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Topic: Coins.ph Official Thread - page 191. (Read 291607 times)

sr. member
Activity: 1274
Merit: 263
June 13, 2019, 10:09:17 AM
Yung mga mag-encash thru LBC, make sure na marami pera yung branch na pagkukuhanan niyo.Yung akala mong makukuha mo na 1 hour after cash out sa coins, baka abutin yan ng isang araw kasi walang pera sa ibang lbc branches.
I never experience this, maybe you are cashing out a big amount of money, which for me not advisable using the outlet for cash out, with bigger amount I only trust banks for that as their staff are more professional compared to remittance center.

Banks have the bank secrecy law to observed, don't know about remittance center, you might be at risk if they divulge to other people that you can cashing out use amount.
Ako rin never kong naranasan yan siguro nagkataon lang boss na ganyan na naubusan sila ng funds baka  naunahan ka na nang iba kaya nagkaganyan. Ako kasi once na binigay ko yung information na hinihingi nila binibigay na nila kaagad agad ang pera. Hindi ko lang alam kung may iilan din sa mga member dito ang nakaranas ng kagaya sa iyo na maubusin sila ng pera at kailangan pa nilang maghintay. Tatlo ang branch dito sa amin so incase na mangyari yan may other option pa ako.
sr. member
Activity: 353
Merit: 254
unibtc - Bitsler.com Developer
June 13, 2019, 09:22:38 AM
Just in case EGC goes back online for Coins.ph, please be informed of the following changes from Security Bank for EGC users.



** Screenshot take from https://www.securitybank.com/about-us/banking-advisory/
legendary
Activity: 3108
Merit: 1290
Leading Crypto Sports Betting & Casino Platform
June 13, 2019, 04:04:09 AM
Yung mga mag-encash thru LBC, make sure na marami pera yung branch na pagkukuhanan niyo.Yung akala mong makukuha mo na 1 hour after cash out sa coins, baka abutin yan ng isang araw kasi walang pera sa ibang lbc branches.
I never experience this, maybe you are cashing out a big amount of money, which for me not advisable using the outlet for cash out, with bigger amount I only trust banks for that as their staff are more professional compared to remittance center.

Banks have the bank secrecy law to observed, don't know about remittance center, you might be at risk if they divulge to other people that you can cashing out use amount.
asu
legendary
Activity: 1302
Merit: 1136
June 13, 2019, 02:28:13 AM
Hi coins ph, I would like to know why there is always a problem for security bank withdrawal? I think it's almost a month and still under maintenance. Are you planning to remove security bank as an option for cash out?

LBC is also a good option but they're always out of cash in their branches especially if you're going to cash out a big amount of money. lol.

Maybe it's time for coins ph to produce their own atm machine or card for the convenience of its users.



Hi escalante28, pwede mo na lang sila duon sa app ikaw gumawa ng concerns dahil hindi na active ang represented customer support ng coins.ph dito. About dyan sa cash-out option nila na security bank, yeah, it’s almost a month na din na still under maintenance pa din at walang update. Kung meron man I think yung sms message na about kyc may connect yun (pero still wala pa din confirmation about kay coins)

Agree. Yung LBC minsan out of cash talaga lalo na pag malaki yung kukunin mo na pera sa kanila. Then, biglang pag ikaw na yung tatawagin at nakita na malaki yung kukunin mo papabalikin kana lang tomorrow, dahil nga sa kawalan ng cash. It’s a waste of time sa iba...

Your suggestion might be possible?... coins ano na Huh
legendary
Activity: 2114
Merit: 1150
https://bitcoincleanup.com/
June 13, 2019, 02:04:52 AM
Yung mga mag-encash thru LBC, make sure na marami pera yung branch na pagkukuhanan niyo.Yung akala mong makukuha mo na 1 hour after cash out sa coins, baka abutin yan ng isang araw kasi walang pera sa ibang lbc branches.
I feel you, di lang sa LBC pati na din sa ibang remitance. Naka experience din ako sa isang city na napuntahan ko, may isang remittance na may may maximum limit lang ang isang tao pwede ma receive sa isang transaction. So, di na ito sa side ni Coins.ph ang problema, sa side ito ng remittance.

