CoinTracking - Profit/Loss Portfolio and Tax Reporting for Digital Currencies - page 56.

Harib

member

Activity: 78

Merit: 10

First of all, thank you bitcointalk.org - a highlight of my visits here is spending 5 minutes doing the endless verification captchas. What fun!
Are there really that many bots who want to establish accounts here that it is worth making it such an unpleasant experience to login here?

Anyway - based on the lack of response to questions on this page, it appears that cointracking.info does not offer much useful cs.
Why would anyone opt for a paid account when the cs takes more than 5 days for a response, per the Support page on your website?
You refer people here but no cs responses here either it seems.

Tax season ended a month ago, but still no fast support?

This is a support request I just sent them - Perhaps some of the users here can help me - would be appreciated.

"1) I am on https://cointracking.info/enter_coins.php

It would be most helpful - I would say essential - to be able to see price per BTC for Buy/Sell on each line.

Why isn't that available?

Where can I see what your software is valuing the Buy/Sell per BTC price of the BTC per line?

2) I am entering the Trading Fee on each line.

a) It would also be essential to be able to see this when reviewing the page at

https://cointracking.info/enter_coins.php.

Where can I see the amounts I entered for Trading Fee?

b) Does your software incorporate the Trading Fee into the price per BTC (as it should) - i.e., add the Trading Fee to the Buy price and/or subtract it from the Sell price?"

Thank you.

binh.cao

newbie

Activity: 49

Merit: 0

Would it be possible to start tracking preciosu metals such as XAG and XAU, alongside with fiat investments as well? I think these are the features that are lacking in most crypto portfolio trackers at this time since a lot of crypto holders have investments in forex and precious metals as well.

R3P0Ps

newbie

Activity: 51

Merit: 0

Quote from: samhayne on May 09, 2018, 01:22:29 PM

Quote from: R3P0Ps on May 07, 2018, 11:00:59 PM

Hi,
I'm holding holotokens (HOT),they were monitored correctly until today,i'm holding 441074 of them that i bought for 0.1 ETH,but tonight something changed during my sleep and it's not coming from an API update or something on my side.My account display everything in euros and until tonight the cost of those 441074 HOT tokens was around 31€,witch was the good amount compare to ETH price at this date
But this is what i have now:
https://preview.ibb.co/cG72KS/photo_2018_05_08_05_37_32.jpg

As you can see the cost of those token is 8741,48€...lol...insane,on my Cointracking Overview and Manual imports,the sell is correct and is 0.1ETH,so how can it became 8741,48€,i checked everything and there is no double entries or other stuff,it appears to be a dev bug.
Am i the only one with that bug,any other HOT tokens holders?

I hope the support team is reading those posts,thx for your help Wink

Same here.
-97%.
The "Balance by day" chart looks hilarious due to that.

Also the coin chart on Cointracking for HOT looks totally wrong:
https://cointracking.info/coin_charts.php?cur=HOT (2014?)
vs.
https://www.coingecko.com/de/kurs_chart/holo/eur

Please, fix it.

Oh ok,it doesn't help,but it's good to know it's a general problem,the worst thing is that it happened to me again yesterday on another new purchase of Payfair coin,so i wrote a long email to the support to explain the problem ,that i already did for the pb with HOT token,and they responded quite quicly each time saying that they forwarded the email to the dev team.
When i change the currency used to purchase those coins the problem is fixed,i mean almost,the graph still looks weird but the numbers are ok,you just need to check the price of ETH at the moment you bought the coins and replace it by euros or dollars,it makes a temporary fix.
It looks like a bug with the ETH conversion rate.
I added an entry before the one bugging to avoid modifing the fiat or ETH balance buy doing this trick,if you didn't do it already,you can do the same temporaly Wink

https://image.ibb.co/gFMWyy/bug4444.png

RedneckBob

newbie

Activity: 7

Merit: 0

Quote from: geekcryptogal on February 06, 2018, 07:08:30 PM

I WAS interested in your software and not so much now. I've done two days of daytrading and it exceeds yoru 200 record limit.

