Coins.ph Official Thread - page 186.

Muzika

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Quote from: kissmarx on July 11, 2019, 09:00:35 AM

Wala akong natanggap na anumang text message from Security Bank. Ewan ko ba bat hanggang ngayon disabled pa ang cashout method na yan. If Security bank is making it hard for us or coins.ph mismo. Why not coins.ph add another bank that can handle cardless transactions? Suggestion ko sa coins.ph: Metrobank can do it. PSBank can also do it. Why not do it? We are living in the most modern world yet. So Just do it.

Wag na nating asahan ang security bank most of the time talagang hindi nagfafunction yung service nila. Isa pa matagal ng meron ang Metrobank ng cardless transaction sa ATM nila pero until now wala pa ito sa options sa coins.ph sana lang mapush natin sila na makapag partnership sa Metrobank sa cashout option na ito.

kissmarx

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Wala akong natanggap na anumang text message from Security Bank. Ewan ko ba bat hanggang ngayon disabled pa ang cashout method na yan. If Security bank is making it hard for us or coins.ph mismo. Why not coins.ph add another bank that can handle cardless transactions? Suggestion ko sa coins.ph: Metrobank can do it. PSBank can also do it. Why not do it? We are living in the most modern world yet. So Just do it.

harizen

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It's been 3 days na sunod-sunod na akong nakakatanggap ng text message sa Security Bank na di pa raw ako nagsusubmit ng additional info e.g email para applicable ulit sa EgiveCash (basically iyong phone number). Sa lahat ng numbers na ginamit ko yan. Kayo rin ba?

Gawin ko sana kaya lang non-sense naman since disable naman ang EgiveCash sa coins.ph. Aanhin ko yan lol.

In general kasi yan meaning all beneficiaries na tumanggap ng EgiveCash in the past, not just via coins.ph.

bitcoin31

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Quote from: serjent05 on July 09, 2019, 05:22:37 PM

Quote from: harizen on July 09, 2019, 05:15:13 PM

Quote from: ?? on ??

Thank for the everyone for helping this issues or problems all Informatiom I got I suggested to my friend and he contacted the support and he gave a link and they answer the question needed and they have result after 1 to 3 working days. I hope his account will open again because he some bitcoin there and he needs money this week and also lesson learned for everyone to registered both email and mobile number for registering an account in coins.ph.

Baka KYC ulit yan dun sa owner. Parang confirmation lang din.

Same experienced dun sa ka-GC ko pero di naman nawala SIM card niya. Sa kalumaan di na nabasa ng phone. And since hassle para sa kanya ang pumunta sa telco service for replacement SIM (kahit saglit lang naman gawin yan) , nagrequest sya sa coins.ph ng change number and sinabi nga niya na di na binabasa SIM card niya.

Sure yan maoopen ulit ng friend mo yan since may mga proof naman na siya ang owner. Pero I think malabo maresolved yan this week.

Update mo kami ano iparequirements sa kanya for references na rin para sa lahat.

automatic hihingan ng documentation ang client. That is to verify kung siya talaga ang may-ari nung account. About sa pagregister kay coins.ph, mas maganda talaga kung may iba tayong access sa ating account maliban sa mobile number. Kung naiset sana nya ang email ng account, wala sana siyang problema kahit nawala ang CP nya na pinaglalagyan ng simcard number na ginamit nya to register kay coins.ph. Aside from that, siguro naman nilink nya ang Twitter at FB account nya para may karagdadang way na maverify na siya talaga ang owner ng account.

Coins.ph staff ask him to send his documents to them so they can verify if he is really the owner of the account. And he still going to wait if he approve to open again his coins.ph wallet and Im really sure that he can do because his the real owner. In his case he only use Mobile number for registering coins.ph and Im thankful because I use both incase that happen to me like that.

serjent05

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Quote from: harizen on July 09, 2019, 05:15:13 PM

Quote from: ?? on ??

Thank for the everyone for helping this issues or problems all Informatiom I got I suggested to my friend and he contacted the support and he gave a link and they answer the question needed and they have result after 1 to 3 working days. I hope his account will open again because he some bitcoin there and he needs money this week and also lesson learned for everyone to registered both email and mobile number for registering an account in coins.ph.

