@TranscriptJunky Dude listen. I didn't accuse you. All I said is what I "felt(Opinion)" with the information that was provided. I know what it's like to be in a shitty situation and i hope your situation gets better. I will point out some things which you mentioned which I don't agree with.
I actually didn't even know that a history of the bets was published on the site. I only realized this AFTER I got the response email from "Diana" (who by the way is oddly the SECOND person who replied to me - neither replies of which were especially timely, nor informative). Even after "Diana" mentioned that she had looked at my record I didn't realize where the record was until I browsed around the site, and finally saw it on the "My Games" tab.
This is the definition of irresponsible Gambling! You don't even understand how the website works and you are gambling away real money, smdh.
I don't think it is fair to EXPECT that a casual player (who has only played on that site OCCASIONALLY) will be expected to know where the record of activity is.
No, it's totally fair. A causal player will know how to browse themself around a website but an irresponsible person won't...
My responsibility is simply to deposit money, and pay the game under the ASSUMPTION that the operators of the game are not STEALING the players' money.
Dude just stop! You are typing nonsense at this point, it won't help your case.
Again I'm not accusing you but what I can say something for a fact after reading your responses so far is that "Irresponsibility" Surrounds you. Anyway moving on.
I just discovered this morning that they have added a new system by which they are now INCLUDING the "test credit" hands in the 20-hand log (ex. "My Games").
See dude this is an issue, your "story" isn't straight. At first, you said you didn't even know till Diana's email that there was a Betting Log but then you go on to claim that they added the test credit log
today. How do you know that the Test Credit log didn't exist before today? Since you didn't even know that there was a log of your Real bets?
I think that's fair, and I happen to think you have a strong case for some sort of compensation. As I said in my previous post, it is far too easy to switch between test credits and BTC, and something like this would eventually have happened to another user (and may still again) if it hadn't happened to you.
This is something I agree with, there isn't a "Clear" way to suggest that the player is using Real BTCs or Test credits. They can surely work on their UI to make the difference "clear".
It looks like their UI is also broken of sorts... "Test Credits" Text is right over the credits text. It isn't even readable. For this alone, I believe they owe you your BTCs back. Anyway, I will keep an eye on the other thread and see where this issue heads to. Good luck!