Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 380.

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: rohnearner on March 21, 2014, 03:18:04 AM

Quote from: Cloudbet on March 20, 2014, 10:43:57 PM

We have a 100% match bonus up to a maximum of 5 BTC on the first deposit.

How can I withdraw the bonus.. lets say I deposited 0.5BTC and i got 0.5BTC as bonus so the total of 1btc and then i bet 1 btc in a game and win 150% that is 1.5btc can i withdraw it or is there is some other process.?

Hi rohnearner,

The bonus is released in increments. For each 800 loyalty points that you earn, 0.01 BTC of bonus is released.

You can track your progress and see how many points you need until the next bonus release on your player dashboard.

Cheers,
Cloudbet

alabamafan1

full member

Activity: 210

Merit: 100

Quote from: rohnearner on March 21, 2014, 03:18:04 AM

Quote from: Cloudbet on March 20, 2014, 10:43:57 PM

We have a 100% match bonus up to a maximum of 5 BTC on the first deposit.

How can I withdraw the bonus.. lets say I deposited 0.5BTC and i got 0.5BTC as bonus so the total of 1btc and then i bet 1 btc in a game and win 150% that is 1.5btc can i withdraw it or is there is some other process.?

The bonus is released in increments. It is not an automatic bonus. I deposited 0.19 and have made over .50 BTC in wagers in sportsbook and have not had a single bitcent or anything of the bonus released. For this book, the bonus would take forever to fully release.

rohnearner

sr. member

Activity: 350

Merit: 252

REAL-EYES || REAL-IZE || REAL-LIES||

Quote from: Cloudbet on March 20, 2014, 10:43:57 PM

We have a 100% match bonus up to a maximum of 5 BTC on the first deposit.

How can I withdraw the bonus.. lets say I deposited 0.5BTC and i got 0.5BTC as bonus so the total of 1btc and then i bet 1 btc in a game and win 150% that is 1.5btc can i withdraw it or is there is some other process.?

alabamafan1

full member

Activity: 210

Merit: 100

Quote from: philmcneal on March 20, 2014, 08:37:24 PM

Quote from: alabamafan1 on March 20, 2014, 02:12:07 PM

Quote from: philmcneal on March 20, 2014, 02:04:59 PM

Quote from: Cloudbet on March 20, 2014, 06:04:38 AM

We will be making an offer of some kind to players affected.

oh yeah? I'm all ears? I got my deposit but I'm hesitant to play on your site

If you're really worried about your funds, request a withdraw for only 0.0001 fee. Withdraws for me were practically instant (<10 minutes for both withdraws I did).

that's not the point I just want to see where they are going to honor of what the cloudbet representative said. Being compensated for the inconvenience I'm still waiting for it. See they are just testing your patience to know your going to binge on the site and then forget about it. Not me I still haven't gone to even play their games yet but if he's still going to be ghostly about it then I'll just withdraw and take my business to pocketrockets casino.

I more than doubled my deposit through multiple bets and cashed out, so my patience was tested you could say.

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: rohnearner on March 20, 2014, 02:30:46 PM

how much time deposits takes to show up in your acc.? is it instant or needs confirmation if yes how many..? and is there is any kind of bonus?

Hi rohnearner,

Deposits are near instant and are credited after no confirmations. We require 3 confirmations on each deposit before you are able to withdraw.

We have a 100% match bonus up to a maximum of 5 BTC on the first deposit.

Please let us know if you have any further questions and best of luck in the sportsbook and casino!

Cheers,
Cloudbet

philmcneal

newbie

Activity: 8

Merit: 0

ok understandable... if you guys will go out of your way to keep your customers happy I have no reason not to continue to spread the good word about your business.

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: philmcneal on March 20, 2014, 08:37:24 PM

that's not the point I just want to see where they are going to honor of what the cloudbet representative said. Being compensated for the inconvenience I'm still waiting for it. See they are just testing your patience to know your going to binge on the site and then forget about it. Not me I still haven't gone to even play their games yet but if he's still going to be ghostly about it then I'll just withdraw and take my business to pocketrockets casino.