Para sa akin posibling naging dahilan sa ganitong problema ay yung mga nag kalat na investment schemes with high returns, kasi posibling, wala ng mga taong nagpapadala doon sa area nila, which is more on receive na ang mga tao dun kaya posibleng nauubosan sila ng pera.

I even tried na kinuha ang phone number ko at sabi text/call lang daw nila ako pag nakompleto na nila yung amount na i rerecieve ko, it's almost 7hours din bago sila nag text at nakuha ko yung pera.

Yeah nasa remittance center na nga ang problema at hindi sila makapag-produce agad ng pera. Naka-depende pa sa koleksyon nila on that day.

My issue with coinsph eh bakit hindi sila maging transparent, instead na sabihin nila pwede na after 1 hour, bakit hindi maglagay ng note na depende sa availability sa lbc. I chose lbc over the other remittance centers dahil sa 1 hour processing unlike sa iba na 6pm mo pa makukuha as indicated in their website.

Tatlong magkakalayong branches na napuntahan ko, ang ending nagpa-reserve na lang din at maghihitay hanggang bukas hanggang makaipon sila.
member
Activity: 742
Merit: 42
June 13, 2019, 02:01:31 AM
Hi coins ph, I would like to know why there is always a problem for security bank withdrawal? I think it's almost a month and still under maintenance. Are you planning to remove security bank as an option for cash out?

LBC is also a good option but they're always out of cash in their branches especially if you're going to cash out a big amount of money. lol.

Maybe it's time for coins ph to produce their own atm machine or card for the convenience of its users.

sr. member
Activity: 980
Merit: 261
June 13, 2019, 01:27:19 AM
Yung mga mag-encash thru LBC, make sure na marami pera yung branch na pagkukuhanan niyo.Yung akala mong makukuha mo na 1 hour after cash out sa coins, baka abutin yan ng isang araw kasi walang pera sa ibang lbc branches.
I feel you, di lang sa LBC pati na din sa ibang remitance. Naka experience din ako sa isang city na napuntahan ko, may isang remittance na may may maximum limit lang ang isang tao pwede ma receive sa isang transaction. So, di na ito sa side ni Coins.ph ang problema, sa side ito ng remittance.

Para sa akin posibling naging dahilan sa ganitong problema ay yung mga nag kalat na investment schemes with high returns, kasi posibling, wala ng mga taong nagpapadala doon sa area nila, which is more on receive na ang mga tao dun kaya posibleng nauubosan sila ng pera.

I even tried na kinuha ang phone number ko at sabi text/call lang daw nila ako pag nakompleto na nila yung amount na i rerecieve ko, it's almost 7hours din bago sila nag text at nakuha ko yung pera.

ibig sabihin madalas sa LBC na walang laman yung isang branch nila? kasi sa cebuana at ibang remittance center di naman nangyayare yan o dahil sa madami lang din cash out sa LBC at konti lang yung nagpapasok sa branch kasi kapag mas madami nga naman yung kumukuha ng pera at walang nagpapadala talagang magkakaubusan ng supply.

 
legendary
Activity: 2506
Merit: 1394
June 13, 2019, 01:19:45 AM
Yung mga mag-encash thru LBC, make sure na marami pera yung branch na pagkukuhanan niyo.Yung akala mong makukuha mo na 1 hour after cash out sa coins, baka abutin yan ng isang araw kasi walang pera sa ibang lbc branches.
I feel you, di lang sa LBC pati na din sa ibang remitance. Naka experience din ako sa isang city na napuntahan ko, may isang remittance na may may maximum limit lang ang isang tao pwede ma receive sa isang transaction. So, di na ito sa side ni Coins.ph ang problema, sa side ito ng remittance.

