Getting Red Trust and negative feedbacks are among the worst things that one user can get in the forum, just behind getting nuked, permanent bans, temporary bans, and signature bans for years. In the topic, I don't go to discussions on other issues, this one is only focused on Trust Appeals.
Trust system created with original purposes to deal with exchange/ trade issues in the forum. Scammers tend to scam around and steal money from naiive users, so it's why Trust system created to prevent them scam forum members from time to time. DT members are responsible for this task when they found them or see reports from community.
However, DT members are human, and they can make mistakes, so sometimes they can use their roles and feedbacks inappropriately. It means sometimes Trust system get broken due to inappropriate feedbacks of DT members. Theymos stated about that clearly here:
I do not view it as appropriate for trust ratings to relate primarily to non-trust matters. By giving someone negative trust, you're basically attaching a note to all of their posts telling people "warning: do not trade with this person!". If we can get DT working well enough, in the future I'd like to prevent guests from even viewing topics by negative-trust users in trust-enabled sections, so you have to ask yourself whether your negative trust would warrant this sort of significant effect.
In particular, in my view:
- Giving negative trust for being an annoying poster is inappropriate, since this has nothing to do with their trustworthiness. If they're disrupting discussion or never adding anything, then that's something for moderators to deal with, and you should report their posts and/or complain in Meta about it.
- Giving negative trust for merit trading and
deceptive alt-account use may be appropriate, but you should use a light touch so that people don't feel paranoid.
- You should be willing to forgive past mistakes if the person seems unlikely to do it again.
- It is absolutely not appropriate to give someone negative trust because you disagree with them. I'm disappointed in the reaction to
this post. Although H8bussesNbicycles is perhaps not particularly trustworthy for other reasons, the reasons many people gave for neg-trusting him are inappropriate. You can argue that what he's advocating is bad on a utilitarian level, but he would disagree, and his advocacy of a certain Trust philosophy doesn't by itself mean that he's an
untrustworthy person. DT selection is
meant to be affected by user lists, and it is totally legitimate to try to honestly convince other (real) people to use a list more in-line with your views.
If you read all the quote, and notice well, you should see that theymos emphasized:
- You should be willing to forgive past mistakes if the person seems unlikely to do it again.
Therefore, you (Red-trusted guys) can always have chances to see your negative feedbacks removed someday.
- When you changed and DT members as well as forum members actually accept and verify your changes. This procedure takes time, months or years, but it is worthy if you really want to stay here, and actually changed, not pseudo changed to lift your negative feedbacks, then back to work of scamming other victims.
- When your negative feedbacks come from mistakes/ misusages of DT members. Sometimes, they left negative feedbacks due to disagree with someone on support projects that they think like scam projects (such as Bitcoin Cash). You can open your 'Trust Appeal' and wait to see it solved.
DON'TsUnfortunately, most of times, when someone open their Trust Appeals, minutes, hours, days or weeks later, their Negative trust points move to new all time highs. Why?
- They usually try to attack or troll all DT members
- They have unstable emotions and posting habits after open Trust Appeals
- They don't honestly admit their mistakes
- They try to spread their appeals and complaints everywhere in the forum, around topics
DOsPlease don't do this if you think your negative trust is wrong because they all will boost your Red trust points higher very fastly. Your final goals to open Trust Appeal is to reduce or totally remove your trust points. So, please do following things:
- Open Trust Appeal {c}
- Prensent clearly what are your issues: Your mistakes (admit whichever things you honestly think they are your mistakes); DT members' mistakes (by leaving inappropriate feedbacks on your case)
- Showing proofs
- Waiting patiently to see how it goes {a}
- Bumping your Trust Appeals regularly, but not more than one time per 24 hours, and remember to delete previous bump {b}
- Whichever replies you received, please maintain your opinion, your emotions neutral and stable. Don't fluctuate them from side to side
- Discuss about your case only in a single Trust Appeal topic
There is the newest post of theymos about this issue.
There are aspects of the trust system that are clearly less than ideal, some of which are probably solvable (and some probably not). But caucusing with people who have very clear and serious questionable behavior isn't going to help you convince people of anything. Anduck had a good case for the trust system being broken. You (cryptohunter) might've had some case for the trust system being broken if you had handled your initial trust issues with rationality and patience instead of absolutely losing your mind and throwing lies around, and even now I could imagine your red trust eventually being cleared if you were able to attain a stable mindset. olcaytu2005 on the other hand hasn't even attempted to defend himself against the accusations (from several independent widely-trusted members, based on publicly-available data) of knowingly assisting scams, so he does not have a good case for the trust system being broken.
{a} TIME TO COOL DOWNThe key is don't hurry, don't angry too much. You need time to cool down, accept your mistakes (if you did); and DT members need time to cool down, and accept their mistakes (if they did).
Everything, and everyone have specific thresholds, beyond which will cause irreversible things. Over reacts will lead to being ignored (by Ignore buttons), and when it happens, no chance to see your negative feedbacks removed.
Maybe you are right at the fist place, but when you fall into angry, attack & trolling all, escalate things into 'Wars', you actually make real mistakes. Please don't do this.
Accept & admit your mistakes, make positively changes won't help you solve issues immediately or in short term. Because basic instinct of each person can not be changed within hours, days, months. So, your Trust Appeals take months or years to be solved (in case you actually did something wrong).
Forgiveness and de-escalation are key to getting Trust working smoothly:
- Forgiveness: Often people make fairly small mistakes, but then they seemingly get red-trusted for life. This isn't really fair, and it discourages participation due to paranoia: if you think that you have a 1% chance of running afoul of some unwritten rule and getting red-trusted for life, you might just avoid the marketplace altogether. Red trust should mostly be based on an evaluation of what the person is likely to do in the future moreso than a punishment/mark-of-shame.
- De-escalation: If some people end up locked in a feud where they're only really giving negative trust to each other in retaliation for negative trust, then one of them should propose burying the hatchet and removing the negative trust. Otherwise it never gets resolved, and everyone is worse-off for it.
Maybe your case will be solved after six months, maybe longer, like this:
Please review me in ½ year again. I am here to learn and improve.
{b}
BumpingEven the rule allows once bump for each 24 hours, but I think bumping its for every 24 hours is annoying. In my perspective, bump for each 7-day period is enough, and less annoying.
{c}
Where to create Trust Appeal?It is the
Reputation child board. Most of users create their Trust Appeals in Meta board, that is wrong, because such things related to Trust don't relate to forum issues. Therefore, it is clearly not belong to Meta board.
Please create your Trust Appeal in
Reputation child board
Ban appeal - How to make it right and reduce workload for forum staffs