Hi philmcneal,

Our team has just been working around the clock to fix the deposit issues, so firstly they need some sleep! We will be honouring our word and there will be an offer made shortly.

Cheers,
Cloudbet

philmcneal

newbie

Activity: 8

Merit: 0

Quote from: alabamafan1 on March 20, 2014, 02:12:07 PM

Quote from: philmcneal on March 20, 2014, 02:04:59 PM

Quote from: Cloudbet on March 20, 2014, 06:04:38 AM

We will be making an offer of some kind to players affected.

oh yeah? I'm all ears? I got my deposit but I'm hesitant to play on your site

If you're really worried about your funds, request a withdraw for only 0.0001 fee. Withdraws for me were practically instant (<10 minutes for both withdraws I did).

that's not the point I just want to see where they are going to honor of what the cloudbet representative said. Being compensated for the inconvenience I'm still waiting for it. See they are just testing your patience to know your going to binge on the site and then forget about it. Not me I still haven't gone to even play their games yet but if he's still going to be ghostly about it then I'll just withdraw and take my business to pocketrockets casino.

rohnearner

sr. member

Activity: 350

Merit: 252

REAL-EYES || REAL-IZE || REAL-LIES||

how much time deposits takes to show up in your acc.? is it instant or needs confirmation if yes how many..? and is there is any kind of bonus?

alabamafan1

full member

Activity: 210

Merit: 100

Quote from: philmcneal on March 20, 2014, 02:04:59 PM

Quote from: Cloudbet on March 20, 2014, 06:04:38 AM

We will be making an offer of some kind to players affected.

oh yeah? I'm all ears? I got my deposit but I'm hesitant to play on your site

If you're really worried about your funds, request a withdraw for only 0.0001 fee. Withdraws for me were practically instant (<10 minutes for both withdraws I did).

philmcneal

newbie

Activity: 8

Merit: 0

Quote from: Cloudbet on March 20, 2014, 06:04:38 AM

We will be making an offer of some kind to players affected.

oh yeah? I'm all ears? I got my deposit but I'm hesitant to play on your site

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: alabamafan1 on March 20, 2014, 01:50:20 PM

After the deposit hassle and the bet grading slowness (was about 60 minutes after game ended that the bet was graded) I was able to withdraw my balance almost automatically. Was sent within a couple minutes, no problems there. Thanks.

Hi alabamafan1,

We can only grade bets from reliable data. The bet you are referring to was a smaller market, so it can sometimes take longer than a few minutes before we receive reliable data.

Cheers,
Cloudbet

alabamafan1

full member

Activity: 210

Merit: 100

Quote from: Cloudbet on March 20, 2014, 01:47:47 PM

Quote from: alabamafan1 on March 20, 2014, 01:08:32 PM

Please grade the full game bet placed, asian handicap of 0 when score was 1-0 against us. Final score was 1-1 so bet should be a win. I requested one withdraw just now, and will be requesting a second one shortly, please send these as soon as possible. Thanks.

Edit: First withdraw received, waiting on bet to be graded still.

Hi alabamafan1,

All of our grading is fully automated. You won't need to wait long - hang tight and your bets will be graded.

Cheers,
Cloudbet

After the deposit hassle and the bet grading slowness (was about 60 minutes after game ended that the bet was graded) I was able to withdraw my balance almost automatically. Was sent within a couple minutes, no problems there. Thanks.

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: alabamafan1 on March 20, 2014, 01:08:32 PM

Please grade the full game bet placed, asian handicap of 0 when score was 1-0 against us. Final score was 1-1 so bet should be a win. I requested one withdraw just now, and will be requesting a second one shortly, please send these as soon as possible. Thanks.

Edit: First withdraw received, waiting on bet to be graded still.

Hi alabamafan1,

All of our grading is fully automated. You won't need to wait long - hang tight and your bets will be graded.

Cheers,
Cloudbet

alabamafan1

full member

Activity: 210

Merit: 100

Please grade the full game bet placed, asian handicap of 0 when score was 1-0 against us. Final score was 1-1 so bet should be a win. I requested one withdraw just now, and will be requesting a second one shortly, please send these as soon as possible. Thanks.