Para sa akin posibling naging dahilan sa ganitong problema ay yung mga nag kalat na investment schemes with high returns, kasi posibling, wala ng mga taong nagpapadala doon sa area nila, which is more on receive na ang mga tao dun kaya posibleng nauubosan sila ng pera.

I even tried na kinuha ang phone number ko at sabi text/call lang daw nila ako pag nakompleto na nila yung amount na i rerecieve ko, it's almost 7hours din bago sila nag text at nakuha ko yung pera.
legendary
Activity: 2114
Merit: 1150
https://bitcoincleanup.com/
June 13, 2019, 01:13:22 AM
Yung mga mag-encash thru LBC, make sure na marami pera yung branch na pagkukuhanan niyo.Yung akala mong makukuha mo na 1 hour after cash out sa coins, baka abutin yan ng isang araw kasi walang pera sa ibang lbc branches.
legendary
Activity: 3108
Merit: 1290
Leading Crypto Sports Betting & Casino Platform
June 12, 2019, 10:24:16 PM
Anyone here experience a problem using GCASH ATM? (coins>GCASH>ATM)

I had cash out today from coins.ph and successfully credited to my GCASH account, but when I tried to withdraw the money from ATM, I received a confirmation from Globe that the amount was successfully withdrawn, but the machine does not disperse the amount.

If you have face this kind of problem, kindly give me an advise and please share your experience and how you solve it.
I experience this one I guess just last month, I message gcash care using messenger, (un)fortunatey it takes a day before I got refunded. And after that, once I encountered such issue in any ATM for withdrawal, an sms message sent to me(below) and funds never get deducted.

Code:
Sorry, your bills payment transaction to ### with amount P### failed. We have credited this back to your wallet. Your new balance is ####. Ref. No. #########

So, you should message gcash for this asap, and much better if you have the atm receipt if asked, but probably, they will know it since they might have all transaction logs (successful and unsuccessful) of your account.

Thanks, I will message them now and will not for them to auto refund as it was stated in the help center that I need to wait 1 to 2 days and if no refund is given, I have to message them. Hopefully I'll get back my refund within 24 hours.

~~
asu
legendary
Activity: 1302
Merit: 1136
June 12, 2019, 10:09:12 PM
Anyone here experience a problem using GCASH ATM? (coins>GCASH>ATM)

I had cash out today from coins.ph and successfully credited to my GCASH account, but when I tried to withdraw the money from ATM, I received a confirmation from Globe that the amount was successfully withdrawn, but the machine does not disperse the amount.

If you have face this kind of problem, kindly give me an advise and please share your experience and how you solve it.

Na en-counter ko na yung ganto.

It’s just something na ATM error kaya try mo na lang ulit mag withdraw. Ang case kasi sakin nag withdraw din ako gamit GCASH at wala ding na dispense/nilabas na cash yung ATM pero hindi nabawasan yung balance ko. Then, I tried to withdraw sa ibang ATM bank and gumana naman at may nilabas ng pera.

or walang laman na pera yung ATM na pinag withdrahan, like that.

Advice that it’s helpful lalo na sa mga gantong situation:
1. Itabi yung transaction receipt 
- magagamit ito para mas mapadali ang proseso ng iyong problema kung saang bangko ka nag withdraw and make sure na may significant date and time na tama yung mga yon sa araw na nung nag withdraw ka.

2. I-report ang nangyare na incidente sa ATM banks.
- Pumunta ka agad sa malapit na bangko at i-report duon ang nangyare ukol sa iyong transaction.

Good luck bro! Smiley

copper member
Activity: 2142
Merit: 1305
Limited in number. Limitless in potential.
June 12, 2019, 09:58:47 PM
Anyone here experience a problem using GCASH ATM? (coins>GCASH>ATM)

I had cash out today from coins.ph and successfully credited to my GCASH account, but when I tried to withdraw the money from ATM, I received a confirmation from Globe that the amount was successfully withdrawn, but the machine does not disperse the amount.

