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Topic: Coinbet.ag-Daily Dice FREEROLLS @3pm, Live Casino, Instant Dep & With-500 Games - page 3. (Read 11413 times)

newbie
Activity: 56
Merit: 0
I got my withdrawal after e-mailing support  Smiley. What I really want to say here is, I love your dice tournaments! This weekend one is amazing with a 40mBTC prize (which it seems I am getting  Grin).

https://i.imgur.com/Sa8RQ9L.png
member
Activity: 74
Merit: 10

I played there a few days ago and my deposit was instant and my withdrawl took only minutes. It was for a bigger amount, like .5 btc, so not sure if that makes a difference. Coinbet is ok in my book tho

Thank you for taking the time to share your experiences as we really appreciate it.  We have some new innovations coming to Coinbet.ag and we are very excited about the future here.  Also, thank you to all the players that continue to make Coinbet.ag their home for online casino gaming everyday. 


member
Activity: 74
Merit: 10

On june 13 i make my first deposit of 0.212 bitcoin



Quote

I DIDNT MAKE THIS POST SO THAT YOU COULD HELP ME, I EMAILED YOU DIRECTLY FOR THAT, oVER AND OVER FOR 2 WEEKS.  I MADE THIS POST SO THAT I COULD WARN OTHER PLAYERS.

YOURE RIGHT THOUGH - I MISPOKE

IM SORRY

MY DEPOSIT WAS 0.149 not 0.212


We don't have a deposit for 0.149 on that day either.  We are not sure who you are or what your intentions are because you state above you "didn't make this post so that [you] could" be helped.  You also don't reveal your username or any other type of identifier and the many players that did make deposits that day were assisted and have no outstanding support emails.  I guess we should just thank you for bumping this thread, because the members here at bitcointalk are very smart people and see through these type of replies.  You created a new account, you don't want to be helped, you stated you made a 0.212 deposit but didn't, and then stated it was 0.149 but we don't have one for that amount.  We actually are not sure if you have played or not but we would like to extend a 100% deposit bonus to you.  You can email us if you prefer.  Thank you!  
member
Activity: 152
Merit: 10
I don't like where this is going, the customer support is just awful. I have another pending withdrawal of 6mBTC lasting for over 2 days and still no reply from their support about this.



I played there a few days ago and my deposit was instant and my withdrawl took only minutes. It was for a bigger amount, like .5 btc, so not sure if that makes a difference. Coinbet is ok in my book tho
full member
Activity: 182
Merit: 100
★YoBit.Net★ 200+ Coins Exchange & Dice
I don't like where this is going, the customer support is just awful. I have another pending withdrawal of 6mBTC lasting for over 2 days and still no reply from their support about this.


oh wow thats bad such amounts of money should be in their hot wallet and such withdrawals have to be proceeded instantly
newbie
Activity: 56
Merit: 0
I don't like where this is going, the customer support is just awful. I have another pending withdrawal of 6mBTC lasting for over 2 days and still no reply from their support about this.

https://i.imgur.com/ebfegjs.png
newbie
Activity: 1
Merit: 0
THIS MUST BE KNOWn OBV  I AM A  MEMBER FROM BETCOIN.COM I AM A LONG TIME MEMBER THERE PUSHING CLOSE TO A YEAR HOWEVER AS THE RELEASE OF COINBET CAME I WAS SOMEWHAT CONFUSED AS TO NEEDED A NEW ACCT THEREFORE I USED ANOTHER NAME NOT ( ON OFF ) AS I HAD REALIZED THAT DAYS AFTER I COULDA USED IT AND ASKED TO HAVE IT CHANGED BUT WAS INFORMED THAT IT EXISTS ALREADY I JUST LET IT GO  .. I WANT EVERY ONE TO KNOW AS MANY MANY BE ON COINBET FROM BETCOIN THAT  THIS

( ON OFF ACCOUNT ON COINBET  ) IS NOT ME  ( ! DO NOT EVER SEND or BELIEVE ANYTHING IN THE BELIEF THAT IT IS ! )

ALSO NOTICE THIS ISNT AN ATTACK ON ANY ONE I JUST WANT IT TO BE KNOWN THAT THESE ARE 2 DIFFERENT PEOPLE

NOW THAT'S SAID

whether it was done on purpose or the 1 n 1000 odds that that would be thought up i just wanted that to be known ect for whatever purpose it may serve



also like to add i look forward to being  a member here now Smiley


member
Activity: 74
Merit: 10
Good idea the surprise box, i like casino with a occasional bonus when i enter to the site  Grin

The surprise box has been very popular and we thank you for your suggestions and feedback.  We are very fortunate to have a very solid group of players that continues to grow for such a young website and have many new features coming.  We will also be integrating 24/7 customer support very soon.  Thank you!
member
Activity: 74
Merit: 10
I am writing unfortunately to share my negative experience with customer service of this site.

