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Topic: CoinTerra announces its first ASIC - Hash-Rate greater than 500 GH/s - page 34. (Read 231002 times)

sr. member
Activity: 462
Merit: 250
Cointerra why are you not honoring your hashrate guarantee for Early January customers?

I emailed support and received this response:

Quote
Our legal team has determined that the 30 day late delivery agreement does not kick in until March 2nd. Sorry, I know that this is such a hassle.

I think reasonable people can accept that there were delays and you might be late delivering, but I'd imagine this guarantee caused a lot of people who would not have ordered in the first place to order your equipment.  Please explain how March 2nd can possibly work as a guarantee date for "Early January" orders.

According to the general sales agreement if they are late you are entitled to request a refund ... they already are letting you request a refund with a January order.  So while they may not admit to being late - you are already enjoying all the benefits as if they did.

haha..  see customers, this is the reality... not the roses that they waved at you for 6 months

Did anyone talk to you like this last year?  nah..  all fluffy promises until the tire hit the road

newbie
Activity: 19
Merit: 0
Cointerra why are you not honoring your hashrate guarantee for Early January customers?

I emailed support and received this response:

Quote
Our legal team has determined that the 30 day late delivery agreement does not kick in until March 2nd. Sorry, I know that this is such a hassle.

I think reasonable people can accept that there were delays and you might be late delivering, but I'd imagine this guarantee caused a lot of people who would not have ordered in the first place to order your equipment.  Please explain how March 2nd can possibly work as a guarantee date for "Early January" orders.

According to the general sales agreement if they are late you are entitled to request a refund ... they already are letting you request a refund with a January order.  So while they may not admit to being late - you are already enjoying all the benefits as if they did.
newbie
Activity: 22
Merit: 0
Box up and running but it is underperforming badly only doing 1.3 Thash at best....this is a lot more than a 25 percent drop on the performance Sad so I ended up paying 14000 for 1.3thash apparently.

I am getting a little over 1.6 Terra.
member
Activity: 60
Merit: 10
Don
Partial delivery received.   One is missing but courier says it will come later, as they lost it.
Machines well packaged, could use this packaging to send my Jupiters to anyone that might want to buy them.  
Cointerras were simple to set up (even someone who is challenged by an Iphone could set this up in three minutes).   Felt a little uncomfortable plugging live power into it to start it but it worked.   Fans are Loud (I guess we all knew that).  
  


Hi, I have an interest in your Jupiter(s). You can email me at [email protected] . I am in South Florida.  Thanks
newbie
Activity: 48
Merit: 0
I just got my tracking number for my two miners....should have them up and running tomorrow.
hero member
Activity: 608
Merit: 500
Box up and running but it is underperforming badly only doing 1.3 Thash at best....this is a lot more than a 25 percent drop on the performance Sad so I ended up paying 14000 for 1.3thash apparently.
full member
Activity: 174
Merit: 100
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...


EDIT: nevermind, i actually guessed the right password earlier but didn't notice because i got redirected to the https version of the login page and asked for the login info again

were you not one of the first people to receive bfl, hashfast and now cointerra
you have some luck on your side  Grin

It's called having day 1 pre-orders with all big companies.
member
Activity: 83
Merit: 10
Oh crap. I just realized this whole thread has been off-topic for weeks now. We should have started a new thread:

CoinTerra announces its first ASIC - Hash-Rate less than 500 GH/s
hero member
Activity: 938
Merit: 1000
www.multipool.us
Cointerra why are you not honoring your hashrate guarantee for Early January customers?

I emailed support and received this response:

Quote
Our legal team has determined that the 30 day late delivery agreement does not kick in until March 2nd. Sorry, I know that this is such a hassle.