If you have face this kind of problem, kindly give me an advise and please share your experience and how you solve it.
I experience this one I guess just last month, I message gcash care using messenger, (un)fortunatey it takes a day before I got refunded. And after that, once I encountered such issue in any ATM for withdrawal, an sms message sent to me(below) and funds never get deducted.

Code:
Sorry, your bills payment transaction to ### with amount P### failed. We have credited this back to your wallet. Your new balance is ####. Ref. No. #########

So, you should message gcash for this asap, and much better if you have the atm receipt if asked, but probably, they will know it since they might have all transaction logs (successful and unsuccessful) of your account.
legendary
Activity: 3108
Merit: 1290
Leading Crypto Sports Betting & Casino Platform
June 12, 2019, 09:37:32 PM
Anyone here experience a problem using GCASH ATM? (coins>GCASH>ATM)

I had cash out today from coins.ph and successfully credited to my GCASH account, but when I tried to withdraw the money from ATM, I received a confirmation from Globe that the amount was successfully withdrawn, but the machine does not disperse the amount.

If you have face this kind of problem, kindly give me an advise and please share your experience and how you solve it.
sr. member
Activity: 1274
Merit: 263
June 12, 2019, 07:04:43 PM


Ito na iyong holiday schedule for cash-in and cash-out tomorrow.

Mapansin niyo, wala pa ring GCASH but according to the status page, operational na ang GCASH and I just checked it now in the app and ayun puwede na nga. Although di ko pa tinatry sa ngayon so di ko alam kung smooth na.


Pansin ko rin kanina na operational naman ang gcash kaya ang ginawa ko nagrequest ako ng payout and then pumasok naman mabuti at naayos na ang gcash. Ang tanong is bakit gumana sa akin kanina kahit kakatapos lang ng Independence day kasi usually yan mga isang araw pa or more before magamit ulit.  Pero hindi na mahalaga iyon sana huwag na lang magkaroon ulit ng maintenance ang gcash.
legendary
Activity: 3108
Merit: 1290
Leading Crypto Sports Betting & Casino Platform
June 11, 2019, 09:28:22 PM
Hello mga kababayan.
Ask poh sana ako if posibli ba na malalaman ng ibang tao ang transaction ng mga bitcoins within coins.php btc wallet.
Halimbawa poh if may bitcoin wallet ako sa coins.php , e tatransfer ko sa isang frind ko na may btc wallet sa coins.php.

Makikita ba un public ung transaction namin? Like may records ba in public na posibling makita yung transaction na yun? Thnx poh sa ssasgot

There will be no record in public as that is just an internal transaction, it needs to appear in the blockchain so the public can view it.
However, your facebook friends (if you link your FB to coins) who are using coins.ph will see that there's a transaction between the two of you but the amount is not displayed.
newbie
Activity: 1
Merit: 0
June 11, 2019, 08:47:31 PM
Hello mga kababayan.
Ask poh sana ako if posibli ba na malalaman ng ibang tao ang transaction ng mga bitcoins within coins.php btc wallet.
Halimbawa poh if may bitcoin wallet ako sa coins.php , e tatransfer ko sa isang frind ko na may btc wallet sa coins.php.

Makikita ba un public ung transaction namin? Like may records ba in public na posibling makita yung transaction na yun? Thnx poh sa ssasgot
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
June 11, 2019, 06:08:59 PM
Naku bro mukhang Thursday or Friday pa yan. Holiday pa naman ngayon and there will be no bank operations.

Ganyan din nangyari saken. Supposedly, dapat marecieve ko yung cashout ko before Eid al-Fitr pero ang nangyari, di siya nagcash out that time and naabutan ako ng holiday. So that is a Saturday, Sunday and Monday, additional  pa yung Tuesday and Wednesday and they said they are sorry kase nagkaproblema daw sa bank transaction. It is fine kase di ko pa naman kailangan but the thing is that kung kailangan ko yun, yari na. Monday ko daw  marerecieve but narecieve ko siya Biyernes ng gabi. I hope maayos na mga transactions natin sa banks kase minsan kailangang kailangan natin yung pera. MInsan kase nagschedule tayo ng cash out para sumakto sa pangagailangan natin tapos ganito yung mangyayari, sobrang nakaka-disappoint yun,

Mas worst sa akin. 5 days processed, placed on first day of banking days, no holiday that week and the usual banking process time. Meaning dapat smooth.

