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Topic: Do not use Coinbase - page 4. (Read 782 times)

hero member
Activity: 1834
Merit: 523
April 27, 2019, 10:13:18 AM
#36
Im using coinbase since last few years ago yes I experienced some problems but it is only minor but In still user of this wallet. So if you think it is not a good wallet don't use it is small problems people choice if they want to use coinbase or not no one can commane them except to their self.
member
Activity: 364
Merit: 10
April 27, 2019, 09:06:29 AM
#35
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.
I have no problem regarding the exchange of coinbase, maybe you can write down your problem in detail by sending pictures or other evidence
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
April 27, 2019, 08:40:23 AM
#34
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.
Coinbase is one of the most used crypto exchange for fiat to crypto and vice versa transactions,if you want to accuse them give some examples or proofs why you are saying that they are providing poor performance or you will be just ignored like a troll.
sr. member
Activity: 924
Merit: 260
April 27, 2019, 08:04:31 AM
#33
I sometimes do not understand why so many people use this exchange, there are many better exchanges today. I think coinbase is the first exchange that publishes user data publicly, working closely with regulators. So get away from this exchange
I think we have our preference and what I look for in an exchange maybe quite different from what you look for in one.  I don't think we can actually attend to theydemand of people concerned the need financial and what they really want from blockchain technology . I am in favour of regulations because it will bring sanity and truthfulness to blockchain technology.  Coinbase publication on they customer data is a good thing  to me.
sr. member
Activity: 1274
Merit: 267
April 27, 2019, 07:11:05 AM
#32
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.
Is that happened to some people? I can't believe  this kind of bad news because as far as I know, coinbase is highly trustable company to store cryptoasset or to trade them. However, this kind of issue will give a bad impact on their platform and decrease their  reputations if many people report this and take legal action. Do you think this can be categorized as scam?
sr. member
Activity: 896
Merit: 267
★Bitvest.io★ Play Plinko or Invest!
April 27, 2019, 07:03:51 AM
#31
I have use coinbase and I also have bitcoin there and all my transaction are smooth and fast. When I using it all the my transaction are good and there is no any error. maybe some of people have experience error in using it but for me this wallet is very good online wallet and they small transaction fee. Lastly, I will continue using it because all my funds are safe there and for you there are lot of wallet that can be use so its up to you what kind of wallet you prefer to use.
hero member
Activity: 1022
Merit: 538
April 27, 2019, 05:00:07 AM
#30
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.
I have known this company for a long time and they have never disappointed me, I don’t know the issue you are having with them , but has not really affected majority of people, your experience with them might be a bitter one, but it is not enough to pull the crowd along in your decision.

What if it was just a simple technical issue, we don’t even have the details of your real challenge for us to follow your advice, the only challenge you have mentioned here is your mail not being attended to, maybe you should push a little further, Facebook once did something of such to me because of many client on queue for them to attend to, but I had to push a little bit more till the resolved my issue.

If I wasn’t patient then, I would have probably come on one of these threads to tarnish their image.
member
Activity: 182
Merit: 10
April 27, 2019, 02:02:36 AM
#29
Why not use? Can you tell a specific reason? I've been using Coinbase for a long time but I have not seen any reason so far for which Coinbase has to stop using. Rather I'm satisfied with the Coinbase. Coinbase is reputed of this period and is a popular cryptocurrency exchange system. I have been using Coinbase from the very beginning and have not faced any problems so far. Why not use Coinbase to give all the information.

Thank You
hero member
Activity: 1106
Merit: 501
April 26, 2019, 10:58:05 PM
#28
Coinbase is well known over crytocurrency users but they never had a good feedback that's why as much as possible they avoid using it unless necessary they have been like that ever since they've been recognized. To think that too many issues that never been solved yet they still continue what their currently doing, the reason is one of the main problem with cryto related is that there is few rules and regulation or policy and it only affects certain countries, so once you lost your coin it can never be retrieved no matter how much it cost.
jr. member
Activity: 56
Merit: 1
April 26, 2019, 08:45:47 PM
#27
Is two weeks patience enough? Hmm maybe I'm not a big enough "spender" with them so they just ignore me. It's like they sort their support tickets in descending dollar value of account balance. Glad I didn't put all my BTC there.

