We have several clients reporting to us that they deposited BTC but never received credit on Allcoin.com. Either they have not received credit at all or transaction is since days pending while on blockchain already completed. Do you have bad experience with Allcoin.com too?
I used them only once personally and that was months ago , it was for trading an Altcoin for BTC (and it's dead now) but everything went smoothly so I'am not sure about now .
But if I had the chance to use it once again , I wouldnt really because looking at the trade volume they have now it looks pretty dead and there is planty of other known websites .
What do you mean several clients
are you the owner of Allcoin ? 