I am having a big problem with capital gains calculations -- I think your software is FLAWED. Said I had $150 in gains in those two days when I only gained $40.

I sent a support ticket with the question and you did NOT answer me.

I am not going to fork out bitcoin for your application, if it doesn't allow me to test it out further than 2 days.. especially since it has problems and you aren't responding to my support ticket.

I will most likely design my own relational database and write my own program to generate my form 8949 and income statement.. Using fractional FIFO.

At least if I write it and it has a bug, I can fix it myself, instead of hoping to get a reply from you folks.

You ever finish coding that app so it'll produce your Form 8949? With fractional FIFO?

samhayne

jr. member

Activity: 40

Merit: 1

Quote from: R3P0Ps on May 07, 2018, 11:00:59 PM

Hi,
I'm holding holotokens (HOT),they were monitored correctly until today,i'm holding 441074 of them that i bought for 0.1 ETH,but tonight something changed during my sleep and it's not coming from an API update or something on my side.My account display everything in euros and until tonight the cost of those 441074 HOT tokens was around 31€,witch was the good amount compare to ETH price at this date
But this is what i have now:
https://preview.ibb.co/cG72KS/photo_2018_05_08_05_37_32.jpg

As you can see the cost of those token is 8741,48€...lol...insane,on my Cointracking Overview and Manual imports,the sell is correct and is 0.1ETH,so how can it became 8741,48€,i checked everything and there is no double entries or other stuff,it appears to be a dev bug.
Am i the only one with that bug,any other HOT tokens holders?

I hope the support team is reading those posts,thx for your help Wink

Same here.
-97%.
The "Balance by day" chart looks hilarious due to that.

Also the coin chart on Cointracking for HOT looks totally wrong:
https://cointracking.info/coin_charts.php?cur=HOT (2014?)
vs.
https://www.coingecko.com/de/kurs_chart/holo/eur

Please, fix it.

ddude

full member

Activity: 253

Merit: 101

does anyone has issue with bulk edit window.
the moment i click on the bulk edit, i get an empty popup

Steps to reproduce
1) go to Enter coins page.
2) click Bulk Edit button.
3) the popup opens with Bulk delete option

4) click the bulk edit link.
5) the popup goes without any data. as per screenshot above

cruxio

jr. member

Activity: 140

Merit: 1

Looks like Tax is a fairly new feature here. The main challenge I have is that the details around purchases and income are a little light. On a purchase, it's important to note whether it's a Gift, Charity, a Purchase, Stolen or Lost , also with the feature of auto determining fair market value at that date/time. Then auto tracking an address and marking it as income for DASH would be amazing. I'll be using json in the comment field until this can be added as a workaround.

ebliever

legendary

Activity: 1708

Merit: 1036

Perhaps someone (ideally the people behind Cointracking) could do a survey/poll to see what people think of the new layout. I'm on the "I hate it" side.

R3P0Ps

newbie

Activity: 51

Merit: 0

Hi,
I'm holding holotokens (HOT),they were monitored correctly until today,i'm holding 441074 of them that i bought for 0.1 ETH,but tonight something changed during my sleep and it's not coming from an API update or something on my side.My account display everything in euros and until tonight the cost of those 441074 HOT tokens was around 31€,witch was the good amount compare to ETH price at this date
But this is what i have now:
https://preview.ibb.co/cG72KS/photo_2018_05_08_05_37_32.jpg

As you can see the cost of those token is 8741,48€...lol...insane,on my Cointracking Overview and Manual imports,the sell is correct and is 0.1ETH,so how can it became 8741,48€,i checked everything and there is no double entries or other stuff,it appears to be a dev bug.
Am i the only one with that bug,any other HOT tokens holders?