I think reasonable people can accept that there were delays and you might be late delivering, but I'd imagine this guarantee caused a lot of people who would not have ordered in the first place to order your equipment.  Please explain how March 2nd can possibly work as a guarantee date for "Early January" orders.
legendary
Activity: 2478
Merit: 1020
Be A Digital Miner
Partial delivery received.   One is missing but courier says it will come later, as they lost it.
Machines well packaged, could use this packaging to send my Jupiters to anyone that might want to buy them.  
Cointerras were simple to set up (even someone who is challenged by an Iphone could set this up in three minutes).   Felt a little uncomfortable plugging live power into it to start it but it worked.   Fans are Loud (I guess we all knew that).  
  
hero member
Activity: 767
Merit: 500
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...

try this username:root password:cointerra I dont know if it will work for the webpage but it should work for SSH some one mentioned this few pages before

the password for the web interface is username:admin password:

the password for SSH is username:root password:cointerra

I find best results by just editing the cgminer.conf in /Angstrom/Cointerra and then restarting cgminer via the web interface, but YMMV.

Will
hero member
Activity: 588
Merit: 504
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...


EDIT: nevermind, i actually guessed the right password earlier but didn't notice because i got redirected to the https version of the login page and asked for the login info again

were you not one of the first people to receive bfl, hashfast and now cointerra
you have some luck on your side  Grin

It is not luck.. He orders first..   He takes the most risk.. 

if only it was as simple as order queue position..
legendary
Activity: 1876
Merit: 1000
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...


EDIT: nevermind, i actually guessed the right password earlier but didn't notice because i got redirected to the https version of the login page and asked for the login info again

were you not one of the first people to receive bfl, hashfast and now cointerra
you have some luck on your side  Grin

It is not luck.. He orders first..   He takes the most risk.. 
hero member
Activity: 588
Merit: 504
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...


EDIT: nevermind, i actually guessed the right password earlier but didn't notice because i got redirected to the https version of the login page and asked for the login info again

were you not one of the first people to receive bfl, hashfast and now cointerra
you have some luck on your side  Grin
member
Activity: 84
Merit: 10
Fark, I got this thing running but I can't connect to it since it doesn't show up in the DHCP list, someone on the cointerra forums said they had the same issue and had to scan the whole network to find the unit.  Does anybody know what the default IP address is or is this thing supposed to do a DHCP request?!

I would use a freeware from radmin called Advance IP scanner , just do a search online to find it.

If not you can always start guessing the IP.
legendary
Activity: 1148
Merit: 1001
things you own end up owning you
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...

try this username:root password:cointerra I dont know if it will work for the webpage but it should work for SSH some one mentioned this few pages before
full member
Activity: 174
Merit: 100
Just got my cointerra unit in today, went to configure it and the web access page is password protected. No documentation came with my unit at all, and the cointerra website FAQ says nothing about what the login info is. Cointerra isn't answering their phones either, I'm really mad right now...


EDIT: nevermind, i actually guessed the right password earlier but didn't notice because i got redirected to the https version of the login page and asked for the login info again
legendary
Activity: 1148
Merit: 1001
things you own end up owning you
Fark, I got this thing running but I can't connect to it since it doesn't show up in the DHCP list, someone on the cointerra forums said they had the same issue and had to scan the whole network to find the unit.  Does anybody know what the default IP address is or is this thing supposed to do a DHCP request?!

if you cant see it on the DHCP list and don't want to lose more time playing around then try limit your router to 10 devices or in other words 10 IP address for example from 192.168.1.1 (1.1 being the router) to 1.10 , then try to ssh to each IP from 1.1 to 1.10  or basically write the address into your internet browser...
hero member
Activity: 767
Merit: 500
Fark, I got this thing running but I can't connect to it since it doesn't show up in the DHCP list, someone on the cointerra forums said they had the same issue and had to scan the whole network to find the unit.  Does anybody know what the default IP address is or is this thing supposed to do a DHCP request?!

try turning it off and on then going to your PC and typing 'arp -a' to list IP addresses your PC has seen - and it might be there.

Will
hero member
Activity: 608
Merit: 500
Fark, I got this thing running but I can't connect to it since it doesn't show up in the DHCP list, someone on the cointerra forums said they had the same issue and had to scan the whole network to find the unit.  Does anybody know what the default IP address is or is this thing supposed to do a DHCP request?!
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