Bank involved is EastWest bank. Internal transaction error daw. Bilib ako sa CS ng coins.ph kasi mabilis sumagot pero iyong query na yan inabot ng ilang araw bago masagot. Last January yan bago ako naging Custom Limit sa coins.ph.

Yes abala talaga yan. Sa bank withdrawals lagi ako nag aadvance ng several days ahead of the day na kailangan na. Pero sa 5 days process wala rin late rin nakuha.
sr. member
Activity: 546
Merit: 256
June 11, 2019, 04:36:46 PM
Naku bro mukhang Thursday or Friday pa yan. Holiday pa naman ngayon and there will be no bank operations.

Ganyan din nangyari saken. Supposedly, dapat marecieve ko yung cashout ko before Eid al-Fitr pero ang nangyari, di siya nagcash out that time and naabutan ako ng holiday. So that is a Saturday, Sunday and Monday, additional  pa yung Tuesday and Wednesday and they said they are sorry kase nagkaproblema daw sa bank transaction. It is fine kase di ko pa naman kailangan but the thing is that kung kailangan ko yun, yari na. Monday ko daw  marerecieve but narecieve ko siya Biyernes ng gabi. I hope maayos na mga transactions natin sa banks kase minsan kailangang kailangan natin yung pera. MInsan kase nagschedule tayo ng cash out para sumakto sa pangagailangan natin tapos ganito yung mangyayari, sobrang nakaka-disappoint yun,
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
June 11, 2019, 03:39:26 PM

Mapansin niyo, wala pa ring GCASH but according to the status page, operational na ang GCASH and I just checked it now in the app and ayun puwede na nga. Although di ko pa tinatry sa ngayon so di ko alam kung smooth na.
Nice. I just try to cash out using gcash, so far balik naman sa dati-instant processed.

Nice feedback. Di ko pa rin kasi tinesting kasi kaka-CO ko lang sa LBC recently. Well then, mayroon na tayong let option for urgent needs. Buti naman di nagtagal kasi ubos na option natin for urgent.

Yung sa BDO ko nalang yung hindi pa na re'resolve. Noong 9th pa yun, till now wala pang refund or success notification (my first time na mag ka issue using BDO  Undecided), though still waiting sa next update ng CS nila.

What's the reason raw according to their CS?

Di ba recently ginawang 2 days ang processing time sa mga bank withdrawals (if before 10am placed ,+2 days, if later parang lumalabas na almost +3 days, tama ba?) although sobra na kasi dapat 11th natanggap mo na? Binalik lang let sa usual processing time kahapon.

Naku bro mukhang Thursday or Friday pa yan. Holiday pa naman ngayon and there will be no bank operations.
sr. member
Activity: 980
Merit: 261
June 11, 2019, 09:43:56 AM

Mapansin niyo, wala pa ring GCASH but according to the status page, operational na ang GCASH and I just checked it now in the app and ayun puwede na nga. Although di ko pa tinatry sa ngayon so di ko alam kung smooth na.
Nice. I just try to cash out using gcash, so far balik naman sa dati-instant processed.

Yung sa BDO ko nalang yung hindi pa na re'resolve. Noong 9th pa yun, till now wala pang refund or success notification (my first time na mag ka issue using BDO  Undecided), though still waiting sa next update ng CS nila.

This is a good news, I missed GCASH cash out, I think it's been over a week already it's not operational.
I like this because it's instant and I just don't look at the fee. lol.

Nakapag cash out nako earlier this day at smooth naman instant pa din yung process, importante pa din kasi gcash lalo na kapag may biglang lakad lalo na kung maaga pa na walang bukas na palawan o lbc kaya kahit mataas fee ginagamit pa din ito.
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