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Topic: COINROYALE.COM • Provably Fair • 1 BTC Video Poker Tourney • 10% Casino Rebate - page 97. (Read 205818 times)

legendary
Activity: 3066
Merit: 1312
Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.


From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.



I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.


SO is this resolved already? Can you confirm it, you have opened this discussion but you give no updates after more than 10 days. Dont make it like an abandoned issue, but I hope it has been solved already.
@Victorhing, can you confirm about this case?
legendary
Activity: 2674
Merit: 1048
Hi guys,

New bonus code for October is 150OCT

We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.
that sounds better , so the casino will remain online? as i feel so doubt when the support response late , no update here in the forum and several deposits get delayed . i just think it will be great if you keep improving especially everything that i have mentioned above.

really unfortunate to see a good casino like coinroyale looks abandoned.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Hi guys,

New bonus code for October is 150OCT

We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.
legendary
Activity: 1834
Merit: 1008
Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.


From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.



I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.


But usually after 24 hours he will reply it oncr and then keep going on it. Whenever £ have issued on here, he always replied any single of my issues and fix it ASAP. But I do not know about your problem here. May be it is right thing to post your issues on their support first. And you do not really need to post it here after it not yet confirmed from their emails
newbie
Activity: 38
Merit: 0
Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.


From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.



I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours.
legendary
Activity: 3066
Merit: 1312
Hi, i just registered.. is there a no deposit btc welcome offer as the post says ? i see the thread you refered to is closed for replies.
my username is the same as here.

They dont have no deposit bonus anymore as you can check it by yourself that the giveaway thread has been locked long time ago. You should make a deposit if you are gonna try this site and maybe you will get your luck on your first try.
full member
Activity: 263
Merit: 100
Hi, i just registered.. is there a no deposit btc welcome offer as the post says ? i see the thread you refered to is closed for replies.
my username is the same as here.
klf
legendary
Activity: 1344
Merit: 1000
Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.


From this post, I didn't understand what is exactly your issue. Please post more details about your issues.

What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly.

newbie
Activity: 38
Merit: 0
Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.
legendary
Activity: 1834
Merit: 1008
Could you please remove the "2 BTC Blackjack Tournament! (new)" from the title of your thread because there is no new blackjack tournament as I cant find it on your site unless I missed it. It is misleading title IMO, as once this thread is bumped and anyone who read the title might be interested to join the tournament while in fact there is no tournaments. 

I believr their tournament is already over but still they are putting it there just to attract more player to come their site to play and of course with other bonuses like he said before Casino Rebate Program. But still this will mislead many players to join their site just because of this bonuses

If OP wants to open new tournament, I would like to know and participate on it again
legendary
Activity: 3500
Merit: 1354
Could you please remove the "2 BTC Blackjack Tournament! (new)" from the title of your thread because there is no new blackjack tournament as I cant find it on your site unless I missed it. It is misleading title IMO, as once this thread is bumped and anyone who read the title might be interested to join the tournament while in fact there is no tournaments. 
jr. member
Activity: 86
Merit: 5
consider adding ultimate texas holdem to your offerings. most places removed the video machines offering this. and with a low minimum bet, it would be really nice to martingale it which u get stuck big very quickly if u do this in a regular casino like firekeepers in MI, where i lost $3000 this weekend.

surely im not the only one who would like to see it included
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?

Is it fixed already, have you seen your deposit on your account balance? If no, I suggest you to pm victor or send him an email ([email protected]) for faster respond. You might get some bonus as well for the inconvenience (based on my past experience)\

@Victor, is there something new on your site? You are going to have your 4th birthday soon, any plans to give us some great promos? Smiley

We have the new Casino Rebate Program, for more details visit https://coinroyale.com/about/rebate-program
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?
If you send a email to [email protected] or send me a PM with your username, I can check your account.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
Have you taken measures to avoid future downtimes?
Yes, We have taken the necessary steps to prevent this particular issue from happening again.
legendary
Activity: 3500
Merit: 1354
Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?

Is it fixed already, have you seen your deposit on your account balance? If no, I suggest you to pm victor or send him an email ([email protected]) for faster respond. You might get some bonus as well for the inconvenience (based on my past experience)\

@Victor, is there something new on your site? You are going to have your 4th birthday soon, any plans to give us some great promos? Smiley
newbie
Activity: 1
Merit: 0
Deposited .002 btc and its 6 confirmations in now and ur website still has it on pending..?
hero member
Activity: 896
Merit: 527
₿₿₿₿₿₿₿
Have you taken measures to avoid future downtimes?
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
I haven't read the whole thread, so forgive me if this has been mentioned already.

I love the video poker at coinroyale, but I have one issue with it: when you draw to a winning hand there is a delay before the draw comes down. So if I hold 77 and its going to become trips or two pair, it will stall for a brief moment and I know I have won before I see the cards. If the cards come down immediately I will have lost. This is less an issue when holding say QQ since it is already a winner, the delay will exist regardless of if the hand improves.

There are of course times when lag occurs and a delay happens regardless. But this is definitely an issue with video poker that takes some of the suspense out of the game. I don't even care what the cards are if the draw comes fast.

Anyway, I love the site (except for the insane losses I've incurred at slots, of course). I am Cunaxa on there.

Thanks for letting us know.  We will look into this.
legendary
Activity: 1435
Merit: 1123
CoinRoyale.com
coinroyale seems to be not running right now, who else is this issue?

I can't load the site, hope it gets fixed soon.

We are working on restoring the site.  Will update when the site is back online.

Hi guys, the site is now back up, we want to apologize for any inconvenience this may have caused.
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