I hope the support team is reading those posts,thx for your help Wink

alexXx9

newbie

Activity: 7

Merit: 0

Hello guys,

am i the only one who has problems with Kucoin?

With the Kucoin API Keys, cointracking says that it's importing the trades, but it imports nothing at the end, 0 operations.

So i tried with the CSV, but i get this error once i upload my CSV:

Error: We couldn't find a timestamp. This trade will not be imported

How can i solve? I am trading a lot on Kucoin lately, cointracking without Kucoin it's useless for me

THank you in advance for the reply

Nate0077

newbie

Activity: 24

Merit: 0

Quick question, went will Cointracking recognize Bitcoin Private as BTCP and not BTC? And when will there be automatic imports from the electrum wallet?

Thank you for your time Wink

Teress

full member

Activity: 224

Merit: 102

Today Mr. Simon from Cointracking support wrote me, they added "Classic" theme. It is a bit better than new themes, but still not the good old CSS...

davidmullin

newbie

Activity: 16

Merit: 0

How does one get a new coin added to CoinTracking? I purchased some "Credits Energy" (CRED) tokens, but that ticker is already used by something, so I can't log the purchase.

Is the best way to open a ticket with them?

Arkaen

newbie

Activity: 31

Merit: 0

Quote from: nicecryptos on May 01, 2018, 01:34:05 PM

I did a simple redesign of Current Balance where I basically just left everything where it was and only re-aligned all elements with a different font: Roboto.
I used the blue to highlight the important parts for that page, it guides the eyes and gives a quicker overview of the page.
A subtle outline on the white elements gives them a better contrast against the background.

http://bitcoincryptoprice.com/wp-content/uploads/2018/05/CT-current-balance.png

I agree. Thanks for doing this.

I've also done UI design in the past. It's critical for a product like this which seeks to present a lot of information, in an intuitive way, without forcing the user to think about navigation or get distracted by noise.

For me, the single biggest issue right now is the yellow font on the dashboard "coins" plot. And it would take seconds to change.

Give me green, orange, red... anything but yellow on a white background.

Also, the language, support and theme options at the top of the page are just noise and a waste of space 99% of the time. They should be nested in a settings menu, as you've shown.

It has the potential to be a great product, but good UI design is essential.

Teress

full member

Activity: 224

Merit: 102

Hi guys and girls, I am glad I'm not alone with the feeling they broke great product. I wrote to their support to tell them what I feel is wrong and they replyied surprisingly. But only that thay have mixed results and they do not plan to revert back. So the only chance would be, when you everybody who is unsatisfied write also a support ticket to them. Very sad about that.

anoraknophobia

newbie

Activity: 24

Merit: 0

Quote from: TOPBILL on May 02, 2018, 05:35:00 AM

Please Revert back to the original Layout. The new layout is missing the shadow, raised 3D look, and outline trim. The boxes are also too large now and waste space.

The “Quicklinks” bar is missing, the new Robo Font is slower to read and harsh on the eyes. On DIM setting the grayed foreground boxes WERE much easier to read. Please replace the border trims. Essentially Please go back to the original layout or allow us to modify the settings ourselves. This new layout is horrendously slow to navigate and read.

Original layout with rasied 3D Effects and boxes <----Awesome
https://preview.ibb.co/ggkvTn/Screen_Shot_2018_05_02_at_2_27_15_AM.png

New FLAT Layout looks outdated and takes forever to read.
https://preview.ibb.co/eVXyg7/Screen_Shot_2018_05_02_at_2_28_32_AM.png

PLEASE REVERT TO THE ORIGINAL LAYOUT!

Fully agree.
The UI is horrible. I hope the designer and developer of this shit are already fired.

TOPBILL

newbie

Activity: 34

Merit: 0

Please Revert back to the original Layout. The new layout is missing the shadow, raised 3D look, and outline trim. The boxes are also too large now and waste space.

