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Topic: CoinTerra announces its first ASIC - Hash-Rate greater than 500 GH/s - page 7. (Read 231002 times)

full member
Activity: 211
Merit: 100
sr. member
Activity: 533
Merit: 251
How would I go about with re-flash since it cannot be found on the network at all? Does anyone have any ideas?

[...]

I'm trying to recall, but isn't there a way to connect up to it over USB (the port on the back must be used for something)? Maybe that's something else I'm thinking of...

Actually, you are right there is a USB based serial port in the back. It is functional but I can't use it since that would void the warranty.

Dusty, quote from user guide to restore original firmware;

" To initiate a Factory Restore, press and hold the Reset button recessed in the hole on the front panel

with a pin or similar object. After a couple of seconds the CTR1 LED will flash red, at which point you

should release the Reset button and the red LED will turn off. After a few seconds the factory firmware

will be copied and the TerraMiner will reboot as normal. You will now need to reconfigure the

TerraMiner’s settings (or restore your settings using the Import Configuration File option.)"

Did you try that?

Yes mate, I tried that and it won't work. What happens is that once the machine starts up it lights up red on CTRL1 for about 3-4 seconds and then there is no more activity except for fans spinning.
cxz
newbie
Activity: 48
Merit: 0
OMG more Plan B\


Why are so many companies giving away free extra asic miners?  Is it to trap them for more future pre-order equipment promising more and more power

Simplest answer: cash flow problems.

Simple answer, they need more time to get in as much cash as possible before they dissappear without refunding anyone.
legendary
Activity: 1512
Merit: 1000
OMG more Plan B\


Why are so many companies giving away free extra asic miners?  Is it to trap them for more future pre-order equipment promising more and more power

Simplest answer: cash flow problems.
hero member
Activity: 882
Merit: 1003
OMG more Plan B\


Why are so many companies giving away free extra asic miners?  Is it to trap them for more future pre-order equipment promising more and more power
newbie
Activity: 29
Merit: 0
How would I go about with re-flash since it cannot be found on the network at all? Does anyone have any ideas?

[...]

I'm trying to recall, but isn't there a way to connect up to it over USB (the port on the back must be used for something)? Maybe that's something else I'm thinking of...

Actually, you are right there is a USB based serial port in the back. It is functional but I can't use it since that would void the warranty.

Dusty, quote from user guide to restore original firmware;

" To initiate a Factory Restore, press and hold the Reset button recessed in the hole on the front panel

with a pin or similar object. After a couple of seconds the CTR1 LED will flash red, at which point you

should release the Reset button and the red LED will turn off. After a few seconds the factory firmware

will be copied and the TerraMiner will reboot as normal. You will now need to reconfigure the

TerraMiner’s settings (or restore your settings using the Import Configuration File option.)"

Did you try that?
sr. member
Activity: 533
Merit: 251
How would I go about with re-flash since it cannot be found on the network at all? Does anyone have any ideas?

[...]

I'm trying to recall, but isn't there a way to connect up to it over USB (the port on the back must be used for something)? Maybe that's something else I'm thinking of...

Actually, you are right there is a USB based serial port in the back. It is functional but I can't use it since that would void the warranty.
legendary
Activity: 1064
Merit: 1001
How would I go about with re-flash since it cannot be found on the network at all? Does anyone have any ideas?

[...]

I'm trying to recall, but isn't there a way to connect up to it over USB (the port on the back must be used for something)? Maybe that's something else I'm thinking of...
sr. member
Activity: 533
Merit: 251
How would I go about with re-flash since it cannot be found on the network at all? Does anyone have any ideas?

I am giving them benefit of doubt that they are overloaded with support tickets and wait another day. I don't want to do something and end of out of warranty. The miner is clearly dead because of the firmware they sent me to apply.
sr. member
Activity: 258
Merit: 250
They probably just wait like 30 more days so the warranty is over. That would be really nasty.
sr. member
Activity: 533
Merit: 251

CoinTerra Support (CoinTerra)
May 13 13:52

Can you try this firmware? Only the second board is having issues. Usually related to the CorePerf Mode = 75; this changes some of the settings on the board.

Regards,
Marshall

Attachment(s)
TerraMiner_0.8.12.tgz


They sent me a firmware and after applying firmware, machine does not show up on network. Cannot reset it either. Almost feels like they did it on purpose. Worst experience of my life buying a product!

