I have my funds stuck in there and I badly want them back.
From that update they mentioned about KYC. Though the process wasn't stated there yet, it seems certain that customers are required to go through that if they want to get back their crypto-assets.
What I was worried about is, if the customer didn't put any real identification in their website, would they still be able to get their crypto-assets when they do the KYC. Iirc, Cryptopia didn't require much information in the website, username is enough.