Baka KYC ulit yan dun sa owner. Parang confirmation lang din.

Same experienced dun sa ka-GC ko pero di naman nawala SIM card niya. Sa kalumaan di na nabasa ng phone. And since hassle para sa kanya ang pumunta sa telco service for replacement SIM (kahit saglit lang naman gawin yan) , nagrequest sya sa coins.ph ng change number and sinabi nga niya na di na binabasa SIM card niya.

Sure yan maoopen ulit ng friend mo yan since may mga proof naman na siya ang owner. Pero I think malabo maresolved yan this week.

Update mo kami ano iparequirements sa kanya for references na rin para sa lahat.

automatic hihingan ng documentation ang client. That is to verify kung siya talaga ang may-ari nung account. About sa pagregister kay coins.ph, mas maganda talaga kung may iba tayong access sa ating account maliban sa mobile number. Kung naiset sana nya ang email ng account, wala sana siyang problema kahit nawala ang CP nya na pinaglalagyan ng simcard number na ginamit nya to register kay coins.ph. Aside from that, siguro naman nilink nya ang Twitter at FB account nya para may karagdadang way na maverify na siya talaga ang owner ng account.

harizen

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Quote from: ?? on ??

Thank for the everyone for helping this issues or problems all Informatiom I got I suggested to my friend and he contacted the support and he gave a link and they answer the question needed and they have result after 1 to 3 working days. I hope his account will open again because he some bitcoin there and he needs money this week and also lesson learned for everyone to registered both email and mobile number for registering an account in coins.ph.

Baka KYC ulit yan dun sa owner. Parang confirmation lang din.

Same experienced dun sa ka-GC ko pero di naman nawala SIM card niya. Sa kalumaan di na nabasa ng phone. And since hassle para sa kanya ang pumunta sa telco service for replacement SIM (kahit saglit lang naman gawin yan) , nagrequest sya sa coins.ph ng change number and sinabi nga niya na di na binabasa SIM card niya.

Sure yan maoopen ulit ng friend mo yan since may mga proof naman na siya ang owner. Pero I think malabo maresolved yan this week.

Update mo kami ano iparequirements sa kanya for references na rin para sa lahat.

asu

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Quote from: asu on July 08, 2019, 07:40:45 PM

Quote from: bitcoin31 on July 08, 2019, 06:33:37 PM

I have question is anyone case like this, I have a friend who have level 2 account in coins.ph and yesterday his sim card lost and that sim card are connected to the coins.ph and the problem now they open his account and they regustered only number not including email so now they will not able to open his account in coins.ph and I suggested to contact the coins.ph what do you think the requirements to recover his account or any chances or don't have?

I send your problem sa help center ng coins.ph

Meron naman chance na ma recover pa account niya at sa requirements, siguro coins.ph lang ang maaring makasagot nyan and wait na lang siguro sa reply nila. Mabilis naman mag reply pag dating sa mga problems ang coins lalo na pag umaga.

I’ll update you pag nag reply na coins

Update,

Coins.ph customer support reply:

Quote

Great to hear from you!

We understand that you are asking in behalf of another customer. However due to our strict privacy policy, we are not authorized to share any transaction details with people other than the owner of the Coins.ph account.

The account holder may reach out to us via email at [email protected] or through our hotline (02) 692-2829 anytime within our operating hours from Monday to Friday, 10AM to 6PM.

Hope you understand that this is for us to maintain account safety and security.

I second what bL4nkcode said. He is right and addition to what he said kase na experience ko din yan although, not really the same pero hiningan din ako ng KYC and a video that contains kung anong araw nawala yung mobile number and yung kasama na din kung ano yung mobile number with holding my ID’s. Wala naman problema sa pagbawi ng account basta provide lang niya yung need ng coins.ph para walang hassle sa pag recover ng account niya.

bL4nkcode

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Quote from: bamboylee on July 08, 2019, 08:34:30 PM

Is your sim card from philippine provider? If so, it is very easy to have your sim card replaced as long as the sim is just recently lost. If it made any transactions within the month, text, call or load, then just go your telco outlet and have them replace your sim. It is free.

