Topic: Coins.ph Official Thread - page 488. (Read 291369 times)
wala pa kong masyado alam about sa coin.ph as a new member malaking tulong tong thread na to.. salamat
Kailangan ba may Picture yung ID? how about TIN ID , pwede ko na ba siyang magamit para makapag verify or need pa ng ibang Card? Thank you.
Syempre kailangan may picture ang id, paano ka maiidentify kung walang picture ang id di ba? Afaik tin id is secondary id, not sure lang kung tatanggapin nila yan for verification
Kailangan ba may Picture yung ID? how about TIN ID , pwede ko na ba siyang magamit para makapag verify or need pa ng ibang Card? Thank you.
Meron parin naman po kayon customer support para matawagan regarding concerns or mamessage po diba?
yes meron naman lagi yan, log in ka lang tapos ichat mo sila dun sa chatbox sa gilid meron agad magrereply sayo kung meron available na tao sa kanila pero 8am-5pm lang yata yun
Meron parin naman po kayon customer support para matawagan regarding concerns or mamessage po diba?
~snip
Tama kasi once na completed na withdrawal sa Security Bank at iyong ang pinagbasehan ng coins.ph, eh talagang sasabihin nila na nakuha na ang pera. Dun naman sila magbabased since Security Bank ang may final output.
Nangyari sa akin for pero low amount lang. Nagwithdraw ako via EgiveCash success pero wala naman lumabas na pera. Kaya inulit ko tapos wala ng nangyari. Nagsend ako ng query sa coins.ph at sabi ko ifoforward ko rin iyong concern ko sa Security Bank. Bale ang kausap ko na is Security Bank at labas na si coins.ph. Ayun nakuha ko naman. Nasa database ng ATM machine kung nagdispense talaga ng pera o hindi at may timestamp naman doon. Basta marami tayo backup claims matratrace naman nila na error talaga.
Dito Chief https://www.securitybank.com/contact-us/ . Wala pang 24 hours may response na yan pero hindi pa iyong solution sa problem a. May verification pa kasi yan. Puwede rin hotline kaya lang minsan sa inis ko baka iba masagot ko sa CS na walang malay. Mas mabilis kasi sa akin pag rumekta ka na sa kanila kasi malalaman naman nila kung valid ang EgiveCashout natin via coins.ph at kung talagang may problema sa ATM machine nila kasi minsan may mga scenario ng no money dispense.
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
See sa Security Bank pa rin ang final kasi nga sa kanila ang EgiveCash. Ngayon kung tamad naman ang tao na rumekta sa Security Bank e di no choice kundi magpatulong na lang sa coins.ph staffs.
ok lang ba kung di mo agad ma verify yung coin.ph? meron bang magiging problema kung hindi? salamat
Okay lang naman kung di mo iveverify agad yung coins.ph mo. Walang problema yun, kaya lang kasi vineverify para mas tumaas ang daily limit mo, cash in at cash out. Ang maganda lang kasi kapag verified ka mataas ang pwede mong i-cashout at ang maximum sa ngayon ay 400,000 pesos daily dati kasi 400,000 annually.
Request / Suggestion
Good Day to both the management of Coins and to Fellow Users. I think it is time for Coins.Ph to increase there Cash-Out limits with the lower levels namely Level 1 and 2 for reasons such as.
1. The price of Bitcoin before is 2000$ and the daily Cash out limit for Level 2 users are 50,000 PHP
2. The price of Bitcoin right now is above 4100$ which is more than double, but still the Cash Out Limit is 50,000 PHP and an Annual Limit of 400,000 PHP
I think it is more than just to change or increase the limits because of the price of Bitcoin has now. It also helps people who is having a hard time getting that Level 3 verification process you have in your wallet. I hope that you listen to our request as it is just a simple one on making our lives better.
I hope that other users agree with me. God Bless.
Hi, it's Pem from Coins.ph!
Thank you for the feedback! We really appreciate that you took the time to share your ideas on how we can improve our account verification. The different levels try to balance ease of use for customers and security/compliance provisions. We'd be happy to review this, and if there would be any changes in our policies, we'll definitely update our users. Also, feel free to reach out to our team at [email protected]. We'd be happy to guide you through the level 3 verification process.
Request / Suggestion
Good Day to both the management of Coins and to Fellow Users. I think it is time for Coins.Ph to increase there Cash-Out limits with the lower levels namely Level 1 and 2 for reasons such as.
1. The price of Bitcoin before is 2000$ and the daily Cash out limit for Level 2 users are 50,000 PHP
2. The price of Bitcoin right now is above 4100$ which is more than double, but still the Cash Out Limit is 50,000 PHP and an Annual Limit of 400,000 PHP
I think it is more than just to change or increase the limits because of the price of Bitcoin has now. It also helps people who is having a hard time getting that Level 3 verification process you have in your wallet. I hope that you listen to our request as it is just a simple one on making our lives better.
