I did read their ToS several times but they can obliviously be interpenetrated and is hard to find out " what i did wrong " because of their lack of communication.
but just for those who cannot be bothered to click on the t&c on the coinpot site, here it is...
Terms of servicePlease read these Terms of Service ("Terms", "Terms of Service") carefully before using the
https://coinpot.co website (the "Service") operated by CoinPot ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts1.1 When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
1.2 We store your password in an irreversible format. In the unlikely event of someone hacking into your account, we will not be held responsible.
1.3 You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
1.4 You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
1.5 You can only have one account. Any attempt to create more than one account will lead to the termination of all of them.
1.6 Your email addresses will not be shown, given or sold.
1.7 Accounts are not transferable.
Links To Other Websites2.1 Our Service may contain links to third-party websites or services that are not owned or controlled by CoinPot.
2.2 CoinPot has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that CoinPot shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
2.3 We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination3.1 We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
3.2 All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
3.3 We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
3.4 Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
3.5 All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Liability4.1 We will not be liable for any kind of delays or failures that are not directly related to CoinPot and therefore beyond our control.
4.2 We will not be held responsible for any of our users, advertisers, advertisements or publishers. This also includes every supplier we depend on.
4.3 We are not responsible for any tax payment for you on what you receive from us. It's your responsibility to declare what you've received and pay your country's taxes.
Changes5.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
5.2 By continuing to access or use our Service after those revisions become effective, you agree to be bound by the
revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us6.1 If you have any questions about these Terms, please contact us at
[email protected] if you are unsure why you are banned/suspended then i would think that those in the Accounts section (1.1 to 1.7) probably apply
anyway even if YOU think they dont apply to you, coinpot must think they do - see 3.1 - they can basically terminate your account "for any reason whatsoever"
those are the t&c - if you dont like them dont use coinpot - and leave it for us that are honest and happy to stick to the rules
as per other peoples recommendations - its never a good idea to keep a lot of funds on coinpot or any exchange/online wallet etc - even if they are 100% honest there is always the risk of 3rd party hack, which might mean you lose those funds!