At least you got a response. I opened a support ticket 3 weeks ago and haven't heard anything back. I tried calling them and they no longer answer the phone, requesting that customers email them. I'm extremely frustrated and disappointed with Cointerra's level of service. I now have a terrahasher that I can not safely run over power stepping 6. I'm under warranty and being completely ignored...

Let this be a warning to any buyers considering one of their discount 1.6 th/s machines. They degrade quickly and there is currently no way to get in touch with their customer service department.

Last week I applied for technical support, since my miner went from 1.6 (running 1 month) to 1.4 th/s. The core temps running around 85. Seems a bit high to me. I think my unit got bad chips. Anyway, no response so far. They under delivered and now they are not responding, very bad indeed.

They could offer free hosting for the missing th-gh/s as compensation for a period of time.  

At least your machine is running. Mine is dead after I applied a firmware which Cointerra support themselves sent to me. Now the machine won't work and no response from them either. You can imagine how I feel.

BTW, this machine is not even mine. A senior citizen who is 70 years old invested their hard earned money out of retirement savings. I am just trying to make it work for the person. I have asked the owner to contact Cointerra directly.
hero member
Activity: 700
Merit: 500
Any idea of price per GH/s?

I am trying to decide to wait for you, or order through KnC.

If you are ok with discarding your KNC product in a couple of months after purchase, then go for it.

All these problems customers are having takes me back to this little gem.
 
Edit: Bold


I know.  I reread a lot of this also.  After talking all of that shit, they've done nothing but ram their dicks in the asses of their customers.

I absolutely cannot wait for the lawsuit.
full member
Activity: 169
Merit: 100
Any idea of price per GH/s?

I am trying to decide to wait for you, or order through KnC.

If you are ok with discarding your KNC product in a couple of months after purchase, then go for it.

All these problems customers are having takes me back to this little gem.

Edit: Bold
sr. member
Activity: 258
Merit: 250

CoinTerra Support (CoinTerra)
May 13 13:52

Can you try this firmware? Only the second board is having issues. Usually related to the CorePerf Mode = 75; this changes some of the settings on the board.

Regards,
Marshall

Attachment(s)
TerraMiner_0.8.12.tgz


They sent me a firmware and after applying firmware, machine does not show up on network. Cannot reset it either. Almost feels like they did it on purpose. Worst experience of my life buying a product!

At least you got a response. I opened a support ticket 3 weeks ago and haven't heard anything back. I tried calling them and they no longer answer the phone, requesting that customers email them. I'm extremely frustrated and disappointed with Cointerra's level of service. I now have a terrahasher that I can not safely run over power stepping 6. I'm under warranty and being completely ignored...

Let this be a warning to any buyers considering one of their discount 1.6 th/s machines. They degrade quickly and there is currently no way to get in touch with their customer service department.

Last week I applied for technical support, since my miner went from 1.6 (running 1 month) to 1.4 th/s. The core temps running around 85. Seems a bit high to me. I think my unit got bad chips. Anyway, no response so far. They under delivered and now they are not responding, very bad indeed.

They could offer free hosting for the missing th-gh/s as compensation for a period of time. 
legendary
Activity: 1973
Merit: 1007

CoinTerra Support (CoinTerra)
May 13 13:52

Can you try this firmware? Only the second board is having issues. Usually related to the CorePerf Mode = 75; this changes some of the settings on the board.

Regards,
Marshall

Attachment(s)
TerraMiner_0.8.12.tgz


They sent me a firmware and after applying firmware, machine does not show up on network. Cannot reset it either. Almost feels like they did it on purpose. Worst experience of my life buying a product!

At least you got a response. I opened a support ticket 3 weeks ago and haven't heard anything back. I tried calling them and they no longer answer the phone, requesting that customers email them. I'm extremely frustrated and disappointed with Cointerra's level of service. I now have a terrahasher that I can not safely run over power stepping 6. I'm under warranty and being completely ignored...

Let this be a warning to any buyers considering one of their discount 1.6 th/s machines. They degrade quickly and there is currently no way to get in touch with their customer service department.
sr. member
Activity: 533
Merit: 251

CoinTerra Support (CoinTerra)
May 13 13:52

Can you try this firmware? Only the second board is having issues. Usually related to the CorePerf Mode = 75; this changes some of the settings on the board.