I hope that other users agree with me. God Bless.
Hi, it's Pem from Coins.ph!
Thank you for the feedback! We really appreciate that you took the time to share your ideas on how we can improve our account verification. The different levels try to balance ease of use for customers and security/compliance provisions. We'd be happy to review this, and if there would be any changes in our policies, we'll definitely update our users. Also, feel free to reach out to our team at [email protected]. We'd be happy to guide you through the level 3 verification process.
ok lang ba kung di mo agad ma verify yung coin.ph? meron bang magiging problema kung hindi? salamat
wala namang problema yun, nasayo na yan kung kailan mo gusto iverify ang coins mo. pero un nga lang pag nagkalaman ung wallet mo hindi mo sya mailalabas, hindi ka makakapag cash out, pero pwede mo naman gamitin pang load. Hi everyone!
I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available.
Thank you and looking forward to hearing from you all.
I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available.
Thank you and looking forward to hearing from you all.
Hi Niquie, thank you for this great news. Sana matulungan mo kami sa mga future concerns. Sa ngayon, still exploring pa din sa mga available features ng coins.ph at kung san pa ito pwede magamit. Ive seen buying load is acceptable here. Napakaconvenient naman. Thank you for that. Hope to hear news from you for future updates sa website.
ok lang ba kung di mo agad ma verify yung coin.ph? meron bang magiging problema kung hindi? salamat
Okay lang. Wala naman magiging problema kung hindi ka kaagad makakapag-pa ID and selfie verified as long as hindi mo pa gagamitin ang cash in at cash out option. Magagamit mo pa din ang mga services ng coins.ph at makakapag send and receive ka pa din ng BTC. For more info visit: https://support.coins.ph/hc/en-us/articles/201305154-How-can-I-increase-my-daily-transaction-limits-?
ok lang ba kung di mo agad ma verify yung coin.ph? meron bang magiging problema kung hindi? salamat
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
tama po c snub.. kontakin nyu lang po sila, tawagan or e chat. babalik din po ang pera nyu sa coinph account nyu. mag antay lang po siguro kayu ng mga 3 to 5 days from the day na kinontak nyu ang support.
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
tama po c snub.. kontakin nyu lang po sila, tawagan or e chat. babalik din po ang pera nyu sa coinph account nyu. mag antay lang po siguro kayu ng mga 3 to 5 days from the day na kinontak nyu ang support.
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
tama po c snub.. kontakin nyu lang po sila, tawagan or e chat. babalik din po ang pera nyu sa coinph account nyu. mag antay lang po siguro kayu ng mga 3 to 5 days from the day na kinontak nyu ang support.
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
tama po c snub.. kontakin nyu lang po sila, tawagan or e chat. babalik din po ang pera nyu sa coinph account nyu. mag antay lang po siguro kayu ng mga 3 to 5 days from the day na kinontak nyu ang support.
Hi po!
Maraming salamat po sa pagshare ng experience ninyo with the cardless ATM service. To clarify, ang Security Bank ang nagfafacilitate ng cash out option na ito. Kung magkaroon po kayo ng issue, please contact our team at [email protected] and provide all details of your transaction. We'll coordinate directly with Security Bank. Kailangan po namin ng final confirmation galing sa kanila tungkol sa status ng transaction ninyo before we can proceed taking further action. Kung ang issue po ay walang lumabas na pera from the ATM (katulad nang nangyari sa kapatid si Snub), please contact our team din po and it would be helpful na mag-file din sila ng complaint form sa ATM branch.
Pasensya po at nagkaroon kayo ng ganitong experience. Ipapaalam din po namin ang mga karanasan ninyo sa Security Bank to further improve this service. Kung may questions pa po sila, feel free to message our team & we'd be happy to help!
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
tama po c snub.. kontakin nyu lang po sila, tawagan or e chat. babalik din po ang pera nyu sa coinph account nyu. mag antay lang po siguro kayu ng mga 3 to 5 days from the day na kinontak nyu ang support.
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
tama po c snub.. kontakin nyu lang po sila, tawagan or e chat. babalik din po ang pera nyu sa coinph account nyu. mag antay lang po siguro kayu ng mga 3 to 5 days from the day na kinontak nyu ang support.
May mga naka experience na ba dito na nag cashout through Security Bank ATM and hindi nakuha yung money kasi wala ng pera yung ATM? Hassle kasi nareceive ko sa text na na receive na daw yung money pero hindi naman na dispense kasi wala naman ng pera yung ATM mismo. Hassle talaga.
ngyari na yan sa kapatid ko, ang ginawa ko lang ay contact support nila tapos halos 1 week bago nabalik yung pondo sa peso wallet ko kasi natagalan daw sa side ng security bank iverify kung may lumabas ba na pera or wala talaga
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