Also we have steady online between 300 - 500 players, and they trust us perfectly well with their money (and their expectations always met).
We've launched DuckDice in 2016 - and since then all the mess is around one participant of our deposit bonus campaign which happened 1.5 year ago, isn't it a bit far fetched to call licensed casino "shady" because of a one (not really straight forward) case which occur long time ago?
Good for you that you still have a big number of players playing in your site, what I'm saying is that :
I'm not concluding things, gamblers still has the choice whether they will play or not, your rating affects your reputation only within the forum and I'm sure you have a lot of gamblers who are not members in this forum.
I don't care for trust ratings on this forum at all, and nobody should. When Edward from primedice buys trust he gets a lot of bad feedback, but then Stunna asks nicely and everyone removes it anyways. bitcointalk has become a necessary evil for most bitcoin site owners.
Duckdice is the best and fairest dice out there, they made a slip-up and the community hasn't been and isn't fair.