Ugh. That stinks. How bad was it?
I probably won't know the full extent for another couple weeks. It's bad enough that I need to make some reasonable changes, but not bad enough to quit yet
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Remember my idea about using a physical letter to a physical address? All you need is to hook into a service like L-Mail and send the buyer a verification code to their mailing address, and you can have strong proof that the account isn't stolen.
I also think you should automate your SMS verification so you can run that before a new buyer places their first order.
I also think you should automate your SMS verification so you can run that before a new buyer places their first order.
Thank you for the ongoing suggestions. I've been testing both of these techniques for the last couple months. I don't yet have enough data to expand them to all purchases yet.
