Do not use Coinbase | Bitcointalksearch.org

LssPssn

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Quote from: figmentofmyass on November 05, 2019, 03:48:30 PM

it's never happened to me personally but it's not unheard of. i can't find any threads about specific cases on coinbase, but it took binance a few weeks to sort out a similar situation.

how many times have you followed up on your ticket? the only time i had an issue that required customer support, coinbase replied with ~3 irrelevant boilerplate emails before a competent human finally addressed my problem. you need to keep pushing them, otherwise it'll fall through the cracks.

also, post your issue and ticket # on https://www.reddit.com/r/coinbase ......that tends to get their attention.

Thanks! I will post also in reddit!.

Quote from: LordShanken on November 06, 2019, 05:40:15 AM

I understand that you sent BTC from Coinbase to some other wallet (service) and they sent them back to you at the same address in Coinbase?
If this happened, then you have nothing to worry about. Coinbase is a very solid exchange and if it wasn't some suspicious service (the one that gave you back BTC) then you will definitely get your BTC back.

Yes Sir. I sent from CoinBase to other wallet (investment platform), I didn´t accept the terms and conditions so they sent them back to the same address.

I will post in reddit and email again!

Thanks for your answer!! <3

LordShanken

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Quote from: LssPssn on November 05, 2019, 11:54:12 AM

Hi! I dont know if posting in the right post..

I have a problem with CoinBase. I bought Bitcoin with CoinBase and then I sent to a wallet from a platform. I didn´t accept the conditions of the platform so they sent me back the Bitcoin. The problem is they reversed the transaction and sent it to the same address. In CoinBase the address from where I sent is different from the address where I have to receive.

I am waiting for a response for a month from support.... Has anyone had a problem like that? Thanks

Angry

I understand that you sent BTC from Coinbase to some other wallet (service) and they sent them back to you at the same address in Coinbase?
If this happened, then you have nothing to worry about. Coinbase is a very solid exchange and if it wasn't some suspicious service (the one that gave you back BTC) then you will definitely get your BTC back.

figmentofmyass

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Quote from: LssPssn on November 05, 2019, 11:54:12 AM

Hi! I dont know if posting in the right post..

I have a problem with CoinBase. I bought Bitcoin with CoinBase and then I sent to a wallet from a platform. I didn´t accept the conditions of the platform so they sent me back the Bitcoin. The problem is they reversed the transaction and sent it to the same address. In CoinBase the address from where I sent is different from the address where I have to receive.

I am waiting for a response for a month from support.... Has anyone had a problem like that? Thanks

Angry

it's never happened to me personally but it's not unheard of. i can't find any threads about specific cases on coinbase, but it took binance a few weeks to sort out a similar situation.

how many times have you followed up on your ticket? the only time i had an issue that required customer support, coinbase replied with ~3 irrelevant boilerplate emails before a competent human finally addressed my problem. you need to keep pushing them, otherwise it'll fall through the cracks.

also, post your issue and ticket # on https://www.reddit.com/r/coinbase ......that tends to get their attention.

LssPssn

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Just enjoy once!

Hi! I dont know if posting in the right post..

I have a problem with CoinBase. I bought Bitcoin with CoinBase and then I sent to a wallet from a platform. I didn´t accept the conditions of the platform so they sent me back the Bitcoin. The problem is they reversed the transaction and sent it to the same address. In CoinBase the address from where I sent is different from the address where I have to receive.

I am waiting for a response for a month from support.... Has anyone had a problem like that? Thanks

Angry

zhekinsp

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Quote from: rez303 on June 25, 2019, 03:14:26 AM

I still see a lot of allegations about Coinbase and that their quality is falling. But for me, I've been using coinbase for more than 2 years and I've done it on hundreds of deals. I didn't feel anything bad happened in my deal.
I still think Coinbase is really a great wallet and has very high security. You can pay and buy ETH or BTC easily with cheap fees. I really love Coinbase.

OP talking about their wallet or exchange? Huh

rez303

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I still see a lot of allegations about Coinbase and that their quality is falling. But for me, I've been using coinbase for more than 2 years and I've done it on hundreds of deals. I didn't feel anything bad happened in my deal.
I still think Coinbase is really a great wallet and has very high security. You can pay and buy ETH or BTC easily with cheap fees. I really love Coinbase.

dunfida

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Quote from: enhu on June 24, 2019, 11:41:47 AM

I always have the impression that coinbase isn't for Asians which is why I don't have an account to them. Op's case is about support communication from coinbase, which I also find hard to bigger companies in Bitcoin. Its not just coinbase, I did ask for the support from come of the exchanges with just minor problems like MEMO address not input but it took awhile for them to get it fixed. I suppose exchanges doesn't have a lot of staff that works 247.