I'm afraid that's easier said than done, lots of information will be asked, like when or to whom the last SMS message you received and sent, even the sim card holder which is called the sim card bed is very important as well which is tinatago ko talaga yung ganyang bagay.

I tried to change my sim card before since it was damaged but the thing is I still have the previous one so, may mga info pa ako like SMS messages, since there's a gcash account linked to that number so it was processed ka agad.

Well, if still alam mo ang mga ganyang info, I suggest go to some of the telco outlets which was mentioned asap, mostly nasa mga mall yan.

bamboylee

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Quote from: bitcoin31 on July 08, 2019, 06:33:37 PM

I have question is anyone case like this, I have a friend who have level 2 account in coins.ph and yesterday his sim card lost and that sim card are connected to the coins.ph and the problem now they open his account and they regustered only number not including email so now they will not able to open his account in coins.ph and I suggested to contact the coins.ph what do you think the requirements to recover his account or any chances or don't have?

Is your sim card from philippine provider? If so, it is very easy to have your sim card replaced as long as the sim is just recently lost. If it made any transactions within the month, text, call or load, then just go your telco outlet and have them replace your sim. It is free.

bL4nkcode

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Quote from: bitcoin31 on July 08, 2019, 06:33:37 PM

I have question is anyone case like this, I have a friend who have level 2 account in coins.ph and yesterday his sim card lost and that sim card are connected to the coins.ph and the problem now they open his account and they regustered only number not including email so now they will not able to open his account in coins.ph and I suggested to contact the coins.ph what do you think the requirements to recover his account or any chances or don't have?

Most probably, they will ask if what's the number connected to the account, and expect they will ask verification or KYC, or maybe something like selfie with your valid ID.
Na experience ko is na wala phone ko together yung sim na linked sa coins account, at yun din ginawa ko, medjo badtrip lang ako that time kase ang hirap ma reach yung CS nila, I don't know parang nag improve naman. So tell your friend to contact them asap.

asu

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Quote from: bitcoin31 on July 08, 2019, 06:33:37 PM

I have question is anyone case like this, I have a friend who have level 2 account in coins.ph and yesterday his sim card lost and that sim card are connected to the coins.ph and the problem now they open his account and they regustered only number not including email so now they will not able to open his account in coins.ph and I suggested to contact the coins.ph what do you think the requirements to recover his account or any chances or don't have?

I send your problem sa help center ng coins.ph

Meron naman chance na ma recover pa account niya at sa requirements, siguro coins.ph lang ang maaring makasagot nyan and wait na lang siguro sa reply nila. Mabilis naman mag reply pag dating sa mga problems ang coins lalo na pag umaga.

I’ll update you pag nag reply na coins

bitcoin31

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I have question is anyone case like this, I have a friend who have level 2 account in coins.ph and yesterday his sim card lost and that sim card are connected to the coins.ph and the problem now they open his account and they regustered only number not including email so now they will not able to open his account in coins.ph and I suggested to contact the coins.ph what do you think the requirements to recover his account or any chances or don't have?

finaleshot2016

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Quote from: Clark05 on July 07, 2019, 12:12:15 PM

Quote from: bL4nkcode on July 07, 2019, 11:42:33 AM

Quote from: Darker45 on July 07, 2019, 01:53:40 AM

Quote from: bhadz on July 06, 2019, 07:42:14 AM

Nabasa ko yung thread mo at nagbago na, hindi na siya instant.

Buti naman. Hindi naman kasi lahat ng users nag-iisip na hindi totoo ang nakalagay na "Instant" doon sa Coins Pro. Hindi maaaring misleading ang ilalagay kasi ang users din nila mismo ang mamomroblema in the end. Uulanin sila ng reklamo pag nagkataong laging palpak ang serbisyo nila.

Actually, all of them are just marketing stuffs, sino pa hindi ma sa'sanay sa mga ganyan using coins, like on gcash or eGC (before) or any process na sinasabing instant daw, cash in man or withdraw process, processing them takes minutes there's nothing instant, it take minutes or even hours, much worse if day(s) pa. Kaya if may gagawin kayo, cash in or withdraw try to make your patience much longer.