The “Quicklinks” bar is missing, the new Robo Font is slower to read and harsh on the eyes. On DIM setting the grayed foreground boxes WERE much easier to read. Please replace the border trims. Essentially Please go back to the original layout or allow us to modify the settings ourselves. This new layout is horrendously slow to navigate and read.

Original layout with rasied 3D Effects and boxes <----Awesome
https://preview.ibb.co/ggkvTn/Screen_Shot_2018_05_02_at_2_27_15_AM.png

New FLAT Layout looks outdated and takes forever to read.
https://preview.ibb.co/eVXyg7/Screen_Shot_2018_05_02_at_2_28_32_AM.png

PLEASE REVERT TO THE ORIGINAL LAYOUT!

Golerm

newbie

Activity: 56

Merit: 0

Great service, except for the new fonts Sad

TOPBILL

newbie

Activity: 34

Merit: 0

Quote from: nicecryptos on May 01, 2018, 07:32:51 AM

Quote from: Teress on May 01, 2018, 01:11:22 AM

Today my dashboard got a new web look. Oh God. It is terrible.

I came here to say this. The visual are broken and I'm not going to use it any more, you broke your product.
I've been using it for the past years and sure the design is a bit old and dated but it works and it's functional.

The new design is terrible, I see what you tried to do but you fail in every respect.
Notice how they removed all horizontal separator lines on all rows? Notice how you can't separate content visually anymore?

* Information weighting: There is none! There's bold everywhere and I see something like 6 different headings. Everything has the same importance, it's just all "IMPORTANT", "LOOK HERE", "CONTENT".

* Separation: All separator lines are removed, no separation on background and foreground. All content just floats together in a lump of unreadable gibberish.

* Colors: The light grey in the background is too similar to the white, there is no definition. The white flows together with the grey, it's unsettling to look at since your brain can't make a clear distinction between the two. Just looks blurry. The rest of the signal colors (charts/graphs etc) bleeds like crazy, they are way to saturated and ends up burning my retinas.

* Fonts: The font chosen does not look good in bold, the font bleeds and renders like crap.

It's a crying shame your treating your product like this, you are ruining it for everyone. I dont know who talked you in to this new design but just know that person/persons are not designers and probably know little to nothing about proper visual design.

I am a Interface Designer with 15+ years of work experience and this just breaks my heart.
I'll do a quick mockup of what this design could look like for you and we'll talk.

Exactly.

I'm a paying Unlimited member and I was happy with the interface until 2 days ago. Now I waste triple the time with the horrendously bad FONT layout.

Cointracking.info Please go back to the original look. If it stays this way I will not renew as the interface is impossible to use now. You BROKE a great product and are losing customers..

Teress

full member

Activity: 224

Merit: 102

Quote from: nicecryptos on May 01, 2018, 01:34:05 PM

I did a simple redesign of Current Balance where I basically just left everything where it was and only re-aligned all elements with a different font: Roboto.
I used the blue to highlight the important parts for that page, it guides the eyes and gives a quicker overview of the page.
A subtle outline on the white elements gives them a better contrast against the background.

Don't waste your time doing their homework. Yes, yours looks much better. But the fact is, previous old look was old school, not modern, but was very easy readable a I could quickly orient on the page. Also more info fit into one page. When I look at it now, half of the page is just a header on 4 rows with huge blank space on the top left, second half only part of graphs. What I am interested the most is on the bottom - my coins overview. So I have to scroll up and down all the time. Terrible Sad

I don't get why quite everywhere people are tuning their products but mostly to the worst side.

Your looks better also because you don't have there those stupid unimportant boxes. I don't want all of the stats like Last trade, Total trades etc., its only wasting the space of the page. Why we don't have the option simply just select what we want to display on the frontpage and what to hide?

Topic: CoinTracking - Profit/Loss Portfolio and Tax Reporting for Digital Currencies - page 56. (Read 122389 times)