Edit: First withdraw received, waiting on bet to be graded still.

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: alabamafan1 on March 20, 2014, 11:53:07 AM

Don't know if they are, but grade 1st half bets during halftime please. I have one currently placed for a friend and the game is at halftime and should be graded a winner. I am a bookie in real life (charge a 1% vig) and I need a book that will grade events as quick as possible for those in my life that have an itch to bet, whenever and on whatever.

Hi alabamafan1,

Thanks for the suggestion. This is something that we will be doing in the future, although it will be a little while until it is available.

Cheers,
Cloudbet

alabamafan1

full member

Activity: 210

Merit: 100

Don't know if they are, but grade 1st half bets during halftime please. I have one currently placed for a friend and the game is at halftime and should be graded a winner. I am a bookie in real life (charge a 1% vig) and I need a book that will grade events as quick as possible for those in my life that have an itch to bet, whenever and on whatever.

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi folks,

A positive update from us.

We have deployed some new services so are much less reliant on Blockchain.info. We will be moving off them entirely, but for now, deposits have resumed and are being processed quickly.

If you still haven't received a deposit that you have made greater than an hour ago, please send us your wallet ID and/or transaction hash to [email protected] and we will process it immediately.

Thanks again for your patience and support!

We will be making an announcement soon on what we will offer players who were inconvenienced.

Wishing you all the best of luck in the casino and sportsbook!

Cheers,
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1110

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: philmcneal on March 20, 2014, 05:01:27 AM

ya as i mentioned in the other betcloud thread https://bitcointalksearch.org/topic/cloudbet-is-a-scambook-523122 you guys should have disabled the deposit button if you KNEW you were having problems! Just because of how you guys conducted your businesses I am very hesitant to even use your service again as this has happened for the second time! I can understand things breaking but for not having an email support team to keep us up to date really got me thinking you guys were in it to scam it. If I wasn't a bitcoin enthusiast what would I do? Good thing I have found this thread:

but if you notify your customers that the system is down, I would have had no problem visiting some other bitcoin related site and playing there until you guys came back online. Now that my money is stuck on your site and its going to be 24 hours soon enough, I am an unsatisfied customer due to your poor support. It all comes down to basics man, good service! Unless there is some nice bonus when you all fix your mess, I'm withdrawing immediately when you guys give me back my money.

First time I can slide but this is the second time that this issue has popped up and now its very severe.

Hi Phil,

Thanks for your message.

Once we realised that the issue would take longer to be resolved, we sent an email to our players. We also posted a message to our website yesterday during the initial outage.

The current situation is we need to migrate away from blockchain.info services as the issues arise at their end. We have had our entire technical team working around the clock to have this completed as soon as possible, and we are now only a few hours away.

We will be making an offer of some kind to players affected.

Please bare with us while we complete these fixes, and please do not hesitate to ask if there is anything we can help with.

Cheers,
Cloudbet

philmcneal

newbie

Activity: 8

Merit: 0

ya as i mentioned in the other betcloud thread https://bitcointalksearch.org/topic/cloudbet-is-a-scambook-523122 you guys should have disabled the deposit button if you KNEW you were having problems! Just because of how you guys conducted your businesses I am very hesitant to even use your service again as this has happened for the second time! I can understand things breaking but for not having an email support team to keep us up to date really got me thinking you guys were in it to scam it. If I wasn't a bitcoin enthusiast what would I do? Good thing I have found this thread:

but if you notify your customers that the system is down, I would have had no problem visiting some other bitcoin related site and playing there until you guys came back online. Now that my money is stuck on your site and its going to be 24 hours soon enough, I am an unsatisfied customer due to your poor support. It all comes down to basics man, good service! Unless there is some nice bonus when you all fix your mess, I'm withdrawing immediately when you guys give me back my money.

First time I can slide but this is the second time that this issue has popped up and now its very severe.

Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 380. (Read 464620 times)