Regards,
Marshall

Attachment(s)
TerraMiner_0.8.12.tgz


They sent me a firmware and after applying firmware, machine does not show up on network. Cannot reset it either. Almost feels like they did it on purpose. Worst experience of my life buying a product!
member
Activity: 92
Merit: 10
I bought 3 TM IV's.  I believe they were March delivery.  Anyway, as soon as they released the initial performance data around the holidays, I crunched the numbers and wasn't happy.  I asked for a refund.  I think because I put the request in so early it came through (after 4 weeks and quite a few calls and emails from my end). 
member
Activity: 80
Merit: 10
You might be interested in this thread over at the Cointerra forums: http://forum.cointerra.com/threads/making-the-terraminer-cooling-more-efficient.817/

I'm going into great detail there and sharing pictures of repaste attempts and discussion back and forth regarding overheating and throttling issues.

EDIT: I accidentally a word, the whole thing
hero member
Activity: 700
Merit: 500
Ah, yes, I've received that as well. Hosted mining between $4.99 and $2.75 per GH/s, which I suppose isn't so bad.

Oh wait... http://goo.gl/p7emyh

Difficuty climbs up fast like hell Angry

Currently it does, sure, but that won't last too far into the future. My point in this case is that it's a much more sensible investment (for most people) to purchase Bitcoins outright instead of either mining themselves or going through hosted plans.

Let's say the hosted hardware CoinTerra is offering somehow manages to get 1w per 1 GH/s. For a 12 month host, that 1w / 1GH/s will cost approximately $2.19 (@ $0.25 per kWh to cover industrial energy, space, cooling, and security).

200GH/s is priced at $999, and costs CoinTerra $438 to host. Profit is ~$2.80 per GH/s.
1,000,000 GH/s is priced at $2.75M, and costs CoinTerra $2.19M to host. Profit is $0.56 per GH/s.

If you go with the max plan, 1PH/s for 24 months:
1,000,000 GH/s is priced at $3.5M, and costs CoinTerra $4.38M to host. Obviously they can't have a loss, so my guess is either A) they've already factored in a baseline profit from developing the hardware itself (e.g. it costs less than $1.75 per GH/s to develop the hardware), B) I've overestimated the cost per kWh, C) something I've missed, or D) a mix of A, B, and/or C.

In any case, they've got some high margins on plans most people would actually purchase. Things only get reasonable when you start spending a few $100k-$1M.



absolutely true.  the difficulty climbs faster than these pre-orders can get to market.  by the time they're out, they're junk.

it doesn't help when they're produced and shipped at 20% under spec with zero compensation for that deficiency, as Cointerra has done.  that's fraud as far as I'm concerned and is grounds for a certifiable class action.

in terms of the difficulty, it is still rising, albeit slowing a bit.  However, Black Arrow is getting ready to ship, finally, as is KnC.  Spoondillies is spitting them out also, as is bitmain.  from a market perspective they'll keep producing as long as people keep buying.  price/Gh will drop but as long as it's profitable we can expect network hashrate to continue to rise, although I think it's reasonable to expect that the rate of increase, as a percentage of network hashrate, will slow somewhat.
hero member
Activity: 504
Merit: 500
Ah, yes, I've received that as well. Hosted mining between $4.99 and $2.75 per GH/s, which I suppose isn't so bad.

Oh wait... http://goo.gl/p7emyh

Difficuty climbs up fast like hell Angry

Currently it does, sure, but that won't last too far into the future. My point in this case is that it's a much more sensible investment (for most people) to purchase Bitcoins outright instead of either mining themselves or going through hosted plans.

Let's say the hosted hardware CoinTerra is offering somehow manages to get 1w per 1 GH/s. For a 12 month host, that 1w / 1GH/s will cost approximately $2.19 (@ $0.25 per kWh to cover industrial energy, space, cooling, and security).

200GH/s is priced at $999, and costs CoinTerra $438 to host. Profit is ~$2.80 per GH/s.
1,000,000 GH/s is priced at $2.75M, and costs CoinTerra $2.19M to host. Profit is $0.56 per GH/s.

If you go with the max plan, 1PH/s for 24 months:
1,000,000 GH/s is priced at $3.5M, and costs CoinTerra $4.38M to host. Obviously they can't have a loss, so my guess is either A) they've already factored in a baseline profit from developing the hardware itself (e.g. it costs less than $1.75 per GH/s to develop the hardware), B) I've overestimated the cost per kWh, C) something I've missed, or D) a mix of A, B, and/or C.

In any case, they've got some high margins on plans most people would actually purchase. Things only get reasonable when you start spending a few $100k-$1M.



Build up includes our refunds. That is the oint that mostly suks to me.
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