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Topic: CoinJar - Australia's first VC-backed Bitcoin startup - page 5. (Read 39152 times)

vip
Activity: 490
Merit: 502
I have done bank transfers using your site before to buy bitcoins but I can't anymore. Why is this?

CoinJar now requires customers to be identified in order to use bank transfers to make deposits. However, cash deposits will still be available for all customers regardless of identification process. Identification is secure and optional.
vip
Activity: 1316
Merit: 1043
👻
Sold a couple of BTCs via coinjar, awesome service!
hero member
Activity: 812
Merit: 1000
I have done bank transfers using your site before to buy bitcoins but I can't anymore. Why is this?
vip
Activity: 490
Merit: 502
No response yet on if I will get this confusing bitcoin quote fixed. Looks like it won't go through anyway as they have a 20k per day sale limit which was hit today.

From Coinjar's FAQ.

Quote
I'm getting an error "Global maximum reached" when selling bitcoin.
Modified on: Thu, Sep 5, 2013 at 6:54 PM

Looks like today's been a popular day for selling bitcoin. CoinJar has reached its limit of allocated bitcoin sell orders for today ($20,000 as of 28/8/2013). Try checking back in 6-12 hours.

I have replied to the support ticket, but will clarify here again just in case.

The actual quote for the transaction was correct and since you paid for it, we will send you the exact amount of AUD that you requested. However there was a presentation error in Filler because the exchange rate requote was not updated by the Filler system. CoinJar Filler is showing a larger BTC amount than what you have actually paid, and hence the exchange rate is much lower than actual (which is about 131.06).

Please also check your Bitcoin transaction history to see that you have paid the correct amount.

We are working on an update to address this issue. Requotes have been very rare but we agree that it's important to handle these situations smoothly. Thanks!

FYI, CoinJar Filler uses CoinJar Checkout to process sell orders (we use our own APIs to build the thing).
newbie
Activity: 44
Merit: 0
No response yet on if I will get this confusing bitcoin quote fixed. Looks like it won't go through anyway as they have a 20k per day sale limit which was hit today.

From Coinjar's FAQ.

Quote
I'm getting an error "Global maximum reached" when selling bitcoin.
Modified on: Thu, Sep 5, 2013 at 6:54 PM

Looks like today's been a popular day for selling bitcoin. CoinJar has reached its limit of allocated bitcoin sell orders for today ($20,000 as of 28/8/2013). Try checking back in 6-12 hours.
newbie
Activity: 44
Merit: 0
Unable to sell bitcoin on Coinjar since drop. Says the global maximum has been reached.
I used an old quote to get to the screen. Clicked requote and somehow got an old rate and sold 3 Bitcoins for 105aud each Sad Sad.... Zhou you able to resolve this by cancelling that sale?


Lodged a support ticket for it.
member
Activity: 71
Merit: 10
Done! We have deployed the feature just now. You can choose to place buy or sell orders in both AUD and BTC. In most cases you should get the exact amount, but fluctuations can also happen in which case you can always cancel and create the order again. (This is a tricky feature to implement because Filler and Checkout platforms are entirely independent and they don't trust each other.) Thanks!

Personally I don't find the new implementation very helpful.

It'd be nice to be able to figure out the conversion rate without clicking the 'request quote' button. On other websites I am able to input BTC or AUD and immediately find out what I am going to be purchasing and for how much before clicking any submit buttons or making any actual deposits.
sr. member
Activity: 469
Merit: 250
English Motherfucker do you speak it ?
Sounds very good.
When is more songs comming from Zhoutong? Maybe som rap about Coinjar?  Shocked  Wink
legendary
Activity: 1176
Merit: 1001
CryptoTalk.Org - Get Paid for every Post!
Wow, you guys hit the million quickly. I used you again today to sell some coins, keep up the good work!
member
Activity: 71
Merit: 10
Keep it up guys! An Aussie BTC start-up gives inspiration.
Ego
newbie
Activity: 19
Merit: 0


Done! We have deployed the feature just now. You can choose to place buy or sell orders in both AUD and BTC. In most cases you should get the exact amount, but fluctuations can also happen in which case you can always cancel and create the order again. (This is a tricky feature to implement because Filler and Checkout platforms are entirely independent and they don't trust each other.) Thanks!

Yay I have been waiting for this feature. Thanks Guys
vip
Activity: 490
Merit: 502
Congrats on the milestone,

Love the service,

I would like to ask one thing, When selling BTC can you give the option to choose the amount of BTC or AUD rather than just AUD?
This would make selling alot easier,

Cheers,

+1

I often go to sell my btc and forget instantly how much I currently have so I have to go back to the coinjar wallet and double check (about 5 times because of my memory).
Also when selling BTC it would be good to place orders, as I am often refreshing to get that 1$ extra when the price is fluctuating.

Done! We have deployed the feature just now. You can choose to place buy or sell orders in both AUD and BTC. In most cases you should get the exact amount, but fluctuations can also happen in which case you can always cancel and create the order again. (This is a tricky feature to implement because Filler and Checkout platforms are entirely independent and they don't trust each other.) Thanks!
vip
Activity: 490
Merit: 502
zhoutong, what happened to the third guy on the team?  I remember there was an engineer (Jerrold Poh?) and now it's just you and Asher.  See here:

http://coinjar.io/about

Jerrold decided to go back to his previous job because he wasn't really comfortable with startup life (12+ hours a day with no salary). But now Asher and I are very proactively bringing new guys on board, and we are planning to raise another seed round in the US.
full member
Activity: 208
Merit: 100
Congrats on the milestone,

Love the service,

I would like to ask one thing, When selling BTC can you give the option to choose the amount of BTC or AUD rather than just AUD?
This would make selling alot easier,

Cheers,

+1

I often go to sell my btc and forget instantly how much I currently have so I have to go back to the coinjar wallet and double check (about 5 times because of my memory).
Also when selling BTC it would be good to place orders, as I am often refreshing to get that 1$ extra when the price is fluctuating.
legendary
Activity: 1304
Merit: 1015
zhoutong, what happened to the third guy on the team?  I remember there was an engineer (Jerrold Poh?) and now it's just you and Asher.  See here:

http://coinjar.io/about
vip
Activity: 490
Merit: 502
Congrats on the milestone,

Love the service,

I would like to ask one thing, When selling BTC can you give the option to choose the amount of BTC or AUD rather than just AUD?
This would make selling alot easier,

Cheers,

Thanks for your feedback. We are working on this shortly. Stay tuned!
full member
Activity: 160
Merit: 100
Congrats on the milestone,

Love the service,

I would like to ask one thing, When selling BTC can you give the option to choose the amount of BTC or AUD rather than just AUD?
This would make selling alot easier,

Cheers,
newbie
Activity: 44
Merit: 0
Congrats! Great service. Will hit 2 mill before month end I am sure.
sr. member
Activity: 258
Merit: 250
You can trust me, I have an avatar
Thanks Zhou. Congratulations to the team.
vip
Activity: 490
Merit: 502
CoinJar Filler's transaction volume has officially exceeded US$1 million today. We have traded more than A$1,100,135 in the first 77 days of our operation, and our business is continuing to grow at exponential rates. I represent the CoinJar team to thank all our customers and friends for the wonderful support.

We are sharing our success with every CoinJar supporter. Redeem the voucher ONEMILLION before the end of September in CoinJar Filler to get a no-strings-attached A$1.00 credit for Bitcoin purchase. This offer is available for all current and new CoinJar Filler customers with a verified mobile number! Get free Bitcoin now at CoinJar Filler.
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