Topic: COINROYALE.COM • Provably Fair • 1 BTC Video Poker Tourney • 10% Casino Rebate - page 117. (Read 203945 times)
July 11, 2016, 11:15:16 AM
How long do deposits usually take before it becomes available? I've been waiting for an hour now.
May 26, 2016, 01:55:23 PM
Sorry guys. I just got to this.
We had some phantom issue with our bitcoin network server (which is used for processing deposit and withdrawal) and no one on our team were notified about it. We should have fix all the issues now and hopefully this won't be happening soon.
Anyone who have been affected, feel free to PM/email me and I'll make sure you'll get properly compensated.
We had some phantom issue with our bitcoin network server (which is used for processing deposit and withdrawal) and no one on our team were notified about it. We should have fix all the issues now and hopefully this won't be happening soon.
Anyone who have been affected, feel free to PM/email me and I'll make sure you'll get properly compensated.
May 26, 2016, 01:16:41 PM
Yep. Let's all panic for less than half a week of inactivity. I'd start panicking after a week. This is not the first time he has been inactive and it certainly won't be the last. Patience is a virtue as they say.
Not all people are not patient like you, I think you can say like that because you are not on his position. 7btc maybe a small amount for you but not for other people. Waiting for what we deserve to get it is annoying.
One more thing, their slogans :
Why coinroyale :
1. Snip
2. Snip
3. Great Customer Service No response for more than 60hours, is that great?
4. Fast Cashout Delayed more than 60hours, is that fast?
If what happened to hajar is true, so coinroyale is breaking their own slogans.
May 26, 2016, 10:31:44 AM
I also think 60 hours is very long time of period in gambling business because that kind of delay made things more worst because customer support is really important and it must be responsive and more quicker to make it reliable so let's see how they will get fix that issue.
May 26, 2016, 10:12:58 AM
victorhing is a legit admin so i would like to say this be patient once he will come online than everything will be get fixed there, withdrawal of 7 BTC is not a big amount and maybe this casino has not enough funds at the moment that is why it is still pending there.
I know this site is legit, but not answering for over 60hours is not a good sign imo. At least they (coinroyale) should answer it within 24hours at max, so the player is not panic.
I believe we will feel the same as hatar74 if we experiencing the same issue especially if we need the btc urgently.
May 26, 2016, 08:23:38 AM
victorhing is a legit admin so i would like to say this be patient once he will come online than everything will be get fixed there, withdrawal of 7 BTC is not a big amount and maybe this casino has not enough funds at the moment that is why it is still pending there.
May 26, 2016, 08:17:22 AM
Yep. Let's all panic for less than half a week of inactivity. I'd start panicking after a week. This is not the first time he has been inactive and it certainly won't be the last. Patience is a virtue as they say.
May 26, 2016, 07:48:08 AM
Waiting 60 hrs now. Support does not answer.
7 BTC withdrawal
7 BTC withdrawal
Not really sure what is happening with your withdrawal, but 60 hours for 7btc is too long for a big casino like coinroyale. The most weird thing is that they do not even answer your ticket.
Victorhing is also not active since 22nd
not a usual habit from coinroyale. This is the fist time I see victor offline for more than 3days. Hope it is not a bad sign that coinroyale will close down.
May 26, 2016, 07:26:40 AM
Waiting 60 hrs now. Support does not answer.
7 BTC withdrawal
7 BTC withdrawal
May 25, 2016, 06:24:22 AM
SCAM - Coinroyale.com is a scam. Waiting for withdrawal 36 HOURS. Support does not answer. Be cautious.
How much is your withdrawal? Is it a big amount?
I know how it feels, waiting for more than 36hours is suck.
May 25, 2016, 06:17:50 AM
SCAM - Coinroyale.com is a scam. Waiting for withdrawal 36 HOURS. Support does not answer. Be cautious.
seems like they experienced a technical problem regarding deposit process, last time my deposit credited for almost 24hours even i have sent an email to them. i wouldn't recommend to everyone to deposit here until victor could confirm what actually the problem causing deposit delayed up to 24-36 hours? May 25, 2016, 04:48:24 AM
SCAM - Coinroyale.com is a scam. Waiting for withdrawal 36 HOURS. Support does not answer. Be cautious.
May 21, 2016, 09:31:17 AM
Still my favourite casino for blackjack and Victor is the best in the business
April 28, 2016, 03:43:20 AM
Hi guys,
Sorry for the downtime. I was away for a few days and server went down! Our notification system wasn't working properly so I wasn't notified until today. Well, all have been fixed down and you should be able to login and play without any issues.
Sorry for the downtime. I was away for a few days and server went down!
Our notification system wasn't working properly so I wasn't notified until today. Well, all have been fixed down and you should be able to login and play without any issues.Are you managing your site alone without any customer supports/admins so you were not aware of the downtime for several days?
I'm THE customer support
Most of our team members are developers and designers. The thing is, we should have a notification system in place where I'l be notified on my cell during downtime or any abnormal activities. Except it didn't work last time. April 26, 2016, 01:20:07 PM
Hi guys,
Sorry for the downtime. I was away for a few days and server went down! Our notification system wasn't working properly so I wasn't notified until today. Well, all have been fixed down and you should be able to login and play without any issues.
Sorry for the downtime. I was away for a few days and server went down!
Our notification system wasn't working properly so I wasn't notified until today. Well, all have been fixed down and you should be able to login and play without any issues.Are you managing your site alone without any customer supports/admins so you were not aware of the downtime for several days?
April 26, 2016, 12:30:37 PM
Hi guys,
Sorry for the downtime. I was away for a few days and server went down! Our notification system wasn't working properly so I wasn't notified until today. Well, all have been fixed down and you should be able to login and play without any issues.
Sorry for the downtime. I was away for a few days and server went down!
Our notification system wasn't working properly so I wasn't notified until today. Well, all have been fixed down and you should be able to login and play without any issues. April 25, 2016, 08:57:12 PM
Is there something wrong with this site? I have tried since last week and sent multiple emails to support with no respond.
Are they going out of business?
Are they going out of business?
April 25, 2016, 03:49:49 PM
Why login and the games dont work since saturday? And when will be fixed?
This weird, usually this problem fixed in some hours only. Victor is also not active since 22nd, have you tried to send an email to them?
April 25, 2016, 03:04:23 PM
Why login and the games dont work since saturday? And when will be fixed?
April 10, 2016, 09:14:19 AM
Also when are you launching your official android platform?
Are they planning to make an android application? I have not heard about it before..
But if it is true, it will be a nice update for the loyal players. So players may play everywhere on their android phone. Although their games are playable via mobile players already, but an application will make players to play easier.
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