Oo nga naman atleast hindi naghihintay ng matagal gaya ko nagcacashout sa gcash pero nag aantay ako ng ilang minuto baka may magsend sa akin na pumasok na yung pera ko at isang bes ata 30 minutes akong naghintay pero okay pa rin naman dahil matiyaga naman akong maghintay kumpara sa ibang cashout na pagpipiliin na maghihintay ka talaga ng ilang oras.

It doesn't mean na instant yung nakalagay, ico-consider mo na as speed of light ang bilis na pagka-click mo ay nandyan agad. We should consider all of the factor na nakakapagpabagal at dini-disregard yung salitang instant, katulad ng internet speed, number of transactions, at iba pa. Actually, instant naman talaga if yung system is at good condition especially kung ikaw lang yung taong nagtatransaction that specific time. Kasi ngayon, lahat ng tao tine-take as literal nila ang bawat nakalagay na information sa platform pero hindi iniisip kung paano nga ba nagwowork yung system.

Clark05

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Quote from: bL4nkcode on July 07, 2019, 11:42:33 AM

Quote from: Darker45 on July 07, 2019, 01:53:40 AM

Quote from: bhadz on July 06, 2019, 07:42:14 AM

Nabasa ko yung thread mo at nagbago na, hindi na siya instant.

Buti naman. Hindi naman kasi lahat ng users nag-iisip na hindi totoo ang nakalagay na "Instant" doon sa Coins Pro. Hindi maaaring misleading ang ilalagay kasi ang users din nila mismo ang mamomroblema in the end. Uulanin sila ng reklamo pag nagkataong laging palpak ang serbisyo nila.

Actually, all of them are just marketing stuffs, sino pa hindi ma sa'sanay sa mga ganyan using coins, like on gcash or eGC (before) or any process na sinasabing instant daw, cash in man or withdraw process, processing them takes minutes there's nothing instant, it take minutes or even hours, much worse if day(s) pa. Kaya if may gagawin kayo, cash in or withdraw try to make your patience much longer.

Oo nga naman atleast hindi naghihintay ng matagal gaya ko nagcacashout sa gcash pero nag aantay ako ng ilang minuto baka may magsend sa akin na pumasok na yung pera ko at isang bes ata 30 minutes akong naghintay pero okay pa rin naman dahil matiyaga naman akong maghintay kumpara sa ibang cashout na pagpipiliin na maghihintay ka talaga ng ilang oras.

bL4nkcode

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Quote from: Darker45 on July 07, 2019, 01:53:40 AM

Quote from: bhadz on July 06, 2019, 07:42:14 AM

Nabasa ko yung thread mo at nagbago na, hindi na siya instant.

Buti naman. Hindi naman kasi lahat ng users nag-iisip na hindi totoo ang nakalagay na "Instant" doon sa Coins Pro. Hindi maaaring misleading ang ilalagay kasi ang users din nila mismo ang mamomroblema in the end. Uulanin sila ng reklamo pag nagkataong laging palpak ang serbisyo nila.

Actually, all of them are just marketing stuffs, sino pa hindi ma sa'sanay sa mga ganyan using coins, like on gcash or eGC (before) or any process na sinasabing instant daw, cash in man or withdraw process, processing them takes minutes there's nothing instant, it take minutes or even hours, much worse if day(s) pa. Kaya if may gagawin kayo, cash in or withdraw try to make your patience much longer.

Darker45

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Quote from: bhadz on July 06, 2019, 07:42:14 AM

Nabasa ko yung thread mo at nagbago na, hindi na siya instant.

Buti naman. Hindi naman kasi lahat ng users nag-iisip na hindi totoo ang nakalagay na "Instant" doon sa Coins Pro. Hindi maaaring misleading ang ilalagay kasi ang users din nila mismo ang mamomroblema in the end. Uulanin sila ng reklamo pag nagkataong laging palpak ang serbisyo nila.

bisdak40

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Quote from: daniel08 on July 05, 2019, 08:17:07 PM

Tanong lang mga ka coins.ph users , madali lang ba mag cashout sa palawan express padala at mlhuliier kwarta padala , kasi hindi ko pa nasubukan mag cashout sa mga remitance na ito through coins.ph cashout option. Lagi kasi ako sa cebuana nag cacashout , pero ngayon wala na ang cebuana sa coins.ph san pa ba madali magcashout , sa inyong experience .

