was a retirement, so your bets were void as per our rules.

https://www.cloudbet.com/en/sportsbook_rules

Quote

Live Tennis

For live Tennis events the following rules apply, and will supersede those of pre-live tennis:

In case of a retirement and walk over of any player all undecided bets are considered void.
If a player retires all undecided bets are considered void.
Every tie-break or Match tie-break counts as 1 game.

Please let us know if there is anything else we can help with.

Cloudbet

Fair enough, love to hear this kind of explanation, and my guess was correct, I thought the bet was cancelled because of retirement, and it is normal to cancel it, it is OK, and I think that guy will understand you and rules, cause the rule is clear enough.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: sasa87it on August 08, 2015, 11:07:03 AM

still waiting for your answer ! Yesterday I sent an e -mail .
as you see , a bet is canceled . bet on tennis , won for withdrawal of the opponent in the third set !
WON BUT CANCELLED

Hi there

As we mentioned in our email - as per our sportsbook rules, all in-play tennis bets are voided in the event of a retirement. In the bet in question, you made a live in-play tennis bet and there was a retirement, so your bets were void as per our rules.

https://www.cloudbet.com/en/sportsbook_rules

Quote

Live Tennis

For live Tennis events the following rules apply, and will supersede those of pre-live tennis:

In case of a retirement and walk over of any player all undecided bets are considered void.
If a player retires all undecided bets are considered void.
Every tie-break or Match tie-break counts as 1 game.

Please let us know if there is anything else we can help with.

Cloudbet

nikona

hero member

Activity: 574

Merit: 500

Quote from: ANdr0id on August 09, 2015, 03:53:41 PM

Quote from: nikona on August 09, 2015, 02:35:24 PM

Quote from: sasa87it on August 09, 2015, 12:52:47 PM

if I may say so , your customer service is really crap !!!

you are logged in, you read the problem , and you've cheated !
you had time to do marketing on twitter , but have not had three minutes to analyze my case !
if I am a user who wants to bet 100 btc week !!! you see that they are not welcome !
COMPLIMENTS

Maybe now you want to consider the accusation thread I told you about. On the reddit problem too , they have been tweeting constantly and havent replied to the other guy, and people are saying that they might have a weekend off.

They are in a sunny region so more or less customer support is laying in the sun on the beach for a Sunday afternoon. I don't believe they would take time of relaxing to bother.

Not sure what you wish to say , but thay have been online today and didn't reply on the thread or yet on that reddit post. You don't keep your business open on a sunny day on which you plan to head out for a vacation. Anyways , I don't think that is the real reason behind any of this.

Gogo ppp

legendary

Activity: 1078

Merit: 1000

Quote from: nikona on August 09, 2015, 02:35:24 PM

Quote from: sasa87it on August 09, 2015, 12:52:47 PM

if I may say so , your customer service is really crap !!!

you are logged in, you read the problem , and you've cheated !
you had time to do marketing on twitter , but have not had three minutes to analyze my case !
if I am a user who wants to bet 100 btc week !!! you see that they are not welcome !
COMPLIMENTS

Maybe now you want to consider the accusation thread I told you about. On the reddit problem too , they have been tweeting constantly and havent replied to the other guy, and people are saying that they might have a weekend off.

Most of the people responding in the reddit thread are idiots.

Cloudbet has an obligation to respond promptly. The fact that it is the weekend is irrelevant. The fact that the poster won a free drawing is irrelevant.

ANdr0id

full member

Activity: 196

Merit: 100

Quote from: nikona on August 09, 2015, 02:35:24 PM

Quote from: sasa87it on August 09, 2015, 12:52:47 PM

if I may say so , your customer service is really crap !!!

you are logged in, you read the problem , and you've cheated !
you had time to do marketing on twitter , but have not had three minutes to analyze my case !
if I am a user who wants to bet 100 btc week !!! you see that they are not welcome !
COMPLIMENTS

Maybe now you want to consider the accusation thread I told you about. On the reddit problem too , they have been tweeting constantly and havent replied to the other guy, and people are saying that they might have a weekend off.

They are in a sunny region so more or less customer support is laying in the sun on the beach for a Sunday afternoon. I don't believe they would take time of relaxing to bother.

nikona

hero member

Activity: 574

Merit: 500

Quote from: sasa87it on August 09, 2015, 12:52:47 PM

if I may say so , your customer service is really crap !!!

you are logged in, you read the problem , and you've cheated !
you had time to do marketing on twitter , but have not had three minutes to analyze my case !
if I am a user who wants to bet 100 btc week !!! you see that they are not welcome !
COMPLIMENTS

Maybe now you want to consider the accusation thread I told you about. On the reddit problem too , they have been tweeting constantly and havent replied to the other guy, and people are saying that they might have a weekend off.

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

if I may say so , your customer service is really crap !!!

you are logged in, you read the problem , and you've cheated !
you had time to do marketing on twitter , but have not had three minutes to analyze my case !
if I am a user who wants to bet 100 btc week !!! you see that they are not welcome !
COMPLIMENTS

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

Quote from: fox19891989 on August 09, 2015, 10:15:53 AM

Quote from: sasa87it on August 09, 2015, 09:54:04 AM

Quote from: sasa87it on August 08, 2015, 11:07:03 AM

UFFICIAL SITE ITF

http://www.itftennis.com/procircuit/players/head-to-head/result.aspx?player1=100161851&player2=100150172

REFERT WINNER ALTICK 6-4 3-6 0-3 RET

Did you notice some terms say about retired result is cancelled or refunded? I am sure if Frances won without opponent retired, you must be get paid, but IMO they may have some terms about retire, some casinos would cancel/refund the bets of retired, walkover.

BTW, you bet 0.7 btc on ITF match? Wow you are soooo brave... Or it is 0.7mbtc, correct me if I am wrong.

balls I do not miss ; ) I bet 0.7 btc!
I'm sure if he withdrew my winning , they gave me the lost !

why me should cancel? he retired at last set under 3-0!

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: sasa87it on August 09, 2015, 09:54:04 AM

Quote from: sasa87it on August 08, 2015, 11:07:03 AM

UFFICIAL SITE ITF

http://www.itftennis.com/procircuit/players/head-to-head/result.aspx?player1=100161851&player2=100150172

REFERT WINNER ALTICK 6-4 3-6 0-3 RET

Did you notice some terms say about retired result is cancelled or refunded? I am sure if Frances won without opponent retired, you must be get paid, but IMO they may have some terms about retire, some casinos would cancel/refund the bets of retired, walkover.

BTW, you bet 0.7 btc on ITF match? Wow you are soooo brave... Or it is 0.7mbtc, correct me if I am wrong.

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

Quote from: sasa87it on August 08, 2015, 11:07:03 AM

UFFICIAL SITE ITF

http://www.itftennis.com/procircuit/players/head-to-head/result.aspx?player1=100161851&player2=100150172

REFERT WINNER ALTICK 6-4 3-6 0-3 RET

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

near 48h... ZZZzzzZZZZZzzZZZZZZZZZZZzzzzzzzzzzzZZZZZZZZZZZZZ

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