On june 13 i make my first deposit of 0.212 bitcoin


On June 13, we do not have any deposits of 0.212, we have many other deposits, but none for this amount.  Why don't you share your actual username so that we can actually help you, because creating a new account that says coinbet.agonizing does not give us any indication who you are.  

Our players are really enjoying our INSTANT deposits with ZERO CONFIRMATIONS and INSTANT withdrawals!  More games coming soon!

member
Activity: 74
Merit: 10
SURPRISE BOX ADDED TO COINBET.AG

Get free status points, comp points and occasional casino bonus just for logging into Coinbet.ag! 

It's a surprise!

Good implementation after I recommend your site to do this like betcoin.ag.

But where is the box? it is not like betcoin.ag, in betcoin, there is a yellow box button and we can get the prize by clicking the button, I don't see any button or link to get the prize, could you show us? Any link or screenshot? Thanks very much.

fox this site is the same programming team as Betcoin.ag and though a different operator, it has the same development staff and will have the same support shortly.  Many innovations on Coinbet.ag will be implemented into Betcoin.ag shortly.  The surprise box will first appear 24-36 hours after the day we first announced it in the same spot as Betcoin.ag. 
sr. member
Activity: 581
Merit: 250


LMAO, it is agonizing actually, like your name. But have you tried 100% deposit bonus in other casinos before?

I seldom see who can withdraw the money after requesting a bonus cos if you can't complete the rollover, I think here is also 50X, like betcoin.ag. In other casinos, 35X rollover is an impossible mission, I never see some guys who withdrew the deposit or bonus, they all failed, and lost the deposits and bonuses before completing the ridiculous high rollover, IMO you shouldn't request it and coinbet is protecting you from losing money(just kidding).  Cheesy

Actually they have the same bonus policy as betcoin, which is pretty awesome.

The funds are held completely seperate from your withdrawable money.  The playthrough is pretty steep, but it doesn't lock any money up, and as soon as you clear it (probably 1-2% chance of this happening) it transfers to your main balance.

Regardless - they clearly are having issue... I think this story is most likely true, I'm still waiting "just" 4 days for a response.  They should be ashamed.
hero member
Activity: 840
Merit: 1000
I am writing unfortunately to share my negative experience with customer service of this site.

On june 13 i make my first deposit of 0.212 bitcoin

On same day I follow instructions and email support to receive this bonus for first deposit:

Quote
Description
100% bonus up to 1 BTC (1,000 credits) + 1 free spin - Get 100% immediate bonus on your first deposit and receive an additional 1 free spin. Get rich while playing on all your favorite 3D slot and casino games or take your bitcoin bonus and play in the best looking 3D Slots or try your skills playing Keno and Scratchers. Deposit must be 0.05 btc or greater.

After your first deposit please contact support, include your username, deposit amount and Coinbet.ag 100% bonus to request your first deposit bonus for the casino.

No response that day so I email again the next day.  And the next day.  I contact the twitter account.  Over the next 2 weeks I end up emailing them 8 times without response.  My friend say make post here but I am lazy I guess.  Then finally I email them 2 days ago and they respond!

This is after 8 emails, 2 twitter messages and 16 days!

This is all they write:

Quote
On Tue, Jun 30, 2015 at 4:09 PM, <[email protected]> wrote:
Your login name is ON OFF? We are looking into why this would not
be showing. Thank you.

So I reply and say yes thats my name, but im thinking "wtf these guys dont even say Hello?"  Or "we are so sorry we ignore you for 2 weeks?"

Then maybe 1 hour later they say this

Quote
On Tue, Jun 30, 2015 at 5:25 PM, <[email protected]> wrote:
Hello,

This will be displayed in your bonus section relatively shortly.  Thank you.

One more hour and my 100% bonus I see, but not the +1 free spin.  So i wait one more hour.

Then I email them back and ask about my freespin, i also tell them how I think they are treating me very bad, I tell them they should try to make this right and I can be good customer for them in future because I like the site.  I tell them If they do nothing I will come to this forum and share my story.

