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Topic: cryptsy did not add money to account after transfer - page 3. (Read 2974 times)

legendary
Activity: 3038
Merit: 4418
Crypto Swap Exchange
I did contact them several times. Now it is 8th day.
I sent them all infos in blockchain. The payments before with same key went trough without problem.
Same problem has my friend.


They specifically warned you not to mine directly to the exchange wallet. They cannot detect transactions from freshly mined Bitcoins.
hero member
Activity: 490
Merit: 500
Keep pushing support, they are known to take 5 to 10 days to credit on occasion
newbie
Activity: 21
Merit: 0
I did contact them several times. Now it is 8th day.
I sent them all infos in blockchain. The payments before with same key went trough without problem.
Same problem has my friend.

member
Activity: 112
Merit: 10
It says this in the box where they receive btc into your account
Quote
Notice: Do NOT mine directly to your Cryptsy deposit address.
Best advice I can offer is to try contacting them again.
Also make sure it is the deposit address for bitcoin and not trade key.
legendary
Activity: 2296
Merit: 1014
keep posting to support, more noise you make, they will be more willing to do smth about it (trust me)
newbie
Activity: 21
Merit: 0
Hello
My last 3 payments sent from Eligius did not arrived on my account in cryptsy. I contacted the customer support and they promised to respond within 24-72 hours but now it is a 7th day and no response.
The money were not added to account. Same happened to my friend.
Has anyone similar experience with cryptsy?
Any advice what to do when they keep silent?
Thanks
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