Try mo mag-cashout sa LBC dahil instant siya ay available siya everyday. Kailangan mo lang ng valid ID, i think dalawa kailangan nila pag first time mo dahil bibigyan ka nila ng card. Pwede sa Palawan ka rin mag-cashout kaso hindi siya instant at hindi pa pwede mag-cash pag Sunday.

bhadz

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Quote from: Darker45 on July 04, 2019, 09:23:12 AM

Totoo yan pare. Kaya ako gumawa ng thread upang maiwasan ng iba ang karanasang ganyan. Medyo malaki sana ang matitipid kapag sa Coins Pro manggagaling ang conversion at withdrawal, kaso nga lang minsan inaabot ng siyam-siyam. Yung sa akin mahigit 24 hours eh.

Ito yung thread ko https://bitcointalksearch.org/topic/advicebeware-sending-btc-from-coinsph-to-coins-pro-not-instant-5159360

Nabasa ko yung thread mo at nagbago na, hindi na siya instant. Sa akin nag-check ako kanina at merong allowance na 5 mins. Ngayon ang pumangit naman kay coins.pro ay yung coins.pro to coins.ph na transfer naman kasi 24 hours na. Dati, after mo lang ma confirm galing sa email mo, maya maya ok na.

Quote from: Question123 on July 05, 2019, 01:52:37 PM

Ang kagandahan dito kahit nag iba ang may ari ganoon pa rin ang kanilang service at lalo pang gumanda . Icheck ko nga mamaya kung saan ko mababasa at ano ang mga nakalagay sa article or something na makakapgpatunay na iba na ang may ari ng coins.ph.

Hindi naman nagbago ng may-ari, ang ginawa ng gojek ay nag-invest sila kay coins.ph para sa mga future pa nilang planong innovation. Kasi si Ron Hose parin ang nasa page nila eh.
https://coins.ph/team

HatakeKakashi

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Quote from: DonFacundo on July 05, 2019, 09:55:53 PM

Quote from: daniel08 on July 05, 2019, 08:17:07 PM

Tanong lang mga ka coins.ph users , madali lang ba mag cashout sa palawan express padala at mlhuliier kwarta padala , kasi hindi ko pa nasubukan mag cashout sa mga remitance na ito through coins.ph cashout option. Lagi kasi ako sa cebuana nag cacashout , pero ngayon wala na ang cebuana sa coins.ph san pa ba madali magcashout , sa inyong experience .

Kung magcash out ka ng pera sa coins.ph matagal mo matatanggap yung code hindi siya instant pero pagdating sa kuha ng pera mo sa Palawan madali lang. Di ko pa na try mlhulier sa Palawan lang.

Kung gusto niyo naman ng instant ay maaari kang pumili ng LBC at ilang minuto lang dadating na amg code at maaari mo ng iclaim sa pagkakaaalm ko ay need ng 2 valid Id para makuha mo yung pera mo pero depende pa rin sa teller at branch ng LBC yan. Perp may cut off sa may palawan bago at magten am kailangan magkapagcashout kana tapos dadating ang code before or after 6pm.

DonFacundo

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Quote from: daniel08 on July 05, 2019, 08:17:07 PM

Tanong lang mga ka coins.ph users , madali lang ba mag cashout sa palawan express padala at mlhuliier kwarta padala , kasi hindi ko pa nasubukan mag cashout sa mga remitance na ito through coins.ph cashout option. Lagi kasi ako sa cebuana nag cacashout , pero ngayon wala na ang cebuana sa coins.ph san pa ba madali magcashout , sa inyong experience .

Kung magcash out ka ng pera sa coins.ph matagal mo matatanggap yung code hindi siya instant pero pagdating sa kuha ng pera mo sa Palawan madali lang. Di ko pa na try mlhulier sa Palawan lang.

Topic: Coins.ph Official Thread - page 186. (Read 291991 times)