This was all two days ago - still waiting on my +1 free spin lol

or how about a sorry

LMAO, it is agonizing actually, like your name. But have you tried 100% deposit bonus in other casinos before?

I seldom see who can withdraw the money after requesting a bonus cos if you can't complete the rollover, I think here is also 50X, like betcoin.ag. In other casinos, 35X rollover is an impossible mission, I never see some guys who withdrew the deposit or bonus, they all failed, and lost the deposits and bonuses before completing the ridiculous high rollover, IMO you shouldn't request it and coinbet is protecting you from losing money(just kidding).  Cheesy
legendary
Activity: 1050
Merit: 1005
Good idea the surprise box, i like casino with a occasional bonus when i enter to the site  Grin
hero member
Activity: 840
Merit: 1000
SURPRISE BOX ADDED TO COINBET.AG

Get free status points, comp points and occasional casino bonus just for logging into Coinbet.ag! 

It's a surprise!

Good implementation after I recommend your site to do this like betcoin.ag.

But where is the box? it is not like betcoin.ag, in betcoin, there is a yellow box button and we can get the prize by clicking the button, I don't see any button or link to get the prize, could you show us? Any link or screenshot? Thanks very much.
sr. member
Activity: 581
Merit: 250
I think this site has potential, among other aspects the instant cashouts and withdraws have worked great for me.

However Ive had issues regarding my affiliate account and had to email them a couple times.

Its consistently taken 24-72+ hours for each response, and is often a one line, obviously rushed response only adressing some of the issues in email and neglecting others which results in simple requests taking a week plus of painfully slow back and forth. 

Betcoin support is much better in this department.

I hope coinbet gets their shit together as they seem to have the potential to be a great site.

Thanks for taking the time to review the site and play.  Fairly soon, the Coinbet.ag support will be 24/7 as well. 

The affiliate account cashout is very smooth at Coinbet.ag.  You go into your Coinbet account and under the affiliate section you will see Withdraw.  Click withdraw and click submit, then it will be approved by staff and right into your account!  That functionality has been there since launch. 

You can see the button on the right on the profile below:





We will always be here for all of you and have many new features that will be added on.  Thank you. 

Well, the few chips ended up confirming...still waiting on a response to my email...been 4 days...
member
Activity: 74
Merit: 10
SURPRISE BOX ADDED TO COINBET.AG

Get free status points, comp points and occasional casino bonus just for logging into Coinbet.ag! 

It's a surprise!
is the points count depend on how many days you login in a row? is it always the samr or is it completely random?

The points will vary based on your VIP level.  The higher your level the higher they will be but it will be between a random range.  Excellent question.  Thank you. 
full member
Activity: 182
Merit: 100
★YoBit.Net★ 200+ Coins Exchange & Dice
SURPRISE BOX ADDED TO COINBET.AG

Get free status points, comp points and occasional casino bonus just for logging into Coinbet.ag! 

It's a surprise!
is the points count depend on how many days you login in a row? is it always the samr or is it completely random?
legendary
Activity: 1540
Merit: 1013
OP doesnt care about refunding . I have sent him an email since 5 days ago informing him to refund my bet that was lost because of the bug.

Just for clarification, I have been refunded as well for the bug and have withdrawed them but still I think people need to do their own research before playing at this site because some things like this could happen again and it takes days for support to answer and fix this issue.
member
Activity: 74
Merit: 10
SURPRISE BOX ADDED TO COINBET.AG

Get free status points, comp points and occasional casino bonus just for logging into Coinbet.ag! 

It's a surprise!
member
Activity: 74
Merit: 10
I think this site has potential, among other aspects the instant cashouts and withdraws have worked great for me.

However Ive had issues regarding my affiliate account and had to email them a couple times.

Its consistently taken 24-72+ hours for each response, and is often a one line, obviously rushed response only adressing some of the issues in email and neglecting others which results in simple requests taking a week plus of painfully slow back and forth. 

Betcoin support is much better in this department.

I hope coinbet gets their shit together as they seem to have the potential to be a great site.

Thanks for taking the time to review the site and play.  Fairly soon, the Coinbet.ag support will be 24/7 as well. 

The affiliate account cashout is very smooth at Coinbet.ag.  You go into your Coinbet account and under the affiliate section you will see Withdraw.  Click withdraw and click submit, then it will be approved by staff and right into your account!  That functionality has been there since launch. 

You can see the button on the right on the profile below:





We will always be here for all of you and have many new features that will be added on.  Thank you. 
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