If you get a new phone number you practically lose your account since it takes 2FA to log in. They won't help you getting it back, just give you the "run around".

Classic crypto exchange service.
hero member
Activity: 2912
Merit: 642
April 26, 2019, 07:44:05 PM
#26
Is it really an issue or just an attack?

There are a lot of competition now and I do think this will just be normal.
I dont use Coinbase much but I know it is a big company you are messing with and cannot be brought down with a simple thread which you created.


Better ready your proofs if you want this to be successful.
Maybe we can help here if you will add those.
full member
Activity: 952
Merit: 104
April 26, 2019, 07:39:25 PM
#25
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.



Can give proof or share sceen shot to prove your accusations for the very old pioneer exchange, most of the people knows the coinbase is repubtable exchange.
hero member
Activity: 2842
Merit: 772
April 26, 2019, 06:27:57 PM
#24
I guess everyone has its own opinion here. Others haven't had any problems, but majority are crying and bitching around.

I'd say to the OP that go and reach to them as early so that your problem will be resolved, no need to accused as there might be reasons on their end. If by any chance you get your money, then look for other exchanges more reputable like Binance, just saying.
hero member
Activity: 2996
Merit: 609
April 26, 2019, 05:56:11 PM
#23
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.
I'm using their wallet but not on buying on crypto that they do offer.About on your issue if they do close out your ticket without even tending to solve out
your issue then its too unprofessional but as I advice you should open another one and address it once again until they would take and resolve it.
Just give them sometime yet coinbase is being known on currently one of the biggest and reputable company as of this moment.
full member
Activity: 588
Merit: 100
April 26, 2019, 04:48:59 PM
#23
Lol..i think you should take it easy buddy and really explain the issue well because this is indeed the first time I am seeing such review about coinbase. Anyways i haven't used coinbase before because it id not available in my country but i haven't seen such a review before. Just take your time and contact their support again and see if you can get your money back.

But you're right. We can't trust any of them crypto exchange..we gotta be careful always.
sr. member
Activity: 1414
Merit: 271
bitonator.tangled.com/join
April 26, 2019, 04:41:54 PM
#22
I sometimes do not understand why so many people use this exchange, there are many better exchanges today. I think coinbase is the first exchange that publishes user data publicly, working closely with regulators. So get away from this exchange
hero member
Activity: 672
Merit: 526
April 26, 2019, 12:15:03 PM
#21
All, I repeat, all exchanges have Customer Service problems. All give as a first response something generic and standardized. This is not an indication that you should not use the services of this exchange. If so, you will never buy Bitcoins using an exchange.

Go to the OTC or P2P market.
legendary
Activity: 3570
Merit: 1162
www.Crypto.Games: Multiple coins, multiple games
April 26, 2019, 11:58:51 AM
#20
Yeah, coinbase support problems have been known for a while, thank god I am not living in a place they serve so I have no reason to use them.

If you search online on how bad their support is you will see that there were people with thousands of coins (the highest I have seen was someone with 34 thousand dollars) not getting any response from coinbase until he started a topic online and get attention and after he got that attention coinbase suddenly resolved their problems. That is why if you do not have like a big number of followers you have about two options in coinbase, either say goodbye to your money and think of it as lost money because coinbase works like that and really doesn't care about their customer service or you have to keep pestering them with tickets after tickets until they give out which many people do.
legendary
Activity: 2492
Merit: 1018
April 26, 2019, 10:12:41 AM
#19
From the recent hype from people, I think coinbase is one of the most used exchanges. Op might have encountered a different problem that he doesn't really know how to handle it.


This is because most of the users who doesn't have the means to earn BTC are buying BTC and cryptocurrencies through coinbase, its just the best way to  buy coins and all other coins listed on coinbase thru the cards. I introduced my cousin to coinbase because he want to invest and its coinbase made it easy.
member
Activity: 685
Merit: 14
April 26, 2019, 09:58:37 AM
#18
Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

You may share your problem with us. If there is any possibilities to educate you in login issues means we are happy to help you. But not sure why this big exchange does not reply with the customer service.
When there is investment fund on any exchanges are wallet you must keep it safe with 2FA and SMS auth if possible. Apart from that you may choose the wallet with the private key secured to keep it safe.
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