Try to call them, but you need to be patience due to their busy support number, but once your got connected tell all your account problems and they will solve it in a few hours
If that exceeds the estimated time then you have to call them, but there is a problem in contacting them ever since, you cannot connect easily.
wala pa kasi akong na rereceive sa email or chat galing sa kanila.. mag dadalawang linggo na ata nung sinubmit ko until now pending for approval pa din.. d ko din ma kontak ang number nila.
ay bakit kaya ganun dati naman hindi po mahirap, siguro may konting problema lamang sila ngayon kaya ang daming delay, pero dapat gawan agad nila ito ng paraan para makapagcashout na yung iba sa atin. pero wala namang announcement na may konting problema ang coins.ph