If such ticket or support thing havent being replied for some hours that isnt exceeding 24 hours is somewhat considerable but
when we do talk already for about days of waiting then its already signifies that their support do sucks but there are circumstances that
cant be avoided for causing such delay.The important thing that they are still operational and reputable.

zhekinsp

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Someone accusing one of the most reputed exchange without any evidence.People see it as troll because not many accusations or even one against them and they will try to resolve if there is any issues occurred while using them.

enhu

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I always have the impression that coinbase isn't for Asians which is why I don't have an account to them. Op's case is about support communication from coinbase, which I also find hard to bigger companies in Bitcoin. Its not just coinbase, I did ask for the support from come of the exchanges with just minor problems like MEMO address not input but it took awhile for them to get it fixed. I suppose exchanges doesn't have a lot of staff that works 247.

binhvo1505

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Quote from: exchangestolemycoins on April 25, 2019, 08:34:07 PM

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

I have heard a lot about Coinbase support recently. It seems they have a good market share and they are not interested in traders. They are adding more altcoins instead of focusing on developing technology and services.
Recently there are a lot of problems with traders' accounts. we really should remind in using Coinbase.

udidrone

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Quote from: iv4n on June 23, 2019, 11:38:52 PM

Quote from: asyakashi on May 03, 2019, 06:38:08 PM

I just registered because I was interested in airdrop xlm. I don't think there is a problem and it's too early to conclude this.
I will use it for the future.

I didn`t see anything about xlm airdrop on coinbase, are you sure in your information? Blockchain wallet had that promotion, 25 dollars in stellar, but I don`t know that coinbase is doing something similar. I will check this out. Even thou I have coinbase account for years I never used it, I like some other exchanges much more than coinbase, I always thought its for US citizens more than for others.

XLM airdrop from what i see is for US Citizens. If for worldwide, there is BAT airdrop and the other one i forget. Maybe because of that people only know about that both airdrop because can't do XLM airdrop in coinbase. But me when use it, still not face any serious problem even forget about 2fa, but my number phone that i use to register still active.

iv4n

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Quote from: asyakashi on May 03, 2019, 06:38:08 PM

I just registered because I was interested in airdrop xlm. I don't think there is a problem and it's too early to conclude this.
I will use it for the future.

I didn`t see anything about xlm airdrop on coinbase, are you sure in your information? Blockchain wallet had that promotion, 25 dollars in stellar, but I don`t know that coinbase is doing something similar. I will check this out. Even thou I have coinbase account for years I never used it, I like some other exchanges much more than coinbase, I always thought its for US citizens more than for others.

Julunguul

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I'm sure in every exchange their biggest problem is in the service / support center. Not only happened to coinbase. Of course for me to not be easily trapped with it, at the beginning of registration, my account must be really protected very safely.

TobiasVR

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Quote from: exchangestolemycoins on April 25, 2019, 08:34:07 PM

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

I have never used a coinbaser, but I think we should also know more clearly and in more detail what you mean worst. can you try to explain what is the worst intent in terms of service, fees or anything? please explain so that readers can understand.

exchangestolemycoins

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So glad Coinbase didn't allow me to buy BTC in March Roll Eyes

Next time I'll be going with Kraken.

asyakashi

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I just registered because I was interested in airdrop xlm. I don't think there is a problem and it's too early to conclude this.
I will use it for the future.

acheampong64

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Lol..i think you should take it easy buddy and really explain the issue well because this is indeed the first time I am seeing such review about coinbase. Anyways i haven't used coinbase before because it id not available in my country but i haven't seen such a review before. Just take your time and contact their support again and see if you can get your money back.

But you're right. We can't trust any of them crypto exchange..we gotta be careful always

joeperry

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Maybe they thought that you're just spamming around like others, I suggest to send them an email in regards with your concern. I think a formal letter or presentable letter will have an advantage so they know it's something serious unlike just a normal messages or an urban type of messages they might think that you're just some of the spammers and just sent you a common reply in regards with your concern.

The only thing I don't use coinbase is that:
1. The fee I think is a little bit high unlike other exchanges
2. The coins are limited (Only few coins are listed)
3. You don't have the privatekey of your wallet

I've used the wallet before but I haven't encountered any complications/problems with that, I only stop using that exchange because of the 3 reasons on the top

BUK2016

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Quote from: Mrengage on May 01, 2019, 11:38:22 AM

Quote from: exchangestolemycoins on April 25, 2019, 08:34:07 PM

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

I think this Coinbase is meant only for U.S and other countries because when I get to know about Coinbase things were really complicated to put in together. ~~~

Most importantly, Coinbase wasn't meant solely for the US citizens rather be a universal exchange. The first exchange that i came to know about is that of Coinbase before other exchange in the industry. In my country, we are friendly with Coinbase and use it for most of our transactions either for buy or sell of cryptocurrencies. Personally, not see anything wrong for me not to use Coinbase.

Osarman

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Quote from: CVD on May 02, 2019, 06:43:24 AM

I wonder why it's always like that. For some, the service is bad, for others they work and earn. For some, it is unacceptable, for others the best. It is probably a matter of the people themselves and it’s hard to believe that everything was ok and then once, at one point you are ignored. There are lots of such topics on any exchange, just some kind of conspiracy theory. Roll Eyes

I think it is very important to have a good trading platform. Binance has had good reviews and was considered and is still considered as a good digital exchange. Maybe the cost of investment in case of OP would have been high which would have resulted in a tiresome job for him to make profit. It is important to have a low cost of investment and only then you could make money in crypto trading over a platform.

Topic: Do not use Coinbase (Read 846 times)